Latest / Loud & Lifted / How to Ask for a Raise: The Salary Negotiation Playbook for Women
Transcript
- 0:00Welcome to Loud and Lifted. Today, we're talking
- 0:02about something that impacts so many women, but
- 0:04still doesn't get talked about nearly enough
- 0:06in a real, practical way. And that is self -advocacy
- 0:10around pay, promotions, and professional advancement.
- 0:13So many women are working hard, taking on more,
- 0:15staying loyal, and assuming the right people
- 0:17will just notice. But too often, hard work alone
- 0:20does not lead to the raise, the recognition or
- 0:23opportunity they've earned. This episode is about
- 0:26how to change that. I'm joined by Bobna Smith,
- 0:29founder of Until There Are Nine, an organization
- 0:32focused on helping women advocate for their rightful
- 0:34share of compensation, rewards, and career growth.
- 0:38Bobna brings both personal experience and deep
- 0:40insight to this conversation, and we get into
- 0:42the why women often struggle to negotiate, how
- 0:45to think differently about compensation conversations,
- 0:49what managers need to understand, and how to
- 0:51stop leaving money on the table. This one is
- 0:54honest, practical, and full of takeaways I wish
- 0:57more women learned earlier in their careers,
- 0:59including myself. Welcome to Loud and Lifted,
- 1:03Bobna. Thank you so much for being here. Thank
- 1:06you for having me. Okay. So you are truly living
- 1:09a loud and lifted life, helping women advocate
- 1:13for promotion, compensation, and confidence for
- 1:16asking for what they earn. So we're going to
- 1:18get into some tools and tactics that you have.
- 1:21But before we do that, Tell us about you and
- 1:24how this all came about. Sure. So again, thank
- 1:28you for having me. So I wasn't always loud and
- 1:31lifted, and it wasn't until much, much later
- 1:34in my career, I think 20 -ish years into it,
- 1:38where I had a very different... discussion around
- 1:40compensation when I was interviewing for a new
- 1:43role and actually found that I was able to increase
- 1:46my salary substantially. And I wanted to share
- 1:50that realization and how other women can do that.
- 1:54Love that. Thank you. Thank you for that. So
- 1:56tell us what you've been doing. Sure. So I spent
- 1:5920 -ish years in marketing, still in the marketing
- 2:03industry. And somewhere along the way, as I mentioned,
- 2:06I was switching roles in companies. And the recruiter
- 2:11asked me, so, Bhavna, what's your number? And
- 2:16typically, I had always just kind of accepted
- 2:18the offer, never really had a discussion, never
- 2:20initiated a discussion, never even thought to
- 2:23ask or negotiate for any part of the compensation.
- 2:27And when he asked me what's my number, I just
- 2:30said, what are you offering? And he gave me the
- 2:33range, and it was significantly higher than what
- 2:36I would have quoted him, which is I take my salary,
- 2:40I add 10 ,000 to 20 ,000, I think pool, I got
- 2:43a raise, pat myself on the back, and move forward.
- 2:46And when I had that discussion, I realized, wow,
- 2:49that was actually almost a 70 % increase in my
- 2:52salary. Then came the next bit, which is when
- 2:55he gave me the range, I asked myself, well, how
- 2:58do I go in and ask for the highest end without,
- 3:01again, that feeling of feeling selfish or greedy?
- 3:06And I asked a male friend, I said, how would
- 3:09you ask? And he was like, what do you mean? You
- 3:10just ask. I was like, wow, they really do make
- 3:14it super simple, don't they? And I'm sitting
- 3:16here worrying about how do I ask? So I wrote
- 3:19a very nice email and asked for the highest end
- 3:23while maintaining some kind of flexibility of,
- 3:26but I'm willing to hear the entire compensation
- 3:28package that you have. And they came back with
- 3:32pretty much the highest end of the range. And
- 3:34I was just... floored i was so excited i'm sharing
- 3:38all of this back and forth that i had with the
- 3:40recruiter with a friend of mine and she was said
- 3:43to me wow that's really good save that for me
- 3:46when it's my turn and something in me clicked
- 3:50at that point because i always had a few women
- 3:52that reached out to me for advice when they were
- 3:55looking to interview And, you know, I said, well,
- 3:59wouldn't it be neat if I could just start like
- 4:01almost like a group chat, you know, and say,
- 4:03hey, here's what I said, or tell me what you're
- 4:05doing. And I can, you know, we can help you in
- 4:07real time. And it wasn't until years later, actually,
- 4:11after, you know, during COVID, and we were all
- 4:13in lockdown, that I said, you know what, I had
- 4:15that idea a few years ago, let me start writing
- 4:18down. And I got my verbatims that I shared with
- 4:21the recruiter. It ended up turning into kind
- 4:24of like a Google Doc playbook of how do you negotiate
- 4:28salary? And then it evolved into, well, how do
- 4:31you ask for a rager promotion? Like, because
- 4:34that's most of our situations. And there was
- 4:38how it started with until there are nine. I love
- 4:41that. And, you know, we all read about the gender
- 4:45pay cap. And we just actually had a episode about
- 4:48gender bias, which kind of paid into that. how
- 4:51does such gender pay gap happen? Like, what do
- 4:54you think drives that? So there's a really great
- 4:56report. So when, before Nine started, and actually
- 4:59it was what gave me the idea when I started to
- 5:03write this playbook, I started to do research
- 5:05on the gender pay gap. So, you know, 83, 84 cents
- 5:09on the dollar. And I found this really great
- 5:11paper from Sarah Jane Glynn. And she had this
- 5:16amazing, you know, kind of report on the reasons
- 5:20for the pay gap and what we can do about it.
- 5:22And she listed several reasons, things that are
- 5:25quantifiable. So things like years of experience
- 5:28in the industry, race and region certainly play
- 5:31a factor. But there are also unexplained reasons.
- 5:35And that's a combination of essentially discrimination
- 5:39and I think women's own reluctance to ask or
- 5:44their negotiating style in a way. So I kind of
- 5:50started to read about that and think well, that's
- 5:53bullshit like we can fix that You know, I don't
- 5:56want to be the reason that I am underpaid So
- 6:00I don't you know, we I can't care about what
- 6:02other people think of me just because I'm asking
- 6:05for You know 10 ,000 20 ,000 or asking questions
- 6:09So the pay gap that there's there's so many reasons
- 6:12for it, but there are certain things that you
- 6:15know are in our control Sure. And I can totally
- 6:18relate to that. And there is this uncomfortableness
- 6:21or unsettleness when you feel like you're advocating
- 6:23or asking for yourself for money. Yeah. Right.
- 6:26It's other things or for your company. And I've
- 6:28been guilty of that. I think of it early in my
- 6:30career. I was at a big corporate organization,
- 6:33kept taking on more responsibility and thought
- 6:35like, oh, eventually I'll just get what I deserve.
- 6:38Guess what? I never got what I deserved because
- 6:40I didn't want to ask. So when women are in that
- 6:44situation and it really comes down to that self
- 6:46advocacy, how do we approach that? I think you
- 6:49almost have to take yourself out of it because,
- 6:52you know, like you, I know a lot of other and
- 6:55myself included, I didn't know that I should
- 6:57be advocating for myself until much later. And
- 7:00I'm thinking, wow, how much money did I leave
- 7:01on the table all of those years? So I know a
- 7:05lot of women, really good friends of mine that
- 7:07are very, you know, very strong advocates for
- 7:10their teams, their clients, their, you know,
- 7:13parents, their family members, their kids. But
- 7:16when it comes to advocating for themselves, they
- 7:19really just, you know, retreat from that. And,
- 7:23you know, it is I don't know why I'm not a psychologist
- 7:25to explain those things. But I think if you're
- 7:29asking yourself, what can we do to think about,
- 7:31you know, what advice would you give other women?
- 7:34Like, what would you tell your best friend or
- 7:36your, you know, coworker? if they were having
- 7:39this discussion of how do I advocate for myself?
- 7:42I know, you know, women who have gone, myself
- 7:45included, years without accepting, you know,
- 7:48without asking for a raise or accepting the fact
- 7:51that raises aren't being given and, you know,
- 7:54they say the squeaky wheel kind of gets the grease
- 7:56and it's not to really be annoying to your employers
- 8:01because you have to understand the context of
- 8:03maybe why you're not getting the raise or why
- 8:05you're not getting promoted. But really, the
- 8:07lesson is don't wait around to be asked because
- 8:09you ultimately are in charge of your own career.
- 8:13No one is going to be, you know, it's no one
- 8:16else's job to wait, you know, to kind of make
- 8:18sure that you're getting promoted. You're getting
- 8:20the raise that you deserve. It really is in your
- 8:23own control to do those, to take care of those
- 8:27things. Makes sense. So someone's listening to
- 8:29this, which I'm sure this is the case for many
- 8:32women listening to this. And they're like, wow,
- 8:34I haven't had a Raise I'm not really getting
- 8:37compensated for all the additional work. I've
- 8:39taken on in the last year or two What's that
- 8:42approach? How do we approach that first thing
- 8:44you're thinking I need to do something now What
- 8:46do I do? Yeah, so I think there's a couple of
- 8:48things one is, you know pay equity is making
- 8:52sure that you're getting paid the same as others,
- 8:56men and women, for the role that you are doing.
- 8:59So when you get hired, the job description is
- 9:01essentially, think of it as your scope of work.
- 9:04So the company is saying, this is what we're
- 9:06going to ask you to do, and in return, we're
- 9:09going to pay you, I'm making it up, $150 ,000.
- 9:12Okay, and then if a client was to increase your
- 9:15scope, You wouldn't say, sure, I'll keep doing
- 9:17it for the same amount of money, but now you're
- 9:19asking me to do more. And again, that has to
- 9:21be substantial and a pattern over a period of
- 9:25time. So I think you can approach that discussion
- 9:28with your manager and say, hey, my level, I'm
- 9:32a director level, and I'm making this much, and
- 9:34this is what you asked me to do. Now, since then,
- 9:37my clients have doubled or my region has increased.
- 9:41And certainly, quantify. you know, your accomplishments
- 9:45to justify the increase as well. But it is really
- 9:48just kind of looking at it from almost a very
- 9:51business standpoint, which I think is important
- 9:53because I think women tend to personalize and
- 9:56feel like, oh, I don't want to ask. I don't want
- 9:58to feel greedy. But if you think of it as a business
- 10:01contract that you have with your employer, it
- 10:04makes it a little bit easier. I love that. And
- 10:07what about timing? When do we do this? So it's
- 10:11not whatever you feel like it. So we give some
- 10:14guidance to women. There's actually, we put a
- 10:17checklist together for a promotion. Like, how
- 10:20do you know you're ready for a promotion? And
- 10:22we have 15 things on there that women should
- 10:26understand because it's not just, hey, you did
- 10:29a good job and... you know, now it's promotion
- 10:32and raise time, so you should ask. Certainly
- 10:35that's, you know, what is the window? And every
- 10:37company has one specific window or multiple windows
- 10:41throughout the year where they look at raises
- 10:43and promotions, but there are also other things.
- 10:46So, you know, did you do something just amazing
- 10:49at the company where it got a lot of press and
- 10:52a lot of publicity? And you can know, can you
- 10:54leverage that as a way to ask? Have you brought
- 10:57in a really big client or helped renew a really
- 11:00big client, and there's like been, you know,
- 11:03revenue increase. But there's also, you know,
- 11:06how is the company doing? Right? So if the company
- 11:09isn't doing well, and they're laying off people,
- 11:12and that's a whole separate thing, you know,
- 11:14but if they're laying off people, that's probably
- 11:16not the best time to go in and ask how you ask
- 11:20when you ask and frame it is really important.
- 11:23I think women need to understand the context
- 11:26of the corporate environment that they're operating
- 11:28in. So it isn't just about advocating for yourself,
- 11:31that is so, so important. It has to start there.
- 11:34But you also really have to understand, you know,
- 11:37kind of the corporate landscape, what your bosses
- 11:40are thinking, what's happening in their mind.
- 11:42And before you go in and ask, I can't like put
- 11:46an exclamation behind that enough. Because yes,
- 11:49I said I wasn't great advocating for myself,
- 11:51especially early in the career. But then sitting
- 11:54in the manager, the bossy the last several years,
- 11:57I've Been on the other side of those conversations
- 12:00where some people came in prepared handled it
- 12:03appropriately had the facts And i'll never forget
- 12:05this one woman came into my office who had been
- 12:08there for several years good employee Not amazing,
- 12:11but but decent right after we had a staff meeting
- 12:14where I said we were behind budget We weren't
- 12:16hitting numbers. We were behind our revenue goals
- 12:19And you know kind of batten down the hatches
- 12:22figure out how to save money and increase sales
- 12:24She came into my office and asked for a raise.
- 12:28Not like a two percent, it was like a fifteen
- 12:31thousand, I mean something significant and I
- 12:34just sat there baffled. Like I can't believe
- 12:37the timing of you asking me this. Like and I
- 12:40don't even know how I handled it. I think I took
- 12:43a lot of deep breaths before I responded. Like
- 12:45hello, were you in the last meeting? Yes. So
- 12:49that was, I appreciate her having the comfort
- 12:53to come to me but it's like That just showed
- 12:55she was completely oblivious to what was going
- 12:58on and and to me it hurt her credibility It hurt
- 13:01her like hey, you are not paying attention to
- 13:04what's going on Like we're trying not to let
- 13:05people let go essentially and you're asking for
- 13:09a race So I think that is important. You want
- 13:11people to be confident you want them to come
- 13:13in there, but timing is so important timing is
- 13:17important. And I would have counseled her had
- 13:19she come to me, I would have said, Hey, okay,
- 13:22you you cannot go in, you know, right after this
- 13:24meeting, give it a week or two kind of breathing
- 13:28room, and go in and talk to your direct manager
- 13:32and ask them and if that was you great, you know,
- 13:35going into you. Yeah, so going into your direct
- 13:38manager and saying, Hey, I understand the message,
- 13:41you know, you have to acknowledge what you just
- 13:45heard and ask the question, how are you compensating
- 13:49or what is your retention strategy in the light
- 13:53of our business context? How are you rewarding
- 13:58your employees? And that could be monetary, that
- 14:02could be in other ways, but it's asking the question
- 14:06rather than... just saying, I want an increase.
- 14:09And if that's the priority, that's great. But
- 14:12you really have to go in with, again, the timing,
- 14:15not after the meeting, give it a week or two,
- 14:17rehearse script, and really try to understand
- 14:21how are you going to be rewarded, given the business
- 14:25environment. That makes total sense. Now, of
- 14:29course, every company is different with their
- 14:31timing. But typically, budgets are set. in the
- 14:34fall, winter, performance reviews and raises
- 14:37happen typically in the spring. So we're probably
- 14:41in that time phase where people just went through
- 14:42performance views, maybe got raises. But how,
- 14:45from a year -round perspective, do we make sure
- 14:48we're doing the things, besides doing our job
- 14:50and doing it well, that when it comes to budget
- 14:53season that your manager is like, wait, I need
- 14:56to take care of my employee. She's been doing
- 14:58this. So how do we sort of operate throughout
- 15:00the year? That's a great question. And I think
- 15:03a lot of people assume that you will ask for
- 15:07the raise or the promotion or try to negotiate
- 15:09your raise when you are given that raise. And
- 15:13that could be in January, February, March. But
- 15:15the problem with that is those budgets were decided
- 15:19months ago. And we did a whole focus I think
- 15:24back in October or November around now is the
- 15:28time to really quantify the value of your accomplishments
- 15:31and have a pre -chat with your manager and ask
- 15:35for raise or promotion or just let them know
- 15:38because what they don't see behind the scenes
- 15:41is. the managers or the managers managers are,
- 15:44you know, they in many cases have an Excel file
- 15:47and they are looking at budgets for next year.
- 15:51They're determining what the raise in the bonus
- 15:53pool is going to be and how that's going to get
- 15:56split across, you know, the high performers versus,
- 16:01you know, the people who are going to get a smaller
- 16:04raise. So that could be a 2 % versus 6%. So that's
- 16:07kind of already been decided even promotions.
- 16:10And I think you might, you know, I'm sure you
- 16:12experienced this as well. You kind of know who's
- 16:14going to get promoted before you're actually
- 16:17giving out those promotions. So I think you have
- 16:20to understand again, it's the context and the
- 16:23timing is really important. Asking for a raise
- 16:26when you're getting your performance review is
- 16:28not the right time. You need to have communicated
- 16:31your intent or your wish or this is what I'm
- 16:34looking for in the following year. I'm looking
- 16:37for a raise. I'm looking for a promotion. I'm
- 16:40looking to move to a different department, whatever
- 16:42that is, you know, when your managers are actually
- 16:44making those decisions. That's great advice.
- 16:48So what about self promotion and exposure? How
- 16:51does that all tie into how these decisions are
- 16:54made throughout the year? So I always tell people,
- 16:57you know, you can't just negotiate in a vacuum.
- 17:00You can't have this conversation once a year.
- 17:02You also can't negotiate your value if you cannot
- 17:06recognize and articulate it. And that needs to
- 17:10happen throughout the year. It is not a one -time
- 17:13thing. It is not just around your performance
- 17:15reviews. I get asked by a lot of young women,
- 17:19by a lot of women actually across their career
- 17:22journey, well, it feels like I'm bragging. Like,
- 17:26okay, you have to reframe it as communicating
- 17:29and stakeholder management. I would have a sticky
- 17:34on my laptop when I worked at a consulting company
- 17:37that was highly matrixed. like networking internally
- 17:42was really important. Communicating your value
- 17:44was really important. And I would say, who needs
- 17:47to know? And when I had a great meeting or a
- 17:51really bad meeting or something was coming up,
- 17:53I needed to communicate, you know, who else needs
- 17:56to know? Well, I work in this one group, but
- 18:00you have a lot of stakeholders across the company
- 18:02in different groups. So kind of sending an email,
- 18:05you know, once a week, once every couple of weeks
- 18:08and putting in some senior people where the information
- 18:11is going to be relevant. Even like, hey, we had
- 18:14a great meeting with this client. And, you know,
- 18:17last week, the team did a great job. There were
- 18:19a couple of next steps, wanted you all to be
- 18:22aware. So you kind of think of it as communicating,
- 18:26because I think people really like being informed
- 18:29and what's in the know, especially around big
- 18:31happenings in the company. Sure. And how important
- 18:33is that exposure outside just your Manager like
- 18:37to the rest of whether it's a leadership team
- 18:39or to the CEO depending on the structure of the
- 18:41company How important is that and how do we go
- 18:44sort of a? Not above and beyond but above and
- 18:47beyond just focusing on our manager I think it's
- 18:50critical because you those decisions that are
- 18:52made around raises and promotions and visibility
- 18:55and you know different like really good projects
- 18:58are Not necessarily made by your manager. So
- 19:02this is especially important if you're women
- 19:04who are early in their careers because their
- 19:07managers are also kind of like mid level. And
- 19:11you really want to get in, you know, you want
- 19:13to be visible across the organization, across
- 19:17departments and across senior leaders because
- 19:20they're the ones who are making those decisions
- 19:22in the room. And you can't, you know, unfortunately,
- 19:27you know, manager training has really dropped.
- 19:29in companies, so you can't only rely on your
- 19:33manager anymore to be the advocate for you in
- 19:36the room. You might get a manager who's a really
- 19:39strong advocate. That's great. But sometimes
- 19:41you have a manager that isn't, you know, very
- 19:44vocal and may not, not because they don't like
- 19:47you, but they're just like not in their personality
- 19:49to, you know, kind of be vocal in the room. So
- 19:51it's important to make sure people across the
- 19:54company, you know, know who you are. And when
- 19:56that time comes to say, oh, Betsy should get
- 19:59promoted. Everyone in the room kind of like nods
- 20:02their head like, oh, yeah, I know Betsy. She's
- 20:03fantastic. Yep. That's so important. And it doesn't
- 20:07matter the size of company. I mean, I've seen
- 20:08that at smaller companies and larger companies
- 20:10need to have that influence and sponsors from
- 20:14others. So I love that. All right. Let's flip
- 20:16this a little bit. So we've been talking about
- 20:18when you're on the side of the table asking for
- 20:21promotion, raise, whatever it is. What if you're
- 20:24the manager who has somebody come to you and
- 20:27I gave my story of bad timing, but somebody comes
- 20:29to you and they're a good employee, but they're
- 20:32like, I Googled my job and on Glassdoor I should
- 20:35be making 200 ,000 and they're making 75. I don't
- 20:38know making up numbers, but as the manager How
- 20:41do you handle that when you have employees who
- 20:43are solid employees, but they're coming with
- 20:47whether it's wrong time bad numbers Whatever
- 20:50it is. Like how do you how do you handle those
- 20:52conversations as a manager? So again, I think
- 20:55as a manager what I would love for every manager
- 20:58to do when an employee comes to them and asks
- 21:02for something, and they're clearly advocating
- 21:04for themselves, the first thing to say is, thanks
- 21:08for asking, or thanks for bringing this up. I
- 21:12think we have to reinforce the behavior, but
- 21:15course correct, you know, maybe how they went
- 21:18about it. But I don't think we should, you know,
- 21:21tell people like, well, I can't believe you asked.
- 21:25And I think that's one of the reasons where women
- 21:27feel, you know, reluctance to go in and ask because
- 21:31of, you know, kind of, I think a lot of women,
- 21:33you know, get backlash, again, perceived as greedy
- 21:36and selfish. So the first thing is, hey, thanks
- 21:38for asking. I'm glad you brought this up. Now,
- 21:41where are you getting those numbers from? And
- 21:44you know really and then also communicating the
- 21:47compensation strategy of the company because
- 21:50what we tell women You know and and guide them
- 21:52towards isn't that you should just go in and
- 21:54ask for more You just want to make sure you're
- 21:57not leaving money on the table So if the range
- 22:00of the of the role that you're in again is between
- 22:03a hundred and a hundred and fifty Well, you should
- 22:06understand, you know, what is the range where
- 22:08where do you fall and why but it's also you know
- 22:11incumbent on the manager to communicate, you
- 22:16know, hey, you're in the range and that requires
- 22:19the entire company. Like that's a system issue,
- 22:22right? HR needs a compensation strategy. The
- 22:24manager should understand what that is. How is
- 22:27that range determined? What's the criteria? And
- 22:30being able to communicate that. back to them
- 22:32because it's not just, oh, well, if you've done
- 22:35your research with external sources that you
- 22:39should be making triple, well, in this company,
- 22:42the role that you have, this is the range that
- 22:46we offer. And it's based on years of experience.
- 22:50It's 10 years of experience at the low level,
- 22:5215 years at the higher level. Just have some
- 22:55quantitative criteria. Because I think people
- 22:57just want to trust that they're making what they
- 23:00are supposed to be and they're not being underpaid.
- 23:04I think it's really just having that comfort
- 23:05level and confidence. No, that's great. That's
- 23:08a great approach. And you sort of touched on
- 23:10this in the beginning with your own story, but
- 23:12when you're taking a new job at a new company,
- 23:15how do we approach that? How do we, what are
- 23:17we based enough of what we made and then trying
- 23:19to add money to that? Like, how do we, how do
- 23:21we go approach that when we're taking a new job
- 23:23and making sure we're not leaving money in the
- 23:25table. So never ever give your number. Have it
- 23:30ready. Have it in the back of your head. Have
- 23:32a sense of what you would like or what you think
- 23:34the role not It's not even like what you would
- 23:36like I would like to make you know millions of
- 23:38dollars But you know, you can't just go in and
- 23:41expect that so you have to really understand
- 23:44You need to go to credible sources, you know,
- 23:47and it's not just one source But it's you have
- 23:49to use multiple sources use recruiters use job
- 23:53descriptions that list pay ranges and You know
- 23:56make sure you have that in the back of your mind,
- 24:00but never ever give your number if you can help
- 24:02it. And always say, what's the range for the
- 24:06role? Well, like, OK, well, I would rather get
- 24:10the range from them. And then you can ask, well,
- 24:14what's the criteria that you use for that range?
- 24:17Cool. I like that. And again, ask questions,
- 24:21you know, understand their rationale. What's
- 24:23their logic behind the numbers rather than coming
- 24:27in with your own? Because you want to know if
- 24:30they actually have rationale for, you know, they
- 24:33have a compensation strategy because, you know,
- 24:35again, the goal isn't to make as much as you
- 24:38can. It's to make as much as you can within the
- 24:40range that they're providing you. That's great.
- 24:44And it's funny as you're saying that it also
- 24:45makes me think about people who've been at the
- 24:47same company for a long time how and I victim
- 24:51of this I have friends who are victim of this
- 24:52where people come in doing something similar
- 24:55Making way more because they negotiated better.
- 24:58They had that opportunity Meanwhile, i'm sitting
- 25:00here get my you know, three percent raise every
- 25:02year So if you're in that situation where it's
- 25:05probably a bigger company where there's structure
- 25:07people coming in, you know Just kind of you know,
- 25:10they're coming in making more than you. How do
- 25:13you approach that? So I'll tell you a really
- 25:15quick story. And I realized as a manager, many
- 25:19years ago, I was responsible for, you know, kind
- 25:22of like salary across my team. And I saw the
- 25:27range of salaries across team members. And I
- 25:30saw this woman who had been at the company for
- 25:32a very long time. She was one of the top performers
- 25:36in this company. And she was paid like she was
- 25:40at the lowest end of salaries. And I asked, why
- 25:45is she so fantastic? Why is she not paid as much
- 25:50as some of the other folks? And the response
- 25:53I got was, well, the other folks just kind of
- 25:55negotiated more, better. And this woman had been
- 25:59at the company for a really long time. And so
- 26:03I think, again, as the manager, as women, especially
- 26:08managing teams, you can identify the pay inequities
- 26:13within your own team. So even if the company
- 26:16may not have a compensation strategy, you should
- 26:18be able to ask questions of making sure that
- 26:21your team members are being paid fairly based
- 26:24on performance or based on years of experience.
- 26:27And I think as the employee, it is just asking
- 26:30the question of Again at the right time with
- 26:33the right context, you know understanding what
- 26:36is the range that you know, they should be making
- 26:38and again the companies need to have Rhyme and
- 26:42reason for the pay ranges and I think with the
- 26:44salary transparency laws That you know have been
- 26:48kind of rolling out throughout the country It's
- 26:51becoming easier and companies are being forced
- 26:53to publish ranges and have you know have ranges
- 26:57that they need to communicate internally and
- 26:59externally so people aren't being underpaid who
- 27:03have been there for a really long time. No, that's
- 27:06so important and so true. And from the company
- 27:09perspective, when you're sitting there managing
- 27:11P &L and you're like, well, I can save 10 here,
- 27:1420 there. It's not personal. It's a business
- 27:17decision, not the right business decision by
- 27:19any stretch. But that's how this just sort of
- 27:21happens. And to your point, it's not that it's
- 27:24always malicious. The gender pay gap just happened
- 27:26because of how we're approaching our Personal
- 27:29corporate strategy of of you know, being an advocate
- 27:32for ourselves So it's so interesting when sometimes
- 27:35I think you think no one's looking at you and
- 27:36be like, oh you're a woman I'm just gonna pay
- 27:38you less. I don't have it's it's not that black
- 27:41and white typically, but it's like we've just
- 27:43created this Cycle, yes in order to we have to
- 27:48figure out how to break it and it takes the managers
- 27:50and the leaders and you know business owners,
- 27:53but then also the employees, they have to take
- 27:56responsibility for that too, for that advocating.
- 27:59So it's, I don't know, are we headed in the right
- 28:02direction? Do you think? I think, you know, the
- 28:04more we talk about it, the better it is. And
- 28:06I think, you know, really letting, and again,
- 28:09this is why. You know nine exists because it's
- 28:12not just teaching you how to self advocate But
- 28:14it's giving you like insider intelligence that
- 28:16women especially going coming into the workforce
- 28:19Don't have and you it takes years and years of
- 28:22trial and error to learn this but you know every
- 28:25company worth their salt should have a You know
- 28:29a budget for a role that they're recruiting for
- 28:32Every company, you know, so like hey, we're gonna
- 28:34pay, you know between a hundred and a hundred
- 28:36fifty thousand dollars for this role and As the
- 28:40employee coming in you should know that there
- 28:41is a range that there and when they make you
- 28:44the offer they are naturally going to give you
- 28:47offer you the lowest end of the range and If
- 28:50you accept it, they're thinking great. We just
- 28:53saved ten twenty thirty grand, right? And that
- 28:57can go that's gonna go back to their you know
- 28:59bottom line, but if you ask for, you know, more
- 29:04based and again, you know, the criteria for the
- 29:06100 versus 150 and you ask the right questions
- 29:09and ask them why they decided to give you the
- 29:12hundred instead of 125 or 150 or somewhere along
- 29:15that continuum. Then you kind of have you're
- 29:18using numbers and data to make your ask rather
- 29:21than I just want more. So again, it's harder
- 29:24to argue with that. So Companies expect to negotiate
- 29:28their starting point is always going to be the
- 29:30lower end. So, you know, don't hesitate I love
- 29:34that Okay, so this has been a lot of good advice
- 29:37for both people at both sides of the table So
- 29:40what's your parting advice words that will help
- 29:44eliminate this or close the gap on the gender
- 29:47pay gap? What do you think we need to do? So
- 29:49I think the one thing that I would like to tell
- 29:52women is set goals that matter I think too often,
- 29:58you know, women tend to do that. And I think,
- 30:01you know, that like housework type of, you know,
- 30:05that was talked about, you know, before is, you
- 30:09know, you're volunteering for all of these committees
- 30:11and, you know, you're kind of like the mom of
- 30:14the team and you're taking care of everybody.
- 30:17Fine. No one's going to tell you not to do those
- 30:19things, but those things are not getting you
- 30:22promoted. So you really have to focus on goals
- 30:25that matter. And when I say that matter, talk
- 30:28to your manager about, are these the things that
- 30:31are going to get me promoted? Or are these the
- 30:33things that are going to actually have an impact
- 30:36on my career trajectory in this company and based
- 30:39on what I would like to accomplish? Yes or no?
- 30:43make sure that you're connecting your goals to
- 30:45the business goals because most companies, if
- 30:49not all companies, really just look at your value
- 30:53to them is how much money are you saving them
- 30:56and how much money are you making them? So if
- 30:58you're in sales, that's a super easy way to say,
- 31:00I'm making you money. But if you're in other
- 31:03administrative roles, think about how you are
- 31:06operating that helped the company make money
- 31:09or save money or bring some type of quantifiable
- 31:12value. which leads me into quantifying your value.
- 31:18There's three work categories that every woman
- 31:21should keep in mind. So when you track your accomplishments,
- 31:24categorize your accomplishments into one of these
- 31:27three categories. The first is people developer.
- 31:30super easy to understand how are you helping
- 31:32people, whether it's the intern or whether it's
- 31:35your peers, whoever it is, you're managing and
- 31:38developing people. The second is business operator.
- 31:41That business operator is really about how are
- 31:43you, you know, working along with the processes
- 31:46and the administrative things or even, you know,
- 31:49how you're running, helping to run the company
- 31:51and your team. And then, finally, the value creator
- 31:53is, this is the role that you were hired for.
- 31:56What is the value that you are creating within
- 31:59the role for your company or for your client
- 32:01or both? And have accomplishments, well, have
- 32:05goals and accomplishments under each of those
- 32:07three categories. And at least for one, in each
- 32:11of those categories, quantify the value. What
- 32:14is the impact that you've had on the number of
- 32:17people, on the... money saved, money earned,
- 32:22make sure at least one has a dollar sign, percent
- 32:25sign, or number sign next to it. And so when
- 32:29it comes time to, and that's really kind of creating
- 32:31your business case. And when it comes time to
- 32:34asking for that raise or promotion in the right
- 32:36time, in the right context, you bring that business
- 32:38case to your manager and present it as a fact
- 32:43-based decision rather than any, you know, It
- 32:47doesn't need to be emotional. It just needs to
- 32:49be fact -based. Oh, that's so good. And fact
- 32:52-based is so important when you're dealing with
- 32:54money, right? Essentially, that's what the company
- 32:57is always trying to maximize their money, save
- 32:59their money. So you can show how you're impacting
- 33:02that versus, oh, she's really nice and she's
- 33:05a hard worker. She stays late. That's great.
- 33:07But that's not going to get you a salary increase
- 33:10or maybe even a promotion. So being really factual
- 33:13and having the numbers behind that. I think is
- 33:16amazing advice. And one last piece of advice
- 33:19is when you make your ask, stop talking. Oh my
- 33:26gosh. That's amazing. Stop talking. Just silence.
- 33:30Let the other person process what you've asked
- 33:33for. Formulate a response because too often we
- 33:37tend to say oh, but I understand, you know, if
- 33:40you can't do it like or Worse, I have you know
- 33:44two kids in a mortgage and I just bought a house
- 33:47like no Just no just put your ask out there based
- 33:52on this. I would like stop talking and force
- 33:56the silence force a response and Whatever the
- 34:00response is, you know, make sure you have and
- 34:03answer ready to go. Oh, that is amazing. That
- 34:07is the best advice to end on right there because
- 34:09it's so true. We start to spiral. We start to
- 34:12explain or give other details that aren't important.
- 34:15So causing that silence is a great tactic. I
- 34:18love that so much. Oh my gosh, Bob, now we could
- 34:20talk about this for another hour. This is such
- 34:22great advice. So if people want to find you additional
- 34:25information, we'll put all the links in the show
- 34:27notes, but you definitely have some great tools
- 34:29and resources to help. support women. So thank
- 34:32you for being loud and lifted in your mission
- 34:36in life, which is amazing, supporting women.
- 34:39Thank you so much. I love this conversation because
- 34:41it was such a good reminder that self -advocacy
- 34:44is not about being difficult, pushy or ungrateful.
- 34:47It's about understanding your value, knowing
- 34:49how to communicate it and being willing to ask
- 34:51better questions instead of hoping someone else
- 34:54advocates for you. Too many women are leaving
- 34:57money, opportunity, and advancement on the table
- 34:59simply because they've been taught to wait, stay
- 35:02quiet, or make themselves more comfortable for
- 35:04everyone else. And Bapna made such a strong case
- 35:07for why this has to change and how to make it
- 35:09happen. If this episode resonated with you, send
- 35:12it to another woman in your circle. These are
- 35:14the conversations that help us all lead louder
- 35:17and lift higher.