Latest / Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond
Len Berry, PhD on "The Promise of Lean in Healthcare"
Joining me for Episode #169 is Leonard L. Berry, PhD, Distinguished Professor of Marketing in the Mays Business School at Texas A&M University. We are talking about his article that he co-authored with John Toussaint, MD Mayo Clinic Proceedings: 201CThe Promise of Lean in Health Care201D (PDF) - which I blogged about earlier. In this podcast, Len talks about his time being embedded in ThedaCare and the lessons he learned there... for example, why is it incorrect to assume that "standardized work" means something stifling? This episode is produced in partnership with the Healthcare Value…
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