Latest / Becker's Healthcare Behavioral Health / Rylee Wilson speaks with Dr. James O’Dea and Dr. J. Craig Allen of Hartford HealthCare
Transcript
- 0:00This is Riley Wilson with the Becker's Healthcare
- 0:02podcast. I'm thrilled to be joined today by
- 0:04two special guests, doctor James O'Day and doctor
- 0:07j Craig Allen. Doctor O'Day is senior vice
- 0:09president of behavioral health network at Hartford HealthCare,
- 0:12and doctor Allen is vice president of addiction
- 0:14services at Hartford HealthCare, the medical director at
- 0:17Rushford Center. Thank you both so much for
- 0:19being here today. Before we jump into our
- 0:21conversation, I'd like to ask you to introduce
- 0:23yourselves and tell us a little bit more
- 0:25about your background.
- 0:26Doctor O'Day, can I ask you to start?
- 0:29Sure.
- 0:30I'm happy to be here, Riley. Thank you
- 0:32for this opportunity.
- 0:33Yeah. Sure. I'm a, I'm a psychologist
- 0:36by training,
- 0:38and I've also got a business degree. I've
- 0:40been working in Hartford HealthCare for over thirty
- 0:43five years at this point. So I practice
- 0:45clinically for a very long period of time,
- 0:48then moved into various administrative roles. And now
- 0:51I'm just so proud to lead this amazing
- 0:53team of some 3,000
- 0:55people who work in behavioral health as part
- 0:57of this terrific organization,
- 0:59Hartford HealthCare, and really pleased to have the
- 1:02opportunity
- 1:03to talk about these topics today.
- 1:06Wonderful. Thank you so much for joining us.
- 1:08And, doctor Allen, can we ask you to
- 1:10introduce yourself?
- 1:12Yes.
- 1:13Thank you for having us on, Riley.
- 1:16I'm a child and adolescent psychiatrist
- 1:18and an addiction medicine doctor,
- 1:21and I'm the medical director here at Rushford,
- 1:24which treats behavioral
- 1:26health issues,
- 1:28all psychiatric disorders and
- 1:30substance use disorders.
- 1:32I see patients, but I also oversee our
- 1:34providers,
- 1:36in, this service. And as vice president of
- 1:39addiction services,
- 1:40I oversee our approach to identifying,
- 1:44engaging,
- 1:45and treating people with substance use disorders across
- 1:48the system.
- 1:50Great. Well, thank you both again for joining
- 1:51us, and I'm really excited to hear both
- 1:53of your perspectives on behavioral health and addiction
- 1:56medicine.
- 1:57I'd like to ask each of you what
- 1:58your top priority is when it comes to
- 2:00behavioral health at Hartford HealthCare this year. Doctor
- 2:03O'Day, can I come back to you to
- 2:04start?
- 2:06Sure.
- 2:07You know, Riley, I think it all starts
- 2:09with access.
- 2:10Right? We have to make sure that we're
- 2:11making care affordable care
- 2:14accessible
- 2:15to more and more patients.
- 2:17Historically, it's been a little bit hard for
- 2:19people to reach out. There's issues regarding discrimination
- 2:23and stigma.
- 2:24And one of the things that we know
- 2:26is that access to behavioral health care works
- 2:29so that when people are involved in treatment,
- 2:32they get better.
- 2:33And, you know, the the thing that troubles
- 2:35me the most actually is people wait too
- 2:37long to reach out to get care and
- 2:40treatment. So probably the biggest priority is to
- 2:43make sure that we're making care affordable,
- 2:46accessible,
- 2:47providing really, really high quality care to people,
- 2:51that is accessible to people from all backgrounds
- 2:53and all over the state of Connecticut.
- 2:56So I think it begins with access.
- 2:58Once we get people in the door, people
- 3:01get better.
- 3:02Doctor Allen, can you show your perspective on
- 3:04your top priorities in addiction medicine?
- 3:07Yeah. I I think that I would jump
- 3:10in
- 3:11on part of what doctor O'Day said
- 3:14along the lines of engagement.
- 3:16My
- 3:17biggest concern really is
- 3:20keeping people in treatment once they've accessed that
- 3:23treatment. And we know particularly
- 3:26with substance use disorders, but to some degree
- 3:29for all psychiatric disorders,
- 3:30the longer someone stays
- 3:32engaged
- 3:33in some type of treatment,
- 3:35as long as they keep coming back, then
- 3:38we have the opportunity
- 3:39to work with them using some of the
- 3:41strategies we'll talk about a little bit later
- 3:43today to help them
- 3:45get better. So, you know, the I like
- 3:48to say, something that,
- 3:50one of my predecessors
- 3:53has always had always said, Sam Silverman, and
- 3:56he would ask the medical students and the
- 3:58residents, what's the most important part about that
- 4:01first interaction,
- 4:02that first appointment?
- 4:04And he'd answer, but getting someone to come
- 4:07back for a second appointment. So all the
- 4:09strategies we can use
- 4:11to motivate people and engage people
- 4:14and activate people,
- 4:17towards,
- 4:18staying in treatment,
- 4:21is is what I worry about and,
- 4:23the strategies that that we try to incorporate
- 4:26and,
- 4:27develop here at Harvard HealthCare and in the
- 4:30behavioral health network.
- 4:32Great. Thank you both so much. I wanna
- 4:34talk about, value based care as well. Doctor
- 4:37O'Dare, I'd like to hear from you what
- 4:38you see as the biggest opportunities when it
- 4:40comes to value based care and behavioral health.
- 4:43Well, this is one of my favorite topics
- 4:46to talk about, Riley.
- 4:47I think we are on the threshold
- 4:50of what can be some of the most
- 4:52compelling times in behavioral health care in psychiatry
- 4:55and in the treatment of substance use disorders.
- 4:58And the reason I say that is it's
- 5:00long been understood
- 5:02that the twenty ish percent of the people
- 5:05that consume
- 5:07seventy percent or seventy five percent of the
- 5:09health care dollar, you know, these are folks
- 5:11that have chronic conditions.
- 5:13And sometimes those chronic conditions, when they also
- 5:16have conditions like depression,
- 5:18anxiety disorder, substance use conditions,
- 5:21it it it it really impacts on somebody's
- 5:24ability to manage their COPD,
- 5:27their congestive heart failure,
- 5:29their diabetes.
- 5:31So we've long understood the literature has always
- 5:33been really clear. You spend a dollar for
- 5:36behavioral health care,
- 5:38you save $6
- 5:40downstream.
- 5:41So I think we're on the threshold right
- 5:43now as we move into value based care
- 5:46as opposed to a fee for service kind
- 5:48of world
- 5:49that what's really gonna happen is where behavioral
- 5:51health has been seen
- 5:53for virtually my whole career as an expense.
- 5:57The reality is spending money on behavioral health
- 6:00care is an investment
- 6:02because it saves people from
- 6:05readmissions for their heart failure, for their diabetes.
- 6:08It saves them from
- 6:10being noncompliant with their medication,
- 6:13which then results in a foot ulcer and
- 6:15an amputation,
- 6:16and then they trip, and they have to
- 6:18have an orthopedic surgery, and then they have
- 6:20to go to a skilled nursing facility.
- 6:23These are the things that happen when you're
- 6:25not treating
- 6:27very treatable psychiatric conditions like depression,
- 6:30like anxiety,
- 6:32and including substance use disorders.
- 6:34So I feel so excited about this because
- 6:37for now, at this point in my career,
- 6:39I see partnerships
- 6:41growing between health systems like ours and insurance
- 6:45companies where we can engage in projects together
- 6:48where people will say, these are not expenses
- 6:51to the health care system.
- 6:53These are investments
- 6:54that save a lot of money downstream.
- 6:57I'm as excited about where we are in
- 6:59psychiatry as I've ever been in my long
- 7:01career.
- 7:02Great. Well, that's fascinating to hear about all
- 7:04the opportunities and the optimism there.
- 7:07I wanna shift gears and hear from you,
- 7:08doctor Allen, about the new treatments and technologies
- 7:11that you're watching, when it comes to addiction
- 7:13medicine.
- 7:15Well, I you know, I wanna start by
- 7:16saying
- 7:17the approach to treating people with
- 7:20addiction, with substance use disorders,
- 7:23It's it needs to be the same as
- 7:25chronic disease management for things like cons
- 7:28chronic obstructive pulmonary disorder, diabetes, hypertension.
- 7:33And, you know, meeting people
- 7:35where they're at working,
- 7:37on helping them to work on their issues,
- 7:40sometimes
- 7:41one step forward,
- 7:43two steps back, three steps forward. It's it's
- 7:47really important in any type of disease,
- 7:50but particularly
- 7:51for substance use disorders. So we look at,
- 7:55harm reduction strategies,
- 7:57developing safety plans,
- 7:59and,
- 8:01helping people to what what are the phrases
- 8:03people have used before? Like, things like naloxone,
- 8:06which is the opioid overdose reversal medication, getting
- 8:09that in people's hands.
- 8:10And, one of my, providers once said, you
- 8:13know, you you can't get someone to the
- 8:15end. You can't get someone to recovery, to
- 8:17the final goal if if they die in
- 8:20the meantime. So every step forward
- 8:23is is really important. And, you know, starting
- 8:25off looking at the new technologies,
- 8:27the new approaches,
- 8:29I I wanna hearken back to
- 8:31solid,
- 8:33evidence based proven
- 8:35approaches
- 8:36which need to be utilized fully, and that's
- 8:39medications for opioid use disorder, like buprenorphine,
- 8:42methadone,
- 8:43naltrexone,
- 8:44and,
- 8:45medications for alcohol use disorder. These are FDA
- 8:48approved medications which are
- 8:51still in this day and age under prescribed.
- 8:53And then when they are prescribed,
- 8:55they're often
- 8:57not taken for very long. So for instance,
- 8:59people that are on
- 9:01medication for opioid use disorder,
- 9:03within six months
- 9:05or seven months,
- 9:07almost half of them have stopped taking the
- 9:10medication.
- 9:10So strategies like long acting
- 9:13injectables
- 9:15can be really helpful in getting people to
- 9:17stay on medications that have been proven to
- 9:20be effective,
- 9:21engaging families and loved ones,
- 9:24using contingency
- 9:25management
- 9:26to help people to continue to stay on
- 9:29medications while they get other supports that they
- 9:32need through psychosocial and therapy
- 9:35is super important. But in terms of new
- 9:37approaches,
- 9:38new medications,
- 9:40you know, the the rage these days are
- 9:42these,
- 9:43glucagon like peptide one agonists, the GLP ones,
- 9:47the things, that are used to decrease people's,
- 9:52glucose levels to treat to treat diabetes.
- 9:55But,
- 9:56probably in in the the lay press,
- 9:59to treat obesity,
- 10:02and, people who are who are overweight,
- 10:06those medications
- 10:07have been shown
- 10:08to affect many different parts of of the
- 10:11body.
- 10:12But a part of the brain
- 10:15that is the same part of the brain
- 10:16that's affected for people who have substance use
- 10:18disorders, And there's been some strong signaling with
- 10:22studies that have come out recently
- 10:24showing that these same medications might be helpful
- 10:26for alcohol use disorder,
- 10:29nicotine use disorder, you know, tobacco use disorder,
- 10:32and and other substance use disorders. So that's
- 10:34really exciting, but we we have to get
- 10:36the data before we start prescribing those first
- 10:39line for substance use disorders.
- 10:42Other approaches include things like brain stimulation, transcranial
- 10:46magnetic stimulation,
- 10:48and, we're involved in some studies looking at
- 10:51opioid use disorder
- 10:53and how this
- 10:55noninvasive
- 10:56brain stimulation
- 10:57can have a positive impact
- 11:00on people who
- 11:02have,
- 11:03opioid use disorder and other types of substance
- 11:06use disorders.
- 11:07I'm keeping an eye out, for other brain
- 11:10stimulation like deep brain stimulation,
- 11:13looking to see where the data's gonna go
- 11:16with psychedelics.
- 11:17Things like psilocybin,
- 11:20have been used,
- 11:21back in the seventies. In 5060, '70 studies
- 11:24were done showing,
- 11:26some efficacy for alcohol use disorder. And now
- 11:29recently, these studies have been done again
- 11:32and,
- 11:33very, very promising results.
- 11:36Beyond that, there's,
- 11:38there are medications like immunizing
- 11:41people against the molecules
- 11:43that are involved with some substances,
- 11:46And then,
- 11:47IT, so app based programs
- 11:50have shown
- 11:53to be a new way to engage people
- 11:56in cognitive behavioral therapy,
- 11:58either to support
- 12:00medication management,
- 12:01or or in lieu of medication management. So
- 12:04it's a it's a as doctor O'Day said,
- 12:06this is a very exciting time, a very
- 12:09exciting time for psychiatry, and also a very
- 12:11exciting time for people with psychiatric illness that,
- 12:14manifests as addictions.
- 12:17Great. Well, I wanna end our conversation, you
- 12:19know, where we began, which was talking about
- 12:22access. And so I'd like to hear from
- 12:24each of you, you know, what you see
- 12:25as the biggest challenges when it comes to
- 12:27behavioral health access, and what are the bold
- 12:29solutions you think will help solve these?
- 12:32Doctor Allen, can I come back to you
- 12:33to start?
- 12:34Sure. You know, with substance use disorders in
- 12:37particular,
- 12:38access,
- 12:39can barriers to access can come in many
- 12:42different forms. There's,
- 12:45there's the discrimination and the stigma of even
- 12:48going out to
- 12:50to ask for help that gets in the
- 12:52way. And then there's those those same things
- 12:56that
- 12:56impact,
- 12:58providers
- 13:00who may not be all that familiar with
- 13:02people with substance use disorders.
- 13:04And, so people who have substance use disorders
- 13:07who do reach out can sometimes
- 13:09not be met with open open arms.
- 13:13Society in general
- 13:14is,
- 13:16is is coming along in terms of their
- 13:18acceptance and understanding,
- 13:21of substance use disorders. But all of those
- 13:24things can get in the way of access.
- 13:26And for substance use disorders,
- 13:29when you're ready for treatment, being able to
- 13:31get that treatment
- 13:32now
- 13:33is incredibly important because things can change. And
- 13:36those parts of the brain,
- 13:39you know, the the reward pathways of the
- 13:41brain
- 13:42create cravings
- 13:43and urges that,
- 13:45can drive you
- 13:47back to using again if you're not able
- 13:49to access treatment
- 13:50when,
- 13:51you're you're ready for it. So,
- 13:55very
- 13:56exciting,
- 13:57future,
- 13:58and,
- 13:59the easier you can make it for someone
- 14:02to get into quicker the into treatment, the
- 14:04quicker someone can get into treatment and the
- 14:07better you can engage them once they're in
- 14:10treatment,
- 14:11and the the longer they will stay and
- 14:14the better outcomes that you'll see.
- 14:16And doctor O'Day, you have the final word
- 14:18here. What bold solutions do we need to
- 14:20improve behavioral health access?
- 14:23Well, first off, I really appreciate doctor Allen's
- 14:25comments on this. I think that for me,
- 14:28it be it it's about workforce.
- 14:31What the things that we need to do
- 14:33to make sure that we're bringing exciting people
- 14:35into the field of psychiatry and substance use
- 14:38treatment,
- 14:39social workers, psychologists,
- 14:42psychiatrists, nursing professionals,
- 14:44it's about workforce.
- 14:46And and I think, you know, the one
- 14:48of the things some of the things that
- 14:49we're especially proud of at Hartford HealthCare is
- 14:52the building of our relationships
- 14:54with various colleges and universities.
- 14:57The kind of partnerships that we have with
- 14:59some of the colleges and universities
- 15:02here in Connecticut are creating a pipeline
- 15:04where we're engaging with high school students and
- 15:07educating them about health care. We're engaging with
- 15:10college students, especially those that focus in behavioral
- 15:13health and providing internship and practicum opportunities.
- 15:18You know, we're so excited about being a
- 15:19really large training organization. And when people receive
- 15:23their training with us, they get attached to
- 15:24their supervisor.
- 15:26They like the work that they're doing. They're
- 15:28excited to get their first job in health
- 15:31care,
- 15:32in a place that they've trained. So to
- 15:34me, you know, a barrier to access is
- 15:36not having the right staff. So the work
- 15:38that we're doing to ensure that we've got
- 15:40a qualified workforce
- 15:42that's excited about the work that we do,
- 15:44it really is around the partnership with our
- 15:46collegiate partners, and that's really showing great dividends
- 15:49right now.
- 15:51Great. Well, thank you so much, doctor O'Day
- 15:53and doctor Allen, for joining us today and
- 15:55sharing your insights. We hope to have you
- 15:56both back soon and catch up on all
- 15:58of your top priorities and these exciting new
- 16:00technologies you're watching.
- 16:03Thank you for the opportunity.
- 16:04Thank you, Rodney.