Latest / Financial Survival Network / Outsourcing the CFO Role: Benefits for Small Businesses- Hurley Fox #6067
Transcript
- 0:00And so it's a CFO financial expert who works with in your company but on
- 0:06a part time basis and is not part of your company but is outsourced.
- 0:11You're listening to Carrie Lutz's Financial Survival Network where you get valuable information you just
- 0:16can't find anywhere else to thrive in today's trying times. You need the Financial
- 0:22Survival Network now more than ever. Go to Financial Survivalnetwork dot com and get
- 0:28your free newsletter and gift. Financial Survival Network now more than ever, and
- 0:38welcome. This is Financial Survival Network. I'm your host, Carrie Lutz and
- 0:43well, outsourcing big topic. A lot of things you think you could outsource.
- 0:48There's other things you wouldn't normally think you could outsource, like your CFO,
- 0:54but Hurley Fox is with us now, Eury, you specialize in being
- 0:58an outsource CFO. What is that exactly? So, an outsource CFO is
- 1:03a part time or full time position in your small business that is in charge
- 1:11of all things financial and accounting related and instead of it being in house.
- 1:18In house CFOs are fairly expensive and in the most small business cases not needed
- 1:23full time. And so it's a CFO financial expert who works with in your
- 1:30company, but on a part time basis and is not part of your company
- 1:34but is outsourced. Okay, so obviously you're not going to be there.
- 1:40How do you do that exactly? It sounds like it could be very complicated.
- 1:46It can be very complicated. We do it with a few different a
- 1:51few different ways. The first is, thankfully, technologies come a long way
- 1:55and most of our clon is accounting and data is all online anyway, So
- 2:00typically the accounting and financial data is all happy in the cloud so we can
- 2:07access it. And then when working with clients, we typically will have a
- 2:15resource in the company that is kind of our liaison to help us get information
- 2:21or understand kind of what's happening day to day. So it might be an
- 2:24office manager, it might be an accountant, it might be you know,
- 2:28somebody else who we have a relationship with that kind of gives us that boots
- 2:34on the ground presence but allows us to do all the work remotely. Okay,
- 2:38So well, you know, where do you find the biggest obstacle to
- 2:42people wanting to do this? Because obviously there could be a significant cost savings
- 2:46here, couldn't there? Yeah, And that's why typically you know, I
- 2:50talk about the value that we provide instead of just you know what the cost
- 2:54is. Some of the obstacles are as you've already mentioned, right, Well,
- 2:59hey, I feel like I should have somebody in person, and so
- 3:04that's a big obstacle. I will say that COVID really changed that quite dramatically
- 3:09in a pretty quick way. Prior to COVID, those conversations were a lot
- 3:15more difficult host COVID, and going through it, it was a lot easier
- 3:19to say, hey, look, we're not going to be there in person.
- 3:22So that's one. The second is most small businesses don't have the cleanest
- 3:29of the greatest accounting and so to get it from where it is before we
- 3:32start working with any company to where we want it to be as clean is
- 3:37a lot of work. And when most businesses and small business owners are just
- 3:42trying to keep getting sales and keep clients happy and deal with the day to
- 3:46day problems of their small business, it could be daunting to say, Wow,
- 3:51over the next couple of months, I'm gonna spend how much time trying
- 3:53to get my accounting correct or to learn about the financials of my company.
- 3:57And so to take that effort uh is daunting for some and and so they
- 4:03just keep pushing that down the road. I don't have time for it now.
- 4:05I'll get back to the accounting later. It's good enough, right,
- 4:09I've gotten by so far. I don't think you know. I'm good for
- 4:14now. And so those of you, the two biggest is just you know,
- 4:16shifting to we're not we're not an employee, we're not in person,
- 4:19we're not full time. And then it takes quite a bit of work up
- 4:26front to get the accounting to where we need to be. Mm hmm okay.
- 4:30And so what about the personnel at your clients to location. Obviously they've
- 4:39got to be trained, right, yeah, which is one thing when I
- 4:44started the company, I started working with more and more small businesses. I
- 4:46couldn't believe how few small businesses have anybody in their company who has any sort
- 4:53of accounting background or real knowledge. You know, typically they will have a
- 4:58bookkeeper who just kind of learned on the job, and so they know how
- 5:01to do the accounting for that business. But really they're just running through a
- 5:08checklist of here's what this should look like instead of what are the underlying principles
- 5:12that actually need to happen? And so we will we will either help train
- 5:17people that are there in kind of not only accounting, but proper accounting procedures.
- 5:23Right, how do you save files? How do you properly document things?
- 5:26How do you email? How do you you know, make sure that
- 5:29we can tie this, uh this number to kind of a primary source.
- 5:33Right. And then but if they if they either don't want to be trained
- 5:36or they don't have somebody to train, we will help uh the small businesses.
- 5:41Either we'll do the work internally and we'll say, okay, somebody somebody
- 5:46on our edge is going to do it and they're not there, or hey,
- 5:48we'll help you hire somebody and kind of vet candidates for you in terms
- 5:54of, hey, you know, getting getting a good accounting resource for you
- 5:57day to day, because it's just a how few small businesses have anybody in
- 6:01their company who is truly trained in accounting. Yeah, I believe it.
- 6:06I've had such things. And obviously so you want somebody who's maybe not an
- 6:15accountant or did some accounting, right, but but really you know kind of
- 6:23like in between you and them, and you obviously got to work for that
- 6:28work with that person, right yeah, yeah, yeah, you know,
- 6:31you know what's the like I've realized a lot of people who are doing the
- 6:36accounting for small businesses, they're like, they're like people who know how to
- 6:40play a song of the piano. Right, I've learned that one song and
- 6:43I know how the notes go, but I don't know how to read music
- 6:46and play. But I know how to play this one song. That is
- 6:49That is you know, typical in terms of how like the accounting is getting
- 6:54done for last small businesses. They know that this person is categorized like this,
- 6:58but they don't know why or they don know how it's getting you know,
- 7:01how it's hitting the books. But they know how to play the notes
- 7:03and that's getting them by. Yeah. Someone once told me you can teach
- 7:10a person, you know, you can teach a monkey how to play Mozart,
- 7:15but they don't really know that they're playing Mozart right, right right,
- 7:18They just hagg you away and the keys in the right order. Yeah,
- 7:23exactly, all right. So what are three things do you do to prepare
- 7:30to have a remote or virtual CFO. Well, we have a The process
- 7:35that we follow is first we on board, and by onboarding we mean we
- 7:41get your accounting correct. How do you know your accountant's correct. A good
- 7:44kind of quick measure to do this, and most small businesses don't satisfy this
- 7:50test is go to your balance sheet and you tie out every number on your
- 7:55balance sheet. If I tie out, I mean find another piece of paper
- 7:58that backs up that number. For example, if your balance sheet says you
- 8:01have one hundred thousand dollars in your bank, in your bank accal you should
- 8:05see a statement or a reconciliation statement that had that provides the backup for that
- 8:09one hundred thousand dollars. If you have an asset listed for fifty thousand dollars,
- 8:13where's the purchased document? If you have a liability worth the loan agreement
- 8:16and the loan and the loan documents, every number on the balance sheet should
- 8:20be able to tie out to a separate kind a piece of paper. If
- 8:24they all tie out and your balance sheet is accurate, correct, your accounting
- 8:28is going to be in a pretty good place. And so that's where we
- 8:31start, is, hey, go down the ballance sheet. Can we tie
- 8:33every number out? And then what we'll do is then we look at the
- 8:37profit and loss and we'll go through with the business owner because in some cases
- 8:39this is the first time the business owner will be going through the profit and
- 8:43loss in this way. Let's go down it does to the categorizations that you
- 8:46have make sense. Is there consistency at how you're doing their reporting? Should
- 8:50this really be a contractor or is it an employee or is it marketing?
- 8:56And then once we get that, then we can start comparing month over month
- 9:01to see, okay, is there any econsistencies our vendors booked kind of typically
- 9:05in the right place. And then once that's done, then we're at a
- 9:09really good spot to kind of work month to month and then working month to
- 9:15month. What we're doing is we're saying, okay, great, we got
- 9:16your accounting to a really good place, and we're checking to make sure your
- 9:20accounting is accurate each month. Because that was something that frustrated me early on
- 9:24as I would see business coaches and consultants working with business owners and I would
- 9:28ask them, well, you know, what do they say when they saw
- 9:31the accounting, and they the client would tell me, well, they the
- 9:33coach didn't look at the accounting. They're just helping me get in the right
- 9:37mindset or helped grow sales. And so it was always important to me before
- 9:41we give any sort of advice, is the accounting and the data correct before
- 9:45we give advice. And so then every month we're making sure the account is
- 9:50correct, and then we're saying, okay, great, now what can we
- 9:54do or what do we do with this data? So what are the next
- 9:56steps action items? So that's kind of a typical process on board using the
- 10:01you know, making sure the balance she ties out and the profit and loss
- 10:03is consistent and makes sense to the business owner, and that we're going every
- 10:05month making sure that it stays correct, but then also saying, okay,
- 10:09now what do we do with it? Got it all right? So hey,
- 10:13what kind of savings of your clients realized from using you as opposed to
- 10:18hiring their own CFO. Well, not only in terms of savings, but
- 10:24also the value we provide. I don't ever put this in in a contract,
- 10:28but typically clients will see at least we pay for ourselves within a year
- 10:35if not provided two to three x per turn. For example, if you
- 10:37pay US fifty to sixty thousand dollars a year, we will be able to
- 10:41save or help you burn at least sixty thousand dollars a year. If not
- 10:45one hundred and twenty one hundred and eighty. So that's typically what clients are
- 10:48seeing. We do this in a variety of ways. A most of our
- 10:54clients don't have or didn't have, full time CFOs, right because in the
- 10:58small business world, to pay for somebody at two to three hundred thousand dollars
- 11:01a year is difficult. But you need that person's knowledge and expertise to help
- 11:07drive your company forward. Right, So we can give you that knowledge and
- 11:11expertise at a set of two hundred and three hundred thousand dollars plus bonuses and
- 11:15payroll and all that. We can give it you at a fracture of the
- 11:18cost, but you're still getting the value at the level you need. And
- 11:22then what is that What is that value? How is that helping people?
- 11:24In some cases we're coming in with clients, we're saying, there's just a
- 11:26lot of money in the bank account. Well, in today's world, that
- 11:30should at least be in some sort of money market or ladder at CD earning
- 11:35them interest. How to manage and use debt is another you know, conversation
- 11:39that I have with a lot of clients where they weren't doing it correctly.
- 11:43Or the best way. But before we kind of got involved, understanding and
- 11:46help them learn that profit does not mean passion the bank. That was a
- 11:50question. You know, that's a question. I get a lot, I
- 11:54have no money in the bank. How could I possibly be paying taxes?
- 11:56Right, So, helping them understand that and then the number one thing in
- 12:01terms of helping business owners get a return on the investment that that they will
- 12:07pay the our company is focusing on cash flow to the owner, not cash
- 12:15flow to the employees, not profit, not revenue, cash flow to ownership.
- 12:20What is that number? Is it positive? If not, how do
- 12:22we make it positive? And then if it is positive, how do we
- 12:24how do we grow it? And then once we grow what are you doing
- 12:28with that free cash flow? Is it being used intentionally? Is there a
- 12:31purpose for it? Are you measuring the return on that investment? And so
- 12:35those are a couple of ways that be you know, help provide some value
- 12:39to small businesses. Okay, and all right, So you've got over one
- 12:43hundred and fifty clients to date we work with we work with one hundred and
- 12:48fifty businesses, if not two hundred on a monthly basis. Uh, there
- 12:52are of that one hundred and fifty businesses, there's thirty lions. And because
- 12:58typically you know, you don't really need our services if you're running a fairly
- 13:03simple business. But as businesses either grow or in our case, we work
- 13:07with businesses that are complex in the sense of their multi multiple entities and so
- 13:13to try to keep that organized and you know, have clear financials on businesses
- 13:20that you know, a hold a company that's ten businesses underneath of it is
- 13:24fairly complicated. So we have about thirty clients all across the country in every
- 13:30type of industry, and then in those thirty clients, there's one hundred and
- 13:33fifty to two hundred businesses that we do each month for them, right,
- 13:39and we yeah, got all right, Well, hey, it sounds like
- 13:43sounds like you're on the right path. And especially with technology being what it
- 13:48is. How often do you meet you conduct meetings with your clients to help
- 13:54them analyze the data that you compile. Yeah, a minimum is monthly.
- 13:58I saw some when I started. I saw other accounts or outsource CFO firms
- 14:03doing orly, and I just think that's too much time between. So the
- 14:07minimum we're meeting is monthly. As the client the bigger the client, where
- 14:09the more kind of the higher to the needs of the clients that increases in
- 14:13some cases is biweekly, weekly, and other cases I'm talking to clients every
- 14:18single day because they're either that complex or they're that big, and so we're
- 14:22touching base with them every day. All right, Hey, we want to
- 14:24find out more about you. We want to connect with you on the web.
- 14:26How do you do that? You can go to our website www dot
- 14:31Foxandpartners dot com fo x A n D Partners dot com, or you can
- 14:37look me up. Thankfully, there's not that many Hurly Foxes in the world,
- 14:41so just type it Hurley Fox and LinkedIn and you'll see me pop up
- 14:45and you can that would be all linked all right. Hey, well,
- 14:46we appreciate you coming on and got any questions for Hurley myself. Email kl
- 14:50at Carrie LUTs dot com. You'll find a link in the show that's to
- 14:54his site on Financial Survival Network dot com. Lease sign up for your free
- 15:00newsletter when you're there early. Wishing the best of luck and be well.
- 15:05Thanks so much for having me Carry, Thanks for listening to Carry Lenz's Financial
- 15:09Survival Network. Your solution to today's trying times for the latest go to Financial
- 15:15Survivalnetwork dot com. Financial Survival Network now more than ever,