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Ep. 192 - Doug Noll :: De-Escalating Anger in Violent Situations
Doug Noll is a conflict mediation and de-escalation specialist who has transformed the lives of thousands of people, including hardcore criminals in maximum security prisons. He joined me for a conversation about the importance of de-escalation, its under-appreciated value in society, and ways to de-escalate by "listening others into existence."
The skinny
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