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SAP's Val Blatt Talks Modernizing Supply Chains to Prioritize Customers
Supply Chain Insights
The Big Themes:
Customer-Centric Supply Chains: Customer-centric supply chains are about aligning every aspect of the supply chain to serve the ultimate consumer. Val describes this as keeping the "why" — the customer — at the forefront, rather than focusing solely on operational efficiencies. Companies that succeed here often find themselves leaders in their industries, regardless of size.
Cultural and Technological Shifts in Supply Chain: Val underscores the need for cultural change within organizations to adopt customer-focused practices and leverage innovative…
The skinny
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