Latest / Healthcare is Hard: A Podcast for Insiders

Redesigning Work for the AI Era: Oliver Wyman's Ana Kreacic on Talent, Productivity and Human Judgment
As healthcare confronts workforce shortages, rising costs and growing demand for care, the industry cannot simply hire its way out of its challenges, and using AI to make existing jobs more efficient may not be enough. Organizations will have to fundamentally rethink how work gets done, how employees develop expertise and what responsibilities should remain with humans.
Ana Kreacic has spent her career studying how markets, companies and people adapt to change. A former economist who worked across tech, telecom and healthcare, she is now Partner and Chief Knowledge Officer at Oliver Wyman and…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.