Latest / The Innovation Philosophie Podcast
Agentic AI and Human Capital: Who Counts as a Worker?
Companies are starting to put AI agents on the org chart, and Nathan Reardon asks Pat Villaceran whether an agent that performs a function counts as a worker. They discuss who should onboard, pay and audit agents, where to draw the line so customers still get a human experience, and why AI should never be treated as the enemy. The takeaway: who counts as a worker is now a design choice, so design your mix of people and agents on purpose.
Chapters
00:00 Intro: what counts as a worker when part of your team has no passport and no pulse?
00:59 Is an agent a worker? Workforce and human capital…
The skinny
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