Latest / Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
How Curt Garner Built Chipotle’s $5B Digital Commerce Engine
Most digital transformation stories begin with customer-facing technology. Chipotle’s began by redesigning operations.
In this episode of Technovation, Peter High speaks with Curt Garner, President, Chief Strategy & Technology Officer at Chipotle Mexican Grill. Curt shares how Chipotle evolved from accepting fax orders in 2015 to operating a $5 billion digital commerce engine today. He explains why solving operational challenges before customer adoption proved critical to scaling digital growth and how cloud architecture, dedicated digital kitchens, rewards, personalization, and…
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