743: Building for Family, Purpose, and the Future with Jillian and Bert Riegelsperger

Pet Sitter Confessional · Oct 14, 2026 · 1h 3m

What does it look like to build a pet care business that means something beyond today's appointments and revenue? Jillian and Bert Riegelsperger, owners of Mama Jill's Pet Care in Smithfield, North Carolina, share how a desire for greater freedom grew into a family business rooted in trust, service, and a deeply personal mission. They discuss building sustainable pricing and boundaries, maintaining high standards inside clients' homes, and balancing their very different strengths as husband-and-wife business owners. Jillian also shares how the loss of her brother Stephen shaped the business's…