Latest / DEWA Podcasts / DEWA, the world’s first AI-native utility, organises the second Agentic AI Retreat at Al Shera’a – the world’s tallest, largest and smartest net positive government building
Transcript
- 0:00Welcome to today's episode, where we delve into
- 0:02DWR's pioneering journey in artificial intelligence.
- 0:07I'm your host, and joining me is my co -host.
- 0:10Hello, everyone. Let's talk about DWR, the world's
- 0:14first AI -native utility, organizing the second
- 0:17agentic AI retreat at Al -Sharaa. This is the
- 0:20world's tallest, largest, and smartest net -positive
- 0:24government building. That's remarkable. Saeed
- 0:27Mohammed Al -Tayyar, the MD and CEO, highlighted
- 0:31their use of advanced AI technologies to reinforce
- 0:35Dubai's position as a futuristic city. Absolutely,
- 0:39and they're aligning with the UAE government's
- 0:42AI framework to enable autonomous execution and
- 0:45decision -making. It supports their aim to be
- 0:48the first in the world to deploy broad agentic
- 0:50AI models. Diwa started this AI journey in 2017
- 0:54and aims to transform into a leading digital
- 0:58organization globally. They've integrated AI
- 1:02across their value chain, generation, transmission,
- 1:05and distribution. Yeah, and by 2025, they were
- 1:09producing podcasts using Google's Notebook LM,
- 1:12slashing costs and reaching a wider audience.
- 1:16They also achieved a 98 .9 % score on Dubai government's
- 1:20happiness index. From reducing security deposit
- 1:24refund time to just eight minutes, to expanding
- 1:28applications like smart substations and automated
- 1:31restoration. Not to forget their virtual assistant
- 1:34Ramas, handling over 13 million inquiries since
- 1:382017. Their use of AI even extends to predictive
- 1:42analytics, AI -powered solar forecasting, and
- 1:46Microsoft 365 Copilot for streamlined workflows.
- 1:50These milestones underscore Diwa's relentless
- 1:53pursuit of excellence in AI integration. Stay
- 1:56tuned as we continue to explore such groundbreaking
- 2:00innovations.