Latest / The Human Factor: Exploring the Intersection of Humanity, Technology, and Transformation
S2 Ep 17|030 The Long Game - Leading Institutional Transformation Across Decades
Guest: Tom Serena, CEO, American Gastroenterological Association
Most organizational change happens on a clock measured in quarters. A leader arrives, launches an initiative, claims a win, and moves on before anyone can tell whether the change actually held. Every so often you meet someone who has stayed long enough to see the whole arc.
In this episode of the Human Factor Podcast, Kevin Novak is joined by Tom Serena, chief executive of the American Gastroenterological Association, who has led one institution since the nineteen nineties and steadily expanded what it believes it is even…
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