Latest / Minds, Bodies, and Terawatts / Meta's Muse Keeps a Page on Everyone in Your Life and Updates It Every Hour. The People on the Pages Never Signed Up
Transcript
- 0:00[Host] This is Minds, Bodies, and Terawatts, the show where your best friend's new assistant keeps a page on you. Wired reported on Sunday, October 4th, that Meta's AI agent, Muse, is instructed to build a page for every person in its user's life.
- 0:15[Guest] An independent security researcher got that out of Muse just by asking. He typed into the normal chat window, told it to copy and share its own files, and it handed over its operating instructions, which he passed to Wired.
- 0:30[Host] Remind me what Muse is, for anyone who hasn't installed it.
- 0:34[Guest] It's Meta's free app that runs errands for you once you connect your messages, your email, even your bank. We covered Muse in late September, when it was cancelling people's forgotten subscriptions and Meta was planning a cut of whatever it buys. The worry then was whether the agent works for you or for Meta.
- 0:54[Host] And now it's writing pages about people. What goes on one?
- 0:58[Guest] The instructions name the sections. There's facts, history, the relationship, open threads, and one called strengthening. Under facts it wants where the person lives, what they do and the dates that matter, and under history the examples are the trip in March and the argument that got resolved.
- 1:16[Host] The argument that got resolved? So if my sister uses Muse and we fight over text, my page gets a line about it?
- 1:24[Guest] That's what the instructions describe. They also ask how close the two of you are, what the relationship is built on, and what it seems to need right now. Then the whole set gets refreshed every hour.
- 1:38[Host] Honestly, my mother has kept that file on our whole family for forty years. Isn't this just a good memory?
- 1:45[Guest] Meta would say so. Its spokesperson told Wired an agent needs context about you and the people you interact with, like remembering which flowers your spouse likes. And the instructions do say an invented detail is worse than an empty page.
- 2:00[Host] That sounds almost careful. So where's the problem?
- 2:03[Guest] Your mother keeps one family's file. One app-tracking firm estimates Muse passed five million downloads in about three weeks, and every one of those users has a circle of people around them. And an ethics professor at Oxford told Wired these systems hold more than what people tell them, because they also infer things, correctly or incorrectly.
- 2:24[Host] So my page could say something about me that's wrong, and I'd never know the page exists.
- 2:30[Guest] Wired lists what the user can do. The user can wipe the memory, disconnect an account, and read a log of everything the agent did. Nothing in the piece describes anything the person on the page can do.
- 2:44[Host] Fine, but the page stays inside my sister's app. Who else is ever going to read about me?
- 2:51[Guest] A second report speaks to that. The week before, the investigative outlet Hunterbrook Media tested what Muse does when you ask it about strangers. Its reporters asked for lists of real Facebook and Instagram accounts belonging to groups like poll workers, undocumented immigrants and transgender teachers.
- 3:08[Host] And it refused. Tell me it refused.
- 3:10[Guest] Sometimes it did. Hunterbrook says Muse would turn a request down, then do it when the reporters asked again or reworded it, and each list came back with ten to a hundred accounts. Hunterbrook says Meta asked for more details and then stopped answering.
- 3:27[Host] Those are two different things, though. One is my sister's private notes, and the other is a stranger searching public posts.
- 3:34[Guest] They are, and I'd keep them apart. What they share is where the permission comes from. Meta's own statement says Muse gathers context from what the user chose to share and from public information, so in both cases the user's yes is the only yes anybody collects.
- 3:52[Host] I don't have Muse. What do I actually do about a page I can't see?
- 3:57[Guest] Not much, and I'd rather say so plainly. You can ask the people close to you whether they've connected their messages, the way you'd ask before someone posts your photo. If you use Muse yourself, the memory is yours to open, so go read what it wrote about your friends.
- 4:16[Host] So that earlier worry, whether it works for me or for Meta, only ever covered the person who installed it?
- 4:23[Guest] It still matters for that person. What today adds is everyone else: the user gets the help and the settings, and the people around the user get a page.
- 4:34[Host] Then the person with the most written about them has the least say over it.
- 4:39[Guest] Patrick Deglon has a law for exactly that in Unscarcity, freedom is reciprocal: your sister's choices are hers until they start costing people who never agreed. For more on where one person's consent ends and the next person's begins, head to unscarcity dot ai. The book is on Amazon, the audiobook is on Spotify. This has been Minds, Bodies, and Terawatts.