Latest / Business of Tech: Daily MSP News & IT Services Analysis
MSP Automation: AI Speeds Up the Industry's Oldest Goal — Michael George & Dee Zepf, Syncro
Michael George, CEO of Syncro, and Dee Zepf, Chief Product Officer, discuss the evolving landscape of managed service providers (MSPs) and the transformative potential of AI in their operations. They reflect on how automation has been a longstanding goal in the industry, but recent advancements in AI and technology have accelerated this evolution. The conversation highlights Syncro's strategic shift towards leveraging AI and automation to enhance their platform, particularly through the launch of their XMM platform, which integrates RMM, PSA, and Microsoft 365 management.
The XMM platform…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.