Shifting cultures - from command and control to innovation and accountability
Recently Juliet worked with a team that is moving from a strong command and control culture to one where they are trying to encourage teamwork and innovation, and we thought it was worth discussing the challenges.
Command and control culture – where instructions come down from the top and there isn’t much (if any) tolerance of questions, problems or even discussion about ideas – is not unusual within owner operated businesses. As the business this becomes more limiting for the business and harder to sustain. A culture of accountability and innovation is all about teamwork – challenging the…
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