Latest / AI for Founders with Ryan Estes / Building the Next-Gen Retail Investing Platform: Tradesk
Transcript
- 0:00Welcome back to AI for Founders. I'm Ryan Estes, and today we're
- 0:02diving into the future of investing with my guest, Eric
- 0:05Chu, CEO of Trade Desk. Eric has one of those incredible
- 0:09careers that stretches from engineering to Wall Street to
- 0:12hedge funds to CFO of a major venture firm.
- 0:15And now he's building what he calls the next generation
- 0:18investment platform. Think insider trading monitors,
- 0:21thematic investing bundles, recurring investments, and now
- 0:25AI powered research and insights.
- 0:27Eric has raised over 12 million, spent years building the
- 0:30platform from the ground up, and he's on a mission to democratize
- 0:33finance for busy professionals who want to grow their wealth
- 0:36without drowning in complexity. This is going to be a fun and
- 0:39eye opening conversation about where markets, AI and investing
- 0:43are headed. Let's get into it, but first,
- 0:45some business. This episode is brought to you
- 0:47by Kick Caster, the podcast booking agency that helps
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- 1:24OK, everyone loves to talk about vision, the pitch, the funding
- 1:27round, but you know what gets 0 love?
- 1:29The actual product build, that magical, terrifying phase where
- 1:33nothing works, the docs are out of date, and you've asked your
- 1:36dev team how's it going? For the 47th time today on
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- 2:09Because founders talk vision. But builders, Builders tell
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- 2:18Stars Computer Life AII take the flight in the glow of neon
- 2:28bright. All right, here we go.
- 2:30Eric, how are you? Thanks for coming on the show.
- 2:33Thank you, Ronnie. Great to be here.
- 2:35Nice. Now quick question before we
- 2:37dive in. I I've been flirting with this
- 2:40new fashion for the fall. I'm calling it casual Friday
- 2:43Estes. So I've got the button up, but
- 2:46the all white button up. I feel, I kind of feel like I'm
- 2:50a waiter. So do you think this is a good
- 2:54attire for the podcast or do you feel like I should be bringing
- 2:58you a bottle of wine? Hey, a bottle of wine always
- 3:01works, right? Nobody would say no to that for
- 3:03sure. But you know, I think, you know,
- 3:05if clothing wise, whatever you feel comfortable with and that
- 3:07this is what I did today, you know, fairly casual, sort of a
- 3:10business casual shirt. But you know, that's what I wear
- 3:12to work. That's, you know, sometimes I
- 3:13wear to to some events, you know, so whatever it makes you
- 3:16feel comfortable. Amazing.
- 3:19And to that point, you're right, everybody loves a good waiter.
- 3:21So if I'm coming in with hospitality energy, that's how I
- 3:24want to show up anyway. Eric, I really appreciate you
- 3:27being here. Give us a quick introduction to
- 3:30your Company Trade Desk. Absolutely.
- 3:33So Trade Desk, we we think about the next generation investment
- 3:37platform. We pride ourselves in terms of
- 3:39technology, in terms of lower barriers to entry, because we
- 3:43have spent the last four years building up essentially from
- 3:47ground up, a platform that incorporates a lot of the
- 3:53features, functions, tools that traditionally were only
- 3:56available to the money managers to watch it guys.
- 3:59But over the last, you know, few years, we, you know, we, we were
- 4:02able to put a lot of those in our platform in a way that is
- 4:07not overwhelming. Very straightforward, very user
- 4:10friendly to a wit to to the to to the point that you know a lot
- 4:14of people can just sign on with the and then start using right
- 4:17away. Amazing.
- 4:20So is it safe to say that this is a a retail investing
- 4:23platform? I can go on.
- 4:24I can purchase stocks. I can I can purchase different
- 4:31investment vehicles. Absolutely.
- 4:33So for now this is we we focus primarily on retail.
- 4:37You know customers once they on board, once they deposit the
- 4:40money, they can start right away, you know, purchasing
- 4:42stocks, options, buy and sell ETFSADRS, all those stuff.
- 4:47And we're in the process of adding additional products as
- 4:50well as features. But also next step, we're moving
- 4:54a little bit towards the institutional side of things,
- 4:57but for now, we're more retail focused.
- 5:00Incredible. You know, in this kind of like
- 5:03explosion of like retail investing options, I feel like
- 5:07it's just democratizing capitalism in a way, you know,
- 5:11like, to your point, how has it changed?
- 5:13How has it become? How is your tool like enabling
- 5:18more people to get involved in the stock market?
- 5:21Absolutely. So I'll, I'll, I guess I'll give
- 5:23you a little bit of a longer answer, longer story.
- 5:25So I myself used to be working on Wall Street, used to be a,
- 5:30you know, a stock analyst, research analyst when I first
- 5:34started after Business School, you know, did that for a number
- 5:36of years and also working on hedge funds right now.
- 5:38These are institutions, obviously institutional money
- 5:41managers on the sell. We call sell side or buy side
- 5:44where you know you have the smartest people with the best
- 5:47education working 14-15 hour days.
- 5:50The the objective of all those hard work, right is to be able
- 5:55to do all those research on companies, on industries so that
- 5:58we can put out those research notes to institutional money
- 6:02manager. Now Fast forward today with some
- 6:06other products and other platform, especially with ours,
- 6:09we are able to offer customers access that traditionally only
- 6:14available to those, you know, institutional money managers.
- 6:17You can look up companies fundamental information, you can
- 6:21look at the business information, you can look at
- 6:25inside the trade and monitoring, you can look at investment
- 6:28themes, right. A lot of different, you know,
- 6:31very cool, very informative tools on our platform and the
- 6:35people traditionally are only available, you know, to the sort
- 6:38of institutional analyzers. Yeah, it's incredible.
- 6:43Walk us back a little bit. So you're working on Wall
- 6:45Street. You have a storied 15 year
- 6:47career. How did you have the inceptive
- 6:50or how did you incept the idea for Trade Desk and what how did
- 6:54that kind of move forward? How did you bring the idea
- 6:56forward? Yeah, absolutely.
- 6:58So I guess it went back to the origin of Trade Desk, right.
- 7:02You know, we, you know, I'm actually a engineer or in
- 7:05training originally, you know, I did my master's degree, engineer
- 7:08and practice a number of years in the industry.
- 7:10However, you know, I found myself increasingly excited or
- 7:14more excited about investing about, you know, Wall Street,
- 7:17about stocks, to the point where I, I quit my job as engineer and
- 7:21then went to do my MBA full time at NYU Star.
- 7:25And then after that, you know, worked on Wall Street investment
- 7:28banks, hedge funds and, and later on became the corporate
- 7:31CFO of a very large venture capital with top private equity
- 7:35firms in the, in the world. Now, Fast forward to 2020211,
- 7:40right? Everybody knows COVID hit, you
- 7:42know, everybody had a little bit extra time in addition to
- 7:46playing golf on on the course. And also for us, for me
- 7:49especially, you know, I had a little more time reflecting of
- 7:53what I've done before as an engineer before and also working
- 7:56on Wall Street throughout the tour.
- 7:58I think I'm also talking to a lot of friends, families back
- 8:03then during COVID, right when everybody had a little bit more
- 8:05time. I think increasingly what I
- 8:07found is thinking about what I before my Wall Street days and
- 8:12also talking to my friends. The pain point for a lot of them
- 8:16is these are working professionals, right?
- 8:19They are very busy building their career at whatever
- 8:22profession they're in. They are very busy raising a
- 8:25family, raising their kids and, you know, taking the kids to
- 8:30soccer practice, there's golf practice, what have you, right?
- 8:33But in the meantime, these are very intelligent people.
- 8:37They all want to do really well in their financial the future,
- 8:42right, either for college education, for their kids
- 8:44college education or for their own retirement, but they just
- 8:48don't find the time, the interest or, you know, the, the,
- 8:53the, the knowledge to be able to to be able to to do a lot of
- 8:57that. I think that's where kind of a
- 8:59know the trade desk idea came together.
- 9:01A few founders that we put together in a week debated, we
- 9:05discussed and then we think that building the next generation
- 9:08investment platform that would allow people, especially busy
- 9:13working professionals to be able to access tools in a way very in
- 9:17a very efficient, very cost of efficient, very friendly way.
- 9:21That's not overwhelming. That's sort of the idea of of of
- 9:24tree desk. It's amazing.
- 9:27And that's, that's so incredible.
- 9:29An engineer and MBA. As you were making Trade Desk,
- 9:33did it feel like your worlds were merging?
- 9:35Did you feel it did feel very satisfying?
- 9:37It it does, I have to say it does because we as I mentioned
- 9:41before, we built the platforms from from grand up all the way
- 9:45from back end, all the technology operations to the
- 9:49front end customer facing the app, right, a lot of features
- 9:52functions UIUX, all those right. You know, it takes a lot of
- 9:55engineers engineering to do and also a lot of knowledge in
- 10:00finance either, you know, trading, compliance operations,
- 10:05what have you. So it takes all of those
- 10:07knowledge and experience and to put a investment platform
- 10:11together. I, I think, I think my, my
- 10:13background kind of what I was able to leverage to a lot of my
- 10:17experience and my background as part of this sort of a building
- 10:20process for, for the platform. We, as a matter of fact, we have
- 10:24more engineers, you know, with the company than the rest of all
- 10:29other departments combined. So we're very proud of that.
- 10:33Yeah, it's incredible in the beginning.
- 10:35I'm sure there's a ton of compliance and security that
- 10:39have to go into this. Tell me about the the beginning
- 10:42from idea until you actually ship the product.
- 10:46How much did you raise to to get the thing off its feet?
- 10:49Yeah, absolutely. So a few questions there.
- 10:52First of all, the easy one, right.
- 10:53You know, it took us roughly about you know, twelve,
- 10:56$13,000,000 to in total capital in the to to fund the platform
- 11:02so far. A lot of a lot of compliance, a
- 11:06lot of engineering. So as you know, we operate in a
- 11:10highly regulated industry, security services in the US we
- 11:15are registered with SEC, we're also member funeral and SIPSIPC.
- 11:20So a compliance is just part of the daily operations.
- 11:25It's a very actually very, very critical part of the daily
- 11:28operations. Everything we do, you know, in
- 11:31addition to driving a crime, customers, you know, serving
- 11:34customers to marketing, to operations, to technology,
- 11:40whatever you do, compliance is always part of it just because
- 11:44we because of the industry that we, we, we operate in.
- 11:47So we spend a lot of time and money and, and for a good reason
- 11:50because we, we serve the retail customers by by definition,
- 11:55these are protected by securities laws, regulations and
- 11:59those are the things that we have to follow.
- 12:02Yeah. Amazing. 1213 million and so I
- 12:05is this what took 12 months, is that what you said basically to
- 12:08get the product on its feet? So we, we actually, we have a
- 12:13global footprint. We first actually started in the
- 12:17Asian market about four years ago.
- 12:19You know, we, so it took us about, I would say about 12-18
- 12:24months to get the product into production because a lot of
- 12:27internal testing, a lot of the evaluation was regulators as
- 12:32required as part of this, this, this process.
- 12:36So once all of those are done and, and also a lot of
- 12:39integration testing with clearing firms with different
- 12:42vendors, we, we are essentially fully automated.
- 12:46So for a MLKYC customer onboarding, depositing and then
- 12:53you know, after that, you know, customer can start right away
- 12:55trading everything, all the process are automated.
- 12:58So it took us, it took us a while to, you know, get through
- 13:01everything and get everything tested to a point that's that's
- 13:05where ready to to release to the production environment.
- 13:09So it, it was really kind of the retail apps, it was Robin Hood
- 13:14and. We both Fidelity, fidelity.
- 13:18Fidelity, that got me into it in the beginning.
- 13:21Now most of my investments have always come in the form of
- 13:24either real estate or startups. And believe it or not, I was
- 13:28like stock market Too much to learn, too much to think about.
- 13:32But the apps and the ease of use is really what got me into it.
- 13:36So when you're thinking about your customer, how do you kind
- 13:39of differentiate between those platforms?
- 13:42Yeah, very, very, very good question.
- 13:43So you know every different platform has its own different
- 13:48focus approach. So I think for us, if, if you
- 13:51were to use at the analogy of a student, right, we think who are
- 13:55not, you know, elementary school student or not college student
- 13:59were somewhere in between, right?
- 14:01If you had used another platforms, for example, Robin
- 14:05Hood, right, for a couple of years, right?
- 14:07I mean, you know, don't get me wrong, there are very good
- 14:09platform to get started fairly easy, very straightforward.
- 14:13Once you do that for a couple of years, then you start to come
- 14:15across questions like, Hey, what if I want to do a little more?
- 14:18What if I want to, you know, dive into a little more of
- 14:21companies, fundamental information of the financials,
- 14:25right, of the news items of the, you know, sort of detailed
- 14:30moving pieces in the industry, right?
- 14:33So that's where, you know, some of our customers, they start to
- 14:38look for a little bit more advanced tools, but not to the
- 14:42point where it's so advanced it's overwhelming, right?
- 14:45I would say some of the other platforms out there is they
- 14:48have, you know, hundreds of products, right, hundreds of
- 14:51features to the point that's this is too overwhelming for
- 14:54average for for the regular retail investor.
- 14:57But I think we have come across to a good balance of in terms of
- 15:02accessing the features that customer need very commonly need
- 15:08and and and and also there's enough depth for customers to go
- 15:12deeper if they want to. Yeah, this is, you know, and I
- 15:16feel like I would be the perfect customer for Trade Desk for a
- 15:21couple of reasons. One, I really enjoy learning
- 15:24about companies, investing in companies, and I love money, but
- 15:29also I really need the education component.
- 15:32Typically how I've invested in companies is, you know, dump the
- 15:36big nut into mutual funds and then give myself a little
- 15:40leeway. I'll just invest in my own PNL.
- 15:43You know, I look at the tools that I I use and like, well, I'm
- 15:45going to use those. I'm tired of those guys already.
- 15:48And then the other way is I just ask my kids what they're into,
- 15:51like, Hey, what, what apps are you using and things like that.
- 15:54Because I figured that's what's coming around the corner now.
- 15:56A lot of that just becomes comes from ignorance of like, boy, I
- 16:00just don't have the time to do the kind of research on the
- 16:03companies that align with probably my values is probably
- 16:06important to me, but also maybe my sphere of expertise, you
- 16:09know, like tech companies and things like that are basically
- 16:13I'm at least able to speak the language.
- 16:15And so I feel more confident investing in those companies.
- 16:17So when I'm thinking about using Trade Desk to to, you know,
- 16:21invest in companies, but also do the research on the companies,
- 16:24what, what is Trade Desk providing for me?
- 16:27Absolutely. So I think I briefly mentioned
- 16:29those, you know, we have built quite a few very, very good
- 16:32features, very useful features, for example, inside our trading
- 16:38monitoring. So you know, for all the public
- 16:41listed companies, you know, the, there are clear definitions of
- 16:44insiders, right? Either you're CEOCFOS or, or, or
- 16:47core stakeholders, right? You know, if you're insider,
- 16:50you're treating the company stock, you know, by definition,
- 16:52per regulation, you need to disclose all those.
- 16:55And then we have built a tool that automatically monitor
- 16:58tracks all those insider trades by all public related companies.
- 17:02And obviously based on whatever, what companies you put on your
- 17:07watch list or in your portfolio, you can cut, customize it to the
- 17:10point that's useful to you rather than being overwhelmed
- 17:13by, you know, hundreds of notifications everyday.
- 17:15So that's one very, a very good tool.
- 17:18The other one is thematic trading, right?
- 17:21You know, be it we're in a very new era of technology, either AI
- 17:26or crypto or aviation or EV, right, what have you.
- 17:34A lot of new things going on, a lot of new trends going on.
- 17:37You know, we have built this tool thematic investing.
- 17:41You can pick by industry, by theme instead of picking
- 17:47individual companies where you don't, you know, to the point
- 17:50where or in financial theory, finance theory, there's
- 17:53something called diversification, right?
- 17:55You know, in layman's worth, don't put everything you want
- 17:57basket that's sort of follow the same idea.
- 18:00You know, you pick certain investment theme where you can
- 18:04have the choice of investing in 2030 companies simultaneously
- 18:09rather than instead of picking one or two or try to pick the
- 18:12winners, right? Because you know, that's takes a
- 18:14lot of work. It's just for most of the
- 18:16people, they just don't have the time to do that.
- 18:19But I mean, with this tool, you can then invest in in, in a
- 18:22batch of companies with certain industry value that you're
- 18:25interested in. And we have actually coupled
- 18:27that with, with recurring investments.
- 18:32That's another idea that's built on top of finance theory.
- 18:38So instead of trying to time the market right, even, you know,
- 18:41the most renowned investor, Warren Buffett says he doesn't
- 18:45know how to calm the market. Frankly, nobody does, right.
- 18:48But with the recurring investment, you don't have to.
- 18:52And you know, you just put in a, you know, threshold amount on a
- 18:56weekly basis or monthly basis or quarterly basis.
- 18:59What are you feel comfortable with?
- 19:00What are fits into customers budget, right, you know, and,
- 19:04and then you can put that into specific companies or into
- 19:07specific investment themes. And then the process, the, the
- 19:12the app will does all the investment automatically for you
- 19:16per your guidance, per your instruction.
- 19:18So I think those are just to give an example of a few, a few
- 19:22tools features that would help average investors to to be able
- 19:26to kind of a, you know, learn about the market and and also
- 19:29kind of a putting some things into action along the way more
- 19:33exciting. Yeah, it's really cool.
- 19:37It it seems like a lot of consideration has gone into
- 19:40people being a little bit of a novice with trading, which is
- 19:43like me, you know, where, you know, if I'm looking at CNBC or
- 19:47I'm watching the the stock ticker, I'm looking at
- 19:49candlesticks. It's overwhelming and it freaks
- 19:52me out. You know, what I want to do is,
- 19:54is, you know, have great signal like you're talking about.
- 19:57So if you know, there's some kind of inside mood from the
- 20:00CEO, OK, that that may trigger action for me, you know, invest
- 20:04in bundles where I can be like, OK, I really.
- 20:07Into equestrian activities. So give me that equestrian
- 20:11bundle. I don't know why I'm investing
- 20:13in horses, but maybe I want to. So I think it's helpful for
- 20:17people to, to limit the amount of information because obviously
- 20:21it can be a big information overload.
- 20:23And that's a little bit different maybe from people who
- 20:26are traders who, I mean, I've got a couple of buddies that
- 20:29they have, everyone's got their like their algorithm and their
- 20:32theory of what they're going to do and, and how they're going to
- 20:35do it. But for the, for most people, it
- 20:37really is going to be a consideration of how much
- 20:41information to give them and how you can kind of adapt to their
- 20:44behavior. How do you poll your customers?
- 20:48How do you learn kind of what customer demand is for, for for
- 20:52the platform? Yeah.
- 20:54So, you know, a few different approaches.
- 20:58You know, for one, you know, we have had customers on our
- 21:01platform already. So you know, based on, you know,
- 21:04their feedback, they, they constantly give us feedback.
- 21:07So all those feedbacks are very, very valuable.
- 21:10We take them very seriously, you know, either good or bad, right.
- 21:14So those are a very good direct source in terms of customer
- 21:18response, customer feedback. The other one is we do we have a
- 21:23marketing program, a very comprehensive marketing program.
- 21:27We leverage search engines, affiliates, so on and so forth,
- 21:32right? And also AI as part of our
- 21:35marketing to attract customers, get access to customers.
- 21:41So just to give you a few example.
- 21:44Yeah, I'm really interested in the marketing too, because the
- 21:47onboarding is, is pretty tricky, right?
- 21:49You got to get somebody onto the platform.
- 21:51You have to have them connect their financial, their bank
- 21:54account, their credit card to make sure that everything's in
- 21:56place. There's like all the terms and
- 21:58conditions. There's quite a few steps people
- 22:00have to do before they get in and all that's just predicated
- 22:04that they trust. You know, I'm really happy that
- 22:07you're, you know, you take founder LED marketing really
- 22:10seriously. I mean, you're out front.
- 22:12And really, I think as a founder and CEO, especially in something
- 22:15like this, the, the, the essence of that trust is based on the
- 22:18founder who's going to go out there and throw the whole
- 22:21company on their shoulders and be like, Hey, I got you.
- 22:23You know, you got to do that. Now when you're thinking about
- 22:26using AI different platforms for marketing, what are ways that
- 22:29you build trust into the platform to get people on
- 22:32boarded properly? Yeah, absolutely.
- 22:34So a few things for one, you know it's kind of a because as I
- 22:37mentioned we are a operating in the regulated area in the
- 22:41regulated industry. So by by by regulation we have
- 22:44to follow very strict, you know industry regulations either from
- 22:50SEC or funeral. So this is I think first level
- 22:54of, of comfort. You know, the, the other one is
- 22:59I think as you mentioned, so we don't, I wanted to be upfront
- 23:02with, with customers, you know, going customers who we are, what
- 23:05we're about, what we have done, you know, finance, you know,
- 23:09after working on Wall Street for, you know, 15 plus years, I
- 23:12understand finance financial industry has all about trust,
- 23:15right? It's really you know, whether or
- 23:16not, you know, you have done business with certain people,
- 23:19whether or not you have built the trust along the way.
- 23:21I think with customers, with retail customers, we wanted to
- 23:24provide you know value to them. I think the first one trust is
- 23:29the sort of the, you know, all the way for front on that, on
- 23:33that approach. So I think, you know, it's
- 23:36either by providing them with tools or features that they
- 23:40would not otherwise be able to access and also provide sort of
- 23:44accurate information on our platform, be it, you know, stock
- 23:48quotes or company news or you know, regulatory filings, what
- 23:53have you, right. You know, that's a very, very
- 23:55important part as well. Yeah, it's got to be interesting
- 23:59too, because I mean, you're an analyst and an engineer, so
- 24:06you're the, what's probably interesting to you about the
- 24:09market is much more, you know, is much deeper than what, you
- 24:15know, kind of a retail investor might want.
- 24:17What are some of the limitations you put on maybe the UI or the
- 24:20product itself where you're like, boy, I would love to have
- 24:22this, this and this, but like, let's make sure that it's not
- 24:25overwhelming. Is there something on your
- 24:27product road map that you're like, boy, if this, if I built
- 24:29it just for me, I would add these things?
- 24:32Yeah, absolutely. Great question.
- 24:35So as I mentioned, and as a former research analyst, you
- 24:37know, I used to spend 13/14/15 hour days, right, you know,
- 24:42working at investment bank, you know, digging into companies, 10
- 24:46Q's, the regulatory filings, right, the 10 Q's, the 10K's,
- 24:49the earnings transcripts, reading financial models,
- 24:51talking to company management, right?
- 24:54And, and all those things today, very interesting and for me
- 24:58personally, very exciting is can a lot of those very manual,
- 25:03repetitive work can be replaced by AI, right?
- 25:07You know, a lot of the things all you have to do is to put in
- 25:11a few prompts in into the in into the AI engine, which, you
- 25:16know, by the way, we are in the process of putting one out by
- 25:20tree desk. We're about, you know, a month
- 25:22away from releasing a beta version of that.
- 25:25Super excited about that. But anyway, so once that you
- 25:27know, beta version of AI engine is, is is is available for
- 25:31customers, literally you have to put in prompts, for example,
- 25:37what's the competitor of Tesla, right?
- 25:39Give me the competitive advantage of Tesla versus, you
- 25:43know, Caribbean, right? Give me the most earnings
- 25:47summary highlights of Apple, right?
- 25:51Give me the last three months performance of My Portfolio.
- 25:58Give me, you know, just to give you a few example, right, All
- 26:01those things without AI needs a lot of manual work.
- 26:06You have to go go in there and dig through a lot of the
- 26:09documents or build a model in order to do that.
- 26:11But these days, you know, all those AI engine is able to do
- 26:16all of those for you. Now for us as a platform, you
- 26:20know, we have to put in a lot of checkpoints in order to provide
- 26:26to make sure a few things. One, you know the information is
- 26:29accurate and two, for us in the in the, in the investment
- 26:33industry more specific, you know, we were not currently able
- 26:38to provide a specific investment advice that those are by
- 26:42regulation. So we cannot say OK, buy this
- 26:45stock or buy that stock. So we have to put, but if one
- 26:49customers to ask those questions into our AI engine, we have to
- 26:53have a certain way to sort of a you know ring fence those kind
- 26:57of questions. So you know, we are, we're in
- 27:01the process of getting additional regulatory approval
- 27:05to be able to provide those services, but that would be a
- 27:07little bit down the road. But you know, back to your
- 27:10point, to your question recently, I think that would be
- 27:13something that I would be very much looking forward to.
- 27:17We, we want to be able to offer all sorts of customers our
- 27:22services, not only to look into specific companies information
- 27:27right you know what we call self-directed trades, but also
- 27:31be able to manage customers money at some point down the
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- 27:53intentions, and then life happens.
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- 27:58stayed in touch with that person.
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- 28:51there's so many opportunities to do really cool, make really cool
- 28:54tools that are coming with AI. I'm really interested in the
- 28:56product that you're getting ready to release, particularly
- 28:59around the the guardrails that you have to put in that because,
- 29:02you know, the way I'm using LLMS more and more is to kind of
- 29:06defer their their creativity and place of mine.
- 29:10So as opposed to saying like, you know, give me earning
- 29:13reports for Apple, it asked a contextual question like do you
- 29:17think I'm leveraged to considering what's going on in
- 29:20the news with Apple in my leverage too far in My Portfolio
- 29:24with Apple stocks now a response to that, Can they, is there like
- 29:28some kind of compliance that you have to be careful with that
- 29:31it's not indicating that you should make a trade or not make
- 29:35a trade because then that gets a little bit dicey, right?
- 29:37Of like, OK, how is the LLM affecting?
- 29:40And what's kind of prompting is going into the back end of that
- 29:43to suggest or make recommendations?
- 29:45So how do you set up guard rails on kind of AI when people are
- 29:49going to create a kind of personalized relationship with
- 29:52it? Yeah, those are those are that
- 29:55some of the challenges we're facing, but also some of the
- 29:58opportunities to be honest. So we we have been working with
- 30:01a vendor that's specifically specialized in in finance
- 30:07related AI. So we are working very, very
- 30:09closely testing this, you know, as we speak of different, all
- 30:13sorts of different scenarios, right, you know, related to how
- 30:17customers ask those questions and how the AI engine provide
- 30:22answers to those questions. And and also how those questions
- 30:26because we would be able to allow customers ask questions
- 30:29related to their portfolio. To your point earlier, how that
- 30:33portfolio is related to what's moving in the market, what's
- 30:38going on in the market. So we just have to be very, very
- 30:42careful that we are not, you know, moving into those sort of
- 30:47the word they use dicey sort of situations where we provide in
- 30:51inadvertently provide, you know, some advice.
- 30:55So, you know, these are what we have spent a lot of time on, on,
- 30:59on this new product, new feature.
- 31:01So AI just like any other tool, right?
- 31:03You know, they provide value to customers if they are useful, if
- 31:07they are used properly and if they are designed properly.
- 31:11So that's, you know, that's kind of the, the, you know, the
- 31:15things that we're going through right now.
- 31:18Yeah, OK, I've got a product request.
- 31:23I'm gonna walk you through it and I want you to tell me how
- 31:25close we are to making something like this happen.
- 31:27So I, I was kind of describing how I'm qualifying companies to
- 31:31invest in, which is like my kids 16.
- 31:33Like, hey, what do you think is cool?
- 31:34You know, and I say that because it's kind of silly, but also not
- 31:38a bad idea. Let's say it's a genius idea.
- 31:41So we're in the in the near future and my glasses are
- 31:44recording everything I'm seeing, everything I'm touching.
- 31:47I want to be able to automate that every time my son mentions
- 31:51a, a company four or five times and I see it at three times that
- 31:55it's going to automatically start investing in that company
- 31:5810 bucks a month. Now, how far away are we able to
- 32:02do that? Because, OK, I'll start with
- 32:04that part of the question. Oh, I think, I don't think we're
- 32:08too far from that at all. It's really, I think that
- 32:11technology is there is available even today.
- 32:16But I think the challenge is because you are crossing over
- 32:20quite a few different areas, right?
- 32:22You know, first of all, you would allow there's privacy
- 32:25concerns, right? Because by taking that you know,
- 32:29words from people's casual conversation, you got to allow
- 32:34take privacy into consideration, right?
- 32:36Is that allowed is an opt in, right?
- 32:38So that's probably the biggest hurdle right now.
- 32:42You know, the technologies, they are the voice recognition
- 32:45technologies definitely there. So that's the first piece.
- 32:48The second piece is once, let's say once you figure out that
- 32:51piece, the the machine or your computer is able to take those
- 32:57pieces of information from people's conversations and
- 33:00convert them into essentially cult, computer cult, right?
- 33:04Then you would be able to put that into a investment platform
- 33:09to be able to, you know, generate those trades for
- 33:12people, you know, either no one time trades or recurrent trades,
- 33:16right. And then at that point you
- 33:18gotta, you gotta give people options, choices of what to do,
- 33:22right, How much to buy, what's the frequency, whether or not
- 33:25customers understand what they are about to put in, in, in, in,
- 33:30in terms of instructing the, the computer what to do.
- 33:33So there's that piece. And and then finally, you know,
- 33:36all these, as I mentioned, who would be, you know, securities,
- 33:41right? So these would be 100% regulated
- 33:46by FEMA, by SEC. So there's a lot of compliance
- 33:49issues that need to be mutually resolved and then reviewed and
- 33:55looked at before this becomes reality.
- 33:57But I think we're, we're not that far.
- 33:58We're not that far. We're pretty close, you know,
- 34:01and it's interesting because what what AI is presenting, I
- 34:04think is like a whole new interface for everything you
- 34:07know, of like how how are we engaging with the world?
- 34:10And so I think part of my practice is like deferring
- 34:13creative capital to the machine, so to speak, is largely because
- 34:18it's going to know me better than me.
- 34:19It may never be smarter than me, although that wouldn't be too
- 34:22hard, but it's going to know me better than me because it has a
- 34:27sterile linear memory of everything that's happening,
- 34:32assuming that it's capturing everything that I'm capturing,
- 34:35whereas I am distracted, I forget what I say.
- 34:39I double the things I say all the time.
- 34:42So like literally you could set up these kind of parameters to,
- 34:45to do diligence on companies just based on your own
- 34:48engagement with it, how it is, Is it coming to you?
- 34:51And I think this is going to be kind of revolutionary largely
- 34:53because, you know, financial investing comes from very
- 34:57conservative background where it's like, you know, I buy
- 35:01Johnson and Johnson because my grandfather bought Johnson and
- 35:03Johnson and we're Johnson and Johnson kind of family, you
- 35:06know, but now you, you have much more adaptability.
- 35:09You have much more kind of maneuverability to use these
- 35:13tools as they kind of evolved. Now, of course, boy, the the
- 35:17compliance for that seems pretty crazy.
- 35:19What, what are you excited that AI is bringing to kind of
- 35:25investing in financial markets? Yeah.
- 35:27So I, I think for me personally, especially given my background,
- 35:30right, I, I think AI to me in the financial services industry,
- 35:33the most immediate impact would be able to substantially
- 35:37increase people's efficiency, be a doing research or looking at
- 35:42names, looking at companies, look at portfolios, right.
- 35:45All those things that, again, you know, used to be done
- 35:48manually by analysts, right? You know, by MSN bankers, by
- 35:54traders, right, you know, on a spreadsheet, on whatever
- 35:57software they create. And now all of a sudden they all
- 36:00can be done fairly easily, efficiently, you know, in AI
- 36:06through prompts, right? So that's, I think that's the
- 36:08most, most exciting part. Just traditionally, you know,
- 36:12all those access to those information would not be
- 36:15available to retail masters to average master who may have just
- 36:19a few $1000 in their in their account, right?
- 36:22Because those were just thinking about the resources it would
- 36:25have taken for those money managers to, to, to be able to
- 36:30implement something like that before say even, you know, as as
- 36:33as late as 10-15 years ago, it really takes a lot of resources
- 36:38and hence the privileged access for, for those kind of services.
- 36:42But today, you know, you know, with fairly minimal amount of
- 36:46monthly subscription, you can, you know, access to those same
- 36:50technology, that investment and those, you know, money managers
- 36:54have access to in a fairly, you know, straightforward and easy
- 36:58way. So I think that's the most
- 37:00exciting part. And, and then, you know, to be
- 37:01honest, I think we're still at the early innings of, of this
- 37:04game, right, Maybe the first or second inning.
- 37:07You know, I, you know, I've been in the sort of in the data
- 37:11center world for a long time, about 15 years, pretty much
- 37:14throughout my, my, my, my years on Wall Street, you know, on the
- 37:19South side by side, the corporate side.
- 37:22As part of that, I got to see, you know, the boom of Internet,
- 37:28of mobile computing, of cloud computing.
- 37:31And now in a world, the 4th wave or 5th wave of, you know, AI
- 37:35crypto, right? I got to see all those, you
- 37:38know, sometimes from boom to bust a couple of cycles.
- 37:43But now I think we're really on to the next wave of of sort of a
- 37:49technology innovation revolution to some to some point.
- 37:53I mean, there's gonna be a lot of new applications that will be
- 37:56built right after some of the basic functionalities that are
- 38:01are essentially enabled by, you know, very by the AI
- 38:05infrastructure, AI data centers, AI infrastructure, base
- 38:08technology, technology, right. Once that's in place, a little
- 38:11bit more mature, I think you're gonna see the huge boom in
- 38:16additional applications that would be able to add leverage
- 38:19those AI technology more and more comprehensively.
- 38:23Yeah, and the the kind of user computer interface is just, it's
- 38:28just wide open terrain as we move into like, you know, smart
- 38:31glasses and like wearables and, you know, narrow link that's
- 38:35going to be, you know, implanted in our brains.
- 38:37I mean, we're going into some some wild times.
- 38:40It's really exciting. I want to ask you about your
- 38:42confidence in the LLMS in doing diligence.
- 38:46So like you're saying, it's the second inning, but like kind of
- 38:50where you're standing. So if you're doing diligence on
- 38:53a company, now you go, what's going into that is a whole lot
- 38:57of expertise, experience, which is to say you trust your gut.
- 39:02If you're coming up against kind of analysis from, let's say,
- 39:05ChatGPT, that kind of goes against your, your gut feeling
- 39:10about a company, your gut feeling about the future, How,
- 39:14how do you reckon that? What's your next step?
- 39:17Very, very good question. So you know, AI, you know, as
- 39:20part of the reason why there are we're still in the early earning
- 39:24innings, right? You know, it's because there is
- 39:26still certain issues, for example, hallucination, right,
- 39:30by a is for one reason or another.
- 39:33There's that, and there's also sort of the compliance issues,
- 39:36right? The accuracy issues.
- 39:39We're not 100% there yet, although we're definitely moving
- 39:42in the direction. But in the meantime, I think use
- 39:45AI as a tool rather than as the perfect solution, right?
- 39:50Just like Google when it first came out, right?
- 39:54You want to use Google as a tool to replace Yellow Pages, not as
- 39:59the perfect solution to do anything to give you the perfect
- 40:02answer. A lot of times, as we found out,
- 40:05it doesn't give you the perfect answer, but it gives you a very,
- 40:08very efficient tool to access information.
- 40:11Traditionally, it will take you too long to collect together,
- 40:16right? So I think that's the same thing
- 40:17for AI. Use that as a tool to collect
- 40:20basic information as the first step.
- 40:23That traditionally would take you 3 hours to do, but now it,
- 40:26you know, it's down to 3 minutes.
- 40:27But beyond that, especially if you are, you know, looking at
- 40:32something very sensitive, very critical, very important, double
- 40:37check it, right. Use as another source, you know,
- 40:41use search engine to double double check it.
- 40:43Use another AM model to double check it.
- 40:46But I think that's, you know, it's again, it's a very, very
- 40:49efficient tool for people to be able to, you know, increase
- 40:52their efficiency, at least at the current stage.
- 40:56But I'm sure, you know, after this, after a few years, you
- 40:59know, we're going to get to the next level would be able to
- 41:02provide more and more accurate, you know, solution the answers
- 41:06to people. Yeah, that'll have his downside,
- 41:10Bill. I mean, the contrary information
- 41:12is kind of nice. You know, if I'm, like asking,
- 41:15you know, GPT about my diet, it's like, well, boy, if you
- 41:18want to lose a couple pounds, you should probably stop eating
- 41:20all that pizza. And I'm like, boy, this thing
- 41:22just can't stop hallucinating what it's talking about.
- 41:28Amazing. You know, I'm really interested,
- 41:30Eric, in the way that you choose companies to invest in.
- 41:33Maybe you could walk us through step by step on the process you
- 41:37take in doing diligence on a company you're considering
- 41:39investing in? That's a good question.
- 41:42So you know, as a former, I guess I could analyse myself,
- 41:47you know, this is what I typically do, right?
- 41:49You want to start from the basics, you know, if this is
- 41:52brand new industry, brand new company to you, you know, do
- 41:56cover the basics. For example, you can in this
- 41:59scenario, you can use AI, you can use ChatGPT or other AI
- 42:02tools to get the basic information.
- 42:05What, what does the company do? You know who are its
- 42:08competitors? Who are its customers?
- 42:11You know, who was the financial strength of the company?
- 42:14What company have have have have done historical like how was the
- 42:18operating history of the company right now?
- 42:21If you want to dive a little bit deeper, then I would say, you
- 42:25know, diving into the financials, diving into the
- 42:27quarterly earnings, you know, the comp.
- 42:29Has the company met it's expectations in the last few
- 42:34years? Has the company's management
- 42:36being consistent? You know, has the company
- 42:41essentially done what the company said it's going to do
- 42:44right? I mean, it's a very important
- 42:46for my in the financial services industry public, especially
- 42:49public companies, you know, if they if done, they say they
- 42:52would and especially if and then and their promise over deliver.
- 42:57I think typically those companies are relatively, you
- 43:00know, more solid companies. But I guess on Wall Street, the
- 43:04interesting part is everything is about expectations, right?
- 43:09Just as you think you have spent hours, right, you know, weeks of
- 43:14doing fundamental research, right?
- 43:16You know, checking the downstream, upstream customers,
- 43:19you know, financials, right? You know, the 10 QS, 10 KS, you
- 43:21know, that's all built in, right?
- 43:25The, the market prices have reflected all those information
- 43:29already, right? So that's kind of the
- 43:31interesting but also the challenging part.
- 43:34Now the opportunity is sometimes sort of take a take a quote from
- 43:40Warren Buffett, right. Sometimes you do have
- 43:43opportunities in the market where as mispriced for one
- 43:47reason or another, maybe the entire market is down and
- 43:50dragging down the company, you know, in a prolonged period of
- 43:55time to the point that the price itself offers you a big cushion
- 44:00in terms of potential risks, right.
- 44:02Everything is risk reward. If just so happened that you
- 44:06know, there are certain factors that temporary prices down the
- 44:10company's shares, then I'd say you know, that might be a better
- 44:13time to buy than company, you know, a hot in a red hot company
- 44:17at the very, very peak. So again, what has been factored
- 44:21in the expectations versus, you know, the reality, I think
- 44:25that's that's a tricky part. Are there any kind of
- 44:29unconventional red flags that would unqualify a company you're
- 44:33considering? I think the tenure of of
- 44:41management team is a good one. If you see a company that
- 44:45constantly or fairly regularly changes it's management, I think
- 44:48that's probably a potential red flag.
- 44:51Accounting firms as a publicly listed companies, if you
- 44:56typically these companies rarely change accounting firms that do
- 45:00their books and audits, if you see changes there that could
- 45:04potentially be a red flag. These are kind of couple of
- 45:09things that kind of came to mind.
- 45:13This has been so cool. I just have a couple more
- 45:15questions for you. 1 is just kind of like your, your feeling
- 45:19on the, the future of the market now.
- 45:22It seems like the big tech companies are moving slower and
- 45:26slower towards an IPO. It seems to be the trend is to
- 45:29stay private longer, which absolutely drives me crazy
- 45:33because I would love to be able to invest in SpaceX.
- 45:36You know, I, I would love to be able to invest in open AI.
- 45:39I mean, I don't know if if that's a nonprofit or for profit
- 45:43or what kind of going to happen there.
- 45:45But what do you see in the future?
- 45:47Are there ways that like we can incentivize some of these big
- 45:51private companies to to go public and and give us retail
- 45:55investors an opportunity? That's a good question.
- 45:59I, I think I'll, I'll, I'll answer that question in two
- 46:02ways, right. One is, you know, a lot of these
- 46:05companies, some or some of these companies, they choose to be, to
- 46:09stay private for a good reason, right?
- 46:12As a public company, you need to follow rules, regulations, you
- 46:19have to for disclosure for management or 10 KS, 10 KS, all
- 46:24those, you know, fun stuff, right?
- 46:27Some companies, they just choose to not to, you know, go down
- 46:30that route. They would rather focus their
- 46:32attention on building the business, on growing the
- 46:35business rather than, you know, spending the time and effort and
- 46:39and capital on say, you know, meeting investors needs.
- 46:43So that's I think that's one sort of consideration.
- 46:46I guess on the flip side of of that question is more and more,
- 46:53I think smaller investors, retail, even retail investors
- 46:57can potential access non public companies, you know, through
- 47:01crowdfunding options, right, Even including, you know, on the
- 47:11on the crypto side of things, right, You know, there could be
- 47:14some certain ways, for example, SpaceX, right, open AI, these
- 47:20non public, but very large companies, you can potentially
- 47:24access them in certain platform, right, Even though they are not
- 47:28yet private, they are not yet public.
- 47:31So these are sort of also involves with some of the, you
- 47:34know, modern technology and also involves some certain newer
- 47:39regulations. So these are the things kind of
- 47:43for every two masters to to to look out for.
- 47:47Cool. Yeah, it would be nice, but
- 47:51we'll see. Amazing.
- 47:53Eric, where can people connect with you online?
- 47:56Absolutely. So you know, we are, you can
- 47:59look, look us up on our company's website,
- 48:02www.tridat.co. That's where you know, we have
- 48:06all the public companies, public information and all privately.
- 48:10You can, you know, look me up and connect with me on LinkedIn.
- 48:14Just look me up, look my name up on LinkedIn.
- 48:17There will be, you know, look forward to connecting with
- 48:20people. Amazing and I will link all that
- 48:23in the show notes for sure. You guys can just Scroll down
- 48:26and click on that to check it out and get signed up with Trey
- 48:29desk. I hope you do.
- 48:30I know I'm going to, I'm, I'm going to do a little clandestine
- 48:33investing because my son's 16. But you know, we've been
- 48:36thinking about like, given getting him account where like
- 48:39he can make the pick so we can kind of follow the market
- 48:42together. I think this would be a great
- 48:44opportunity for that. And I'm really excited to check
- 48:46it out because from what I see, it's absolutely beautiful and
- 48:50I'm just like a sucker for a great UI, you know, so I'm
- 48:54really excited about it. Eric, where are you located?
- 48:57Where based in New Jersey, NJ Central.
- 49:00Amazing. Well, if you ever come out to
- 49:02Denver, you got a friend in Denver.
- 49:04Sounds good, sounds good. This episode is brought to you
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