Latest / The Platform Economy with Fexingo: Marketplaces, Networks, and Multi-Sided Businesses
How Marketplaces Weaponize User Reviews
We look at how major platforms are shifting from passive review aggregation to active reputation engineering. Using a specific case of a mid-sized home services marketplace, we examine the mechanics of algorithmic review suppression and the new regulatory pushback in Europe. This episode breaks down the economics of trust as a moat, why fake reviews cost more than fraud detection, and what this means for independent sellers trying to compete on visibility.
#MarketplaceEconomy #ReviewReputation #PlatformGovernance #TrustAndSafety #AlgorithmicTransparency #FakeReviews #ConsumerProtection…
The skinny
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