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Latest / Closing the Deal with Fexingo: Sales, Negotiation, and Revenue Conversations for Operators

How a Rep Closed by Asking the Buyer to Teach Them

Episode 73 of Closing the Deal with Fexingo explores a counterintuitive technique: closing a deal by asking the buyer to teach you something. Lucas and Luna break down how one enterprise software rep turned a stalled six-figure deal into a signed contract by inviting the procurement director to explain their company's deployment process. They walk through the exact script, the psychology behind it (the protégé effect, cognitive fluency, and reciprocity), and why teaching actually shifts the buyer from evaluator to partner. The episode includes a real breakdown of the rep's email…

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