Latest / Punk CX: Customer Experience Insights with Adrian Swinscoe
Customer experience doesn’t stop - Interview with Richie Manu
Today’s interview is with Richie Manu, who is Programme Director (Culture & Enterprise) at University of the Arts London, a multi-award-winning lecturer, a designer, creative consultant and author. Richie joins me today to talk about how the student and educator experience has changed over the last few months, what customer experience means to him and design-led, creative businesses and art entrepreneurs and what the future of experience looks like from his perspective.
This interview follows on from my recent interview – Proactive support is the holy grail of customer support – Interview…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.