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"Never Waste a Good Storm": Building Employee Loyalty Through Real Care

What actually makes an employee stay when a bigger paycheck is one phone call away? Heather sits down with Ian Watts, CEO of Employee Success Company, to unpack the AX Method — his framework for building the kind of workplace culture that makes people want to stay, not just tolerate the job. Ian opens up about his journey from growing up on the east side of Detroit on less than $580 a month, to chasing (and briefly losing) a fortune, to building a coaching and consulting practice that now backs its results with a 90-day money-back guarantee.

The conversation moves from Ian's origin story into…

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