Strong But Wrong And Still Friends
We break down how to navigate difficult conversations with grace so feedback builds trust instead of triggering defensiveness. Rob and Nick share real stories and simple language shifts that help leaders trade blame for clarity and get to a better result for everyone.
• why avoiding tough talks is often a sign you care
• replacing “dealing with” people with “assisting” people
• speaking from your own experience using I statements
• asking for the other person’s perspective and talking tentatively
• focusing on the other person’s goal and the shared result
• sharing intent so feedback doesn’t…
The skinny
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