Reducing customer churn and accelerating customer growth with involve.ai's Gaurav Bhattacharya

Evolving Your Workplace · Oct 14, 2021 · 40m

In this episode, your host Carol Schultz speaks with Gaurav Bhattacharya, Co-founder & CEO of involve.ai. involve.ai is solving the problem of customer churn while accelerating customer growth for their clients. It is 25 times cheaper to keep a customer than it is to acquire a new customer, so this platform is a big money saver to companies that are at scale.

Gaurav founded the company in 2020 as a pivot from his startup InvoleSoft, because they were having a bug problem with churn. They built the product for their own use and realized this was where the company needed to go. In their first…