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We're in the Golden Age of Learning with Bernadette Burke

3 Takeaways from my conversation with Bernadette Burke, CEO of Brella Productions:

1. We're in the golden age of learning.

Everyone learns differently. The tools finally exist to meet people where they are. Use them.

2. Know the outcome before you design the training.

What do you want people to DO differently? Start there. Everything else follows.

3. Quantify the cost of failure.

One lost sale. One bad customer experience. One slow onboard. Do the math — then invest in training.

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Bernadette Burke is the President and Co-founder of Brella Productions, an event optimization agency dedicated…

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