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How Palm Beach County Built a People-First Government Culture

Nicole Gasparri, Chief Administration Officer for the Palm Beach County Clerk of Circuit Court & Comptroller, shares how she helped transform a traditional government workplace into a people-first culture focused on leadership, communication, and employee growth.

Nicole discusses building strong teams in public service, creating leadership pipelines from within, improving retention through culture instead of compensation, and using tools like True Colors to strengthen communication and collaboration across departments. She also shares lessons on resilience, accountability, and balancing…

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