Latest / Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
One Ally: Becoming an Experience-Oriented Bank Through Data, AI, & Ally’s Technology Operating Model with Ally Financial’s Diane Morais & Sathish Muthukrishnan
848: The experience a company delivers to its customers is critical to its success, making it the number one priority for many technology and digital leaders. As such, a paradigm shift is beginning to emerge transitioning from being product-oriented to being experience-oriented. In this episode of Technovation, Ally’s President of Consumer & Commercial Banking Diane Morais and Chief Information, Data, & Digital Officer Sathish Muthukrishnan jointly discuss the digital financial institution’s journey and its focus on being experience-oriented. Throughout the conversation, both…
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