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Closing the experience gap - Interview with Qualtrics executives from X4
Today’s episode of the Punk CX podcast features a series of interviews that I conducted at Qualtrics’ recent X4 event in Seattle and features conversations with Qualtrics executives at the event:
Brad Anderson, President of Products, UX, Engineering & Security;
Mark Hammond, SVP Core AI - starting at 14:59;
Assaf Keren, SVP and Chief Security Officer - starting at 14:59; and
Ali Henriques, Executive Director of Market Research - starting at 59:19.
We discuss the highlights and themes of the event, the experience gap, the future of AI, and what organisations should be considering, alongside…
The skinny
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