Trust Debt: The Bill Comes Due at Renewal, with Arvita Tripati
Somewhere in your organization there is an AI tool in year two of its contract, performing worse than the day you signed. The model did not change. Your patients did. Arvita Tripati calls what accumulates in that gap trust debt, and she has watched it accrue from three different chairs. She spent nearly two decades bringing regulated products to market across digital health, medtech, diagnostics, clinical research, and AI. She ran product and quality, so she was accountable for what happened after a health system said yes. She ran security as a CISO, so she was the person who killed deals…
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