Leadership, employee experience and the Zoom ceiling - Interview with Dr Elora Voyles of TINYpulse

Punk CX: Customer Experience Insights with Adrian Swinscoe · Jan 31, 2022 · 47m

Today’s interview is with Dr. Elora Voyles, an Industrial-Organizational Psychologist and People Scientist with TINYpulse, a provider of employee engagement and feedback software. Dr Elora joins me to talk about how the Zoom ceiling is the new glass ceiling, challenges with the move to a more hybrid way of working, the impact on the employee experience, who suffers the most and what leaders should be doing and paying attention to.

This interview follows on from my recent interview – An #IA40 recognized app that is focusing on making agents experts on day one – Interview with Brittany Bell of…