Latest / New York City News Today | 2 Min News | The Daily News Now!
VetConnectNYC Fails Veterans Again | New York City News
New York City’s promised digital lifeline for veterans, VetConnectNYC, is a costly failure—eight years and $2 million later, the system still can’t reliably log users in, crashes regularly, routes requests wrong, and ignores reminders. After three failed vendor attempts and a botched rebuild by Houston nonprofit Combined Arms (which launched eight months late), veterans are stuck using clunky workarounds like Microsoft Forms. A damning comptroller’s report found nearly half of critical bugs remain unresolved, with testing skipped or ignored. Despite admitting the history is “sordid,”…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.