
Yext: The Inner Workings of the Internet, AI's Impact on Search, & Hype Cycles with CEO Mike Walrath
In this episode of After Earnings, Katie talks with Mike Walrath, CEO of Yext, about digital presence management. Mike explains how Yext helps companies keep their online info accurate, which is key for revenue and customer satisfaction. They discuss challenges from AI and the need for reliable data, plus Yext's recent acquisition of Hearsay and AI's growing role in business.
00:00 START
01:28 The Importance of Accurate Digital Data
03:30 AI's Impact on Search and Data Accuracy
06:56 Klarna's Bold Move and SaaS Industry Insights
09:05 Balancing Innovation and Customer Needs
11:01 Yext's…
The skinny
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