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How the Costco Board Kept the Membership Model Sacred
In this episode of Boardroom Conversations, Lucas and Luna explore how Costco Wholesale's board has protected and evolved the company's membership-based business model for over four decades. They examine the pivotal 2009 decision to raise the annual fee during the Great Recession—against most retail logic—and how the board's insistence on capping merchandise markups at 14 percent created a flywheel of renewal rates above 90 percent. The hosts dig into the unusual governance structure: a board dominated by long-tenured directors, many with ties to co-founder Jim Sinegal, and how…
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