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Latest / SightShift with Chris McAlister

Finishing Well at the Top: John Carter’s Story

On his last day in the office, John Carter, President & COO of Nationwide Financial, shares the lessons of a 40-year career in financial services. Under his leadership, Nationwide grew by 50%, delivered record results, and set the tone for admired leadership across the industry.

This conversation explores:

Building a performance culture that lasts

How empathy, clarity, and focus shaped his leadership

Why leaving well is as important as leading well

Named President & COO Emeritus, John leaves behind a legacy that will shape Nationwide and the financial industry for decades to come.

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