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Latest / Leader Fuel with Dr Linda Travelute

#96 Why Being a Nice Boss Is Not the Same as Being a Good Leader

There's a small store in San Francisco that's being run entirely by an artificial intelligence. It approves every request that comes its way, it has never once gotten angry with anyone, and it has answered twenty seven separate late arrivals with some version of no worries. When the New York Times asked the employees what their boss is like to work for, they said they like her. They meant it.

The store is also losing money, and four months in, not one person working there is better at their job than they were on day one.

In this episode of the Leader Fuel Podcast, Dr. Linda uses that store as…

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