Latest / The Chuck ToddCast / Interview Only w/ Lauren Gustus - How The Salt Lake Tribune Reinvented Itself & Local News
Transcript
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- 1:40Speaker 1: and rates may vary well. As part of my participation
- 1:49Speaker 1: in promoting Local News Day, and we are now Local
- 1:52Speaker 1: news Day is coming up. It is letters away by
- 1:55Speaker 1: the time you hear my next interview. And one of
- 1:58Speaker 1: my goals has been to you have different versions of
- 2:04Speaker 1: independent media that are out there in the local newsphere.
- 2:07Speaker 1: We've got startups the Sahan Journal and the promotion and
- 2:12Speaker 1: the conversation I had with the found with the person
- 2:15Speaker 1: that runs.
- 2:15Speaker 2: That's a journal.
- 2:17Speaker 1: We've had the folks from Deep South today and Warwick
- 2:22Speaker 1: Saban and about dealing with those Southern news deserts. My
- 2:27Speaker 1: guest today is in a different place. It's Laurene Augustus.
- 2:31Speaker 1: She is the CEO and executive editor of the Salt
- 2:33Speaker 1: Lake Tribune. And some of you may say, Salt Lake
- 2:35Speaker 1: Tribune isn't that legacy media. They've been around a while.
- 2:38Speaker 1: They have been, the brand has been around a long time.
- 2:41Speaker 1: The Salt Lake Tribune has reimagined itself as it has
- 2:44Speaker 1: gone fully independent. It is, and in fact, Lauren's going
- 2:48Speaker 1: to tell the story here in a minute, but it
- 2:50Speaker 1: is an example of a quote unquote legacy media company
- 2:54Speaker 1: essentially reimagining itself in the independent space in this twenty
- 2:59Speaker 1: first century, new revenue model, new revenue stream, the not
- 3:02Speaker 1: for profit status and all the different ways that you
- 3:06Speaker 1: can be more efficient with your resources while still trying
- 3:11Speaker 1: to be a robust news organization. And look, Utah is
- 3:17Speaker 1: not a thankfully is not a local news desert per se.
- 3:22Speaker 1: So this is a in Salt Lake is a is
- 3:25Speaker 1: a community that I think is going to is very
- 3:27Speaker 1: supportive of local institutions. But I think this is a
- 3:31Speaker 1: model worth learning, especially if you're at a smaller news
- 3:36Speaker 1: organization that may be owned by a parent company that
- 3:38Speaker 1: doesn't care about you anymore. And I'm not going to
- 3:40Speaker 1: name names, but we all know who those companies are.
- 3:42Speaker 1: Where you realize, boy, if boy, this this brand has
- 3:45Speaker 1: a lot of station locally, if we could just break out,
- 3:48Speaker 1: break through and go from there. So with that my
- 3:51Speaker 1: little intro there, remember Local News Day April ninth, it
- 3:54Speaker 1: is an awareness day, and yes, the Salt Lake Tribune
- 3:57Speaker 1: is a part of this.
- 3:58Speaker 2: Let me bring Lauren in. Lauren, welcome to the Toddcast.
- 4:00Speaker 3: Nice to meet you, Thanks, Chuck, happy to be here first.
- 4:05Speaker 1: How'd I do in the introduction there? And fill in
- 4:07Speaker 1: the blanks here because I do think this is different right.
- 4:11Speaker 1: I've featured brand new startups like the Nevada Independent orck
- 4:14Speaker 1: sabing what they've been doing with Deep South today, and
- 4:16Speaker 1: I know you're familiar with all these players, the Sahan Journal,
- 4:18Speaker 1: which is covers immigrant communities in Minneapolis. You're a legacy publication,
- 4:23Speaker 1: so I like Tribune and theory has been around decades.
- 4:27Speaker 1: But you're a new independent organization.
- 4:29Speaker 2: Explain.
- 4:29Speaker 3: Yeah, that's right, Todd. So next week or two weeks time,
- 4:33Speaker 3: April fifteenth, we will celebrate one hundred and fifty five
- 4:36Speaker 3: years of publication, which is pretty wild. And we still
- 4:39Speaker 3: do publish a print product, which folks sometimes forget, which
- 4:43Speaker 3: is okay, that's fine, but we do have some loyal
- 4:46Speaker 3: print readers out there. And yeah, for many years the
- 4:49Speaker 3: Tribune was family owned and then it was transitioned to
- 4:53Speaker 3: a hedge fund. And so I worked at the Trip
- 4:55Speaker 3: as a cover reporter way back in the day in
- 4:57Speaker 3: the early aughts, and we had, you know, hundreds of
- 5:00Speaker 3: folks in our newsroom. I ran a high school sports
- 5:02Speaker 3: desk that sent fifty people out to games on Friday nights.
- 5:06Speaker 3: And in the headship this pause.
- 5:08Speaker 1: There is I'm obsessed with local sports being the gateway
- 5:12Speaker 1: to gluing communities back together.
- 5:14Speaker 2: A fifty person desk for high school sports. Yeah, wow,
- 5:19Speaker 2: was that?
- 5:20Speaker 1: And by the way, had that shrunk compared to what
- 5:22Speaker 1: it was ten years earlier?
- 5:24Speaker 3: That's a good question. I joined the Trib in two
- 5:26Speaker 3: thousand and four, and I'm not sure that I could
- 5:28Speaker 3: speak to what it looked like prior to that in
- 5:30Speaker 3: great detail. Some of them were freelancers of course, you know,
- 5:34Speaker 3: who were calling in on their course right from you know,
- 5:38Speaker 3: the McDonald's parking lot where there was Wi Fi, so
- 5:40Speaker 3: that we could get the two graphs we needed, so
- 5:42Speaker 3: we could get them in the paper and then you know,
- 5:44Speaker 3: get the paper out to the printer. But yeah, I do.
- 5:47Speaker 3: I'm with you on that check. I think, you know,
- 5:49Speaker 3: it's interesting and I'm sure we'll get into this. So
- 5:51Speaker 3: many of today's stories are difficult. So many of today's
- 5:54Speaker 3: stories are depressing, and we find that when we write
- 5:58Speaker 3: about the new bakery that's just opened around the corner,
- 6:02Speaker 3: or the high school sports athlete who's done something tremendous,
- 6:05Speaker 3: you know, or today we have a story on a
- 6:07Speaker 3: bull rider that's that's being incredibly well received. It's a
- 6:11Speaker 3: story about how he chose his LDS faith for a while,
- 6:14Speaker 3: went on a mission, and then came back to bull riding.
- 6:17Speaker 3: And those kinds of stories do create community, and I
- 6:20Speaker 3: think that's really important for any nonprofit, be one that's
- 6:23Speaker 3: one hundred and fifty five years old or one that's
- 6:26Speaker 3: you know, five or ten years old. So anyways, the
- 6:29Speaker 3: Tribune extracted from a hedge fund by a guy named
- 6:32Speaker 3: Paul Huntsman, who may be a familiar name to some
- 6:35Speaker 3: of your listeners.
- 6:36Speaker 2: Is that the father of brother of brother of got it? Okay?
- 6:40Speaker 3: Yeah, and it was it was dad's ask. Essentially, the
- 6:44Speaker 3: patriarch of the Huntsman family really wanted to see the
- 6:47Speaker 3: Tribune be on better footing, and so Paul Huntsman extracted
- 6:51Speaker 3: the trip. He ran the trip as a publisher for
- 6:54Speaker 3: a few years, and the family gave a lot, a
- 6:57Speaker 3: lot to the Tribune and a lot to the community.
- 7:00Speaker 3: Point I think the thinking was, well, gosh, you know,
- 7:02Speaker 3: we'd really love some help here, and so Paul petitioned
- 7:06Speaker 3: the IRS. The Tribune became the first major metro to
- 7:09Speaker 3: receive nonprofit designation from the IRS in twenty nineteen. And
- 7:13Speaker 3: at that point in time, we focused on rebuilding right.
- 7:17Speaker 3: There was no governing board. We didn't know how to
- 7:20Speaker 3: accept a donation. We asked someone or excuse me, someone
- 7:23Speaker 3: asked us if they could donate in crypto, and that
- 7:25Speaker 3: like took week for us to figure out. So we
- 7:28Speaker 3: had to reshape a lot of how we operated. We
- 7:31Speaker 3: did reduce print days at that time. We went from
- 7:33Speaker 3: seven days a week to one. Now we're at two
- 7:35Speaker 3: days a week. And then you know, after a period
- 7:38Speaker 3: of months and it took us time, we had the
- 7:40Speaker 3: bandwidth to turn to the journalism itself and we stopped
- 7:44Speaker 3: doing some things, and we started to do some things
- 7:46Speaker 3: differently in that we stopped chasing the same stories. I
- 7:50Speaker 3: would say that TV we're chasing at the time. So
- 7:54Speaker 3: you know, the five car pile up, the crime story
- 7:56Speaker 3: on the west side of maybe you know, deleterious back
- 8:00Speaker 3: to the community, but not long lasting in terms of
- 8:02Speaker 3: sense making right from a journalistic perspective, we doubled down
- 8:07Speaker 3: on accountability. We start doing solutions oriented reporting, which was
- 8:11Speaker 3: new for us, and that we have this big problem
- 8:13Speaker 3: out here in Utah. It's just set my window to
- 8:15Speaker 3: the left, and that our lake, our great Salt Lake,
- 8:17Speaker 3: is drying up. And so we built something called the
- 8:21Speaker 3: Great Salt Lake Collaborative. It includes over a dozen news organizations,
- 8:25Speaker 3: and it includes institutions that are focused on how we
- 8:27Speaker 3: put more water back into the lake. And all that
- 8:30Speaker 3: reporting is shared across news organizations. So TV, public radio,
- 8:33Speaker 3: legacy media, digital startups, they all participate in this Great
- 8:39Speaker 3: Salt Lake Collaborative, and they're all able to pull each
- 8:41Speaker 3: other's reporting, all focused on again, how do we put
- 8:44Speaker 3: more water back into the lake. We also launched something
- 8:47Speaker 3: called the Utah News Collaborative, so we share our reporting
- 8:50Speaker 3: from the state capitol with some of the smallest news
- 8:53Speaker 3: organizations in the state. They're weekly papers, they don't have websites.
- 8:57Speaker 3: They might have a reporter who's also accepting ads and
- 9:01Speaker 3: who's also delivering the paper.
- 9:03Speaker 2: Right right now, it's one man, really is, and they can't.
- 9:06Speaker 3: Get up to the capital, right so we'll provide that
- 9:08Speaker 3: service for them. And so all along the way, I
- 9:11Speaker 3: think over the last six to seven years has been
- 9:14Speaker 3: an evolution, right, how do we continue to grow into
- 9:17Speaker 3: our status as a nonprofit. We call ourselves a one
- 9:20Speaker 3: hundred and fifty year old startup. And next month we
- 9:24Speaker 3: will remove the paywall, so we are a legacy news
- 9:27Speaker 3: org that's asked people to subscribe, you know, for decades, right,
- 9:31Speaker 3: subscribe to print, subscribe to digital. And in May we
- 9:34Speaker 3: will take that paywall down for sltrip dot com, so
- 9:37Speaker 3: anyone will be able to read stories on sltrip dot
- 9:40Speaker 3: com without having to pay for the privilege of doing so.
- 9:43Speaker 3: And that's because we believe that the news should be
- 9:46Speaker 3: accessible to everyone.
- 9:47Speaker 2: Right.
- 9:47Speaker 3: It's taken us a few years to get there, right,
- 9:50Speaker 3: but independent journalism is a right. It is not a luxury.
- 9:54Speaker 3: And at a time when misinformation is spreading faster than ever,
- 9:58Speaker 3: expanding access is it just important? We believe that it's necessary.
- 10:03Speaker 1: So let's talk about the revenue, the various look whether
- 10:06Speaker 1: you're a for profit or nonprofit.
- 10:08Speaker 2: I'm I am, I am.
- 10:12Speaker 1: I'm not agnostic on this issue, but I'm I'm not
- 10:16Speaker 1: meaning I think ultimately, I think you want to be
- 10:19Speaker 1: in a for profit situation because if you're relying on donors,
- 10:23Speaker 1: you never know when you hit donor fatigue, and that's
- 10:25Speaker 1: an uncomfortable position to be in.
- 10:27Speaker 2: But you could have market fatigue too.
- 10:28Speaker 1: So this is not and I what And I think
- 10:33Speaker 1: the fact is some solutions make more sense in some communities,
- 10:36Speaker 1: like you don't you don't need to be nonprofit in DC.
- 10:39Speaker 1: You can be a for profit. There's plenty of revenue
- 10:41Speaker 1: in the reader reader system. So I do accept the
- 10:44Speaker 1: premise that everything is different in different ways. So, but
- 10:48Speaker 1: having a variety of revenue streams is what most news
- 10:52Speaker 1: organizations need. You know, I had a I've really spent
- 10:56Speaker 1: the last few years trying to learn this space better.
- 10:59Speaker 2: Is there a better way to scale local news things
- 11:01Speaker 2: like this?
- 11:02Speaker 1: And I ran into a colleague one person who said,
- 11:06Speaker 1: you know who was working on an effort to help
- 11:07Speaker 1: news organizations buy the buildings that they produced the product in. Again,
- 11:11Speaker 1: because what happened with when when these private equity firms
- 11:14Speaker 1: scooped up both you know, particularly newspapers. For newspapers had
- 11:20Speaker 1: some of the best real estate in downtowns all across
- 11:22Speaker 1: the country, so they grabbed all this great real estate
- 11:26Speaker 1: and essentially, you know, didn't care about the product itself.
- 11:31Speaker 1: Is that what happened to you guys? How much did
- 11:33Speaker 1: the private equity ownership extract out of the news organization?
- 11:39Speaker 1: How hollowed out were you when the Huntsman's came in
- 11:43Speaker 1: to try to rescue what was left?
- 11:45Speaker 3: Yeah, well, there were two factors at play for us.
- 11:48Speaker 3: One was certainly the Hedge Fund. The other was a
- 11:50Speaker 3: joa with the church. So the LDS Church owns the.
- 11:54Speaker 2: Other Deseret News, the Deseret News.
- 11:56Speaker 3: Right Desert News. And yes, I.
- 11:58Speaker 2: Didn't realize that was a JO.
- 12:00Speaker 1: Yeah, it was joint operator for those we're speaking a
- 12:03Speaker 1: little bit and a lot of I had to do
- 12:06Speaker 1: a paper on this in college about these joint operating
- 12:08Speaker 1: agreements that Detroit and Seattle. It was an antitrust thing
- 12:12Speaker 1: and all this stuff, and how there's always been some
- 12:16Speaker 1: legal there's actually been some legal vagary here about how
- 12:19Speaker 1: how legal are these joint operating agreements as it is,
- 12:22Speaker 1: but a lot of two newspaper towns. For the newspapers
- 12:25Speaker 1: to survive, they basically started to share back operations like
- 12:29Speaker 1: printing presses and things like that.
- 12:30Speaker 3: But anyway, go ahead, yes, thank you. So we shared
- 12:33Speaker 3: until twenty twenty printing press and advertising operations with the
- 12:38Speaker 3: Desert News. And I think that complicated our financial certainly
- 12:45Speaker 3: our financial independence, but our financial picture because over time
- 12:49Speaker 3: that spread changed because the hedge fund wanted more cash.
- 12:55Speaker 1: Out of it, so they wanted to extract more cash
- 12:57Speaker 1: out of the agreement.
- 12:58Speaker 3: Recisely precisive. So, yes, we didn't have a building when
- 13:03Speaker 3: we became a nonprofit, we didn't.
- 13:05Speaker 2: Have Did they sell the building? By then? They edge
- 13:07Speaker 2: fund and sold the building. Yep. That happened in the
- 13:09Speaker 2: Miami Herald. That happened.
- 13:10Speaker 1: It's happened to so many of these great news institutions.
- 13:13Speaker 1: They'd have great real estate right, some of the best
- 13:16Speaker 1: in the downtowns or if you were on water, on water,
- 13:19Speaker 1: things like that, and yeah, private and they, in theory
- 13:24Speaker 1: could have been lifelines for the news organization to survive
- 13:27Speaker 1: in tough times.
- 13:29Speaker 3: Yeah, I agree with you. I think that's fair. I
- 13:32Speaker 3: will say I walked in this morning and there's this huge,
- 13:34Speaker 3: big green mess of graffiti on my window in my
- 13:38Speaker 3: office and I thought to myself, I'm really happy I
- 13:40Speaker 3: don't own this building right now. Fair enough, So that's
- 13:42Speaker 3: short term thinking, short term thinking. I think the revenue
- 13:47Speaker 3: diversification question that you're asking is a big one. And
- 13:50Speaker 3: I think if you look at some of the nonprofit
- 13:54Speaker 3: media landscape, and I deeply respect what Deep Sealth Today
- 13:57Speaker 3: is doing and what my friend Vaughan is doing at
- 13:59Speaker 3: Sahan Journal, but if you look at the spread, you
- 14:03Speaker 3: know we are over indexed in terms of you know,
- 14:07Speaker 3: either major donors or donors for a large at the Tribune.
- 14:11Speaker 3: Right now, we're about a third to third to third.
- 14:14Speaker 3: So we have this kind of legacy muscle that a
- 14:16Speaker 3: sustainable split.
- 14:18Speaker 2: Or do you think you need to rearrange that split?
- 14:22Speaker 3: We always need to pivot. There is no way that
- 14:26Speaker 3: we don't need to keep.
- 14:27Speaker 2: Moving like a true CEO. Yeah, Laurels.
- 14:33Speaker 3: A third of our revenue is in advertising. A third
- 14:36Speaker 3: of our revenue is in subscriptions that will transition to
- 14:38Speaker 3: memberships when we become a nonprofit, voluntary memberships. And I
- 14:42Speaker 3: do think it's harder. It's easier to compel someone to subscribe, right,
- 14:47Speaker 3: You just got to pull a lever. You got to
- 14:48Speaker 3: make them subscribe to read the story. And here we
- 14:51Speaker 3: really need to add value to their lives. Right in
- 14:54Speaker 3: the membership space, we're moving from transactional to relational, and
- 14:57Speaker 3: that is a big challenge. I think it keeps us
- 14:59Speaker 3: up at night. And then the third bucket is the
- 15:01Speaker 3: major donor bucket, right, And so yes, we've got a
- 15:05Speaker 3: little bit of royalties revenue. You know, we did have
- 15:08Speaker 3: a little bit of rent revenue when we sublease some space.
- 15:11Speaker 3: I do think we are always interested in how we
- 15:13Speaker 3: can further diversify our revenue. But and that can also
- 15:17Speaker 3: come by bucket.
- 15:18Speaker 2: Right.
- 15:18Speaker 3: So we've got forty five thousand people that pay to
- 15:20Speaker 3: support the Tribune. That's a diversification. They aren't all going
- 15:24Speaker 3: to go away on day one, unless you know, we're
- 15:26Speaker 3: bought by a billionaire and things change significantly that can't happen, right, So, and.
- 15:32Speaker 2: That comes with its own baggage, right. I always say this.
- 15:34Speaker 1: Billionaires are neither benevolent or malevolent. They can be either
- 15:39Speaker 1: or usually depending on the circumstances of their situation at
- 15:43Speaker 1: the moment, whether they feel like a benevolent or a
- 15:46Speaker 1: malevolent owner at any given time.
- 15:50Speaker 3: I think that's fair. I think for us it's a
- 15:52Speaker 3: matter of independence. Right. We are independent of the church, right,
- 15:56Speaker 3: which is one of the reasons why we feel like
- 15:57Speaker 3: we've got to be free, because the Church news is free.
- 16:01Speaker 3: But we are also independent of any one person and
- 16:04Speaker 3: how they may feel or what their positions may be
- 16:06Speaker 3: in any given day or week, or month or year.
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- 17:57Speaker 1: absolutely embrace, so use that code. Let me ask about
- 18:05Speaker 1: the decision to get rid of the paywall? How many
- 18:08Speaker 1: different hybrid solutions did you guys look into before coming
- 18:11Speaker 1: to the conclusion you came into So, like I've always been,
- 18:14Speaker 1: I've always wondered. I'll give you just a simple question,
- 18:18Speaker 1: which is why not make today's news free and everything
- 18:20Speaker 1: else behind a paywall? Yeah, which, I'm sure I'm not
- 18:24Speaker 1: the first person to throw this idea out there, so
- 18:26Speaker 1: that's for sure.
- 18:26Speaker 2: You guys looked into it. What was why did you
- 18:30Speaker 2: choose not to go that round? Well?
- 18:32Speaker 3: I want to if you would not mind check. There's
- 18:34Speaker 3: a couple of people on our team, Danielle White and
- 18:36Speaker 3: cl Hunter, who have worked incredibly hard on this, and
- 18:39Speaker 3: we've been testing the model for the better part of
- 18:42Speaker 3: two years, and so we took a cohort out and
- 18:45Speaker 3: we said, here's you know what you will get, and
- 18:47Speaker 3: here's the experience that you're going to have, and we
- 18:50Speaker 3: watched them over a period of a couple of years
- 18:52Speaker 3: so that we could understand what their behaviors look like.
- 18:55Speaker 3: So we're ready to move.
- 18:58Speaker 1: So you had a sort of a You had a
- 19:00Speaker 1: just a group of readers that just agreed to be
- 19:04Speaker 1: a control group of some sort.
- 19:05Speaker 3: Yeah, statistically significant. We didn't give them a choice, but
- 19:09Speaker 3: we did off them out and then their communication.
- 19:11Speaker 2: Flows Congratulations, you get this for free? Is that sort
- 19:14Speaker 2: of the idea?
- 19:15Speaker 3: And they didn't stop paying. Right. We also in twenty
- 19:20Speaker 3: and twenty three acquired a small weekly called the Moab
- 19:23Speaker 3: Times Independent, which is down in the southwestern part of
- 19:26Speaker 3: the state. It's the gateway town to Arches National Park
- 19:28Speaker 3: as well as Canyon Lands.
- 19:30Speaker 2: Right.
- 19:31Speaker 3: And when we acquired the Moab Times Independent from a
- 19:34Speaker 3: family that had owned it for over one hundred years,
- 19:36Speaker 3: no successor right, nobody wanted to take it over. They
- 19:38Speaker 3: didn't want to sell, right, so they gave it to
- 19:40Speaker 3: the Tribune. We made the Mollab Times free and those
- 19:44Speaker 3: people kept paying, right, And so we had some inclination
- 19:47Speaker 3: some instance, some I would say, you know, learnings around
- 19:51Speaker 3: where we may be headed. And we have also thought
- 19:55Speaker 3: a lot about what benefits are unlocked at what level? So, yes,
- 20:00Speaker 3: to access older stories in our archive, you will need
- 20:03Speaker 3: to donate to comment on our website, will.
- 20:06Speaker 1: So there are some levels of and that's more in
- 20:10Speaker 1: this is what membership gets you. Look, we're not going
- 20:12Speaker 1: to hide the news. But if you want to use
- 20:14Speaker 1: this as a research tool for your for your kids
- 20:17Speaker 1: high school paper, yeah you're gonna you're going to need
- 20:20Speaker 1: to buy level two of this membership precisely.
- 20:24Speaker 3: Or if you want the community that comes with our comments,
- 20:26Speaker 3: or if you want to see the E edition for example,
- 20:28Speaker 3: those are all member benefits.
- 20:32Speaker 1: What is it that you've learned that the community wants
- 20:37Speaker 1: that you didn't know back when you were the cub
- 20:41Speaker 1: reporter covering high school sports at the Trib. Frankly, before
- 20:46Speaker 1: this entire business. You know, as I joke, a man
- 20:49Speaker 1: named Craig decided classifies ought to be free.
- 20:51Speaker 2: YadA, YadA, YadA. We've had this local news crisis ever since.
- 20:55Speaker 2: But what what have you learned about? Because I had
- 20:59Speaker 2: a friend of mine say this about the Post.
- 21:02Speaker 1: Was you know, we were dealing with our own little
- 21:04Speaker 1: crisis here in our community with the Washington Post and
- 21:07Speaker 1: the and the retreat from local and that you know,
- 21:11Speaker 1: essentially a newspaper told you know, it was a one
- 21:14Speaker 1: way transaction, you know well, and and they've never explained
- 21:19Speaker 1: to the community why they've had to cut way back, why,
- 21:24Speaker 1: you know, they've never explained how the business works a
- 21:27Speaker 1: little bit, and they've you know, they've never gotten the
- 21:29Speaker 1: community buy in. What have you learned from this process
- 21:33Speaker 1: that you wish you knew earlier when it came to
- 21:37Speaker 1: being a local news reporter.
- 21:39Speaker 3: We cannot pull back the curtain enough, you know. To
- 21:43Speaker 3: your point, people who are engaged are incredibly curious about
- 21:50Speaker 3: both their communities and how we work, right, And so
- 21:54Speaker 3: I think we assumed back in the mid aughts when
- 21:59Speaker 3: I was a cub reporter, that we had to have
- 22:02Speaker 3: all the answers because that's what people tell you, Right,
- 22:04Speaker 3: you're a beat reporter, You've got to be an expert
- 22:06Speaker 3: on the pentagon, you know. And if we're good at
- 22:11Speaker 3: our jobs today, it's because we're listening to the signals
- 22:16Speaker 3: that people are sending us before we begin our reporting, right.
- 22:21Speaker 3: And that can be in the data, it can be
- 22:23Speaker 3: in serving, it can be in conversations, right. But we've
- 22:26Speaker 3: got an engagement director on our team, right. The sole
- 22:31Speaker 3: purpose of that role is to more authentically connect and
- 22:35Speaker 3: explicitly with communities that we are underserving. Right, so that
- 22:40Speaker 3: might be rurals, that might be Spanish speaking audiences on
- 22:44Speaker 3: the west side of Salt Lake. How do we do
- 22:46Speaker 3: a better job of understanding what it is that people
- 22:50Speaker 3: want from us? Excuse me before we begin doing the work.
- 22:53Speaker 2: Yeah, what is it?
- 22:54Speaker 1: What did you What were some of the things that
- 22:55Speaker 1: they felt as if the trip was not doing it before?
- 23:00Speaker 3: They want news that can help them make better decisions.
- 23:04Speaker 3: So we just surveyed four hundred gen z years.
- 23:06Speaker 1: So it goes back to our friend, what was it,
- 23:09Speaker 1: Mart Zuckerman back in the day with US news news
- 23:11Speaker 1: you can use?
- 23:12Speaker 2: Remember that, remember that old nineties.
- 23:15Speaker 1: Saying news you can use you know the other guys
- 23:19Speaker 1: and we all used to mock it. I remember mocking
- 23:20Speaker 1: it when I was at the hotline and etched news
- 23:23Speaker 1: you can use. You know, we were snobs. But you
- 23:25Speaker 1: know what, to a consumer, if you give them a
- 23:28Speaker 1: piece of information that makes their life a little bit easier,
- 23:32Speaker 1: you've just earned real trust.
- 23:34Speaker 3: Yeah, we had people tell us they use the news
- 23:37Speaker 3: to win free MLS soccer tickets. To find out what
- 23:42Speaker 3: protest was that I expected that was more sure. And
- 23:47Speaker 3: there was one person who responded that they used the
- 23:49Speaker 3: news to invest in gold, which was okay, you know, right,
- 23:54Speaker 3: So they're making financial decisions based on what it is
- 23:57Speaker 3: that they're seeing, you know, in the news. And I
- 24:00Speaker 3: think we can't underestimate the responsibility that we have to
- 24:03Speaker 3: make sure that we're giving people fair and trusted and
- 24:06Speaker 3: accurate information.
- 24:08Speaker 2: You know, I've said that.
- 24:09Speaker 1: You know, I have a friend of mine that I've
- 24:12Speaker 1: gotten to know during this journey, Richard Gingris, who ran
- 24:16Speaker 1: the Google News initiative, and he's been on this rand.
- 24:19Speaker 1: He said, the worst thing that happened to journalism was
- 24:22Speaker 1: all the presidents met, because it made everybody think that
- 24:26Speaker 1: good journalism was being Bob Woodward and you know, uncovering
- 24:30Speaker 1: the Great Conspiracy and holding all these people accountable. And
- 24:33Speaker 1: that's a piece of journalism, There's no doubt about it.
- 24:36Speaker 1: But that is anybody that's been a practicing journalist knows
- 24:40Speaker 1: there are like three of those stories in your lifetime. Okay,
- 24:44Speaker 1: ninety seven percent of the stories you're covering, our stories
- 24:49Speaker 1: that the reader is reading either to be informed or
- 24:52Speaker 1: you're trying to help them live their lives. But the
- 24:54Speaker 1: reporter doesn't think of it part of this way. The
- 24:56Speaker 1: local news reporter doesn't always think of it that way.
- 24:58Speaker 1: I thought, or didn't I think they. I think we
- 25:00Speaker 1: now understand this is a there's a public service aspect
- 25:03Speaker 1: of this. Sometimes, you you know, when you lose something,
- 25:07Speaker 1: you suddenly realize, hey, wait a minutebe we were thinking
- 25:09Speaker 1: about this all wrong. And you are sounding to me
- 25:12Speaker 1: like a public servant now, And and I think that, frankly,
- 25:16Speaker 1: I think that is what local news proprietors need to
- 25:19Speaker 1: see themselves. They're part of the community leadership team, you know,
- 25:22Speaker 1: and no different than you know, the head of the company,
- 25:24Speaker 1: the largest employer is a member of the community team.
- 25:29Speaker 1: The mayor is a member. Well, so's the newspaper publisher
- 25:31Speaker 1: in the and the CEO. And that is the way
- 25:34Speaker 1: it used to work in a lot of small towns
- 25:36Speaker 1: and a lot of even small cities, and then it
- 25:39Speaker 1: got commoditized, right, you know, then it got you know,
- 25:41Speaker 1: then we then get that comes along we try to
- 25:43Speaker 1: scale everything and and and that's that homogenization is probably
- 25:47Speaker 1: what chased the ray readers.
- 25:49Speaker 3: Yeah, it's really interesting. You know. The trip one of
- 25:51Speaker 3: pullets are about ten years ago for some work that
- 25:53Speaker 3: it did down at BYU with respect to BYU's honor code,
- 25:58Speaker 3: and there's tremendous appreciation and respect for the journalists who
- 26:02Speaker 3: did that work. They're still here, but they are also
- 26:06Speaker 3: just as excited. Well that might be an overstatement. They
- 26:08Speaker 3: are also excited for when we do stories that the
- 26:12Speaker 3: community responds to. We wrote about this local sweet shop
- 26:18Speaker 3: that was struggling with the price of eggs, and the
- 26:21Speaker 3: woman retweeted or reshared, excuse me not retweeted, re shared
- 26:25Speaker 3: our Instagram story and then added to it and said,
- 26:31Speaker 3: the line has been down the block and around the
- 26:33Speaker 3: corner for the last two days. People have come out
- 26:35Speaker 3: to support me, which it gets even better, chuck. Then
- 26:39Speaker 3: she reposted the next day and she said, and here
- 26:41Speaker 3: are ten other local businesses that you should go visit.
- 26:45Speaker 3: And then we did the story on her post, which
- 26:48Speaker 3: is here, you know. And so there's this economic flywheel
- 26:52Speaker 3: that's directly related to the first story that the Tribune
- 26:55Speaker 3: did that touched tens of businesses, and and that matters
- 27:01Speaker 3: just as much in my book as the awards do.
- 27:06Speaker 1: Let's talk about the advertising side, because one of the
- 27:08Speaker 1: things I've learned on this journey is how many local
- 27:10Speaker 1: businesses miss the local paper all around the country because
- 27:17Speaker 1: it was they knew whoever was reading that lived in
- 27:19Speaker 1: the community versus look is it, is it in theory
- 27:24Speaker 1: easier to advertise anywhere you want around the world. It
- 27:27Speaker 1: is with the Google ad thing, and but it's it's impersonal, right,
- 27:32Speaker 1: It's you don't know always where your ad shows up
- 27:36Speaker 1: and and and there, and it's sometimes yes, it's supposed
- 27:40Speaker 1: to maybe be geolocated and all of that, but there's
- 27:42Speaker 1: a there's something missing, and what you hear is you know,
- 27:46Speaker 1: most local businesses, it's just like what you described in
- 27:50Speaker 1: the in the small paper mentality where they're the reporter,
- 27:54Speaker 1: the publisher and the printing press and the delivery. Well,
- 27:58Speaker 1: in a small business, you're also the marketing director, you're
- 28:01Speaker 1: the owner, You're you're the salesperson, You're you're making payroll,
- 28:06Speaker 1: and you kind of want to know the.
- 28:07Speaker 2: Person on the other side that you're selling to.
- 28:09Speaker 1: So I'm just when it comes to local advertising, has
- 28:12Speaker 1: this been has been has it been easier? I'm assuming
- 28:15Speaker 1: it's been easier, or is it or has it been different?
- 28:19Speaker 2: Is it is there?
- 28:20Speaker 1: You know, what is that relationship like with the local
- 28:23Speaker 1: business community.
- 28:25Speaker 3: That's a great question. I think relationship is the right
- 28:29Speaker 3: word in that we're trying to move from reach to
- 28:32Speaker 3: a relationship. And that's not to say we don't have reach.
- 28:35Speaker 3: The Tribune has got for a major metro, you know,
- 28:38Speaker 3: relatively decent reach.
- 28:39Speaker 2: We can't.
- 28:40Speaker 3: We have products we can sell, right, be it newsletter,
- 28:43Speaker 3: as elgrip, dot com, the printed product and so on
- 28:45Speaker 3: and so forth. But we are trying to orient people around.
- 28:50Speaker 3: You're making a decision about values here as much as
- 28:53Speaker 3: you are making a decision about, you know, where to
- 28:58Speaker 3: spend such that you get the return on investment that
- 29:01Speaker 3: you want or need. The challenge, quite frankly, is that,
- 29:07Speaker 3: you know, even for the Tribune, much of our reach
- 29:12Speaker 3: is off platform. So we reached millions of people on
- 29:18Speaker 3: Instagram last year. On YouTube we reached twenty five million people.
- 29:23Speaker 3: And local advertisers think about I.
- 29:26Speaker 2: Want to know, but how many of them are in
- 29:27Speaker 2: Salt Lake, right, like shop.
- 29:29Speaker 3: And Moab right, you know, they don't have the capacity
- 29:32Speaker 3: to give us a YouTube ad, and so there's still
- 29:36Speaker 3: a disconnect. Now, there's tremendous loyalty for the paper and
- 29:39Speaker 3: Moab and the advertisers and Moab love that printed paper,
- 29:42Speaker 3: but ultimately we need to be thinking about how to
- 29:45Speaker 3: transition them.
- 29:47Speaker 2: Well, I mean, look, this is the case, and it's interesting.
- 29:49Speaker 1: I've often thought that now where we've we've certainly lowered
- 29:55Speaker 1: the barrier to entry when it comes to making advertisements.
- 29:58Speaker 1: Now that your team can start making the ads on
- 30:03Speaker 1: behalf of the small businesses, and we do that right
- 30:05Speaker 1: with the help of AI. Now and all this that
- 30:08Speaker 1: there really is in some ways, there's a variety of
- 30:13Speaker 1: services you can provide I think now to local businesses
- 30:15Speaker 1: that in theory Google could too, But who's the Google
- 30:19Speaker 1: rep that they're dealing with? Like, in a weird way,
- 30:21Speaker 1: I think they're more likely to trust somebody that they
- 30:24Speaker 1: know shares, you know, the highway with them it's.
- 30:27Speaker 3: A great point, or they see the grocery store.
- 30:29Speaker 1: Yeah, yeah, I would think let's talk about reporter retention.
- 30:36Speaker 1: You know, in this day and age, this is there's
- 30:40Speaker 1: a lot of there's a lot of ownership of our
- 30:46Speaker 1: own work these days, right. I mean I said this myself,
- 30:49Speaker 1: I don't think I'll ever want to work for another
- 30:50Speaker 1: news organization. Again solely, that doesn't mean I wouldn't want
- 30:54Speaker 1: a relationships with multiple news organizations, but to just answer
- 30:59Speaker 1: to one owner, right, I look at it like, Hey,
- 31:03Speaker 1: I really appreciate my independence now, I enjoy the responsibility
- 31:08Speaker 1: that comes with it. I think there's some responsibility, of course,
- 31:11Speaker 1: but and so I want to and yet at the
- 31:15Speaker 1: same time, you know, I am, I know I'm not
- 31:17Speaker 1: the only journalist that wants to be wants to own
- 31:19Speaker 1: their own work. And there are there different models you're
- 31:23Speaker 1: experimenting with at all or thinking about when it comes
- 31:26Speaker 1: to the relationship with the reporter. How full time reporters
- 31:29Speaker 1: versus part time reporters, versus contributors, versus you know, you
- 31:34Speaker 1: know I I sort of think we're going to head
- 31:37Speaker 1: to what I call an umbrella, you know, where a
- 31:40Speaker 1: lot of people will be under one umbrella, even if
- 31:42Speaker 1: they're independent on their own type of thing. But is
- 31:47Speaker 1: is that is that even feasible? I mean, I'm just
- 31:49Speaker 1: curious what where you may have some independent reporters that
- 31:53Speaker 1: could make a ton of money on substack, right because
- 31:56Speaker 1: they're experts in a specific thing. What's your vision to
- 32:03Speaker 1: dealing with that reporter?
- 32:05Speaker 3: For us in Utah as still what one would call
- 32:08Speaker 3: it a legacy news organization. I would say, the independent
- 32:12Speaker 3: contractor creator freelancer model hasn't really caught on. We have,
- 32:18Speaker 3: we do have a guild of relatively nascent new guild.
- 32:21Speaker 3: We signed our first contract with them last year, and
- 32:23Speaker 3: it was really important that they secured benefits that are
- 32:30Speaker 3: associated with full time work. And by that, I mean
- 32:32Speaker 3: they want health insurance, you know, they want a four
- 32:35Speaker 3: to one K match. They are looking for new baselines
- 32:39Speaker 3: and compensation and you know, merit and cola that are
- 32:45Speaker 3: consistent and that they can plan on. And I think
- 32:48Speaker 3: the Tribune's done a really good job of creating those conditions,
- 32:53Speaker 3: as it would let's say, compared to maybe other media
- 32:55Speaker 3: organizations out there that have you know, removed the four
- 33:00Speaker 3: one K match for cross seamings purposes and so on
- 33:02Speaker 3: and so forth. So so we're i think still fairly
- 33:06Speaker 3: traditional in that space.
- 33:08Speaker 2: Well that's kind of good.
- 33:09Speaker 1: I think there's plenty of people that also don't want
- 33:11Speaker 1: to have to Look, it's a hustle to be an
- 33:14Speaker 1: independent contractor. I mean, I'm not gonna you know, and
- 33:16Speaker 1: it is stressful for navigating the healthcare system on your
- 33:19Speaker 1: own without an HR department.
- 33:21Speaker 2: So there, you know, you know, and and when you
- 33:27Speaker 2: have kids out of school.
- 33:28Speaker 1: When they're out of school, you have a little bit
- 33:30Speaker 1: more freedom to do that, But when they're in school,
- 33:32Speaker 1: you you you value that stability that a job what
- 33:38Speaker 1: you're describing can give.
- 33:40Speaker 3: Yeah, So I would say that's the probably the dominant
- 33:43Speaker 3: kind of thinking at this point in time. But we're
- 33:46Speaker 3: also really flexible. We are open. You know, there's nobody
- 33:49Speaker 3: telling us what we can or can do. So should
- 33:52Speaker 3: we want to have a conversation with someone about you know,
- 33:55Speaker 3: a sub stack, or you know, if our video producer
- 33:58Speaker 3: wants to go do this work work over here, you know,
- 34:02Speaker 3: all he's got to do is ask, and you know,
- 34:04Speaker 3: usually it's yes, as long as there's no conflict of interest.
- 34:07Speaker 1: Right, what's your You've you've already talked about various platforms
- 34:12Speaker 1: that the trip is on. Talk to me how platform
- 34:16Speaker 1: neutral every story is produced? How many different ways these days?
- 34:21Speaker 3: In an ideal world, Chuck, the story is produced for
- 34:24Speaker 3: the platform. Okay, that's not often the way it works.
- 34:30Speaker 1: Right, right, I mean I get that that's sometimes you need.
- 34:32Speaker 1: You know, do you have one person who knows how
- 34:34Speaker 1: to speak Instagram or do you have an Instagram person
- 34:38Speaker 1: that helps take So let's say you're reporting on your
- 34:42Speaker 1: Salt Lake. This is probably there's probably more planning about it.
- 34:44Speaker 1: But you've got an update with some new a new
- 34:47Speaker 1: study in the great on what's being done to try
- 34:50Speaker 1: to replenish the Great Salt Lake. Do you have a
- 34:54Speaker 1: one reporter that figures out Okay, this is the Instagram
- 34:57Speaker 1: angle this, this makes the most sense as a vision,
- 35:00Speaker 1: and we're going to do this, and here's my text story.
- 35:04Speaker 1: Maybe we have to do a YouTube conversation or you're
- 35:06Speaker 1: doing maybe have your own choin. I mean, what are
- 35:08Speaker 1: the different platforms that the trip uses regularly?
- 35:14Speaker 3: If we are prioritizing the story for whatever reason, and
- 35:18Speaker 3: that may not mean that we've worked on it for
- 35:20Speaker 3: three weeks. We're so, for example, we'll take the No
- 35:23Speaker 3: King's protests over the weekend, right, Okay, you know.
- 35:26Speaker 1: It's going to there's a lot of interest in that story,
- 35:28Speaker 1: so we know it's going to be Yeah, put in
- 35:30Speaker 1: a lot of places where.
- 35:31Speaker 3: So we've staffed I think five or six cities throughout
- 35:34Speaker 3: the state. It does big state, so like six hours apart, right,
- 35:38Speaker 3: and we staffed for video, visuals and site and then
- 35:43Speaker 3: social and we know that the words on a protest
- 35:48Speaker 3: matter far less than the visuals, right, and so we
- 35:51Speaker 3: overstaff on the visuals or the video right, and you
- 35:56Speaker 3: know those are quote unquote the priorities for this story
- 35:59Speaker 3: specific So when we're doing it right, we are thinking
- 36:02Speaker 3: about what the platform is and then you know, we're
- 36:04Speaker 3: reverse engineering the other platforms if you will, but we don't.
- 36:09Speaker 3: We don't always I would say, you know, have the
- 36:12Speaker 3: time or the resource to do that. We are very
- 36:15Speaker 3: invested at this point in time in YouTube, YouTube shorts,
- 36:20Speaker 3: Instagram less. So TikTok. We're taking essentially what we're making
- 36:24Speaker 3: for YouTube and moving it to TikTok because TikTok is
- 36:27Speaker 3: not monetizable at least YouTube is, even if it's pennies
- 36:30Speaker 3: on the dollar at this point for us.
- 36:32Speaker 2: Yeah, Instagram's not very monetizable either.
- 36:35Speaker 3: No, it's not, but the community there is significant and
- 36:39Speaker 3: as a nonprofit that matters to us.
- 36:41Speaker 2: So in that sense it's a nonprofit.
- 36:43Speaker 1: If you're looking for maybe new donors, right, nice new members,
- 36:46Speaker 1: Instagram is a good marketing platform for that.
- 36:49Speaker 3: We will test that this year. It's one of the
- 36:52Speaker 3: one of the things.
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- 38:34Speaker 1: Let's talk about your an editorial page, because everybody wants
- 38:39Speaker 1: to label news organizations, and newspapers fairly or unfairly, always
- 38:44Speaker 1: got labeled by the editorial page, when maybe.
- 38:47Speaker 2: That was just the opinion of the publisher.
- 38:49Speaker 1: Sometimes in some news organizations it was I'm not making
- 38:52Speaker 1: I do not.
- 38:53Speaker 2: I mean, I can pretend I.
- 38:55Speaker 1: Sometimes it is it is because the parent company wants everything.
- 39:01Speaker 1: I think back in the tribune days, all tribunes leaned
- 39:05Speaker 1: one certain direction, no matter whatever tribune news organization there was,
- 39:09Speaker 1: and you would have that situation. I have come down
- 39:15Speaker 1: on the idea of why do we think we need
- 39:17Speaker 1: one editorial page. Why if there's multiple schools of thought,
- 39:22Speaker 1: Let's maybe have a more diverse editorial page A. And
- 39:27Speaker 1: then there's there's some other people who will argue, don't
- 39:29Speaker 1: even bother having one have a place for opinion, but
- 39:32Speaker 1: to showcase other opinions, to let there be sort of
- 39:35Speaker 1: free wheeling conversation. So to me, there's a lot of
- 39:38Speaker 1: models out there. What's a model you guys have chosen,
- 39:42Speaker 1: and what's both the challenge to that model and what
- 39:46Speaker 1: do you why do you think it works as well?
- 39:48Speaker 1: Why did you choose that one?
- 39:50Speaker 3: When we became a five to ZHO one C three,
- 39:51Speaker 3: we had to stop endorsing for any candidate who was
- 39:56Speaker 3: running for political office. I was I don't think that.
- 40:03Speaker 1: You got tired of being defined by that, because you do,
- 40:05Speaker 1: you get defined. You know, you had like snarky news
- 40:09Speaker 1: organizations back where I worked at the Hotline back in
- 40:11Speaker 1: the day, where we would do these surveys of the
- 40:12Speaker 1: newspapers and then all of a sudden of like who
- 40:15Speaker 1: endorsed the Democratic presidential candidate and who endorsed the Republican
- 40:19Speaker 1: presidential candidate, And then I actually we kept track of
- 40:22Speaker 1: it so you would see, oh, there were only like
- 40:26Speaker 1: ten percent of the papers that surely sort of went
- 40:28Speaker 1: back and forth, and ninety percent endorsed the same party
- 40:31Speaker 1: every time. And it was a reminder. Honestly, it made
- 40:36Speaker 1: me very cynical about newspaper endorsements anymore. It's like, well, what,
- 40:39Speaker 1: I don't know if anybody looks to them, right, because
- 40:41Speaker 1: usually if you're a reader of the paper, you already
- 40:44Speaker 1: kind of know where they stand. Ultimately, it's about where
- 40:46Speaker 1: you stand. So but then there are certain things that
- 40:53Speaker 1: you know the I would, But then I'm going to
- 40:56Speaker 1: argue with myself here, you being the publisher and your
- 41:00Speaker 1: news organization knows a lot about what the community needs.
- 41:06Speaker 3: Yes, and we should be reflecting that in the prep work,
- 41:09Speaker 3: in the pre work right right sent We still send
- 41:12Speaker 3: candidates for public office robust questionnaires, and we publish the
- 41:16Speaker 3: results of those questionnaires, and they're really fill them out anymore.
- 41:20Speaker 1: They do, Okay, a lot of these candidates are being
- 41:23Speaker 1: advised not to fill them out because we saw what
- 41:26Speaker 1: have they saw what happened to Kamala Harris.
- 41:28Speaker 2: What happens when you fill out one of those survey
- 41:29Speaker 2: as You never.
- 41:30Speaker 1: Know when it comes back in an ad that oh
- 41:33Speaker 1: just takes your entire presidential campaign.
- 41:35Speaker 3: But I that's fair I think there's enough reach and
- 41:39Speaker 3: influence still with the Tribune that many do want to participate.
- 41:42Speaker 3: I think in Utah also, there is still a strong
- 41:46Speaker 3: rootedness and civic engagement, so folks will participate. But that's
- 41:51Speaker 3: the pre work, and it doesn't matter if it's a
- 41:52Speaker 3: survey or if it's reporting. Right, but people should have
- 41:56Speaker 3: enough information to make their own decisions. They don't need
- 41:58Speaker 3: us to tell them how to vote, right, no worries
- 42:00Speaker 3: they're on the five oh one C three status, negating
- 42:03Speaker 3: the endorsement mechanism that newspapers have long held. But we
- 42:07Speaker 3: did a couple of other things differently. Shortly after becoming
- 42:10Speaker 3: a nonprofit, we started to welcome community members to our
- 42:13Speaker 3: editorial board. So it is not me and it is
- 42:16Speaker 3: not you know, the chair of our board who is
- 42:20Speaker 3: shaping solely the opinion pages of the Saltly Tribune. We
- 42:24Speaker 3: usually write around one to two staff editorials a week. Right,
- 42:28Speaker 3: We have an application process. Hundreds of people apply, We
- 42:32Speaker 3: interview them, we talk to them about what we're looking
- 42:35Speaker 3: for in a candidate, and we try to pick some
- 42:36Speaker 3: diverse folks. They don't all have the same views or
- 42:39Speaker 3: same politics, right, And so we build an editorial board
- 42:43Speaker 3: with intentionality that includes the community because as a nonprofit,
- 42:47Speaker 3: we feel like that's the right thing to do. This
- 42:48Speaker 3: paper is ovin for the community, right, And so that's
- 42:52Speaker 3: been I would say success. And it's also enriched the
- 42:54Speaker 3: editorial board.
- 42:55Speaker 2: Right.
- 42:55Speaker 3: It brings in new people. We do it every year.
- 42:56Speaker 3: We welcome new folks. We're in the interview phase right now,
- 42:59Speaker 3: so them another set of people in June. And then
- 43:02Speaker 3: on the op ed side, we really tried to move
- 43:05Speaker 3: away from how do I want to say this? Those
- 43:08Speaker 3: who are expected to know a thing because it's their job, right,
- 43:12Speaker 3: they're experts you know, on issue ex or y or z.
- 43:16Speaker 3: And we try to focus on lived experience, personal authority.
- 43:20Speaker 3: Has the topic been undercovered? If so, we should be
- 43:23Speaker 3: featuring it, right, is it timely? You know? Is it local? Gosh?
- 43:28Speaker 3: You know, we probably get dozens of editorials excuse me,
- 43:32Speaker 3: op eds submitted to us about President Trump. We don't
- 43:35Speaker 3: run them.
- 43:36Speaker 1: Yeah, I get it, because to what end? You know,
- 43:40Speaker 1: I get it. You know, there's plenty of other outlets
- 43:42Speaker 1: you can go to if you want to debate his presidency. Yeah, right,
- 43:47Speaker 1: and so so I get that you've brought up the
- 43:52Speaker 1: church a couple of times, and obviously it's a age
- 43:54Speaker 1: you know, there there's no conversation about Utah politics, there's
- 43:58Speaker 1: no conversation about Utah media. That isn't going right. The
- 44:00Speaker 1: church plays a huge role in sort of day to
- 44:06Speaker 1: day life.
- 44:09Speaker 2: So how do you cover the church?
- 44:12Speaker 3: Yeah, faith is undercovered in this country.
- 44:20Speaker 2: I agree with that, and.
- 44:22Speaker 1: A huge part of people's lives that we all are
- 44:24Speaker 1: afraid of covering as news or news. I think we're
- 44:27Speaker 1: I'll just be honest, I'll speak for myself and I'll
- 44:29Speaker 1: speak for you.
- 44:31Speaker 2: I think it's a right.
- 44:32Speaker 1: We all know religion is very personal, and we know
- 44:35Speaker 1: that people can take offense to something that never was
- 44:37Speaker 1: meant to be offensive. And it's like, you know what,
- 44:39Speaker 1: I'm going to abide by what the advice my parents
- 44:43Speaker 1: and grandparents gave to me. Hey, never talk about religion
- 44:45Speaker 1: or politics with strangers or in public. And it's like, well,
- 44:49Speaker 1: that's now what I do for a living. But that's
- 44:51Speaker 1: neither here nor there. I didn't obviously take that advice
- 44:53Speaker 1: very well. But there's a reason we used to say that, right,
- 44:57Speaker 1: And so I've always thought and I think it's why
- 45:01Speaker 1: what you just expressed is so true, which is as journalists,
- 45:05Speaker 1: we all struggle how do you do how do you
- 45:08Speaker 1: cover faith honestly in a way without being insulting to
- 45:13Speaker 1: the community.
- 45:14Speaker 3: So, the LDS Church is seventeen million strong and we
- 45:19Speaker 3: have a four person faith team, and yes we cover
- 45:23Speaker 3: the LDS Church, we also cover other faith I think
- 45:27Speaker 3: one of the reasons we are successful and there's tremendous
- 45:30Speaker 3: interest in our faith reporting is because the folks on
- 45:34Speaker 3: that team understand it well enough to cover it.
- 45:41Speaker 1: Would you ever allow somebody on that team who wasn't
- 45:44Speaker 1: a member of the who wasn't LDS.
- 45:46Speaker 3: Yeah, sure we would. We don't have anyone who is
- 45:50Speaker 3: not a member of the church on that team right now.
- 45:53Speaker 3: And I'll give I give them so much credit. Check
- 45:56Speaker 3: the otter's name is Dave Noise, and Dave, I don't ask,
- 45:59Speaker 3: but really certainly goes to church every Sunday, right, and
- 46:04Speaker 3: he shows up and he will hold the church to
- 46:08Speaker 3: account if needed on Monday, right, and then he goes
- 46:12Speaker 3: back to church and he shows up with all of
- 46:15Speaker 3: those folks who know exactly what he did, you know,
- 46:19Speaker 3: And I just think that takes so much courage and
- 46:21Speaker 3: commitment right to both his faith and his work. And
- 46:26Speaker 3: I do think one of the reasons that we are
- 46:27Speaker 3: successful is because this team is incredibly professional, incredibly committed,
- 46:34Speaker 3: and deeply knowledgeable. We have one of the pre eminent
- 46:37Speaker 3: faith reporters in the country in Peggy Fletcher Stacks. She's
- 46:40Speaker 3: written multiple books on you know, the LDS faith. She
- 46:43Speaker 3: heads the Religion Writer's Conference, of which I'm not going
- 46:47Speaker 3: to get the name correct, right, And you know, I
- 46:51Speaker 3: think faith is a really critical lens as we think
- 46:53Speaker 3: about how and why people make decisions. I think, you know,
- 46:57Speaker 3: we do the independent.
- 46:58Speaker 1: Work well and in your community there's probably a majority
- 47:01Speaker 1: that are members of the church.
- 47:02Speaker 2: So in the community you.
- 47:04Speaker 3: Cover, the last time we checked, the legislature was like
- 47:07Speaker 3: eighty percent LDS, right, And so the intersectionality between faith,
- 47:12Speaker 3: business and politics here is huge and that's why we
- 47:15Speaker 3: talk about it with an accountability lens. You know, there's
- 47:18Speaker 3: also a cultural lens Mom Talk, you know, Taylor, Frankie Paul,
- 47:23Speaker 3: The Real Housewives of Salt Lake, all of those shows
- 47:26Speaker 3: are socializing folks to the LDS faith.
- 47:30Speaker 1: Yeah, I imagine that must just cause all sorts of
- 47:32Speaker 1: tensions within LDS communities. How much Hollywood is inserting itself
- 47:37Speaker 1: right into the church. I can only imagine those debates.
- 47:43Speaker 1: There was an article I want to say I saw
- 47:45Speaker 1: about three or four days ago about how the question
- 47:49Speaker 1: was and this gets it sort of how you tell.
- 47:54Speaker 2: Let me put it this way. I get a question.
- 47:56Speaker 1: I get this question a lot in the political circles
- 47:58Speaker 1: about why are the Utah politicians so reasonable? And I said, well,
- 48:04Speaker 1: I said, because they're super polite, right, And then it
- 48:07Speaker 1: was sort of my knee jerk answer. But I was
- 48:10Speaker 1: reading a piece the other day that talked about how
- 48:13Speaker 1: the political divide is just as sharp and bright in
- 48:17Speaker 1: Utah as it is everywhere else, but the only difference
- 48:20Speaker 1: is that the conversations are more polite, but it's still
- 48:23Speaker 1: deeply divisive. It's just not done with harsher the harsh
- 48:29Speaker 1: rhetoric that frankly, sadly most of us are now used
- 48:32Speaker 1: to in some places on social media.
- 48:37Speaker 2: Is that true?
- 48:38Speaker 3: Is that your experience that strikes me as absolute? I've
- 48:42Speaker 3: had both experiences. So let's just take immigration for example.
- 48:46Speaker 3: We're about to open a warehouse here on the west
- 48:49Speaker 3: side of town. Folks are very upset. A nice warehouse
- 48:53Speaker 3: on the west side of the gown, and I think
- 48:58Speaker 3: the response has been significant because in part lds serve
- 49:05Speaker 3: to your mission, they are more worldly than one might
- 49:11Speaker 3: expect or anticipate.
- 49:13Speaker 1: Right, great empathy because of the myth.
- 49:17Speaker 2: I think this is the reason. It's the mission all
- 49:20Speaker 2: learn a new community.
- 49:21Speaker 3: Exactly, and so we are more welcoming I would hope,
- 49:24Speaker 3: and I do think than potentially you know, other places.
- 49:28Speaker 3: And so in that instance, I don't see that you know,
- 49:32Speaker 3: divisiveness playing out because of the experiences I'm assuming of
- 49:36Speaker 3: so many lds who did serve on missions. And yes,
- 49:41Speaker 3: there's also a culture around being polite in this space
- 49:47Speaker 3: as we're having conversation.
- 49:49Speaker 1: And Minnesota and ice, right, we have Canada and ice,
- 49:52Speaker 1: Minnesota and ice.
- 49:53Speaker 2: There's Utah ice, right, Yeah, there is.
- 49:55Speaker 3: And yet there are all kinds of decisions that are
- 50:01Speaker 3: made beyond those conversations that, yes, I think folks would
- 50:04Speaker 3: characterize as more divisive or more you know, extreme.
- 50:09Speaker 2: Yeah, it is, but it is interesting that it is.
- 50:12Speaker 1: Utah politicians have been trying to play mediator generally international politics,
- 50:17Speaker 1: whether it's the governor, whether it's former Senator Romney, current
- 50:21Speaker 1: Senator Curtis. Now there's Senator Lee who's on the other
- 50:25Speaker 1: side of this, who's very much an advocate and a
- 50:27Speaker 1: spokesperson for for the Mega movement as well. So I
- 50:31Speaker 1: mean it's not as if it's not a diverse set
- 50:34Speaker 1: of opinions in Utah, but it is not monolithic. And
- 50:37Speaker 1: I think that that that is what surprises people about
- 50:40Speaker 1: a so called red state.
- 50:43Speaker 2: Yeah.
- 50:43Speaker 3: Yeah, it'd be very interesting to see what happens as
- 50:48Speaker 3: we look at redistricting for the first time here in Utah.
- 50:51Speaker 3: Will have in.
- 50:53Speaker 1: All of you guys are having the opposite fight of
- 50:54Speaker 1: everybody else, Right, you're trying not to redistrict or they
- 50:58Speaker 1: want it. I'm I'm half kidding, but it is sort of.
- 51:02Speaker 1: I guess there was an attempt to put something on
- 51:04Speaker 1: the ballot to Jerry Mander and it got prevented.
- 51:07Speaker 2: Do I have it right?
- 51:08Speaker 3: That's right. Yeah, Trump and you know friends put about
- 51:13Speaker 3: four and a half million dollars into Utah in the
- 51:15Speaker 3: signature gathering effort, and they picked up a bunch of
- 51:19Speaker 3: SIGs by you know, some people will say lying about
- 51:22Speaker 3: what they were being asked to sign for, and so
- 51:25Speaker 3: there was a big move to remove your signatures from
- 51:27Speaker 3: the ballot. And just last week enough signatures will removed
- 51:30Speaker 3: such that Prop four will be removed from the ballot,
- 51:33Speaker 3: and so we will keep our districts as they are
- 51:38Speaker 3: currently constituted for November, which are different than what they
- 51:42Speaker 3: were last.
- 51:42Speaker 1: Time we've It's very confusing because you guys also passed
- 51:45Speaker 1: a referendum that was supposed to be fair districts, yes,
- 51:49Speaker 1: previously correct, and then this was a referendum that was
- 51:51Speaker 1: going to undo this right it is. It is no
- 51:54Speaker 1: wonder why some people say, my eyes are glazing over.
- 51:56Speaker 3: Long story short, we should have one.
- 51:59Speaker 1: Blue read we might, but you know, there's always a
- 52:02Speaker 1: part of me it's like, why do we plan these
- 52:04Speaker 1: things like this is what bothers me about gerrymandering and
- 52:07Speaker 1: registricting in general, which is ultimately what's in the best
- 52:10Speaker 1: interests of the community. What would be a good community
- 52:13Speaker 1: based district. These communities all have a lot of this
- 52:17Speaker 1: in common, so there should be one person representing that
- 52:19Speaker 1: in Washington, right, we don't think of it that way.
- 52:22Speaker 1: It is always done and look we all do it.
- 52:24Speaker 1: I do it too, which is, oh, this will be
- 52:25Speaker 1: a red district, this will be a blue district. And
- 52:29Speaker 1: we wonder why people are so cynical about voting itself right.
- 52:33Speaker 2: It's been it's a challenge.
- 52:34Speaker 1: But as I always say, we're only as good as
- 52:37Speaker 1: the sources we have, and sometimes it's our sources, meaning
- 52:39Speaker 1: the people we cover that are doing these weird things.
- 52:42Speaker 1: Don't blame us. We're just the messenger. We're just carrying
- 52:46Speaker 1: a pencil. What's the There's a big and this is
- 52:56Speaker 1: to me, I think it's an opportunity. But when you
- 52:59Speaker 1: think about growth, and this is how I want to
- 53:01Speaker 1: sort of land the plane here, when you think about
- 53:04Speaker 1: the next ten years of the trip, and in this
- 53:09Speaker 1: next ten years, we're going to have this the greatest
- 53:11Speaker 1: consolidation of local TV stations around the country that we've
- 53:15Speaker 1: ever seen. In the middle of this massive merger Tegna
- 53:18Speaker 1: and next are which is going to consolidate more a
- 53:22Speaker 1: bunch of new What newspapers went through in the nineties
- 53:24Speaker 1: and the early odds is now what local TV stations
- 53:27Speaker 1: are going to go through. It's going to be massive
- 53:30Speaker 1: amounts of layoffs and huge consolidations and more less coverage locally.
- 53:37Speaker 1: I actually view it for organizations like yourself as an opportunity. Right,
- 53:42Speaker 1: we know that landscape is going to shift but you're there, now,
- 53:46Speaker 1: what are those opportunities?
- 53:48Speaker 2: Where do you hope to be in five years? And
- 53:50Speaker 2: where do you hope to be in ten years?
- 53:52Speaker 3: Thanks? We focused on statewide, so I mentioned Moab. We've
- 53:57Speaker 3: expanded in a couple of other communities. That was the
- 54:00Speaker 3: priority for us. Now the big priority is moving to
- 54:02Speaker 3: free and make sure we get that, making sure we
- 54:03Speaker 3: get that right right, we retain those members.
- 54:06Speaker 1: And you want to be a state wide paper as
- 54:08Speaker 1: much as you are a Salt Lake city paper?
- 54:09Speaker 2: Siicly right, one and the same almost okay, And.
- 54:14Speaker 3: We've got reporters, you know, anchored throughout the state, which
- 54:17Speaker 3: I think is a great benefit.
- 54:18Speaker 1: Are you going to be a Provo paper though, too?
- 54:20Speaker 1: Meaning will you cover Provo? And now you see where
- 54:22Speaker 1: I'm going here, Like, what does that mean your local
- 54:25Speaker 1: paper in Salt Lake and your state wide paper?
- 54:27Speaker 2: Are you going to feel like a local paper in Provo?
- 54:29Speaker 3: Well, I go back to No Kings. We had a
- 54:31Speaker 3: reporter in Provo cover the No Kings protests. We had
- 54:35Speaker 3: a reporter in Moab, and in Saint George and Logan,
- 54:38Speaker 3: and again these communities are hours apart, right and then
- 54:40Speaker 3: here at the hub we pull what is relevant together,
- 54:44Speaker 3: you know, I think you know the level of support
- 54:48Speaker 3: is always a factor for us as we think about
- 54:50Speaker 3: where we're headed right, both in the community and in
- 54:53Speaker 3: the philanthropic space. But we'll continue to expand in Utah
- 54:58Speaker 3: after we get free, sorted and straight. And then I
- 55:01Speaker 3: do think you know, how do we want to say this? Hm? Yes, TV,
- 55:07Speaker 3: you know. Also you know I come from Gannett, I
- 55:12Speaker 3: come from McClatchy, Right, I spent.
- 55:14Speaker 2: You've seen the good and the bad of what this did.
- 55:17Speaker 3: And the good in the bad, and there's plenty bad.
- 55:19Speaker 3: They're they're the extraction is is real and that is
- 55:22Speaker 3: not what we are talking about here. But there are
- 55:24Speaker 3: also opportunities for us to learn from each other. Right,
- 55:28Speaker 3: we have a tremendous social desk. Why aren't we sharing
- 55:30Speaker 3: that knowledge with our friends in Montana or Wyoming or
- 55:34Speaker 3: with John at the Nevada Indie. Right, we have the
- 55:37Speaker 3: ability to negotiate for better health insurance with multiple partners.
- 55:44Speaker 2: Oh, I'm convinced of this.
- 55:46Speaker 1: Almost you rebuild I've been saying what the opportunity is
- 55:49Speaker 1: to rebuild UPI not AP But what UPI originally was
- 55:53Speaker 1: was actually a cooperative of independently news organizations who work together.
- 55:57Speaker 2: In a larger network.
- 55:58Speaker 3: Right, So, if you're asked you what the future is,
- 56:00Speaker 3: I mean, that's my future. I think that's where we're headed.
- 56:04Speaker 2: Well, it's the future. I hope we're headed. So and
- 56:07Speaker 2: you're actually doing the doing, doing the hard work on
- 56:09Speaker 2: the ground.
- 56:10Speaker 1: Lord, this is great. I think it's a hopefully it's
- 56:13Speaker 1: a story that may inspire current getting that own news
- 56:17Speaker 1: organizations or McClatchy owned news organizations who think, you know, hey,
- 56:22Speaker 1: and they have a local philanthropist who would like to
- 56:26Speaker 1: bring the local paper back. I mean, you know, it's
- 56:29Speaker 1: interesting with the Huntsmans with what they did for the paper,
- 56:32Speaker 1: it's very similar to what we saw with the Baltimore Banner.
- 56:35Speaker 1: They got a they got an initial big investment from
- 56:38Speaker 1: somebody who said, I'm going to give you this runway.
- 56:40Speaker 1: You've got five years to do X, y or z uh,
- 56:43Speaker 1: and then you become on your own. I do think
- 56:46Speaker 1: this is the community. You know, part of the community
- 56:48Speaker 1: involvement is the wealthier members of the community involved as
- 56:51Speaker 1: well in something like this. But this feels like a
- 56:55Speaker 1: repeatable model that you guys pulled off.
- 56:57Speaker 2: Do you think it is Yes, let's find some more
- 57:03Speaker 2: communities to do it.
- 57:04Speaker 1: Local news Day. What do you hope to do for
- 57:06Speaker 1: with it? What are you guys planning to do on it?
- 57:11Speaker 3: Well, we're pretty focused on getting to free.
- 57:14Speaker 2: Well it's good timing, right, We're going to do free and.
- 57:16Speaker 3: Local free on Local news Day. How's that?
- 57:19Speaker 2: There you go?
- 57:19Speaker 1: Which is going to be music to the years of
- 57:21Speaker 1: many people who are looking at their credit card boon
- 57:24Speaker 1: and go. How many substacks do I subscribe to? Sorry,
- 57:26Speaker 1: I'm just speaking for myself anyway, Lauren, this is terrific.
- 57:29Speaker 1: Good luck and thanks for being here.
- 57:31Speaker 3: Appreciate it.