GBP support using gig workers, SGE while browsing rolls out, AI Generated review summaries roll out
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Google Ambassadors (ie Gig Workers) now staffing GBP support poorly:
Google Business Profile support has added a new layer of first level support using what they call Google Ambassadors. These are “passionate brand advocates” working as gig workers. While it provides a comforting, warm body to the chat support experience, it is likely to just waste your time. So be prepared to take a winding path to your answer and expect to be passed along without a conclusive solution.
New Google feature: Search Generative Experience while browsing:
This new generative AI search feature…
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