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SBP 203: The PostPod - Lessons from David Lui: Retail Isn't Dying. The Operating Model Is.
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Most marketers talk about growth through media, performance, and digital channels.
But what happens when growth comes from stores, people, and product instead?
In this PostPod discussion, Marc and Vassilis reflect on their conversation with David, exploring the resurgence of iconic Canadian brand Kit and Ace and what modern marketers can learn from retail done properly.
The conversation moves beyond dashboards and attribution models into something much more foundational:
Product quality
Customer promise
Physical availability
Brand consistency
Retail experience
And the…
The skinny
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