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How Regional Grocers Can Win With Fresh Over The Next Decade | 5IM · Omni Talk Retail

• 0:00
  Foreigning
• 0:09
  us
• 0:09
  for
• 0:09
  today's
• 0:09
  5
• 0:10
  insightful
• 0:10
  minutes
• 0:11
  segment
• 0:11
  is
• 0:11
  Jeremy
• 0:12
  Levine.
• 0:12
  Jeremy
• 0:13
  is
• 0:13
  a
• 0:13
  senior
• 0:13
  director
• 0:13
  at
• 0:14
  the
• 0:14
  Alvarez
• 0:14
  and
• 0:14
  Marcel
• 0:15
  consumer
• 0:15
  and
• 0:15
  retail
• 0:16
  group,
• 0:16
  and
• 0:16
  he
• 0:17
  is
• 0:17
  here
• 0:17
  to
• 0:17
  walk
• 0:17
  us
• 0:17
  through
• 0:18
  the
• 0:18
  key
• 0:18
  insights
• 0:19
  from
• 0:19
  his
• 0:19
  recent
• 0:20
  white
• 0:20
  paper
• 0:21
  called
• 0:21
  Mastering
• 0:22
  Fresh
• 0:22
  Operations
• 0:23
  Tactics
• 0:24
  for
• 0:24
  Grocers
• 0:24
  to
• 0:25
  Win
• 0:25
  in
• 0:26
  the
• 0:26
  Next
• 0:26
  Decade.
• 0:27
  Jeremy,
• 0:27
  let's
• 0:28
  start
• 0:28
  with
• 0:28
  this.
• 0:28
  Why
• 0:28
  are
• 0:29
  fresh
• 0:29
  departments
• 0:30
  getting
• 0:30
  so
• 0:31
  much
• 0:31
  attention
• 0:31
  right
• 0:31
  now?
• 0:32
  And
• 0:32
  what
• 0:32
  does
• 0:32
  that
• 0:32
  mean
• 0:33
  specifically
• 0:33
  for
• 0:34
  traditional
• 0:34
  regional
• 0:35
  grocers?
• 0:36
  Okay,
• 0:36
  first,
• 0:36
  thanks
• 0:37
  for
• 0:37
  having
• 0:37
  me
• 0:38
  on
• 0:38
  the
• 0:38
  pod.
• 0:40
  Yeah,
• 0:40
  we
• 0:40
  are
• 0:41
  really
• 0:41
  excited
• 0:41
  to
• 0:42
  write
• 0:42
  this
• 0:42
  article.
• 0:43
  I
• 0:43
  think
• 0:43
  this
• 0:43
  is
• 0:43
  a
• 0:44
  great
• 0:44
  time
• 0:44
  for
• 0:44
  your
• 0:45
  traditional
• 0:45
  grocers.
• 0:47
  So
• 0:47
  what
• 0:47
  we've
• 0:48
  seen
• 0:48
  is
• 0:48
  an
• 0:49
  acceleration
• 0:50
  of
• 0:50
  a
• 0:50
  handful
• 0:51
  of
• 0:51
  consumer
• 0:51
  trends
• 0:52
  that
• 0:52
  really
• 0:52
  pushing
• 0:53
  shoppers
• 0:53
  towards
• 0:54
  those
• 0:54
  fresh
• 0:54
  departments.
• 0:55
  And
• 0:55
  they
• 0:56
  all
• 0:56
  anchor
• 0:56
  around
• 0:57
  healthier
• 0:58
  lifestyles.
• 0:59
  Right.
• 0:59
  You
• 0:59
  see
• 0:59
  it
• 0:59
  in
• 1:00
  aversion
• 1:00
  to
• 1:00
  processed
• 1:01
  foods.
• 1:02
  You
• 1:02
  see
• 1:02
  it
• 1:02
  in
• 1:02
  less
• 1:03
  alcohol.
• 1:04
  You
• 1:04
  see
• 1:04
  it
• 1:04
  in
• 1:05
  more
• 1:05
  protein.
• 1:06
  On
• 1:07
  that
• 1:07
  point,
• 1:07
  we've
• 1:07
  done
• 1:07
  some
• 1:08
  research,
• 1:09
  and
• 1:10
  in
• 1:10
  the
• 1:10
  US
• 1:11
  Americans
• 1:11
  consume
• 1:12
  about
• 1:12
  12
• 1:13
  billion
• 1:13
  fewer
• 1:14
  grams
• 1:14
  of
• 1:14
  protein
• 1:15
  than
• 1:15
  they
• 1:16
  should
• 1:16
  every
• 1:17
  single
• 1:17
  day.
• 1:18
  A
• 1:18
  couple
• 1:18
  of
• 1:19
  protein
• 1:19
  bars
• 1:20
  per
• 1:20
  person.
• 1:21
  So,
• 1:21
  yeah,
• 1:22
  I
• 1:22
  see
• 1:22
  your
• 1:23
  jaw
• 1:23
  drop
• 1:23
  on
• 1:24
  that
• 1:24
  one.
• 1:24
  That's,
• 1:24
  that's,
• 1:25
  that
• 1:25
  was
• 1:25
  my
• 1:25
  reaction
• 1:26
  when,
• 1:26
  when
• 1:26
  we
• 1:26
  finished
• 1:26
  the,
• 1:27
  the
• 1:27
  analysis
• 1:27
  as,
• 1:28
  as
• 1:28
  well.
• 1:29
  And
• 1:30
  yeah,
• 1:30
  so
• 1:31
  I
• 1:31
  just.
• 1:31
  There's
• 1:32
  a
• 1:32
  lot
• 1:32
  of
• 1:32
  legs
• 1:32
  for
• 1:32
  the,
• 1:32
  for
• 1:33
  the,
• 1:33
  the
• 1:33
  meat
• 1:33
  department
• 1:34
  and
• 1:34
  the
• 1:34
  seafood
• 1:34
  areas
• 1:35
  in,
• 1:35
  in
• 1:35
  particular.
• 1:36
  Yeah.
• 1:37
  And
• 1:37
  I
• 1:37
  think
• 1:37
  what's
• 1:37
  exciting
• 1:37
  is
• 1:38
  because
• 1:38
  fresh
• 1:38
  is
• 1:38
  more
• 1:38
  important
• 1:39
  than
• 1:39
  ever.
• 1:39
  These
• 1:40
  are
• 1:40
  things
• 1:40
  or
• 1:41
  what's
• 1:41
  important
• 1:41
  there
• 1:42
  is
• 1:42
  what
• 1:42
  the,
• 1:43
  the
• 1:43
  traditional
• 1:44
  grocer
• 1:44
  does
• 1:44
  really,
• 1:44
  really
• 1:45
  well.
• 1:45
  Right.
• 1:46
  You
• 1:46
  think
• 1:46
  about
• 1:46
  quality,
• 1:47
  you
• 1:47
  think
• 1:47
  about
• 1:48
  service,
• 1:48
  that,
• 1:48
  that
• 1:49
  butcher
• 1:49
  that
• 1:50
  knows
• 1:50
  your
• 1:50
  name,
• 1:51
  that
• 1:51
  person
• 1:52
  at
• 1:52
  the
• 1:52
  deli
• 1:52
  counter
• 1:52
  who
• 1:53
  knows
• 1:53
  your
• 1:53
  order,
• 1:55
  and
• 1:55
  also
• 1:55
  localized
• 1:56
  assortments,
• 1:57
  you
• 1:57
  know,
• 1:57
  be
• 1:57
  it
• 1:58
  local
• 1:58
  producers
• 1:59
  or
• 1:59
  really
• 1:59
  tailored
• 1:59
  assortments
• 2:00
  for,
• 2:00
  for
• 2:00
  a
• 2:01
  particular
• 2:01
  region.
• 2:02
  So
• 2:02
  I
• 2:02
  think
• 2:02
  in
• 2:02
  a
• 2:03
  place
• 2:03
  where
• 2:03
  traditional
• 2:04
  grocers
• 2:05
  have
• 2:05
  been
• 2:05
  squeezed
• 2:05
  from
• 2:06
  big
• 2:06
  box,
• 2:07
  from
• 2:07
  discounters
• 2:09
  on
• 2:09
  one
• 2:09
  end
• 2:09
  and
• 2:09
  then
• 2:10
  from
• 2:10
  specialty
• 2:11
  on
• 2:11
  the
• 2:11
  other,
• 2:12
  this
• 2:12
  is
• 2:12
  a
• 2:12
  really
• 2:13
  exciting
• 2:13
  time
• 2:13
  where
• 2:13
  they
• 2:13
  can,
• 2:14
  they
• 2:14
  can
• 2:14
  really
• 2:14
  lean
• 2:14
  in.
• 2:14
  The
• 2:15
  fresh
• 2:15
  area
• 2:15
  is
• 2:15
  definitely
• 2:16
  a
• 2:16
  defensive
• 2:16
  moat
• 2:17
  for
• 2:17
  many
• 2:17
  regional
• 2:18
  grocers
• 2:18
  if
• 2:18
  they
• 2:18
  do
• 2:18
  this
• 2:19
  the
• 2:19
  right
• 2:19
  way.
• 2:19
  Of
• 2:20
  course,
• 2:20
  there's
• 2:20
  dynamics
• 2:21
  involved
• 2:21
  in
• 2:22
  that
• 2:22
  too.
• 2:22
  I
• 2:22
  mean,
• 2:22
  I
• 2:22
  can
• 2:22
  remember,
• 2:23
  you
• 2:23
  know,
• 2:23
  going
• 2:24
  back
• 2:24
  almost
• 2:24
  15,
• 2:24
  20
• 2:25
  years
• 2:25
  at
• 2:25
  Target,
• 2:26
  always
• 2:26
  talking
• 2:27
  about
• 2:27
  fresh.
• 2:28
  So.
• 2:28
  But
• 2:29
  even
• 2:30
  though
• 2:30
  it
• 2:30
  matters,
• 2:31
  it's
• 2:31
  really
• 2:31
  easy
• 2:32
  to,
• 2:32
  to
• 2:32
  screw
• 2:33
  it
• 2:33
  up
• 2:33
  or
• 2:33
  get
• 2:33
  it
• 2:33
  wrong.
• 2:34
  So
• 2:34
  what
• 2:34
  makes
• 2:35
  the
• 2:35
  fresh
• 2:35
  department
• 2:36
  so
• 2:36
  hard
• 2:36
  to
• 2:36
  execute,
• 2:37
  Jeremy?
• 2:38
  They're
• 2:38
  just
• 2:39
  fundamentally
• 2:40
  more
• 2:40
  complicated
• 2:41
  than,
• 2:41
  than
• 2:42
  the
• 2:42
  rest
• 2:42
  of
• 2:42
  the
• 2:42
  store.
• 2:44
  The
• 2:44
  margin
• 2:44
  of
• 2:44
  error
• 2:45
  is
• 2:45
  hours,
• 2:46
  not
• 2:46
  days,
• 2:47
  between
• 2:49
  a
• 2:49
  fuzzy
• 2:49
  strawberry
• 2:50
  versus
• 2:50
  a
• 2:50
  fresh
• 2:51
  one,
• 2:51
  a
• 2:52
  brown
• 2:52
  steak
• 2:52
  versus
• 2:53
  a
• 2:53
  appealing
• 2:54
  steak.
• 2:56
  So
• 2:56
  you
• 2:57
  just
• 2:57
  really
• 2:57
  need
• 2:58
  to
• 2:58
  get
• 2:58
  every
• 2:58
  detail
• 2:59
  right
• 3:00
  and
• 3:00
  people
• 3:00
  are
• 3:00
  more
• 3:00
  discerning
• 3:02
  in
• 3:02
  those
• 3:02
  areas.
• 3:02
  Everyone
• 3:03
  picks
• 3:03
  up
• 3:03
  and
• 3:04
  examines
• 3:04
  the
• 3:04
  apple
• 3:05
  to
• 3:05
  the
• 3:05
  nth
• 3:05
  degree.
• 3:06
  So
• 3:07
  it's
• 3:07
  just
• 3:07
  really,
• 3:08
  really
• 3:08
  critical.
• 3:09
  And
• 3:10
  I
• 3:10
  think
• 3:10
  where
• 3:10
  we
• 3:11
  see
• 3:11
  that
• 3:11
  go
• 3:11
  wrong
• 3:11
  is
• 3:12
  people
• 3:12
  often
• 3:12
  treat
• 3:12
  them
• 3:13
  all
• 3:13
  the
• 3:13
  same
• 3:13
  when
• 3:13
  they're
• 3:14
  really
• 3:14
  all
• 3:15
  kind
• 3:15
  of
• 3:16
  unique,
• 3:16
  unique
• 3:17
  problems
• 3:18
  to
• 3:18
  solve.
• 3:18
  You
• 3:19
  can't
• 3:19
  treat
• 3:19
  fruit
• 3:19
  like
• 3:19
  you
• 3:20
  can
• 3:20
  steak.
• 3:20
  That's
• 3:21
  what
• 3:21
  you're
• 3:21
  saying.
• 3:22
  Exactly.
• 3:23
  It
• 3:23
  matters.
• 3:24
  You
• 3:24
  need
• 3:25
  to
• 3:25
  get
• 3:25
  the
• 3:25
  donuts
• 3:25
  out
• 3:25
  early
• 3:26
  in
• 3:26
  the
• 3:26
  morning
• 3:26
  in
• 3:26
  the
• 3:26
  bakery.
• 3:27
  You
• 3:27
  need
• 3:27
  to
• 3:27
  be
• 3:27
  ready
• 3:27
  for
• 3:28
  the
• 3:28
  lunch
• 3:28
  rush.
• 3:29
  You
• 3:29
  need
• 3:30
  to
• 3:30
  kind
• 3:30
  of
• 3:30
  constantly
• 3:30
  do
• 3:31
  the
• 3:31
  culling
• 3:31
  in
• 3:31
  the
• 3:31
  produce
• 3:32
  section.
• 3:32
  They
• 3:33
  just
• 3:33
  have
• 3:33
  very
• 3:33
  different
• 3:34
  operating
• 3:34
  rhythms
• 3:34
  and
• 3:35
  customer
• 3:35
  expectations.
• 3:37
  Yeah,
• 3:37
  from
• 3:37
  my
• 3:37
  days
• 3:37
  running
• 3:38
  super
• 3:38
  targets
• 3:38
  too.
• 3:38
  That
• 3:38
  takes
• 3:39
  a
• 3:39
  different
• 3:39
  level
• 3:39
  of
• 3:39
  expertise
• 3:40
  at
• 3:40
  the
• 3:40
  store
• 3:40
  level
• 3:41
  too,
• 3:41
  to
• 3:41
  make
• 3:41
  it
• 3:42
  sure
• 3:42
  everything's
• 3:42
  working
• 3:43
  correctly.
• 3:43
  Well,
• 3:44
  all
• 3:44
  right,
• 3:44
  so
• 3:44
  how
• 3:44
  so
• 3:45
  if.
• 3:45
  I'm
• 3:45
  a
• 3:45
  grocery
• 3:45
  executive
• 3:46
  listening
• 3:46
  to
• 3:46
  this,
• 3:46
  how
• 3:46
  should
• 3:47
  I
• 3:47
  be
• 3:47
  thinking
• 3:47
  about
• 3:47
  getting
• 3:48
  this
• 3:48
  right?
• 3:48
  What
• 3:48
  does
• 3:49
  good
• 3:49
  actually
• 3:49
  look
• 3:50
  like
• 3:50
  to
• 3:50
  you?
• 3:50
  Yeah,
• 3:51
  so
• 3:51
  what
• 3:51
  we
• 3:51
  talked
• 3:51
  about
• 3:51
  in
• 3:52
  the
• 3:52
  article
• 3:52
  is
• 3:52
  really
• 3:52
  four
• 3:53
  things
• 3:53
  that
• 3:54
  are
• 3:54
  critical.
• 3:55
  The
• 3:55
  first
• 3:55
  is
• 3:56
  just
• 3:56
  having
• 3:57
  a
• 3:58
  team
• 3:58
  top
• 3:59
  to
• 3:59
  bottom
• 3:59
  to
• 3:59
  the
• 3:59
  organization
• 4:00
  that
• 4:00
  is
• 4:01
  good
• 4:01
  at
• 4:01
  fresh.
• 4:02
  Right.
• 4:02
  So
• 4:02
  you
• 4:02
  think
• 4:03
  about
• 4:03
  is
• 4:03
  a
• 4:04
  store
• 4:04
  manager
• 4:04
  incentivized
• 4:05
  on
• 4:06
  the
• 4:06
  fresh
• 4:06
  department.
• 4:07
  What
• 4:08
  does
• 4:08
  the
• 4:08
  fresh
• 4:08
  training
• 4:08
  look
• 4:09
  like
• 4:09
  for
• 4:09
  store
• 4:09
  associates?
• 4:10
  Just,
• 4:11
  you
• 4:11
  need
• 4:11
  need
• 4:12
  that
• 4:12
  workforce.
• 4:12
  You
• 4:12
  can
• 4:13
  execute
• 4:13
  all
• 4:13
  of
• 4:13
  those
• 4:14
  things.
• 4:15
  The
• 4:15
  second
• 4:16
  is
• 4:17
  process
• 4:18
  excellence.
• 4:19
  You
• 4:19
  know,
• 4:19
  the
• 4:19
  more
• 4:20
  complex
• 4:20
  the
• 4:21
  area
• 4:21
  is,
• 4:21
  the
• 4:21
  more
• 4:22
  standardization
• 4:23
  is
• 4:23
  required
• 4:23
  to
• 4:24
  execute
• 4:24
  it.
• 4:25
  Two
• 4:25
  things
• 4:26
  I'll
• 4:26
  call
• 4:26
  out
• 4:26
  just
• 4:26
  from
• 4:27
  my
• 4:27
  experience.
• 4:27
  One,
• 4:28
  culling
• 4:29
  store
• 4:30
  associates.
• 4:31
  Often
• 4:31
  it's
• 4:32
  just
• 4:32
  very
• 4:32
  counterintuitive
• 4:33
  that
• 4:33
  you
• 4:33
  pull
• 4:33
  product
• 4:34
  off
• 4:34
  of
• 4:34
  the
• 4:34
  floor
• 4:35
  to
• 4:35
  get
• 4:35
  more
• 4:35
  sales.
• 4:36
  That
• 4:36
  one
• 4:36
  takes
• 4:36
  a
• 4:36
  lot
• 4:36
  of
• 4:36
  extra
• 4:37
  discipline.
• 4:38
  The
• 4:39
  other
• 4:39
  is
• 4:39
  back
• 4:40
  rooms.
• 4:41
  If
• 4:41
  the
• 4:42
  back
• 4:42
  room's
• 4:42
  a
• 4:42
  mess,
• 4:43
  it
• 4:43
  will
• 4:43
  show
• 4:43
  up
• 4:43
  on
• 4:43
  the
• 4:44
  sales
• 4:44
  floor
• 4:44
  in
• 4:44
  the
• 4:44
  quality,
• 4:45
  etc.
• 4:45
  So
• 4:46
  two
• 4:46
  areas
• 4:47
  that
• 4:47
  have
• 4:47
  been
• 4:47
  top
• 4:47
  of
• 4:47
  mind
• 4:48
  for
• 4:48
  me
• 4:48
  and
• 4:48
  my
• 4:48
  clients.
• 4:50
  Third
• 4:51
  bucket
• 4:51
  is
• 4:52
  scheduling.
• 4:53
  And
• 4:54
  I
• 4:54
  just
• 4:54
  really
• 4:54
  emphasize
• 4:55
  that
• 4:55
  a
• 4:56
  well
• 4:56
  placed
• 4:56
  hour
• 4:57
  of
• 4:57
  production,
• 4:57
  say
• 4:58
  in
• 4:58
  the
• 4:58
  deli
• 4:58
  department,
• 4:59
  can
• 5:00
  set
• 5:00
  up
• 5:00
  the
• 5:00
  department
• 5:01
  for
• 5:02
  success
• 5:02
  or
• 5:02
  failure
• 5:03
  for
• 5:03
  the
• 5:04
  entirety
• 5:04
  of
• 5:04
  the
• 5:05
  day.
• 5:05
  It
• 5:06
  really
• 5:06
  matters
• 5:06
  on
• 5:06
  an
• 5:06
  hour
• 5:06
  by
• 5:07
  hour
• 5:07
  basis
• 5:08
  where
• 5:08
  you
• 5:08
  have
• 5:08
  folks
• 5:09
  if
• 5:09
  a
• 5:09
  production,
• 5:10
  as
• 5:10
  I
• 5:10
  mentioned,
• 5:11
  or
• 5:11
  for
• 5:11
  customer
• 5:12
  service,
• 5:13
  the
• 5:14
  last
• 5:14
  one
• 5:14
  I'll
• 5:14
  call
• 5:15
  out
• 5:15
  is
• 5:16
  just
• 5:16
  a
• 5:16
  bridge
• 5:17
  between
• 5:18
  stores
• 5:19
  and
• 5:19
  headquarters.
• 5:20
  I
• 5:20
  think
• 5:20
  too
• 5:20
  often
• 5:21
  there's
• 5:21
  a
• 5:21
  bit
• 5:21
  of
• 5:21
  a
• 5:21
  communication
• 5:22
  gap
• 5:23
  between
• 5:23
  the
• 5:23
  two.
• 5:25
  And
• 5:25
  one,
• 5:26
  the
• 5:27
  stores
• 5:27
  will
• 5:27
  be
• 5:27
  able
• 5:28
  to
• 5:29
  tell
• 5:29
  you
• 5:30
  when
• 5:30
  things
• 5:31
  aren't
• 5:31
  going
• 5:31
  well.
• 5:31
  So
• 5:32
  you
• 5:32
  want
• 5:32
  to
• 5:32
  have
• 5:32
  kind
• 5:32
  of
• 5:32
  your
• 5:33
  finger
• 5:33
  on
• 5:33
  the
• 5:33
  pulse
• 5:34
  there
• 5:35
  and
• 5:36
  also
• 5:36
  make
• 5:36
  sure
• 5:37
  that
• 5:37
  collaboration
• 5:38
  is
• 5:38
  in
• 5:38
  place
• 5:38
  between
• 5:39
  the
• 5:39
  store
• 5:39
  teams
• 5:39
  and,
• 5:39
  say,
• 5:40
  the
• 5:40
  merchandising
• 5:40
  teams.
• 5:41
  All
• 5:42
  right,
• 5:42
  Jeremy,
• 5:42
  so
• 5:42
  let
• 5:43
  me
• 5:43
  put
• 5:43
  you
• 5:43
  on
• 5:43
  the
• 5:43
  spot
• 5:43
  here
• 5:44
  before
• 5:44
  I
• 5:44
  let
• 5:44
  you
• 5:44
  go.
• 5:44
  So
• 5:45
  if
• 5:45
  I'm
• 5:45
  a
• 5:45
  grocery
• 5:46
  CEO,
• 5:46
  let's
• 5:47
  take
• 5:47
  it
• 5:47
  to
• 5:47
  the
• 5:47
  highest
• 5:48
  level
• 5:48
  now.
• 5:48
  And
• 5:48
  I'm
• 5:49
  listening
• 5:49
  to
• 5:49
  you.
• 5:50
  What's
• 5:50
  the
• 5:51
  first
• 5:51
  thing
• 5:51
  I
• 5:51
  should
• 5:51
  do.
• 5:51
  Monday
• 5:52
  morning
• 5:52
  around
• 5:53
  this
• 5:53
  area?
• 5:54
  Yeah,
• 5:54
  I'm
• 5:55
  going
• 5:55
  to
• 5:55
  double
• 5:55
  down
• 5:55
  on
• 5:56
  the
• 5:56
  scheduling
• 5:57
  piece.
• 5:57
  Scheduling?
• 5:58
  Yeah.
• 5:59
  I
• 5:59
  have
• 5:59
  yet
• 6:00
  to
• 6:00
  see
• 6:01
  a
• 6:01
  retailer
• 6:02
  who
• 6:02
  consistently
• 6:04
  gets
• 6:04
  this
• 6:04
  right.
• 6:04
  There's
• 6:05
  always
• 6:05
  pockets
• 6:05
  of
• 6:06
  folks
• 6:06
  who
• 6:06
  are,
• 6:08
  say,
• 6:08
  scheduling
• 6:09
  lesson
• 6:09
  on
• 6:09
  the
• 6:10
  weekends
• 6:11
  when
• 6:11
  people
• 6:12
  are
• 6:12
  there.
• 6:13
  And
• 6:13
  it's
• 6:13
  something
• 6:13
  you
• 6:14
  can
• 6:14
  implement
• 6:15
  and
• 6:15
  affect
• 6:16
  really,
• 6:16
  really
• 6:17
  quickly.
• 6:18
  And
• 6:18
  it
• 6:18
  might
• 6:18
  just
• 6:19
  be
• 6:19
  a
• 6:19
  question
• 6:19
  of
• 6:20
  enforcing
• 6:20
  the
• 6:20
  rules
• 6:22
  that
• 6:22
  are
• 6:22
  already
• 6:22
  there.
• 6:23
  There
• 6:23
  might
• 6:23
  be
• 6:23
  some
• 6:24
  new
• 6:24
  design
• 6:24
  for
• 6:24
  how
• 6:25
  you
• 6:25
  think
• 6:25
  about
• 6:25
  scheduling,
• 6:26
  but
• 6:26
  even
• 6:26
  just
• 6:26
  some
• 6:27
  discipline
• 6:27
  around
• 6:27
  how
• 6:27
  it
• 6:28
  works
• 6:28
  today
• 6:28
  can
• 6:28
  make
• 6:29
  a
• 6:29
  massive,
• 6:29
  massive
• 6:30
  difference
• 6:30
  very,
• 6:30
  very
• 6:31
  quickly.
• 6:31
  That's
• 6:31
  great
• 6:32
  stuff
• 6:32
  and
• 6:32
  great
• 6:32
  advice.
• 6:33
  Thank
• 6:33
  you,
• 6:33
  Jeremy.
• 6:33
  Thank
• 6:34
  you.