Latest / Real Crime with Adam Shand / On the Beat: Transit Safety | Acting Superintendent Sean Halley
Transcript
- 0:05Speaker 1: Apoche production, Welcome to Real Crime with Adam shand I'm
- 0:16Speaker 1: your host Adam shand a change of pace this week,
- 0:19Speaker 1: Let's get on the train. Like many of you out there,
- 0:22Speaker 1: the price of fuel has driven me back to public transport.
- 0:25Speaker 1: An Australian motorists have been warned it could take months
- 0:28Speaker 1: for fuel prices to come down, even if the war
- 0:31Speaker 1: with a run in soon. I was on the Frankston
- 0:35Speaker 1: Line the other night in Melbourne when I saw a
- 0:37Speaker 1: surly half drunk individual bullying and intimidating some women.
- 0:42Speaker 2: Melbourne commuters report a sharp rise in anti social behavior
- 0:46Speaker 2: on metropolitan trains, with transport authorities urging passengers to report
- 0:52Speaker 2: incidents rather than intervene.
- 0:56Speaker 1: They'd asked him to turn down the music he was
- 0:57Speaker 1: playing on his mobile phone, and he proceeded to swear
- 1:01Speaker 1: and curse and lean into them, putting his feet across
- 1:04Speaker 1: the isle under their seats, staring at them menacingly and
- 1:07Speaker 1: muttering threats. After about ten minutes of this, I suggested
- 1:10Speaker 1: that he leave them alone. This caused him to turn
- 1:13Speaker 1: his abuse toward me, which I was more than happy
- 1:16Speaker 1: to accommodate. As he came at me, I noticed the
- 1:19Speaker 1: women had gone to the end of the carriage and
- 1:21Speaker 1: pushed the distress alarm. I told this knucklehead unless he
- 1:26Speaker 1: sat down, he wasn't going home and could finish up
- 1:29Speaker 1: in the watchhouse. He sat down. He thought this was
- 1:32Speaker 1: hilarious and said he wouldn't mind that. His wish came
- 1:36Speaker 1: one step closer very soon at the next stop, five
- 1:40Speaker 1: Protective Services officers from Victoria Police got on the train
- 1:44Speaker 1: and escorted him off.
- 1:45Speaker 2: Protective Services officers made more than twelve thousand arrests on
- 1:49Speaker 2: Melbourne's rail network last year, figures that surprised even regular commuters.
- 1:55Speaker 1: It got me thinking about the basic rights of people
- 1:58Speaker 1: using public transport, especially women, and how dangerous these situations
- 2:02Speaker 1: can be.
- 2:03Speaker 2: A Victorian woman says she felt trapped and terrified after
- 2:08Speaker 2: a fellow passenger turned violent on a peak hour servers
- 2:12Speaker 2: and no one stepped into health.
- 2:15Speaker 1: Sean Hally is the acting Superintendent in the Transit Safety
- 2:19Speaker 1: Division in Northwest Metro Region in Melbourne, and he's dropped
- 2:23Speaker 1: into the Real Crime Studio to talk about transit safety
- 2:26Speaker 1: and the work of Protective Services officers.
- 2:29Speaker 3: Welcome Sean, Yeah, thanks, Adam.
- 2:33Speaker 4: Absolutely pleasure to have you here, mate.
- 2:35Speaker 1: I was really impressed the way your guys and girls
- 2:37Speaker 1: operated on the weekend. That's just another day for them.
- 2:40Speaker 1: Take me through. I think you know the background to
- 2:43Speaker 1: that incident. What actually happened in.
- 2:44Speaker 5: The end, Well, as you saw, the PSOs got on
- 2:48Speaker 5: the train and had a conversation with the mail who
- 2:51Speaker 5: was drunk. They took him off the train by consent
- 2:55Speaker 5: on his part. I put the options to him. I've
- 2:58Speaker 5: watched a body warm camera and they dealt with him
- 3:01Speaker 5: really well, really professionally. There was no physical intervention. It
- 3:06Speaker 5: was just through words, and obviously that communication is one
- 3:08Speaker 5: of their best weapons. He was protesting his innocence. Of course,
- 3:14Speaker 5: he did nothing, wanted to know where the evidence was.
- 3:17Speaker 5: They spoke about the call and what they had and
- 3:20Speaker 5: gave him some options. He refused to give his name
- 3:23Speaker 5: initially the PSOs. It was really impressive the way they
- 3:27Speaker 5: did it. One person took control and gave him a
- 3:31Speaker 5: number of chances to.
- 3:32Speaker 3: Provide his name and address.
- 3:34Speaker 5: They explained the offenses that he committed, which is offensive
- 3:37Speaker 5: behavior in decent language on the transport system, which is
- 3:41Speaker 5: a really strong piece of legislation. It's different to normal
- 3:44Speaker 5: Summary Offenses Act. It's under the Transport Act and he
- 3:47Speaker 5: refused to give his name. He was handcuffed, taken to
- 3:50Speaker 5: the pod which is at the Corefield Railway station, where
- 3:53Speaker 5: he was ultimately identified.
- 3:56Speaker 3: They did get his.
- 3:56Speaker 5: Name from him and issued with a couple of penalty
- 3:59Speaker 5: notices for that offending and released.
- 4:02Speaker 1: What an unnecessary waste of public resources for somebody. I mean,
- 4:06Speaker 1: you have to use the resources. But someone who could
- 4:09Speaker 1: just be compliant, he decides to act up at every opportunity.
- 4:13Speaker 4: I'm glad that he was handcuffed.
- 4:14Speaker 1: I say, I'm glad to hear that, because they would
- 4:16Speaker 1: have taken some of the fight because he was so
- 4:18Speaker 1: confident that he could get away with this behavior. I
- 4:21Speaker 1: said to him, is this how you treat your mother
- 4:24Speaker 1: or your sisters? Is this how women want to be
- 4:26Speaker 1: treated when they're out in the public. And I think
- 4:29Speaker 1: this is probably a daily occurrence for your guys and
- 4:32Speaker 1: girls on the transit system.
- 4:34Speaker 3: Yeah, it is society in general.
- 4:36Speaker 5: It's not just transit obviously, but the public transport system
- 4:39Speaker 5: tends to bring a different cohort of people occasionally. And
- 4:43Speaker 5: I think part of that is alcohol, because obviously we
- 4:47Speaker 5: sell the message not to drink drive, which is a
- 4:49Speaker 5: fair message so a lot of those intoxicated people get
- 4:52Speaker 5: on the trains, and of course that causes a bit
- 4:55Speaker 5: of an issue with that behavior and probably a little
- 4:58Speaker 5: bit off scope, but it was really disappointing.
- 5:01Speaker 3: It was a Richmond supporter, Richard.
- 5:03Speaker 4: Supporter, Yes, you think my investigative skills.
- 5:06Speaker 1: I was going to say that, I think that they
- 5:08Speaker 1: played Gold Coast that day and they got a flogging.
- 5:11Speaker 1: So he was feeling entitled to be how he wanted to,
- 5:14Speaker 1: and it just gave me a snapshot. A lot of
- 5:18Speaker 1: women face this on the system and they put up
- 5:21Speaker 1: with it day in, day out. Most of them don't
- 5:23Speaker 1: say anything. And these ladies, one of them was actually
- 5:26Speaker 1: a train driver. Yeah, so she understood what to do
- 5:30Speaker 1: and she went up and pushed the alarm and things
- 5:32Speaker 1: worked exactly how they should. But for a lot of women,
- 5:34Speaker 1: that's a very negative experience that they're used to having.
- 5:37Speaker 5: Yeah, so I was going to speak about that. So
- 5:39Speaker 5: I'm glad that there was a person who understood the
- 5:41Speaker 5: system there with that call button which does go to
- 5:44Speaker 5: the driver. That's a message I'd like to share that
- 5:47Speaker 5: if you need assistance on the trains, triple O all
- 5:50Speaker 5: the button and when persos are working. The train driver
- 5:54Speaker 5: will contact our office. I get as an m emgency
- 5:59Speaker 5: management as an officer who works out of Publy Transport
- 6:01Speaker 5: Network and they contact us through Triple O VIC and we'll.
- 6:06Speaker 3: Attend to the station.
- 6:07Speaker 5: So one of the messages about that when we do
- 6:11Speaker 5: need to call, it's nice to know what train line
- 6:14Speaker 5: you're on. You know what time obviously what time it is,
- 6:17Speaker 5: but what carriage you're on as well, because it's important.
- 6:19Speaker 5: Trains are six carriages long, some the longer, and it's
- 6:21Speaker 5: good for the PSOs, like on this occasion, to be
- 6:24Speaker 5: able to meet the train at the door and then
- 6:28Speaker 5: straight on they might be and be able to see
- 6:30Speaker 5: the offending still occurring, which is great for evidence.
- 6:33Speaker 1: Well, yeah, this bloke, he got such a shock because
- 6:35Speaker 1: they came on the train, they went straight to him.
- 6:38Speaker 1: There was no establishing idea. It was him that was
- 6:40Speaker 1: the problem, and they dealt with them very well. And
- 6:42Speaker 1: I think that it was just that sort of I
- 6:44Speaker 1: like to see in police, that quiet authority, not somebody
- 6:48Speaker 1: who comes in there trying to swagger in and try
- 6:50Speaker 1: to impose their personality. This is the force of the state,
- 6:53Speaker 1: you know. And your guys said to him listen number
- 6:56Speaker 1: of complaints about you. I'm going to have to take
- 6:58Speaker 1: you off the train now. If you behave yourself, you
- 7:00Speaker 1: might be able to get on the next train, but
- 7:02Speaker 1: you'll have to leave with us now. And they were
- 7:03Speaker 1: just they're just quietly insisted that that was the case,
- 7:06Speaker 1: and he had no choice but to leave, and he
- 7:08Speaker 1: gave me a couple of sprays as he left. I
- 7:10Speaker 1: don't care, you know, but it brought home to me.
- 7:13Speaker 1: I mean, these are dangerous situations.
- 7:14Speaker 4: Though.
- 7:14Speaker 1: We've seen recently a young man who was actually murdered
- 7:17Speaker 1: on a train station at Munda when he.
- 7:19Speaker 4: Stepped in, not the way I did.
- 7:21Speaker 1: But this is a much different situation where there was
- 7:23Speaker 1: a theft going on and he ended up getting stabbed.
- 7:25Speaker 1: So I guess it gives me pause to think, well,
- 7:28Speaker 1: did I do the right thing? Should I be stepping
- 7:31Speaker 1: in like that? It wouldn't stop me doing it again, frankly,
- 7:33Speaker 1: but should I be doing that when there is another
- 7:35Speaker 1: way to push the distress button and get professional help.
- 7:38Speaker 3: Yeah, it's a really good point.
- 7:40Speaker 5: We obviously don't advocate for people to intervene if it's
- 7:44Speaker 5: a dangerous situation. I think in your circumstance, you did
- 7:48Speaker 5: the right thing. It wasn't physical, it was just abuse.
- 7:52Speaker 5: He was wearing, you know, from a risk assessment point
- 7:55Speaker 5: of view, which you would have made without even thinking
- 7:56Speaker 5: about it, he was wearing a T shirt and shorts
- 7:59Speaker 5: to really know where where he could have a weapon.
- 8:02Speaker 5: I know you could secreate a weapon anywhere, but I
- 8:05Speaker 5: think the risk assessment was sound. But we obviously advocate
- 8:09Speaker 5: for people not to intervene, call triple O. Sometimes you
- 8:13Speaker 5: have to, and I think in this cubustantion it's the
- 8:16Speaker 5: right thing. And I won't say you got away with it,
- 8:18Speaker 5: but the outcome was positive.
- 8:21Speaker 1: Yes, his main weapons were bullshit and bad manners, fortunately
- 8:25Speaker 1: in this case, so I didn't think he was a threat,
- 8:27Speaker 1: but I mean it makes me think because we are
- 8:30Speaker 1: seeing an increasing level of hostility and violence on our
- 8:33Speaker 1: train system, and your guys and girls are the front
- 8:37Speaker 1: line now, and I think people can underestimate the threat
- 8:41Speaker 1: we've got. I think it's thirty two high risk stations
- 8:45Speaker 1: on the Victorian network now where incidents do happen, you
- 8:49Speaker 1: cover them there at Dandenong, Frankston, places like that.
- 8:53Speaker 4: What are the kinds of things that your guys are
- 8:55Speaker 4: seeing each day.
- 8:57Speaker 5: I think it's important to say or touch on the
- 8:59Speaker 5: role of the PERSO and their powers when they're on
- 9:02Speaker 5: the transport network or a designated area, which is effectively
- 9:05Speaker 5: for the transit PSOs it's a railway stations, adjacent car parks,
- 9:10Speaker 5: and if it's a bus hub or a shopping center
- 9:12Speaker 5: attached to the police to the railway station rather so
- 9:15Speaker 5: when they're in a designated area, they're exactly the same
- 9:18Speaker 5: powers as police. So a lot of the public see
- 9:21Speaker 5: protective service officer and think security guard. It's absolutely not
- 9:26Speaker 5: the fact that they get the same training as the police.
- 9:28Speaker 5: They do the same job as police on the network
- 9:31Speaker 5: and they have the same powers, so they can arrest
- 9:35Speaker 5: you and they can do exactly the same as what
- 9:38Speaker 5: a police officer does in the same secum tense. The
- 9:40Speaker 5: only thing that changes is PSOs don't process the offenders
- 9:45Speaker 5: apart from penalty notices. So if somebody is committing an offense,
- 9:48Speaker 5: they are arrested by the PSOs, held and hand it
- 9:51Speaker 5: over to police to do the investigation. Because under the Act,
- 9:54Speaker 5: they're investigating official chance the other party a question about
- 9:59Speaker 5: what they see. Everything you know from not having tickets,
- 10:04Speaker 5: anti social behavior, drunkenness, graffiti, weapons, assaults, assaults against PSOs.
- 10:14Speaker 5: When the arrest occurs, it's often it's not a one
- 10:17Speaker 5: way arrest. You know that people are always fighting for
- 10:19Speaker 5: their liberty, you name it, they're being involved.
- 10:23Speaker 1: And you mentioned weapons, which I think is a very
- 10:25Speaker 1: relevant thing for people now because we're hearing in Sydney
- 10:29Speaker 1: and Melbourne, probably other states as well, the capitals where
- 10:33Speaker 1: people are increasingly caringnized.
- 10:35Speaker 4: It's not a safe environment.
- 10:37Speaker 1: Even people may be carrying because they fear being attacked
- 10:39Speaker 1: by somebody else. So your guys have got to be
- 10:42Speaker 1: extremely careful as well, and you're attending to more of
- 10:45Speaker 1: these situations that you had a couple recently where some
- 10:48Speaker 1: pretty nasty looking weapons were confiscated.
- 10:50Speaker 5: I guess that's just part of the police training and
- 10:52Speaker 5: PERSO training that you always treat people as if they're
- 10:57Speaker 5: a threat. That's basically policing craft, I guess, and policing
- 11:01Speaker 5: and perso craft is the same sort of thing as
- 11:03Speaker 5: I said before. So whether or not there's more or less,
- 11:06Speaker 5: I couldn't say, but we certainly find them, and I'm
- 11:09Speaker 5: sure there's a cases where we don't, but we have
- 11:12Speaker 5: other operations that we run to find weapons, omni operations,
- 11:16Speaker 5: which is a specific legislation under the ConTroll of Weapons Act.
- 11:21Speaker 5: We have powers to search people for weapons if we
- 11:24Speaker 5: believe on reasonab grants that they're carrying. And we have
- 11:27Speaker 5: other operations occasionally like pad dogs, so a passive detection dog.
- 11:32Speaker 5: We ran an operation in Frankston just one or two
- 11:35Speaker 5: days ago. It was twelve thirty in the afternoon in Frankston,
- 11:39Speaker 5: went for a couple of hours, twelve arrests. Two people arrested,
- 11:44Speaker 5: were whereabouts, boughteing warrants, executed, four drug diversions, a caution notice,
- 11:51Speaker 5: three penalty notices, and a breach intervention order, and weapons
- 11:55Speaker 5: offenses and in fact the dog had to give up
- 11:59Speaker 5: because it was exhausted. They ll show you whatever the
- 12:02Speaker 5: dog was was exhausted because it is hard work for them.
- 12:05Speaker 5: So not only weapons, but alcohol and graffiti, implements, drugs,
- 12:10Speaker 5: all those sort of things that people carry on trains
- 12:11Speaker 5: that we have two operations in place to do that,
- 12:14Speaker 5: and it's a very short period of time that as
- 12:17Speaker 5: we mentioned Frankston busy place.
- 12:20Speaker 1: Yeah, well that's right, and I think what we were
- 12:21Speaker 1: also seeing anecdotally is that train stations and trains are
- 12:25Speaker 1: becoming part of gang territory. You're seeing people dealing drugs
- 12:29Speaker 1: through the transit system. You're seeing fest taking place that
- 12:32Speaker 1: train stations. So it's not the quiet kind of retirement
- 12:36Speaker 1: job security guard type role that people think it is
- 12:40Speaker 1: for the PSOs.
- 12:41Speaker 5: But I should point out that the network's very safe.
- 12:45Speaker 5: We do get incidents, but for the amount of communis
- 12:48Speaker 5: every day and I couldn't even say how many there are,
- 12:49Speaker 5: but the amount of commuter transits that transit through the
- 12:53Speaker 5: system every day, no incidence. It's just the occasional incidents
- 12:58Speaker 5: there and luckily where they're to intervene.
- 13:01Speaker 1: But you don't get a lot of love because, as
- 13:04Speaker 1: you say, most of these people get to their destination
- 13:06Speaker 1: of that incident. But it just takes one or two
- 13:08Speaker 1: things to happen. Was when the papers recently, someone was
- 13:11Speaker 1: hit by somebody and they went to push the button
- 13:13Speaker 1: and it didn't work, and that makes the age and
- 13:15Speaker 1: there's this sort of perception there must be a bit disheartening.
- 13:18Speaker 5: Yeah, look, it could be, but I think the other
- 13:20Speaker 5: part of it is you don't know what you don't know,
- 13:23Speaker 5: and the perception or just having the persos present and
- 13:26Speaker 5: that perception of safety for people, and what do you
- 13:29Speaker 5: deter by being on the platform. It's unmeasurable. So that's
- 13:34Speaker 5: what we're about. It's about being present, being there, being
- 13:38Speaker 5: on the trains. We are on the trains as much
- 13:40Speaker 5: as you're on platforms, and having that community confidence that
- 13:44Speaker 5: if I go to this station, there's PSOs there, and
- 13:46Speaker 5: often they escort people to the car park or they
- 13:49Speaker 5: just provide that safety. And I know anecdotally, even through family,
- 13:53Speaker 5: that I'll always go to that train station because I
- 13:56Speaker 5: know the PSOs there because once they escorted me to
- 13:59Speaker 5: my car.
- 14:01Speaker 4: That's a very good.
- 14:01Speaker 1: Point you make, actually, because I think a lot of
- 14:03Speaker 1: people yearn for the old days when there was enough
- 14:06Speaker 1: resources and staff and things for people to walk beats.
- 14:08Speaker 1: They would be seen in various areas, and that's not
- 14:11Speaker 1: possible anymore.
- 14:12Speaker 4: I get that.
- 14:13Speaker 1: But if you are seeing a pso you're seeing someone
- 14:15Speaker 1: in uniform with all the accouterments, I'm going to feel
- 14:18Speaker 1: safe and that's a good thing.
- 14:19Speaker 4: Yeah.
- 14:19Speaker 5: And one of the really good things about the PSOs
- 14:21Speaker 5: is from a distance the police, they wear a uniform
- 14:25Speaker 5: the same as police, so instead of the silver they
- 14:28Speaker 5: wear gold, they have protected Services the Victoria Police written on.
- 14:32Speaker 5: They are police and I think that the public should
- 14:35Speaker 5: treat them as police and respect them as police, which
- 14:38Speaker 5: doesn't always happen. Police don't always get respected as well,
- 14:41Speaker 5: to be fair, but that society isn't it.
- 14:43Speaker 1: Yeah, But I think, as I say, I think increasingly
- 14:46Speaker 1: that I mean, I think we saw fifteen percent increase
- 14:48Speaker 1: in crimes around train stations and on trains in the
- 14:52Speaker 1: last year. So it's a very important role in my opinion.
- 14:56Speaker 1: It's come home to me this whole thing. And also
- 14:58Speaker 1: when you look at how they kid it out, they
- 14:59Speaker 1: are police. They've got a gun, they've got a taser,
- 15:01Speaker 1: they've got oc spray, they've got a bat and they
- 15:03Speaker 1: got a torch.
- 15:05Speaker 4: Different the police, Well they're not.
- 15:07Speaker 5: It's just that extra legislative things that police have, your
- 15:10Speaker 5: Road Safety Act, family violence, crime investigation.
- 15:14Speaker 3: That part of policing.
- 15:15Speaker 5: The PSOs don't do because they are We have PSOs
- 15:18Speaker 5: in Protective Services Unit who do the courts, the shrine,
- 15:21Speaker 5: Government House, so they now fall under transit but they have
- 15:24Speaker 5: a different role to the transit PSOs, so they all
- 15:28Speaker 5: do the same training as you know. I'm sure through
- 15:31Speaker 5: your contacts and experience. We do our operational safety technics
- 15:34Speaker 5: training twice a year police. It's policing PSOs mixed. There's
- 15:38Speaker 5: not a special course for PSOs. Know you will do
- 15:41Speaker 5: it with the PSOs. We do the same firearms training,
- 15:44Speaker 5: same CD training or taser, same restraint control, all that
- 15:49Speaker 5: sort of thing.
- 15:49Speaker 3: So they are police.
- 15:51Speaker 1: Yeah, and we're also seeing I think, around the world
- 15:54Speaker 1: more and more incidents of terrorism and other things hitting
- 15:57Speaker 1: the public transit system.
- 15:59Speaker 4: It's where people are.
- 16:00Speaker 1: So this is not a quiet, little back corner of
- 16:05Speaker 1: people who are beyond retirement age.
- 16:07Speaker 4: I do not that there isn't an age limit. I'm
- 16:10Speaker 4: becoming a bit.
- 16:11Speaker 3: Of or police officer.
- 16:12Speaker 4: Oh is that right?
- 16:13Speaker 3: No age limit.
- 16:14Speaker 4: I didn't realize that.
- 16:15Speaker 3: As long as you meet the entry requirements, we'll take you.
- 16:18Speaker 4: And how would you go now if you were joining
- 16:20Speaker 4: up short, I.
- 16:21Speaker 3: Think personally i'd go okay.
- 16:22Speaker 5: But look, the standards it's not the same as what
- 16:26Speaker 5: I joined in ninety three. At that time, the police
- 16:29Speaker 5: force hadn't really changed over an extended period. We had
- 16:33Speaker 5: fairly high physical standards to meet. They are a bit different,
- 16:36Speaker 5: but they're still there. Certainly, you've got to be healthy,
- 16:40Speaker 5: be able to meet the requirements. But it's not the same.
- 16:43Speaker 5: Society is not the same. We like to be across
- 16:45Speaker 5: a representation of society, so we have all different shaction
- 16:49Speaker 5: and size of police.
- 16:50Speaker 1: Well, that's right, and I think a certain level of
- 16:52Speaker 1: physical fitness is really important. I remember doing Oh Boy
- 16:55Speaker 1: back in then after the Silk Miller murders, because they're
- 16:59Speaker 1: talking about lowering the war the obstacle course and the
- 17:02Speaker 1: police academy. That was a big thing for women. They
- 17:04Speaker 1: weren't getting over it, so they did lower it and
- 17:07Speaker 1: I went and.
- 17:07Speaker 4: Did the course myself. I was a bit younger. They're
- 17:10Speaker 4: twenty years younger. I think I still go.
- 17:12Speaker 1: Okay, But that physical fitness is not negotiable, isn't It's
- 17:17Speaker 1: so true.
- 17:18Speaker 5: And the PSOs, to be fair, are on their feet
- 17:21Speaker 5: more than police. So they're on the platforms. They meet
- 17:24Speaker 5: every train or there's the expectations. Sometimes they can't because
- 17:28Speaker 5: they might be tied up doing something else, but they
- 17:30Speaker 5: meet the trains. They're walking up and down the railway
- 17:33Speaker 5: stations that are elevated, you know, they go up and down,
- 17:36Speaker 5: probably lift all the escalators, but they're up and down
- 17:40Speaker 5: on the concourse to the platforms out to the car park,
- 17:43Speaker 5: so they do a lot of kilometers per day.
- 17:45Speaker 3: I'm sure I've got to track them. Be interesting what
- 17:48Speaker 3: they do.
- 17:48Speaker 5: I'm sure someone wear smart watchers and know the steps,
- 17:52Speaker 5: so that in itself requires a physical fitness.
- 17:56Speaker 4: Yeah, I think so absolutely.
- 17:57Speaker 1: It's critically important and I'd want my PSOs to be
- 18:01Speaker 1: fit and ready for action. I mean a lot of
- 18:04Speaker 1: police officers to draw their firearm ever in their careers.
- 18:08Speaker 1: It's a good day for everyone when that doesn't happen.
- 18:11Speaker 1: But how often are you seeing the PSOs have to
- 18:14Speaker 1: draw a weapon?
- 18:16Speaker 5: A firearms rare, but there has been police shootings with
- 18:20Speaker 5: psosso involved Taser or CD Often they get drawn as
- 18:26Speaker 5: an escalation of force, but deployed not often, but it
- 18:32Speaker 5: does occur here. So all the operational safety equipment we've
- 18:35Speaker 5: got is used in an escalation of force. So depending
- 18:40Speaker 5: on force matches forced, doesn't it? Their best weapon is
- 18:44Speaker 5: their communication?
- 18:45Speaker 1: How do you teach them because I think that's one
- 18:47Speaker 1: criticism of modern police is that they don't talk to
- 18:49Speaker 1: people enough. They always make a point of talking to
- 18:51Speaker 1: police when I see them, just to sort of almost
- 18:53Speaker 1: as a journalist, I like to just sort of how
- 18:55Speaker 1: their communication.
- 18:56Speaker 4: Skills are some better than others.
- 18:58Speaker 1: Are you finding the training is improving because some people don't,
- 19:03Speaker 1: it's not natural for them.
- 19:05Speaker 4: How do you get over that?
- 19:06Speaker 3: Look, that's a really difficult question.
- 19:09Speaker 4: It's a good question.
- 19:10Speaker 5: I think that comes with experience and also matching the
- 19:14Speaker 5: shifts with the right people. You learn from your peers.
- 19:17Speaker 5: Peer learning is one of the best ways to learn training.
- 19:20Speaker 5: They do thirteen weeks at the academy a PSO and
- 19:23Speaker 5: a police officer now does twenty five. So when you
- 19:26Speaker 5: think about those extra roles of police, it's a lot
- 19:28Speaker 5: of training for them to take in, and communication is
- 19:30Speaker 5: part of that. They do the practical exercises from day one.
- 19:35Speaker 5: They're engaging, they're speaking, they wear uniform to become that persona.
- 19:40Speaker 5: You probably find that PSOs probably engage with more people
- 19:44Speaker 5: than police on a daily basis because there's more commuters.
- 19:48Speaker 5: Police are going from job to job. They attend at
- 19:50Speaker 5: somebody's house for whatever the job is, or they do this.
- 19:53Speaker 5: They do that, they're not always unfortunately, they're not always
- 19:57Speaker 5: walking up and down the streets and engaging like the
- 19:59Speaker 5: PSOs can. However, it was funny you mentioned before about
- 20:04Speaker 5: we don't have the opportunity to have foot patrols, so
- 20:09Speaker 5: from time to time we have operations where we can
- 20:12Speaker 5: meet those objectives. And currently in Northwest Metro or the CBD,
- 20:16Speaker 5: we've got Operation Harmony, which if you're in there in
- 20:19Speaker 5: the next weeks you'll see an increased presence of police
- 20:23Speaker 5: and persos in the CBD to provide that community re assurance.
- 20:28Speaker 4: And why is that happening.
- 20:29Speaker 5: I think it's just a strategic way to prevent crime.
- 20:34Speaker 5: That's our role. A major role is protect life and property,
- 20:38Speaker 5: but it's prevention of crime. We don't know you mentioned earlier.
- 20:42Speaker 5: We had a bit of a conversation earlier about carpet
- 20:44Speaker 5: shufflers and people in the Ivory Tower and all that
- 20:46Speaker 5: sort of thing. Actually planning, people are actually thinking about
- 20:49Speaker 5: ways we can do things better and this is one
- 20:52Speaker 5: of those.
- 20:54Speaker 1: One of my favorite police officers actually a Queensland office.
- 20:57Speaker 1: He's now retired Chief Inspector Corey Allen, and he ran
- 21:00Speaker 1: the Brisbane Watchhouse at a.
- 21:01Speaker 4: Time where it was.
- 21:03Speaker 1: Very hectic up there and they were issuing a lot
- 21:06Speaker 1: of move on notices and there were people getting locked
- 21:08Speaker 1: up and all this kind of stuff. You know, his
- 21:10Speaker 1: attitude was to deesalate everything and get people to talk
- 21:13Speaker 1: to people dealing with whether they be prostitutes or homeless people,
- 21:18Speaker 1: drug addicts.
- 21:19Speaker 4: Understand who you're policing.
- 21:22Speaker 1: I think you're probably going to see the same faces
- 21:24Speaker 1: coming into train stations week after week, both commuters and
- 21:28Speaker 1: people who might cause trouble. And I think as a
- 21:30Speaker 1: police officer, as a pso, learning to talk to people
- 21:34Speaker 1: as the hardest thing.
- 21:36Speaker 5: Yeah, And just like we've got good carpenters and bad carpenters,
- 21:39Speaker 5: we've got good police pisos and I won't say bad,
- 21:42Speaker 5: but not as good. You know, some people are better
- 21:44Speaker 5: the whole gamut than others, but generally they're all Obviously
- 21:48Speaker 5: they can all do the job. It's interesting when you
- 21:51Speaker 5: said that before about recognizing faces. So same people catch
- 21:56Speaker 5: the same network or the same train creatures a habit,
- 22:00Speaker 5: whether or not I can use this terminology. But crooks
- 22:02Speaker 5: catch trains as well, of course, and often more so
- 22:05Speaker 5: than Joe Public. So in one area, that of Transit
- 22:09Speaker 5: where I normally work in Transit North, there's a work
- 22:12Speaker 5: unit there that, since twenty twenty four, has arrested about
- 22:16Speaker 5: eight hundred and thirty people for whereabouts warrants and other
- 22:21Speaker 5: offending because they know the people and they know they
- 22:25Speaker 5: see you. We have it's no big secret, it's not
- 22:28Speaker 5: a state secret, but you know, we have daily circulars.
- 22:30Speaker 5: We have information intel holdings which show this person's got
- 22:34Speaker 5: a warrant or this person's got this, and PSOs see
- 22:37Speaker 5: that they are very intel informed, and he catches the train.
- 22:42Speaker 5: They have internal comms where they let people know this
- 22:47Speaker 5: person will be on that train or it will hang
- 22:49Speaker 5: around that station, and they scoop them up. And this
- 22:52Speaker 5: particular work unit really motivated and have eight hundred and
- 22:56Speaker 5: thirty around about I think it's probably not eight thirty
- 22:59Speaker 5: round figure, but in that Facila lot since twenty twenty four.
- 23:03Speaker 4: Fantastic.
- 23:03Speaker 5: Yeah, So they implement that strategy to really upskill the
- 23:07Speaker 5: PSOs because the other part to it. Sure, it's about
- 23:10Speaker 5: community safety, it's about public transport safety, but it's also
- 23:15Speaker 5: a very good breeding ground for police. So a PSO
- 23:18Speaker 5: can transfer to becoming a police officer.
- 23:21Speaker 4: How many do that?
- 23:22Speaker 5: Look, I couldn't give you the figures, but there's quite
- 23:24Speaker 5: a few. It's called CQP, which is a constable Qualifying program.
- 23:29Speaker 5: There's some parameters around it, and I think they've got
- 23:32Speaker 5: to be a PSO for maybe twelve months or two years.
- 23:35Speaker 5: I'm not really sure the exact figures on it or
- 23:38Speaker 5: the exact rules around it, but they basically go in,
- 23:41Speaker 5: they enter the academy into a squad at the level
- 23:45Speaker 5: which you're at, and then they do the rest of
- 23:48Speaker 5: the training and they become police officers. So it opens
- 23:53Speaker 5: up recruiting as well into PSOs. It's a great job
- 23:57Speaker 5: where currently don't have many vacancies because we have people
- 24:01Speaker 5: on the list to join, and as we know that
- 24:05Speaker 5: the employment market across the board is tough these days.
- 24:08Speaker 5: But we're looking for police, they're looking for recruits, but
- 24:12Speaker 5: in the PSO space, we've got quite a few on
- 24:15Speaker 5: the list.
- 24:15Speaker 3: Riadic hiring. Yeah, we're hurry, okay, h police as well.
- 24:20Speaker 4: Yeah, okay, you're looking at me. I'm not sure.
- 24:21Speaker 1: I'm not sure my gang connections, I'd passed them past.
- 24:24Speaker 3: The test actually mentioned no age liment, so no acum.
- 24:27Speaker 1: Yeah, but I think you could do better than me, frankly,
- 24:29Speaker 1: But I think also, I mean it's also about associations.
- 24:31Speaker 1: I think i'd be fearing that the back of me
- 24:34Speaker 1: he's fan say, oh he used to talk to Carl
- 24:36Speaker 1: Williams and Benji Venuman then hang.
- 24:38Speaker 4: Out with Bike and they go, yeah, I'm not sure.
- 24:40Speaker 4: I'm not sure. We give him a gun, but.
- 24:43Speaker 5: Obviously have the screening processes. But it's quite rewarding to
- 24:47Speaker 5: see a pso get to that. It's not even the level,
- 24:50Speaker 5: it's that mindset that they now want to be police exactly.
- 24:53Speaker 4: And you mentioned about crooks catching trains. It just reminds me.
- 24:56Speaker 1: One of the most interesting drug distribution system was Dennis Allen.
- 25:00Speaker 1: He was in Cremorn in Richmond and he would get
- 25:03Speaker 1: people to catch the train and when he had a
- 25:05Speaker 1: buyer catch the train past his house and they would
- 25:07Speaker 1: lob the drugs out the window into his back garden
- 25:10Speaker 1: because he didn't want the drugs on the premises. So
- 25:12Speaker 1: if there were PSOs back in those days, they would
- 25:14Speaker 1: have caught them straight up. They would have seen the
- 25:15Speaker 1: same blokes getting the same train doing the same things.
- 25:18Speaker 3: It didn't stop us pulling his house down.
- 25:20Speaker 4: It didn't. You're old enough to remember that.
- 25:23Speaker 1: And by the way, you've got a railway backgrounds, you're
- 25:25Speaker 1: pretty well sented for this job. Yeah.
- 25:27Speaker 5: I'm from a railway family. My dad did probably fifty years.
- 25:30Speaker 5: My brother is still in the rail industry. My sister
- 25:33Speaker 5: was a station assistant at some stage, and I was
- 25:36Speaker 5: a tradesman. I started my apprenticeship and did a few
- 25:39Speaker 5: years on the railways as well before I transitioned to police.
- 25:43Speaker 5: Just the excitement, I think at the time. I had
- 25:45Speaker 5: a few friends that had joined. I looked around and
- 25:48Speaker 5: saw other tradees. I was in the metal trades and
- 25:52Speaker 5: that was it. You become a tradesman. You're good at
- 25:55Speaker 5: your craft. I just wanted more and I've got it.
- 25:58Speaker 5: As we mentioned, thirty three years, I've had a really
- 26:01Speaker 5: good career. Where have you worked, General, Judy, start off
- 26:04Speaker 5: like we all do. Then I was a crime investigator
- 26:08Speaker 5: and a local sea eyes, you know, we call them
- 26:10Speaker 5: divisional sea eyes. I never went to crime squads, but
- 26:13Speaker 5: then uniform sergeant in Metro and also rural ran police
- 26:19Speaker 5: stations as a sergeant of ran police stations in country
- 26:24Speaker 5: as a senior sergeant, which is a really rewarding part
- 26:27Speaker 5: of the job. Being a senior sergeant in a country town,
- 26:30Speaker 5: you are a big influence on the community. So that
- 26:32Speaker 5: was really rewarding. And now I have moved into the
- 26:36Speaker 5: officer ranks. As an inspector and acting superintendent. So it's
- 26:41Speaker 5: really been good to be that's a very general, I guess,
- 26:45Speaker 5: snapshot of my career.
- 26:46Speaker 1: Yeah, but it's always been until recently, forward facing, customer focused,
- 26:53Speaker 1: and I think that's what the PSO trade is all about,
- 26:56Speaker 1: and I think it's something that has I said before,
- 26:58Speaker 1: People welcome when they see a friendly face, like when
- 27:01Speaker 1: I got off the train. Actually after that incident, there's
- 27:03Speaker 1: a couple of PSOs there at Chelton.
- 27:05Speaker 5: I checked their running sheet and I saw that I'd
- 27:07Speaker 5: spoken to you. Ye oh really, so when we reached
- 27:10Speaker 5: out to you after you put a Facebook post on
- 27:12Speaker 5: to be fair, that's the history of this, to thank
- 27:14Speaker 5: you for highlighting the good work, which is really important.
- 27:17Speaker 5: Then I tried to track down the incident and it
- 27:19Speaker 5: took me a little while because there's a lot of
- 27:21Speaker 5: PSOs on a network, there's a lot of public contacts.
- 27:24Speaker 5: And I tracked back from Cheltenham and I saw that
- 27:28Speaker 5: they'd spoken to you journalist and that you had highlighted
- 27:31Speaker 5: the work, and that led us to be able to
- 27:33Speaker 5: track back and to the extent that I was able
- 27:35Speaker 5: to watch the footage and I was really proud of
- 27:38Speaker 5: the work they did.
- 27:38Speaker 4: Yeah, it was good. I was I'm really pleased with
- 27:40Speaker 4: the high come action, you know.
- 27:42Speaker 1: I think it should give people confidence to believe in
- 27:44Speaker 1: this system and to call upon it, you know. And
- 27:46Speaker 1: it was nice. And I spoke to those two PSOs
- 27:49Speaker 1: at Shelton. I said, listen, I know there's a page
- 27:51Speaker 1: for complaints, but is there a page for praise?
- 27:53Speaker 4: You know, and you've reached out, you saved me the trouble.
- 27:56Speaker 6: Yeah, well there is. Actually it's the same page. It's compliments.
- 27:59Speaker 6: And that's what they said exactly. Yeah, they probably mostly
- 28:02Speaker 6: get complaints, but people should. I think it's also incoming
- 28:04Speaker 6: upon people. We take this stuff for granted.
- 28:07Speaker 4: Yeah, you know.
- 28:08Speaker 1: And I'm doing a lot more public transport travel at
- 28:11Speaker 1: the moment because of petrol, so it's making me focus
- 28:13Speaker 1: on this. But people who are on the trains every day,
- 28:17Speaker 1: and they get this sense that if I can plain,
- 28:20Speaker 1: nothing's going to happen, or I'm going to be a problem,
- 28:23Speaker 1: or it's two minor. What's your message to people about
- 28:26Speaker 1: the kinds of complaints that they can reasonably put to
- 28:29Speaker 1: the PSOs all complaints.
- 28:32Speaker 5: For me, I don't like to hear people say it's
- 28:36Speaker 5: not the way I like it or not, but I
- 28:39Speaker 5: never contacted a police because they're busy. We have to
- 28:41Speaker 5: be busy. That's our job. Our jobs to provide a service,
- 28:44Speaker 5: same as the PSOs. What's what seems minor for someone
- 28:49Speaker 5: may not be minor for someone else, So report it
- 28:51Speaker 5: through the methods. Before that, I'll mentioned you know, triple
- 28:54Speaker 5: O or the button on the train. If we're working,
- 28:59Speaker 5: we'll be there to help. And if the PSOs aren't working,
- 29:01Speaker 5: it's important to know as well, police can attend as well,
- 29:04Speaker 5: so your duties. Police from the regions will attend railway
- 29:07Speaker 5: stations for those jobs as well.
- 29:10Speaker 1: And I guess you also may find that if you
- 29:12Speaker 1: report somebody and there's camera footage of him, it might
- 29:16Speaker 1: be that he's got outstanding warrants, he's a serious crook.
- 29:19Speaker 1: You can actually be part of the solution rather than
- 29:21Speaker 1: the problem as people might perceive.
- 29:23Speaker 4: Yeah.
- 29:23Speaker 5: Absolutely, and again we've all stood on railway platforms. There
- 29:28Speaker 5: are cameras and we can access those. I don't know
- 29:31Speaker 5: that it deters a lot of people, people who are
- 29:34Speaker 5: going to commit crime, forget that, but it's a really
- 29:37Speaker 5: good resource for us to be able to track incidents.
- 29:41Speaker 1: Yeah, now, I don't want this to be a recruiting advertisement,
- 29:44Speaker 1: but when I noticed the pain conditions, it's pretty good.
- 29:48Speaker 1: You go to the academy, I they get seventy five
- 29:50Speaker 1: thousand to start, and then you see people getting over
- 29:53Speaker 1: one hundred thousand in the first.
- 29:54Speaker 4: Couple of years and they get like with it nine
- 29:57Speaker 4: weeks lead.
- 29:58Speaker 5: Yeah, it's one of the It sounds a lot, and
- 30:01Speaker 5: it is a lot. But it's also like we don't
- 30:03Speaker 5: get the roster of days off like normal employee would get.
- 30:06Speaker 5: We have to work public holidays, we don't get extra
- 30:10Speaker 5: pay for public holidays, and we're shift workers, so we
- 30:13Speaker 5: get five weeks under an award anyway, but nine weeks.
- 30:16Speaker 5: A lot of people break it up into three lots
- 30:18Speaker 5: of three. It is a great entitlement for the police force.
- 30:22Speaker 1: Yeah, and I can't tell you the impact on that
- 30:25Speaker 1: train carriage after that guy was gone was just palpable.
- 30:30Speaker 1: It was like we can get on it without our evening.
- 30:33Speaker 1: And that's something that PSOs probably don't see, is the
- 30:36Speaker 1: piece that they bring in those situations. I want to
- 30:38Speaker 1: thank those guys again and thank you for filling us
- 30:41Speaker 1: in on what PSOs do. And I don't think I'll
- 30:43Speaker 1: be applying anytime soon. I did think about it for
- 30:45Speaker 1: a moment. I'm not sure I'll cut out for it,
- 30:47Speaker 1: but it was a lot to talk to you.
- 30:49Speaker 5: Shut yeah, thanks and look again, I thank you for
- 30:52Speaker 5: highlighting the good work and that's what sport to see today.
- 30:55Speaker 3: They do do a great job persos.
- 30:57Speaker 5: And if I could ask for one thing, and that
- 31:00Speaker 5: would be for the public to respect them for the
- 31:02Speaker 5: role they do.
- 31:08Speaker 1: That was Sean Halley, acting Superintendent in the Transit Safety
- 31:11Speaker 1: Division of the Northwest metro Region. I think the message
- 31:15Speaker 1: here is don't do what I did. Hit the button,
- 31:18Speaker 1: lead the knucklehead wrangling to the professionals. If you want
- 31:21Speaker 1: to explore the opportunities to serve as a PS, I'm
- 31:23Speaker 1: going to put some links in the show notes. If
- 31:25Speaker 1: you want to report a crime, please call crime Stoppers
- 31:27Speaker 1: one one hundred, triple three, triple zero, or you can
- 31:29Speaker 1: write an email to me at Adam Shanner writer at
- 31:32Speaker 1: gmail dot com.
- 31:33Speaker 4: This has been Adam shann for Real Crime.
- 31:34Speaker 1: If you've enjoyed today's episode as much as I have,
- 31:37Speaker 1: please subscribe, like, and share it for more independent crime journalism.
- 31:40Speaker 4: Thanks for listening.
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