3367: CGS Reinvents Workplace Training With AI-Powered Role Play
The training room is changing, and it's not going back. In this episode, I sat down with Phil Friedman, the founder and CEO of CGS Inc., to explore how AI, avatars, and immersive simulations are rewriting the playbook on workplace training. With over four decades at the helm of CGS—a company he built from scratch after immigrating to the US—Phil brings a perspective shaped by both technological evolution and global business experience. The heart of our conversation centered on Cicero, CGS's AI-driven platform that blends artificial intelligence with extended reality to create dynamic…
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