Empowering individuals and teams to embrace user-centered design to accelerate innovation | Chris Magdelain #DesignThinking #UX
Chris Magdelain is the Director of User Experience Strategy at Genesys, where he drives cross-departmental initiatives aligned with the company’s vision of Empathy-as-a-Service. By leading transformative Design Thinking programs, he empowers individuals and teams to embrace user-centered design to accelerate innovation while activating thousands of employees across the organization in collaborative problem-solving. His leadership has driven meaningful improvements in product development, customer experience, and operational efficiency, contributing to Genesys’ continued growth and success…
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