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From One Van to 60 Employees: How David Mikkelsen Grew Fluid Plumbing, Electrical & Air Conditioning
How do you grow a profitable plumbing business while delivering five-star customer service? David Mikkelsen of Fluid Plumbing shares how he grew his business from a one-man operation into a team of around 60 people across Australia's Central Coast and Newcastle.
In this episode of The Home Service Heartbeat Podcast, Joe Crisara talks with David about building a strong company culture, training technicians to serve homeowners better, offering options instead of ultimatums, and knowing your numbers to build a sustainable business.
You'll learn:
✅ Why specializing in residential homeowners…
The skinny
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