The angry-reaction multiplier boosted fury - and toppled trust
A social media giant's internal research reveals a platform amplifying hate speech and division. What happens when the company knows the damage it causes?
The angry-reaction multiplier boosted fury - and toppled trust
This episode explores the internal workings of a major social media platform, detailing how its own research uncovered significant issues with content amplification and user engagement. It delves into the journey of a product manager who brought these findings to light.
Person: Frances Haugen
Date: September 2019
Location: Facebook Headquarters, India
Topic: Algorithmic systems…
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