Latest / Hustle Minds / 10: Coca-Cola's Hidden Influence: Unveiling Industry Tactics
Transcript
- 0:00Speaker 1: Welcome to the deep dive. Today. We're going down the
- 0:03Speaker 1: rabbit hole of how Coca Cola has interacted with researchers
- 0:06Speaker 1: and those public health institutions, you know, like the ones
- 0:09Speaker 1: that are supposed to be looking out for us. Yeah.
- 0:11Speaker 2: It's a really, really fascinating area of study. And just
- 0:14Speaker 2: to be clear, we're not here to put Coca Cola
- 0:16Speaker 2: or any company for that matter, on trial, right right.
- 0:19Speaker 2: The point is to kind of understand like the subtle
- 0:22Speaker 2: ways the industries can you know, influence research and even
- 0:26Speaker 2: shape public opinion.
- 0:27Speaker 1: Okay, So think of this deep dive as our little
- 0:30Speaker 1: detective mission, right hm. And the magnifying glass. We're using
- 0:34Speaker 1: a twenty twenty research paper from Public Health Nutrition.
- 0:38Speaker 2: Oh I've heard of this one.
- 0:39Speaker 1: Get this. They actually got their hands on thousands of pages,
- 0:43Speaker 1: thousands of internal Coca Cola emails.
- 0:47Speaker 2: The way how they swing that.
- 0:48Speaker 1: Freedom of information actor questions. Oh that's gold, right, talk
- 0:52Speaker 1: about a treasure truck years.
- 0:54Speaker 2: It's like a crash course in how these corporations, especially
- 0:58Speaker 2: when it comes to health, think about their how they
- 1:00Speaker 2: want the public to see them.
- 1:01Speaker 1: It's all about perception, right, Okay, So this study it
- 1:04Speaker 1: dug up two main strategies that Coca Cola is using.
- 1:07Speaker 1: The first one revolves around funding, but it's more nuanced
- 1:10Speaker 1: than just hey, we're giving money to research. This is
- 1:13Speaker 1: about control, right.
- 1:14Speaker 2: Oh. Absolutely. They knew like the public perception, the optics
- 1:18Speaker 2: of being seen as this big corporate puppeteer, it wouldn't
- 1:22Speaker 2: go over well, right, right, So they took steps to
- 1:24Speaker 2: kind of downplay their role as this major major funder
- 1:29Speaker 2: of you know, all this research on diet and health.
- 1:32Speaker 1: Hmm, interesting, So how did they do that? I mean,
- 1:35Speaker 1: the money's got to come from somewhere.
- 1:36Speaker 2: Right, So one tactic was actually bringing in additional funders, oh,
- 1:40Speaker 2: I see, to try and create this like illusion of
- 1:43Speaker 2: you know, diversified support, like it's a whole bunch of
- 1:46Speaker 2: people all agreeing.
- 1:47Speaker 1: So it's like they wanted to seem like just one voice,
- 1:50Speaker 1: you know, in this big chorus of voices, even though
- 1:52Speaker 1: they were the ones, like you said, writing the.
- 1:53Speaker 2: Biggest checks exactly exactly. And it gets even wilder. They
- 1:57Speaker 2: even like debated, you know, what words to use. They
- 2:00Speaker 2: talked about using specific language very calculated like gift or
- 2:04Speaker 2: unrestricted grant.
- 2:05Speaker 1: Oh, instead of just calling it funding.
- 2:07Speaker 2: Yeah, like to describe their funding. And they're doing this
- 2:11Speaker 2: to minimize any perception that they're, you know, trying to
- 2:15Speaker 2: control the research.
- 2:17Speaker 1: It just shows how much thought goes into every single word.
- 2:19Speaker 2: Right.
- 2:19Speaker 1: Yeah, it wasn't just about the money. It was about
- 2:21Speaker 1: how that money would be perceived. Clearly they were aware
- 2:25Speaker 1: of how the public might interpret their involvement for sure. Okay,
- 2:29Speaker 1: so that strategy number one, control the funding, control the message.
- 2:32Speaker 1: What about the second strategy?
- 2:34Speaker 2: All right, So the second one is all about relationships.
- 2:37Speaker 2: They really focused on building up this network of researchers,
- 2:42Speaker 2: you know, people they had these close ties with.
- 2:44Speaker 1: Oh so it wasn't just about the money. It was
- 2:46Speaker 1: about building these connections, you know, cultivating influence over time.
- 2:50Speaker 2: You got it? And get this. They called this group
- 2:53Speaker 2: of academics their like email family, you know, that's.
- 2:57Speaker 1: What they call them, email family. Wow.
- 2:59Speaker 2: Yeah. And they didn't stop there. They also tried to
- 3:02Speaker 2: connect these researchers with you know, people making.
- 3:05Speaker 1: Policy decisions, policy makers.
- 3:07Speaker 2: Yeah, policy makers exactly. And they even talked about how
- 3:10Speaker 2: to like help advance these researchers careers, provide support for
- 3:15Speaker 2: their institutions.
- 3:17Speaker 1: They were really in it for the long haul, weren't
- 3:18Speaker 1: they it wasn't just about funding one study and helping
- 3:22Speaker 1: for the best. It was about cultivating this whole network
- 3:26Speaker 1: that could potentially promote a certain viewpoint over time.
- 3:29Speaker 2: That's exactly it. They were playing the long game here,
- 3:32Speaker 2: and it's a great example of how like corporate influence
- 3:36Speaker 2: can operate on all these different levels. It's not just
- 3:39Speaker 2: about the funding decisions. It's also about shaping what research
- 3:42Speaker 2: gets done. You know, what questions get asked, right, right,
- 3:45Speaker 2: And it's about building those relationships with like the key
- 3:50Speaker 2: opinion leaders in a field.
- 3:52Speaker 1: The people that everyone else listens to.
- 3:54Speaker 2: Yeah, and all of this is happening behind the scenes,
- 3:56Speaker 2: which makes it so much harder to spot from the outside.
- 3:59Speaker 1: It's subtle, but it can be very very effective.
- 4:01Speaker 2: Yeah.
- 4:02Speaker 1: But they didn't stop there, did they. I mean, they
- 4:03Speaker 1: took this a step further by actually trying to emphasize
- 4:06Speaker 1: certain types of research over others.
- 4:09Speaker 2: That's right. Like, for example, the emails show how interested
- 4:13Speaker 2: Coca Cola was in research that highlighted the importance of
- 4:17Speaker 2: you know, energy balance, Oh way, yeah, calories in calories
- 4:21Speaker 2: out right right.
- 4:22Speaker 1: The idea that if you eat more calories than you burn, well,
- 4:25Speaker 1: guess what you're going to gain weight, right, Okay, so
- 4:27Speaker 1: that makes sense on the surface. But what's the advantage
- 4:30Speaker 1: for Coca Cola in emphasizing this energy balance concept.
- 4:33Speaker 2: Well, think about it. If they shift the focus to
- 4:36Speaker 2: energy balance, then they can kind of sidestep the issue
- 4:40Speaker 2: of sugar drinks themselves, like suddenly, it's not about the soda,
- 4:44Speaker 2: it's about you not exercising enough or making other lifestyle choices.
- 4:48Speaker 1: So the way of deflecting attention away from the potential
- 4:51Speaker 1: negative impacts of their products clever, right, very clever. Exactly.
- 4:55Speaker 1: It's all about framing the issue in a way that
- 4:57Speaker 1: benefits them, right. And speaking of framing this energy balance thing,
- 5:02Speaker 1: it wasn't just like a general philosophy for them. They
- 5:04Speaker 1: actually put it into practice.
- 5:06Speaker 2: Oh really, how so?
- 5:08Speaker 1: Okay, so remember that whole Global Energy Balance Network thing. Yeah,
- 5:12Speaker 1: I think I've heard that GEBN.
- 5:13Speaker 2: Right, Yeah, GEBN. So they presented this group, you know,
- 5:18Speaker 2: to the public as like this independent, you know, scientific organization, right, right,
- 5:23Speaker 2: But those emails they tell very very different story.
- 5:27Speaker 1: Oh.
- 5:27Speaker 2: Really, turns out Coca Cola they were like super involved
- 5:30Speaker 2: in creating GEBN, funding it the whole nine yards. They
- 5:34Speaker 2: saw this as their chance to like really push that
- 5:38Speaker 2: energy balance message, you know, to counter what they called
- 5:42Speaker 2: like biased information about sugary drinks.
- 5:45Speaker 1: Oh so they were trying to shape the narrative, like
- 5:47Speaker 1: we were talking about before. It's like setting up your
- 5:49Speaker 1: own think tank, you know, to promote a certain point
- 5:51Speaker 1: of view. But did it work? I mean did people
- 5:54Speaker 1: buy it?
- 5:54Speaker 2: Well that's the million dollar question, isn't it. And it's
- 5:57Speaker 2: where things get even juicier. Actually, so people started asking
- 6:00Speaker 2: questions right like who's funding GBN? Well, where's all this
- 6:04Speaker 2: money coming from? And you know what, Coca Cola they
- 6:06Speaker 2: got like really hesitant about, you know, coming clean about
- 6:10Speaker 2: their like massive financial support.
- 6:13Speaker 1: Well yeah, I mean wouldn't you If you're trying to
- 6:15Speaker 1: create this image of independence.
- 6:18Speaker 2: The last thing you want is for people to find
- 6:19Speaker 2: out that you're the puppet master behind the scenes.
- 6:21Speaker 1: Exactly. It's all about controlling the message, right, maintaining that
- 6:26Speaker 1: like you know, facade of oh this is totally independent,
- 6:30Speaker 1: objective science.
- 6:31Speaker 2: So what happened? Did they actually manage to exert any
- 6:35Speaker 2: real influence through this network or did it all just
- 6:38Speaker 2: kind of blow up in their faces?
- 6:39Speaker 1: You know, they tried, they really did, And there's some
- 6:43Speaker 1: like evidence that suggests they wanted to use GEBN to
- 6:46Speaker 1: connect with, you know, policymakers and other big wigs in
- 6:51Speaker 1: the health world, like we were talking about before, to
- 6:53Speaker 1: really try and sway those opinions get to get their
- 6:56Speaker 1: message out there exactly. But ultimately GBN they faced a
- 7:00Speaker 1: ton of scrutiny, especially you know when those emails came out,
- 7:03Speaker 1: and in the end they had to disband, like shut
- 7:06Speaker 1: it down completely.
- 7:07Speaker 2: Wow, talk about backfiring. It seems like their attempt to
- 7:10Speaker 2: like control the narrative actually had the opposite effect. But
- 7:13Speaker 2: I can't imagine this was an isolated incident, right, I mean,
- 7:16Speaker 2: we're talking about Coca Cola here. Oh, you are absolutely right.
- 7:19Speaker 2: This was not a one time thing. The emails they
- 7:22Speaker 2: also show how they interacted with like individual researchers, and
- 7:27Speaker 2: it went way beyond just you know, handing them a
- 7:29Speaker 2: check and saying do some research for us.
- 7:31Speaker 1: Oh, like what kind of stuff were we talking about here?
- 7:34Speaker 2: So there's documentation of them like offering to connect these
- 7:39Speaker 2: academics with you know, policymakers for example. They even like
- 7:44Speaker 2: suggested research topics really oh yeah, ones that just happened
- 7:48Speaker 2: to you know, align very nicely with Coca Cola's interest.
- 7:51Speaker 1: Of course, of course, what a coincidence, right, Yeah, So
- 7:54Speaker 1: it wasn't enough to just fund research. They wanted to
- 7:56Speaker 1: be involved, you know, to shape the questions that were
- 7:59Speaker 1: being asked, the connections that were being made. Did they
- 8:02Speaker 1: offer anything else to these researchers, Like what's in it
- 8:05Speaker 1: for the researchers besides maybe getting their research funded?
- 8:07Speaker 2: Well, there were these discussions about potentially funding like entire
- 8:11Speaker 2: academic institutions.
- 8:13Speaker 1: Wow.
- 8:13Speaker 2: Really yeah, which I mean, let's be real, that creates
- 8:17Speaker 2: a huge sense of like obligation.
- 8:20Speaker 1: Right, Yeah, for sure. It's hard to say no to
- 8:23Speaker 1: someone who's paying your bills, even if it's indirectly. It's
- 8:25Speaker 1: amazing what you can find out from these internal emails, right,
- 8:28Speaker 1: It's like we're getting this like behind the scenes, look
- 8:30Speaker 1: at how the sausage gets made, you know. But what
- 8:32Speaker 1: stands out to you is the most like revealing thing
- 8:36Speaker 1: in all.
- 8:36Speaker 2: Of this, you know, for me, it's the lengths to
- 8:39Speaker 2: which they went to like really really managed the message,
- 8:44Speaker 2: you know. Yeah, like remember that email chain where they
- 8:46Speaker 2: were discussing how to respond if someone asked about gbn's funding.
- 8:51Speaker 2: Oh yeah, yeah, I mean talk about a masterclass in pr.
- 8:54Speaker 1: They were ready, weren't they.
- 8:55Speaker 2: Oh yeah, like they wanted to have all these other
- 8:57Speaker 2: funders lined up, you know, to trot out before they
- 9:00Speaker 2: even breathed a word about Coca Cola's involvement. It just
- 9:03Speaker 2: shows how aware they were of how that would look.
- 9:06Speaker 1: Yeah, it makes you wonder what they were so afraid of.
- 9:08Speaker 2: Right, And don't even get me started on that whole
- 9:11Speaker 2: debate over whether to use the word gift or grant
- 9:14Speaker 2: for their contributions.
- 9:15Speaker 1: Oh yeah, yeah, that was a whole thing, wasn't it, Like.
- 9:18Speaker 2: They actually thought that gift sounded like less agenda driven.
- 9:23Speaker 2: It just goes to show how much they understood the
- 9:25Speaker 2: power of language.
- 9:26Speaker 1: Yeah, it's incredible how much those little choices in warding
- 9:29Speaker 1: can really shape how we perceive something. And wasn't there
- 9:33Speaker 1: also that whole thing about the spokesperson Q and A.
- 9:36Speaker 2: Oh yes, yes, it's the document right, Like they literally
- 9:39Speaker 2: had pre written responses to questions that they thought people
- 9:42Speaker 2: might ask about Jay Avian.
- 9:43Speaker 1: Oh so they were ready for anything.
- 9:44Speaker 2: Oh yeah, prepared for every possible scenario.
- 9:47Speaker 1: Smart. Yeah, what were some of the like pre written answers?
- 9:51Speaker 2: So, for example, one of them said that, like, for
- 9:53Speaker 2: legal reasons, they couldn't actually reveal, you know, who was
- 9:57Speaker 2: funding them without getting permission like from the donors.
- 10:00Speaker 1: Oh interesting.
- 10:00Speaker 2: Yeah, they even cited like Colorado state law.
- 10:04Speaker 1: But didn't the paper like call them out on that.
- 10:06Speaker 2: Oh yeah, they did their homework. Turns out the researchers
- 10:10Speaker 2: couldn't find any law in Colorado that would have actually
- 10:13Speaker 2: prevented them from disclosing that Coca Cola was a funder.
- 10:16Speaker 1: So they were using the law, or at least the
- 10:18Speaker 1: appearance of it, as a shield to avoid being transparent.
- 10:22Speaker 2: It definitely makes you wonder and it's a good reminder that, like,
- 10:25Speaker 2: we're not talking about a couple of people sending numbls here.
- 10:28Speaker 2: We're talking about a whole operation, right, Like corporations, they
- 10:31Speaker 2: have entire teams of lawyers and pr people whose entire
- 10:36Speaker 2: job it is to protect the company's image.
- 10:39Speaker 1: Right right, It's their job to make sure that the
- 10:41Speaker 1: company looks good no matter what. And they're good at
- 10:43Speaker 1: their jobs. I mean, you got to give them that.
- 10:45Speaker 1: Were there any other instances where like they were trying
- 10:49Speaker 1: to control the narrative?
- 10:50Speaker 2: Oh yeah, tons, Like there's this one exchange that's really
- 10:54Speaker 2: telling Rona Applebaum. She was a big deal at Coke
- 10:57Speaker 2: at the time. She freaked out about a study that
- 11:00Speaker 2: challenged that whole energy balance idea. Oh really, Oh yeah,
- 11:03Speaker 2: she was like, we need to get ahead of this,
- 11:05Speaker 2: you know, like full on damage control mode.
- 11:08Speaker 1: Wow. It sounds like they were terrified of anything that
- 11:10Speaker 1: might contradict the message they were trying to promote. But
- 11:13Speaker 1: I mean, isn't the science you know, on sugary drinks
- 11:17Speaker 1: kind of clear at this point?
- 11:18Speaker 2: Oh yeah, Like there's a very strong scientific consensus that
- 11:22Speaker 2: sugary drinks contribute to a whole slew of health problems.
- 11:26Speaker 2: But this shows that they were still very much aware
- 11:29Speaker 2: of research that could, you know, potentially threaten their bottom
- 11:33Speaker 2: line right right. And it's interesting they even use the
- 11:36Speaker 2: phrase some intentionally when they talked about those who question
- 11:39Speaker 2: the idea of energy.
- 11:40Speaker 1: Balance some intentionally.
- 11:42Speaker 2: Yeah, almost like they thought there was this like deliberate
- 11:45Speaker 2: campaign to undermine them.
- 11:46Speaker 1: It's like they were trying to paint themselves as the
- 11:49Speaker 1: victim here, even though I mean, come on, they're Coca
- 11:51Speaker 1: Cola exactly.
- 11:52Speaker 2: But that's how it works though, right, Like if you
- 11:54Speaker 2: can create doubt, if you can muddy the waters, enough,
- 11:57Speaker 2: it's harder for people to like see clearly to figure
- 12:00Speaker 2: out what's true and what's you know, spin.
- 12:02Speaker 1: Absolutely, it's classic misdirection. But you know, I want to
- 12:06Speaker 1: circle back to those relationships that Coke was building with
- 12:09Speaker 1: researchers because I think that's such a crucial piece of
- 12:12Speaker 1: this puzzle and we only really scratch the surface.
- 12:14Speaker 2: Totally agree. It's something that often gets overlooked. You know.
- 12:18Speaker 2: People focus on the funding, which is important, don't get
- 12:20Speaker 2: me wrong, But these relationships, these are the invisible threads
- 12:24Speaker 2: that really tie everything together.
- 12:26Speaker 1: It all comes back to that phrase that email family.
- 12:29Speaker 1: It just sounds so, I don't know, so innocent, you know.
- 12:32Speaker 2: Right, like a Hallmark movie or something.
- 12:34Speaker 1: Yeah, but I'm guessing those relationships weren't all like holiday
- 12:39Speaker 1: cards and potlucks, right, There had to be some strings attached,
- 12:42Speaker 1: oh for sure.
- 12:43Speaker 2: I mean the fact that they even use that phrase
- 12:45Speaker 2: email family, it's telling, right. It suggests this level of
- 12:49Speaker 2: closeness that you just don't get and like a purely
- 12:52Speaker 2: transactional relationship, you know, like you were saying before, here's
- 12:55Speaker 2: some money, do some research. This is deeper than that,
- 12:58Speaker 2: and those kinds of relationships they create the sense of loyalty,
- 13:02Speaker 2: of reciprocity, even if it's never explicitly stated, it's.
- 13:06Speaker 1: Like an unspoken agreement. We're all friends here, we take
- 13:08Speaker 1: care of each other exactly.
- 13:10Speaker 2: And Coke, they weren't shy about using those relationships to
- 13:14Speaker 2: their advantage.
- 13:15Speaker 1: Right, Like that whole thing with a Physical Activity council.
- 13:17Speaker 2: Right, yes, remember that, they were like, oh, hey, you're
- 13:20Speaker 2: a researcher who's interested in physical activity. Well, we just
- 13:24Speaker 2: happen to know some people at the Physical Activity Council.
- 13:26Speaker 2: Let us make an introduction.
- 13:28Speaker 1: And what's the strategy there? What are they hoping to
- 13:31Speaker 1: gain by playing matchmaker?
- 13:33Speaker 2: It's all about access and influence, right Like, by connecting
- 13:37Speaker 2: these researchers with these big organizations, Coca Cola is getting
- 13:41Speaker 2: their foot in the door. They're able to at least
- 13:43Speaker 2: indirectly influence the conversation around you know, physical activity and health.
- 13:49Speaker 1: So it's it's kind of like they're playing three dimensional chess. Well,
- 13:52Speaker 1: everyone else is still stuck on checkers. They're thinking several moves.
- 13:55Speaker 2: Ahare exactly, they're playing the long game and they're playing
- 13:58Speaker 2: it well. And remember it wasn't just introductions. They offered
- 14:01Speaker 2: other kinds of support too, right, right.
- 14:03Speaker 1: Like for the researchers' careers and even their institutions, Like
- 14:06Speaker 1: they were really invested in.
- 14:08Speaker 2: These people totally. Remember when they offered to help develop
- 14:11Speaker 2: a whole communications plan for the West Virginia University School
- 14:14Speaker 2: of Public Health.
- 14:15Speaker 1: Wow, I mean that's a lot of work.
- 14:17Speaker 2: That's not something you'd normally associate with a beverage company,
- 14:20Speaker 2: is it?
- 14:20Speaker 1: Not at all? It's like they're trying to be this
- 14:22Speaker 1: silent partner shaping the direction of research and public health
- 14:26Speaker 1: messaging in these very subtle but very significant ways. And
- 14:31Speaker 1: most people probably have no idea that this is going on.
- 14:34Speaker 1: And that's the point, right exactly, And that's what's kind
- 14:37Speaker 1: of unsettling about all of this. It makes you wonder,
- 14:40Speaker 1: like what else is out there? What other unseen forces
- 14:44Speaker 1: are shaping the information we're consuming every day.
- 14:47Speaker 2: It's a good question, and it's a good reminder that
- 14:50Speaker 2: we can't just passively absorb information, right. We have to
- 14:53Speaker 2: be critical thinkers, We have to be skeptical, especially when
- 14:56Speaker 2: it comes to know something as important as our health.
- 15:00Speaker 2: Always always question the source.
- 15:02Speaker 1: Right, consider the motives, who's benefiting from this information exactly?
- 15:06Speaker 1: Follow the money, right don't just take things at face value.
- 15:10Speaker 1: Dig a little deeper now before we wrap things up.
- 15:13Speaker 1: I do want to be fair and mention that this
- 15:15Speaker 1: study we've been discussing it did point out some limitations
- 15:18Speaker 1: in their research.
- 15:19Speaker 2: Oh yeah, for sure, Like every study, there are always
- 15:22Speaker 2: going to be those little caveats.
- 15:23Speaker 1: Right, right, right, So what should we keep in mind?
- 15:28Speaker 2: Well, as juicy as those emails are, they're really just
- 15:31Speaker 2: a glimpse into a much bigger, more complicated story. We
- 15:35Speaker 2: have to remember this research, it was focused on Coca
- 15:39Speaker 2: Cola's interactions with just two public institutions. Okay, so there's
- 15:43Speaker 2: a whole lot that we don't see here. Who knows
- 15:47Speaker 2: what kind of similar activity might be happening with other institutions, right.
- 15:50Speaker 1: Yeah, It's like we're only seeing the tip of the iceberg.
- 15:52Speaker 1: There's a whole lot more going on beneath.
- 15:54Speaker 2: The surface, exactly. And remember we're talking about emails specifically.
- 15:59Speaker 2: There could be other communications like internal memos, discussions, you know,
- 16:04Speaker 2: phone calls even who knows that weren't included in this.
- 16:06Speaker 1: Analysis, right because they weren't accessible.
- 16:08Speaker 2: Right exactly. So as insightful as this research is and
- 16:12Speaker 2: it is, we're only getting a partial view, you know.
- 16:15Speaker 1: Right right, a snapshot in time. But even with those limitations,
- 16:19Speaker 1: I think this study raises some really important questions about
- 16:22Speaker 1: you know, where our information comes from, how it's shaped,
- 16:25Speaker 1: and who's trying to influence our choices.
- 16:27Speaker 2: I totally agree it's anything it should make us even
- 16:30Speaker 2: more curious, more determined to find out the truth.
- 16:33Speaker 1: Well said, well, thank you so much for taking this
- 16:35Speaker 1: deep dive with us. Always a pleasure to chat.
- 16:38Speaker 2: With you, always great to be here, and.
- 16:40Speaker 1: To our listeners, we hope this episode has given you
- 16:43Speaker 1: plenty to think about and maybe even sparked some healthy skepticism.
- 16:47Speaker 1: Remember there's always more beneath the surface. Until next time,
- 16:51Speaker 1: stay curious,