Latest / Becker's Healthcare Behavioral Health / Victoria Gore, a Coach at Holistic Recovery Services
Transcript
- 0:00Hello, and thank you for joining the Becker's Healthcare Podcast.
- 0:03I'm Marcus Robertson, writer reporter with Becker's Healthcare.
- 0:07Today I have joining the podcast Victoria Gore
- 0:12with Holistic Recovery Services,
- 0:16and Victoria is here to, well,
- 0:18if you'd like to just tell the audience a little bit about yourself and, uh,
- 0:22your clinic, that would be awesome.
- 0:26Yeah,
- 0:26so Holistic Recovery Services is my business that's really
- 0:31focused on helping folks with addictions and recovery. Um,
- 0:36and, and I really bring a broad, um,
- 0:40type of service for addiction recovery and healing.
- 0:44Uh, you know, their therapy, of course, I'm licensed for North Dakota.
- 0:50I'm also a recovery coach, and I offer courses and programs, uh,
- 0:54that really help people with their recovery now and then,
- 0:59of course, in the future, you know,
- 1:01that stage two recovery when folks are, are,
- 1:05have been in recovery for a couple years, but there's still these triggers.
- 1:09There's still the struggles. And so, yeah,
- 1:13and I also bring this holistic perspective,
- 1:16bringing in energy healing and reiki and other
- 1:20practices that really bring that mind, body, spirit connection,
- 1:26um, and healing on all levels.
- 1:28Very good. And you said North Dakota? Whereabouts in North Dakota?
- 1:32I'm in Jamestown, kind of in the middle southern part. Uh,
- 1:37so yeah, Jamestown, North Dakota. That's me.
- 1:40All right. Well, you know, you talked a little bit about, uh, you know, what,
- 1:45what you're doing with recovery, uh, sorry, with Holistic Recovery Services,
- 1:48but curious, what are some, uh,
- 1:50some barriers to behavioral healthcare addiction treatment care that,
- 1:55that you're seeing these days? Um,
- 1:58and if you have any ideas on how some of these barriers to care that you see,
- 2:02if any, are overcome, uh, or,
- 2:05or what strategies have you seen fail, and if so, why?
- 2:10That's a great question. So some of the barriers that I see are really,
- 2:15they come down to maintaining the separation of body,
- 2:20mind, and spirit.
- 2:22Because when we think about addictions or we think about mental health,
- 2:26a lot of times it's either the disease model or there's, you know,
- 2:31mental health that is causing the triggers and,
- 2:34and leading to addictions. And, and really it's,
- 2:38it's a holistic view,
- 2:41which is really taking down those barriers, right?
- 2:44Because the barriers that we are not simply just a body,
- 2:48we're not simply just mind,
- 2:50and we're not just energy and spirit either. And so when,
- 2:54when the physical health and doctors can bring and work
- 2:59together with those in mental health, and we can bring in this holistic healing,
- 3:04energy healing aspect, then we are really breaking down those barriers.
- 3:09Some of the really successful where clients get the
- 3:14best outcome is clinics,
- 3:16like holistic clinics that have multiple disciplines
- 3:21in the same office,
- 3:22and they're all coming from this understanding and perspective that if,
- 3:26if I come in to see someone for my addiction or my
- 3:31mental health, that it's not just about my thoughts.
- 3:35It's not just about C B T. It's not just about, you know,
- 3:39how to address the mind. It's also what are we eating? What is our body,
- 3:44you know, how is our, our body functioning? Is there sleep difficulties?
- 3:48Is there physical things going on as well?
- 3:52And so having practitioners that are aware of that connection,
- 3:57that mind, body, spirit connection,
- 3:59and are really working together and doing staff meetings together, right? And,
- 4:03and doing, um, cases, case studies and,
- 4:07and getting that perspective from other disciplines,
- 4:10that's really where I see the most success, um, with, with, uh,
- 4:14treating oh,
- 4:16and dealing with mental health and addiction and a lot of other things as well.
- 4:21Okay. So, so you are seeing success with this kind of,
- 4:27um, multidisciplinary like, you know, whole person health, you know, the, the,
- 4:31yeah. The body is an integrated, you know, system of systems,
- 4:36so stands to reason. You, you, you mentioned some, uh,
- 4:40I guess you could call them internal barriers, um, you know, kind of,
- 4:45uh, barriers of, I guess maybe perspective of the individual, you know,
- 4:49kind of seeing things as, um, you know, this is,
- 4:54I I view, um, my mental healthcare in this one way,
- 4:58and that's the only way it can be. Or, you know,
- 5:01maybe someone's got, uh, you know, may, uh,
- 5:05even a cultural barrier where it's, it's, you know,
- 5:07something like kind of a taboo to seek mental healthcare. Do you,
- 5:12are you seeing any of those kind of internal barriers more often than others?
- 5:16What can you tell us?
- 5:18Yeah, yeah. You know, the, the,
- 5:20there's always shame and guilt when there's addictions.
- 5:25You know, and I, I would say, of course, I'm not a mental health therapist.
- 5:30I'm, I specialize with addiction. Um,
- 5:33but a lot of clients that I work with,
- 5:36they also may have some mental health and,
- 5:39and there is that shame and guilt with mental health as well. Um,
- 5:43and so there's definitely some of those internal beliefs
- 5:48and those internal barriers that lead to either someone not
- 5:53reaching out for help or when they do,
- 5:56or if they're forced to with courts, um, that they,
- 5:59they really have these walls up, right? There's the defensiveness, there's the,
- 6:03there's the, um,
- 6:05not wanting to engage or we're really
- 6:10unsure.
- 6:10And I think what it really comes down to is that anytime that
- 6:16we have fears or we have uncertainty, or we have,
- 6:20you know, um, past experiences, I hear that a lot as well.
- 6:25If there's some past experiences of counselors or,
- 6:28or treatment programs that have, have really mistreated them and,
- 6:32and made them feel shameful or made them feel, you know,
- 6:37that they're not trying hard enough or they're not doing enough for their own
- 6:41recovery, that it really can, it can really trigger these,
- 6:46what I call saboteurs. Um, and, and these saboteurs,
- 6:51the ones I most often find, and this is,
- 6:55you know, it's common language or common, um,
- 7:00archetypes, I suppose, that we are all familiar with, um,
- 7:04where we have a stickler or a controller,
- 7:07or we have a victim or victim mindset, you know, that's, uh,
- 7:11a buzzword that people are familiar with, or even a people pleaser. Um,
- 7:17you know, those saboteurs,
- 7:19they're there as a defense mechanism.
- 7:22They're there to protect us from harm, what we perceive as harm,
- 7:26and they're based on our past experiences, they're based on, you know,
- 7:29different interactions or situations that we've had to get through that we're
- 7:34challenging and difficult for us to get through. And so I,
- 7:38I often find that if there is barriers,
- 7:42if there are those internal barriers up,
- 7:45it's because the person's subconscious is trying to protect them.
- 7:50And,
- 7:50and that's a very easy thing to work with when we are aware that those
- 7:55defense mechanisms are just to preserve the self and just to preserve
- 8:00our own wellbeing.
- 8:01And so we can work around that by reducing those defense mechanisms.
- 8:06We can work around that by, you know,
- 8:08really addressing the person's fears and talking to those fears
- 8:13and,
- 8:13and really listening to what the person has to say and what their perspective
- 8:17is.
- 8:18And they're going to be, you know, they're going to be different kinds of,
- 8:22of fears and, you know, anxieties and, and mental blocks for the,
- 8:26you know, for each individual person.
- 8:29Absolutely. It's, it's very individualized to the person's experiences,
- 8:34their beliefs and, and what they were taught in their life as well. You know,
- 8:39oftentimes we develop our defense mechanisms through watching other people
- 8:45growing up, defending themselves or, you know,
- 8:48their responses to stressful situations.
- 8:51So we often learn that as well from others around us.
- 8:55Sure, yeah, that makes sense. And I, you know, this kind of touches on,
- 9:00um, if,
- 9:01if the sort of behavioral health movement that we're seeing
- 9:07in recent days is gonna be successful and equitable,
- 9:11I've spoken with a lot of leaders recently who believe that if that's going to
- 9:15be the case, that healthcare needs to meet people where they're at,
- 9:20you know, you can't, you can't, uh,
- 9:23set up something that's supposed to help people with their behavioral health
- 9:27and, and, uh, expect them to come to you and conform to what you need.
- 9:32Healthcare needs to meet the patients. And not every person,
- 9:35their culture approaches wellness the same way as you were just talking about.
- 9:39So, you know, what are your thoughts about, about all of that?
- 9:43Are there benefits to incorporating some of these, uh, you know,
- 9:46maybe non-traditional options into a patient's treatment plan that,
- 9:49that are not in the, you know, DSM five necessarily?
- 9:55Yeah, absolutely. And, and that is completely accurate. You know,
- 9:59the leaders that you're speaking with, they,
- 10:01they really have awareness and insight into what is is
- 10:06actually working for folks. You know, like you said,
- 10:09we can't expect people to meet us where we are, you know, and,
- 10:13and for them to jump through hoops sometimes. I mean, there are, I mean,
- 10:18for example, transportation barriers, there's barriers of, you know,
- 10:23access if in rural areas. And, you know, there's, um,
- 10:28there's, when we meet people where they're at,
- 10:31then we can help them walk towards their health and wellbeing
- 10:36where, from where they are,
- 10:39because everybody's in a different place and everybody has different resources
- 10:43that they have access to.
- 10:44So it's absolutely accurate that we need to meet people where they are.
- 10:49And that includes when we think about mind, body, spirit, that includes,
- 10:54you know, there might be atheists that don't have that spiritual
- 11:00practices in their life,
- 11:01and we can still serve them in a way that we can bring,
- 11:06you know, our own healing in terms of science,
- 11:10right? We can bring healing. I mean, spiritual healing is also quantum physics.
- 11:15So we can bring some different language and some different ways
- 11:20that we can really speak to people with their own beliefs and,
- 11:24and be able to create that universal language to, to heal mind,
- 11:29body, spirit, no matter where they're coming from. And, and I think that's a,
- 11:33that's a responsibility that every practitioner has that is working in
- 11:38healthcare or behavioral healthcare for folks to really
- 11:43understand and,
- 11:44and get that understanding in assessments and early evaluations of
- 11:49where is this person right now in their journey and where are they coming
- 11:54from and what perspective are they coming from, from a cultural perspective and,
- 11:58and in general their resources and how can we
- 12:03make the service, make our treatment plan, make our,
- 12:07our offering, you know, of healing to,
- 12:10to meet them with those, all those individual factors.
- 12:15And, and that really brings us to, you know,
- 12:19when we create treatment plans, we, we should be touching on mind, body, spirit.
- 12:24We should be touching on what is the person's physical health looking like and
- 12:28how can we improve that while at the same time,
- 12:31what is their mental health look like and how can we work to improve that at the
- 12:36same time?
- 12:36And what does their spiritual health look like and how can we help support and
- 12:41improve that? You know, sometimes folks,
- 12:44their spiritual connection is that they believe in aliens, right? And,
- 12:48and that's okay. You know, if,
- 12:50if that's what they can connect to something outside
- 12:54of our, our earth here and,
- 12:59and just our very small piece of the universe,
- 13:03then that can just help them expand, right?
- 13:06But we just have to understand what is their, what is their language?
- 13:10What is their belief?
- 13:11What are the things that we can bring to them to help bridge that gap between
- 13:16mind, body, spirit?
- 13:17Yeah. You were trying, you know, in this line of work, you're trying to,
- 13:21to help somebody help themselves trying to, trying to, um,
- 13:25care for someone's, I mean, behavioral health, we keep saying,
- 13:30and if you are, you know,
- 13:34trying to do that without addressing something that may be important to that
- 13:39person, like, you know, their faith or their spirituality,
- 13:42that I don't think would be as effective as if you, uh, you know,
- 13:46introduce a care plan that incorporates those things that,
- 13:49that this patient might value very highly.
- 13:53Absolutely. Absolutely. And, and I think, you know,
- 13:56just thinking about if,
- 13:58if that is important to someone creating that safe space
- 14:03for them to communicate that, right? Because if there is shame, guilt,
- 14:07if there is, you know,
- 14:09a lot of touchiness about some of these things that may be important to them or
- 14:14they feel that it's not important to you as the practitioner, you know,
- 14:18if I have a client that, that I'm, I'm speaking with,
- 14:22I really need to create this safe space where they are comfortable with
- 14:27communicating things that, that they might feel judged about,
- 14:31right?
- 14:32Because if I'm creating that safe space for them to open up and talk
- 14:37about the things that are important to them,
- 14:38then I can create the treatment plan that's gonna best serve them. And, and I,
- 14:43that's one of the barriers, you know, kind of to circle around to, um, to our,
- 14:47the first part of our conversation,
- 14:49some of the biggest barriers to that happening for
- 14:54clients to open up and,
- 14:57and for them to share the things that are important to them is that
- 15:01container of judgment and, and those feelings of, if I bring this up,
- 15:06will I be judged? Will I be shut down? Will this be, you know,
- 15:10put aside as if it's not actually that important? Uh,
- 15:14and and so it's really important that practitioners, doctors,
- 15:18anyone that's in the healthcare behavioral health field,
- 15:21that we are really creating that space of acceptance and,
- 15:26and love for them and their journey and their wellbeing
- 15:31so that we can really communicate, I'm here for you. Right?
- 15:35That's really what we want them to feel and, and we want them to feel open to,
- 15:40to share that back. And, you know,
- 15:42just to get a little more specific about addiction,
- 15:45because addiction is so, is such,
- 15:49it already comes with shame. It already comes with the guilt of, of, you know,
- 15:54there's something wrong with me cuz I have addiction. And so when,
- 15:58when clients have connections with their doctors or they see new
- 16:02doctors, um, that a lot of times that's not something that's talked about,
- 16:07you know, that's not something that gets brought up.
- 16:09And a lot of that is the shame and guilt and fear
- 16:14of not being able to get their needs met. Such, for example, you know,
- 16:19with, um, medications or with, um,
- 16:23mental health medications or, you know, controlled substances,
- 16:26it's very difficult for someone to talk to a doctor with fear that
- 16:31they may not get their needs met if there's judgment
- 16:36about whether they can responsibly use those controlled substances, right?
- 16:41But there's a lot of ways that a lot of interventions that
- 16:46doctors and and clinics can use in order to support someone
- 16:50through their addiction journey,
- 16:54and also make sure that they have the options for
- 16:58if they're wanting medications, if they're wanting, you know, to have,
- 17:03have this option that they also can,
- 17:06can take advantage and, and have that option for their own wellbeing.
- 17:11Um, and, and, you know, sometimes it means that the, the,
- 17:16the prescriptions are written maybe for a week instead of a month.
- 17:20Maybe there's, you know, more frequent visits to check in. Maybe there's,
- 17:24there is follow up with how many pills do you have left in your bottle after,
- 17:28you know, three or four days. And just monitoring. And,
- 17:31and if there are problems that it doesn't come into a place of
- 17:36punishment of, okay, well now you're just cut off, you know,
- 17:40it comes into a place of what can I do more to support you?
- 17:44What is it that we can bring in to give you more support with your journey,
- 17:49which may be therapy, it may be, you know, a different, um, type of medication.
- 17:53It, it, you know,
- 17:54instead of creating that place of punishment and shaming even more.
- 17:59And sometimes it's not intentional, sometimes, you know, it's out of concern,
- 18:04but it creates shame in that person. Um, and,
- 18:07and so there's a lot of options. You know, harm reduction is a,
- 18:11a buzzword that is, um, is,
- 18:14is very helpful for understanding how we can approach, um,
- 18:18folks with addictions without expecting them to be perfect tomorrow.
- 18:23Hmm. Just touching on, you know, this, this shame and,
- 18:27and guilt factor that's, that can be, you know, really common here.
- 18:32You've kind of touched on this already a little bit, but if you could,
- 18:36if you could tell us how do we get people to be more willing and comfortable to
- 18:41talk about all this stuff with their doctors, uh, you know,
- 18:44as I kind of put you on this pedestal of having all of the answers real
- 18:48quick, but, uh, what's, what are your thoughts here?
- 18:53Uh, well, you know, my thoughts, again, it, it just goes back to that,
- 18:56that space of acceptance and, and non-judgment,
- 19:01right? If,
- 19:02if it's that shame and guilt that's already there is they're
- 19:07already going to be listening for where is the
- 19:12judgment coming from? What statement, you know,
- 19:14does that sound a little judgmental? Does that sound like, you know, they're,
- 19:18they're, they're feeling like I'm, there's something wrong with me,
- 19:23right?
- 19:24So people that already experience shame and already have that in their mind,
- 19:28in their thoughts on a regular basis every day, they,
- 19:32they're very sensitive and, and very acutely aware,
- 19:36I should maybe put it that way.
- 19:38They're very acutely aware of judgmental tones and judgmental
- 19:42statements that people can make. And so really, you know, coming into the,
- 19:47uh, meeting with someone with an open mind and,
- 19:51and really just communicating that care and compassion and
- 19:56non-judgmental, that is really those biggest steps. You know, I,
- 20:00I often have clients that come in, you know, they're court ordered and, um,
- 20:05and they're already on the defensive because they believe that everything they
- 20:09say to me is gonna get back to the courts. You know, that there,
- 20:13I have to really talk about, here's limits of confidentiality.
- 20:17I'm here to support you.
- 20:19My goal is to help you with your addictions and to help you address your
- 20:24addictions. I I'm not here to punish you, you know,
- 20:28I really have to make that clear and be open about what
- 20:32exactly my intentions are to support this person so that they don't,
- 20:36their own assumptions and their own thoughts of, um,
- 20:41shame. Do not take over. You know,
- 20:45if I leave space for someone to guess whether I'm judge judging them,
- 20:50they're,
- 20:51I'm already losing them because their own internal defense mechanisms are
- 20:56telling them, yes, they're judging you. And so I really have to be open with,
- 21:01I'm not here to judge you. I really wanna support you.
- 21:04I can do that if I know more information. Um, things like that.
- 21:08Does that make sense?
- 21:10Yeah, yeah. Just, just, you know, being very conscious of your communication,
- 21:14you know,
- 21:15connotations of things you say and tone and gotta be very careful
- 21:20about that kind of stuff. Is that fair.
- 21:22To say? Yeah.
- 21:22And I would even go a little farther into saying that it's not only about
- 21:27the statements and the words that you use because energy exists, right? Like,
- 21:32we can walk into a room and somebody doesn't even have to say anything,
- 21:37and we can already feel like maybe they're judging us, or we can,
- 21:40if we walk into a room where two people have been arguing and they haven't said
- 21:45anything,
- 21:45maybe they're looking away from us and we ha don't even see their face,
- 21:49but we can still feel that energy, right?
- 21:51So it's not even simply on that,
- 21:55that basic level of what words we're using and being really careful with our
- 21:59communication. It's a deeper level of, in your heart,
- 22:03are you judging this person?
- 22:04Because e even if you are very careful with your words,
- 22:09energy is felt and people can feel that judgment
- 22:15because it's an energy force, right?
- 22:17And so it's really about how can you walk into a situation and actually not
- 22:22be judgmental?
- 22:23How can you listen to a client talk about their addiction and
- 22:28not feel that, that there's anything wrong with that person, right?
- 22:33Like, we often think, oh,
- 22:35well there's something wrong with them cuz they have addiction.
- 22:37But as soon as we think that, as soon as we have that thought, that's,
- 22:41that thought creates an energy that is transferred to our client and to our,
- 22:46the person that we're talking to.
- 22:48And so it goes deeper into what are our own judgments and what are our
- 22:53own saboteurs that are in this space with this client,
- 22:56and how can we ensure that we are coming with an open mind, an open heart,
- 23:01and a loving heart.
- 23:03You can't just talk the talk, you gotta walk the walk. And, uh.
- 23:07You got, yes. That was a beautiful summary.
- 23:11. Oh, well, Victoria,
- 23:13thank you so much for joining us on the podcast here. It's been a, uh, really,
- 23:18really insightful conversation.
- 23:20Awesome. Thank you for having me. I really appreciate it. This was fun. And um,
- 23:25and I hope that if you have any other questions, that we can do this again.
- 23:28Absolutely. And for our audience, we hope you enjoyed the conversation.
- 23:33Uh, to find more of Becker's podcasts, uh,
- 23:37go to becker's healthcare.com/podcasts.