Customer Engagement Through Payments with Mike Milotich, CEO of Marqeta | Episode 493
Payments don’t fail because teams lack ambition, they fail because the infrastructure can’t keep up with what customers expect. We sit down with Mike Milotich, CEO of Marqeta, to unpack how modern issuer processing is changing card issuing from a rigid bank product into configurable, real-time payments infrastructure built for innovation.
We trace Mike’s 20-year journey across American Express, PayPal, Visa, and now Marqeta, and use that ecosystem view to explain what actually makes a card program work: issuer economics, consumer behavior, local market nuance, and the ability to iterate fast…
The skinny
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