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Customer Service & Leadership from The Inside Out

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Ever wondered how the values and behaviors of individuals can reflect an entire organization? Or how the actions of our upbringing can follow us into our professional and personal lives? Join us, as we navigate these intriguing questions and much more in a captivating discussion centered around leadership dynamics, especially in emergency services. We delve into the critical role of customer service, both within and outside an organization, and how it can shape the collective perception of the entity. We also unearth the unique concept of "following ugly kids home,"…

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