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2,121 - Deferred Maintenance Will Destroy Your Reputation—Here’s How (and How to Fix It)
If you’ve ever shrugged off a small maintenance issue… this one’s for you.In today’s Tip of the Day from the Multifamily Collective, I unpack a truth we all know but too often ignore: Deferred maintenance is a reputation killer.A hairline crack today becomes a soaked subfloor tomorrow.You’ll hear a story that starts with a barely-there drip under the sink and ends with baseboard rot, ruined cabinetry, and a massive NOI hit. I’ve seen it happen. More than once.That’s why maintenance supervisors must stack-rank service requests with laser precision:SafetyResident ImpactFinancial RiskSkip this…
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