Latest / Omni Talk Retail / Kroger's Sunk Cost Trap, Ulta's Mirakl & Why Klarna's Walmart Deal Is 'One' For The Ages | Fast Five
Transcript
- 0:01The
- 0:01Yammetalk
- 0:02Fast5
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- 0:07Retail
- 0:07Group
- 0:07is
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- 0:08consulting
- 0:08firm
- 0:09that
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- 0:09most
- 0:10complex
- 0:10challenges
- 0:11and
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- 0:12its
- 0:12clients,
- 0:12people
- 0:13and
- 0:13communities
- 0:14for
- 0:14their
- 0:14maximum
- 0:15potential.
- 0:15CRG
- 0:16brings
- 0:16the
- 0:17experience,
- 0:17tools
- 0:18and
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- 0:18like
- 0:18pragmatism
- 0:19to
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- 0:19retailers
- 0:20and
- 0:20consumer
- 0:21products
- 0:21companies
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- 0:25and
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- 0:26catalyst
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- 0:27Commerce.
- 0:28Over
- 0:28450
- 0:29retailers
- 0:29are
- 0:30opening
- 0:30new
- 0:30revenue
- 0:31streams
- 0:31with
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- 0:33and
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- 0:35with
- 0:35Miracle
- 0:36unlock
- 0:37more
- 0:37products,
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- 0:39and
- 0:39more
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- 0:40without
- 0:40the
- 0:40heavy
- 0:41lifting.
- 0:41What's
- 0:42holding
- 0:42you
- 0:42back?
- 0:43Visit
- 0:43miracle.com
- 0:44that's
- 0:45mirakl.com
- 0:47to
- 0:47learn
- 0:47more
- 0:48and
- 0:48Simbi
- 0:49Simbee
- 0:49powers
- 0:50the
- 0:50most
- 0:50retail
- 0:51banners
- 0:51in
- 0:51the
- 0:51world
- 0:52with
- 0:52today's
- 0:53only
- 0:53multimodal
- 0:54platform
- 0:54for
- 0:54in
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- 0:55intelligence.
- 0:56See
- 0:56how
- 0:56Albertsons,
- 0:57BJ's
- 0:57Spartan
- 0:58Nash
- 0:58and
- 0:58Wakefern
- 0:59win
- 0:59with
- 0:59AI
- 0:59and
- 1:00automation@simbirobotics.com
- 1:02that's
- 1:03s
- 1:03I
- 1:05and
- 1:06Infios.
- 1:07At
- 1:07Infios,
- 1:07they
- 1:08unite
- 1:08warehousing,
- 1:09transportation
- 1:09and
- 1:10order
- 1:10management
- 1:11into
- 1:11a
- 1:11seamless,
- 1:12adaptable
- 1:13network.
- 1:13Infios
- 1:14helps
- 1:14you
- 1:15stay
- 1:15ahead
- 1:15from
- 1:16promise
- 1:16to
- 1:17delivery
- 1:17and
- 1:18every
- 1:18step
- 1:18in
- 1:19between.
- 1:19To
- 1:20learn
- 1:20more,
- 1:20visit
- 1:20infios.com
- 1:22or
- 1:22meet
- 1:22them
- 1:22at
- 1:23Shop
- 1:23Talk
- 1:23Spring
- 1:24in
- 1:24Booth
- 1:241908
- 1:25and
- 1:25see
- 1:25how
- 1:25they
- 1:26relentlessly
- 1:26make
- 1:27supply
- 1:27chains
- 1:27better.
- 1:28And
- 1:28finally,
- 1:29Ocampo
- 1:29Capital.
- 1:30Ocampo
- 1:31Capital
- 1:31is
- 1:31a
- 1:31venture
- 1:31capital
- 1:32firm
- 1:32founded
- 1:33by
- 1:33retail
- 1:33executives
- 1:34with
- 1:35the
- 1:35aim
- 1:35of
- 1:35helping
- 1:36early
- 1:36stage
- 1:36consumer
- 1:37businesses
- 1:37succeed
- 1:38through
- 1:38investment
- 1:39and
- 1:39operational
- 1:40support.
- 1:40Learn
- 1:41more@ocampocapital.com
- 1:44hello,
- 1:45you
- 1:45are
- 1:45listening
- 1:46to
- 1:46Omnitalk's
- 1:47Retail
- 1:47Fast
- 1:47Five,
- 1:48ranked
- 1:48in
- 1:48the
- 1:48top
- 1:4810%
- 1:49of
- 1:49all
- 1:49podcasts
- 1:50globally
- 1:50and
- 1:50currently
- 1:51the
- 1:51only
- 1:51retail
- 1:52podcast
- 1:52ranked
- 1:52in
- 1:53the
- 1:53top
- 1:53100
- 1:53of
- 1:54all
- 1:54business
- 1:54podcasts
- 1:55on
- 1:55Apple
- 1:55Podcasts.
- 1:56The
- 1:56Retail
- 1:56Fast
- 1:57Five
- 1:57is
- 1:57the
- 1:57podcast
- 1:57that
- 1:58we
- 1:58hope
- 1:58makes
- 1:58you
- 1:58feel
- 1:59a
- 1:59little
- 1:59smarter,
- 2:00but
- 2:00most
- 2:00importantly,
- 2:01a
- 2:01little
- 2:01happier
- 2:01each
- 2:02week
- 2:02too.
- 2:02And
- 2:03the
- 2:03Fast
- 2:035
- 2:03is
- 2:04just
- 2:04one
- 2:04of
- 2:04the
- 2:04many
- 2:04great
- 2:05podcasts
- 2:05you
- 2:05can
- 2:05find
- 2:06from
- 2:06the
- 2:06Omni
- 2:06Talk
- 2:06Retail
- 2:07Podcast
- 2:07Network
- 2:08alongside
- 2:08our
- 2:08Retail
- 2:09Daily
- 2:09Minute,
- 2:09which
- 2:09brings
- 2:10you
- 2:10a
- 2:10curated
- 2:10selection
- 2:11of
- 2:11the
- 2:12most
- 2:12important
- 2:12retail
- 2:12headlines
- 2:13every
- 2:13morning
- 2:14and
- 2:14our
- 2:14Retail
- 2:15Technology
- 2:15Spotlight
- 2:16series,
- 2:16which
- 2:16goes
- 2:16deep
- 2:17each
- 2:17week
- 2:17on
- 2:17the
- 2:18latest
- 2:18retail
- 2:18technology
- 2:19Trends.
- 2:20Today
- 2:20is
- 2:20March
- 2:2119,
- 2:222025.
- 2:22I'm
- 2:22your
- 2:23host
- 2:23Ann
- 2:23Bazinga.
- 2:24And
- 2:24I'm
- 2:25Chris
- 2:25Walton
- 2:26and
- 2:26we
- 2:26are.
- 2:26Here
- 2:27once
- 2:27again
- 2:27to
- 2:27discuss
- 2:28all
- 2:28the
- 2:28top
- 2:28headlines
- 2:29from
- 2:29the
- 2:29past
- 2:29week
- 2:30making
- 2:30waves
- 2:31in
- 2:31the
- 2:31world
- 2:31of
- 2:31omnichannel
- 2:32retailing.
- 2:34Chris
- 2:34Things
- 2:35are
- 2:35just
- 2:35rare.
- 2:36Rearing
- 2:36to
- 2:36go,
- 2:37Rearing
- 2:37to
- 2:37go.
- 2:37Rearing
- 2:38to
- 2:38go
- 2:38in
- 2:38Raring
- 2:39to
- 2:39go.
- 2:39Raring
- 2:40to
- 2:40go.
- 2:40Yeah,
- 2:40that
- 2:41sounds
- 2:41very
- 2:41Irish
- 2:42coming
- 2:42off
- 2:42St.
- 2:42Patrick's
- 2:42Day.
- 2:43My.
- 2:43I
- 2:43know
- 2:43Irish
- 2:44ex
- 2:44used
- 2:44to
- 2:44say
- 2:44that
- 2:45all
- 2:45the
- 2:45time.
- 2:45We're
- 2:45raring
- 2:45to
- 2:46go,
- 2:46Chris.
- 2:46Raring
- 2:47to
- 2:47go.
- 2:47What
- 2:47are
- 2:48you
- 2:48rare
- 2:48to
- 2:48go
- 2:48for,
- 2:48Ed?
- 2:49Because
- 2:50it's
- 2:50Shop
- 2:50Talk
- 2:50next
- 2:51week.
- 2:51Already
- 2:52it's
- 2:52upon
- 2:52us.
- 2:53It's
- 2:53coming.
- 2:54And
- 2:55tomorrow,
- 2:56I
- 2:56want
- 2:56to
- 2:56make
- 2:56sure
- 2:56that
- 2:57everybody
- 2:57listening
- 2:58knows
- 2:58we
- 2:58have
- 2:58a
- 2:59special
- 2:59LinkedIn
- 3:00Live
- 3:00event
- 3:00tomorrow
- 3:01at
- 3:0111am
- 3:02Central,
- 3:0312pm
- 3:03Eastern.
- 3:04We
- 3:04are
- 3:05going
- 3:05to
- 3:05bring
- 3:06you
- 3:06exclusive
- 3:07interviews
- 3:08with
- 3:08some
- 3:09of
- 3:09the
- 3:10top
- 3:11retail
- 3:12technology
- 3:13providers
- 3:14that
- 3:14you
- 3:14must
- 3:15see
- 3:15at
- 3:16Shop
- 3:16Talk
- 3:16next
- 3:16week.
- 3:16Are
- 3:17you
- 3:17getting
- 3:17excited
- 3:17for
- 3:17that,
- 3:18Chris?
- 3:18Oh,
- 3:19heck
- 3:19yeah,
- 3:19I
- 3:19am.
- 3:19And
- 3:20I
- 3:20mean,
- 3:20and
- 3:20one
- 3:20of
- 3:20them
- 3:20is
- 3:21actually
- 3:21featured
- 3:21in
- 3:22one
- 3:22of
- 3:22this
- 3:22week's
- 3:22headlines,
- 3:23too,
- 3:23so
- 3:23I
- 3:23can't
- 3:23wait
- 3:24to
- 3:24talk
- 3:24about
- 3:24that.
- 3:24But,
- 3:25yeah,
- 3:25no,
- 3:25we
- 3:25got
- 3:26a
- 3:26whole
- 3:26host
- 3:26of
- 3:26great
- 3:27companies
- 3:27we're
- 3:27planning
- 3:27to
- 3:27preview.
- 3:28But
- 3:29you
- 3:29know
- 3:29what
- 3:29else
- 3:29I'm
- 3:29excited
- 3:30about?
- 3:30And
- 3:30because
- 3:30I
- 3:30want
- 3:31to
- 3:31give
- 3:31them
- 3:31some
- 3:31props
- 3:31here
- 3:32before
- 3:32we
- 3:32get
- 3:32started,
- 3:33this
- 3:33is
- 3:33definitely
- 3:34the
- 3:34year
- 3:34the
- 3:34robot,
- 3:35you
- 3:35know,
- 3:36Kroger,
- 3:37you
- 3:37know,
- 3:37number
- 3:37one
- 3:38grocer
- 3:38in
- 3:38America,
- 3:39is
- 3:39piloting
- 3:39robotics
- 3:40in
- 3:40their
- 3:41stores
- 3:41with
- 3:41our
- 3:41friends
- 3:41at
- 3:42Simbi.
- 3:42That's.
- 3:43That's
- 3:43huge
- 3:44news.
- 3:44So
- 3:45that
- 3:45was
- 3:45our
- 3:45sponsor
- 3:46for
- 3:46getting
- 3:46that
- 3:46to
- 3:47roll
- 3:47out.
- 3:47That's
- 3:47awesome.
- 3:48Yes.
- 3:49Big
- 3:49time.
- 3:49Big
- 3:49time.
- 3:50I'm
- 3:50really
- 3:50excited
- 3:51to
- 3:51kind
- 3:51of
- 3:51stick
- 3:52by
- 3:52them
- 3:52and
- 3:52find
- 3:52out
- 3:53how
- 3:53things
- 3:53are
- 3:53going.
- 3:53You
- 3:53think
- 3:54we'll
- 3:54get
- 3:54the
- 3:54inside
- 3:54scoop
- 3:55somehow?
- 3:56Oh,
- 3:56I.
- 3:56I
- 3:57think
- 3:57so.
- 3:57And
- 3:57I
- 3:57think
- 3:58you
- 3:58and
- 3:58I
- 3:58are
- 3:58dialed
- 3:58in
- 3:59on.
- 3:59On
- 3:59the.
- 3:59On
- 3:59all
- 4:00things
- 4:00robotics.
- 4:00But,
- 4:01you
- 4:01know,
- 4:01I'm
- 4:02taking.
- 4:02I'm
- 4:02taking
- 4:02a
- 4:02victory
- 4:03lap
- 4:03for
- 4:03the
- 4:03year
- 4:03the
- 4:03robot,
- 4:04too.
- 4:04And
- 4:04I
- 4:04may
- 4:04not
- 4:04be
- 4:04the
- 4:05retail
- 4:05profit
- 4:06Doug
- 4:06Stevens,
- 4:06but
- 4:07I
- 4:07think
- 4:07I've
- 4:07definitely
- 4:08got
- 4:08the
- 4:08core.
- 4:08I
- 4:09think
- 4:09I've
- 4:09courted
- 4:09the
- 4:09market
- 4:09on
- 4:10the
- 4:10Omnichannel,
- 4:10Oracle,
- 4:11and.
- 4:11What
- 4:11do
- 4:12you
- 4:12think?
- 4:12Oh,
- 4:12yeah,
- 4:14I
- 4:15do,
- 4:15but
- 4:15people
- 4:16are
- 4:16ditching
- 4:16Omni
- 4:17Channel,
- 4:17Chris,
- 4:17So
- 4:18that's.
- 4:18It's
- 4:18got
- 4:19a
- 4:19short
- 4:19lifespan.
- 4:19You're
- 4:20going
- 4:20to
- 4:20have
- 4:20to
- 4:20come
- 4:20up
- 4:20with
- 4:20something
- 4:21a
- 4:21little
- 4:21more
- 4:22the
- 4:22Unified
- 4:23Commerce
- 4:23unicorn.
- 4:24Should
- 4:24I
- 4:24be
- 4:24that?
- 4:25Shout
- 4:25out
- 4:25to
- 4:25my
- 4:25friend
- 4:26Ben
- 4:26Miller.
- 4:26He'll
- 4:26appreciate
- 4:27that
- 4:27joke,
- 4:27but.
- 4:30All
- 4:30right,
- 4:30Ed.
- 4:30Well,
- 4:30should
- 4:31we
- 4:31do
- 4:31this
- 4:31week's
- 4:31headlines?
- 4:32Yeah,
- 4:32let's
- 4:33get
- 4:33to
- 4:33it.
- 4:34All
- 4:34right.
- 4:34Awesome.
- 4:34Today's
- 4:35headlines
- 4:35are
- 4:35brought
- 4:35to
- 4:36you
- 4:36by
- 4:36Commerce
- 4:37Next.
- 4:37Join
- 4:38Ann
- 4:38and
- 4:38me
- 4:38at
- 4:38Commerce
- 4:39next
- 4:39on
- 4:39June
- 4:4024
- 4:40to
- 4:40June
- 4:4126
- 4:41at
- 4:41the
- 4:41New
- 4:42York
- 4:42Hilton
- 4:43Midtown.
- 4:43It's
- 4:44the
- 4:44place
- 4:44to
- 4:44be
- 4:44for
- 4:452,700
- 4:46retail
- 4:46innovators
- 4:47with
- 4:4775
- 4:48plus
- 4:48sessions
- 4:49and
- 4:49top
- 4:49notch
- 4:49networking.
- 4:50Head
- 4:51to
- 4:51commercenext.com
- 4:52and
- 4:52use
- 4:52code
- 4:53omnitalk
- 4:53all
- 4:54one
- 4:54word
- 4:54for
- 4:5510%
- 4:55off
- 4:56your
- 4:56general
- 4:56admission.
- 4:56Or
- 4:57if
- 4:57you're
- 4:57a
- 4:57retailer
- 4:58or
- 4:58brand,
- 4:59you
- 4:59can
- 4:59grab
- 4:59a
- 5:00free
- 5:00ticket.
- 5:01So
- 5:01go
- 5:01online,
- 5:02register
- 5:03and
- 5:03don't
- 5:03miss
- 5:03it.
- 5:04All
- 5:04right
- 5:04in
- 5:04today's
- 5:05Fast5.
- 5:06And
- 5:06we've
- 5:07got
- 5:07news
- 5:07on
- 5:07as
- 5:08I
- 5:08mentioned
- 5:08before,
- 5:09Ulta
- 5:09Beauty
- 5:10launching
- 5:10a
- 5:10new
- 5:11digital
- 5:11marketplace.
- 5:12Wayfair
- 5:13opening
- 5:13its
- 5:13second
- 5:14large
- 5:14format
- 5:15store
- 5:15in
- 5:15Atlanta,
- 5:16Klarna
- 5:16becoming
- 5:17Walmart's
- 5:17exclusive
- 5:18buy
- 5:19now,
- 5:19pay
- 5:19later
- 5:20partner
- 5:20and
- 5:20Marc
- 5:21Lorre's
- 5:21startup
- 5:22Wonder
- 5:22once
- 5:22again
- 5:23going
- 5:23on
- 5:23an
- 5:23acquisition
- 5:24spree,
- 5:25this
- 5:25time
- 5:25acquiring
- 5:26Tastemade
- 5:27for
- 5:27a
- 5:27cool
- 5:28$90
- 5:29million.
- 5:29But
- 5:30we
- 5:30begin
- 5:30today
- 5:31with
- 5:32rather
- 5:32interesting
- 5:33news
- 5:33out
- 5:33of
- 5:33Kroger
- 5:34on
- 5:34the
- 5:34other
- 5:34side
- 5:35of
- 5:35things.
- 5:35And
- 5:36yes,
- 5:37let's
- 5:38go
- 5:38on
- 5:38to
- 5:39headline
- 5:39number
- 5:39one.
- 5:39Chris
- 5:40Kroger
- 5:40is
- 5:41launching
- 5:41a
- 5:42standalone
- 5:43e
- 5:43commerce
- 5:43business
- 5:44unit.
- 5:44You
- 5:45heard
- 5:45it
- 5:45right.
- 5:46According
- 5:46to
- 5:46Grocery
- 5:47Dive,
- 5:47Kroger
- 5:47has
- 5:47formed
- 5:48a
- 5:48business
- 5:48unit
- 5:48centered
- 5:49on
- 5:49its
- 5:49online
- 5:49operations
- 5:50and
- 5:51promoted
- 5:51its
- 5:52chief
- 5:52information
- 5:52officer
- 5:53to
- 5:53head
- 5:54the
- 5:54new
- 5:54team,
- 5:54the
- 5:54supermarket
- 5:55chain
- 5:55announced.
- 5:56The
- 5:56group
- 5:56brings
- 5:57together
- 5:57the
- 5:57personnel,
- 5:58quote,
- 5:59contributing
- 5:59to
- 5:59every
- 6:00aspect
- 6:00of
- 6:00the
- 6:00online
- 6:01customer
- 6:01experience,
- 6:02end
- 6:02quote.
- 6:02For
- 6:02Kroger.
- 6:03Yael
- 6:04Cosset,
- 6:05who
- 6:05previously
- 6:06served
- 6:06as
- 6:06the
- 6:06company's
- 6:07chief
- 6:07digital
- 6:07officer
- 6:08before
- 6:08becoming
- 6:09senior
- 6:09vice
- 6:09president
- 6:09and
- 6:10CIO
- 6:10of
- 6:10Kroger
- 6:11in
- 6:112019,
- 6:12will
- 6:12lead
- 6:12the
- 6:13e
- 6:13commerce
- 6:13unit
- 6:14as
- 6:14executive
- 6:14vice
- 6:15president
- 6:15and
- 6:15chief
- 6:15digital
- 6:16officer.
- 6:17Kroger
- 6:17Chairman
- 6:18and
- 6:18newly
- 6:18appointed
- 6:19CEO
- 6:19Ron
- 6:20Sergeant
- 6:20said
- 6:20in
- 6:20a
- 6:21statement,
- 6:21quote,
- 6:22accelerating
- 6:22Kroger's
- 6:23e
- 6:23commerce
- 6:23growth
- 6:23is
- 6:24a
- 6:24top
- 6:24priority.
- 6:25As
- 6:25the
- 6:25architect
- 6:25of
- 6:26Kroger's
- 6:26digital
- 6:27strategy,
- 6:27Yale
- 6:27will
- 6:28continue
- 6:28to
- 6:28make
- 6:28it
- 6:29easier
- 6:29for
- 6:29customers
- 6:30to
- 6:30shop
- 6:30our
- 6:30fresh,
- 6:31affordable
- 6:31food,
- 6:32end
- 6:32quote.
- 6:33Chris,
- 6:34I
- 6:34got
- 6:35a
- 6:35two
- 6:35parter
- 6:36double
- 6:36header
- 6:37for
- 6:37you.
- 6:38Two
- 6:38parter
- 6:39Number
- 6:39one,
- 6:40do
- 6:40you
- 6:40agree
- 6:40with
- 6:41Kroger's
- 6:41decision
- 6:42to
- 6:42create
- 6:42a
- 6:43standalone
- 6:43e
- 6:43commerce
- 6:44unit?
- 6:45And
- 6:45number
- 6:45two,
- 6:46you're
- 6:46getting
- 6:46the
- 6:46A
- 6:46and
- 6:46M
- 6:46put
- 6:47you
- 6:47on
- 6:47the
- 6:47spot
- 6:47question,
- 6:48which
- 6:48is
- 6:50it
- 6:50seems
- 6:51like
- 6:51this
- 6:51formal
- 6:52organization
- 6:52of
- 6:52Kroger's
- 6:53e
- 6:53comm
- 6:54business
- 6:54is
- 6:55long
- 6:55overdue,
- 6:56especially
- 6:56with
- 6:56the
- 6:57ocado
- 6:57struggles.
- 6:58What
- 6:58do
- 6:58you
- 6:58think
- 6:59this
- 6:59says
- 6:59that
- 6:59they
- 7:00put
- 7:00their
- 7:00chief
- 7:00information
- 7:01officer
- 7:01atop
- 7:02it
- 7:02versus
- 7:03an
- 7:03operational
- 7:04leader?
- 7:05Please.
- 7:06All
- 7:06right,
- 7:07Dazzle,
- 7:07nice
- 7:08delivery
- 7:08on
- 7:08that
- 7:08one
- 7:08too.
- 7:09And
- 7:09to
- 7:09get
- 7:09this
- 7:09show
- 7:10started
- 7:10off
- 7:10right.
- 7:10All
- 7:10right,
- 7:11man,
- 7:11I'm
- 7:12going
- 7:12to
- 7:12come
- 7:12out
- 7:12hot
- 7:13on
- 7:13this
- 7:13one.
- 7:13And
- 7:13I
- 7:14think
- 7:14my
- 7:14Buddy
- 7:14Carl
- 7:15on
- 7:15LinkedIn
- 7:16who
- 7:16messaged
- 7:16me
- 7:16about
- 7:16this
- 7:16story,
- 7:17you
- 7:17know
- 7:17I
- 7:17have
- 7:17two
- 7:17friends
- 7:18named
- 7:18Carl
- 7:18on,
- 7:19you
- 7:19know
- 7:19that
- 7:19with
- 7:20K's
- 7:20too,
- 7:20which
- 7:20is
- 7:20just
- 7:20random
- 7:22Carl.
- 7:22But
- 7:23but
- 7:23anyway,
- 7:23I'm
- 7:24coming
- 7:24out
- 7:24Hot.
- 7:24I'm
- 7:24coming
- 7:24out
- 7:25of
- 7:25the
- 7:25gates
- 7:25hot
- 7:25on
- 7:25this
- 7:25one.
- 7:26And
- 7:26first
- 7:27off,
- 7:27I.
- 7:28I
- 7:28don't
- 7:28like
- 7:28this
- 7:28move
- 7:29at
- 7:29all.
- 7:30And
- 7:30secondly,
- 7:31to
- 7:31get
- 7:31to
- 7:31the
- 7:31A
- 7:31and
- 7:32M
- 7:32question,
- 7:33I
- 7:34don't
- 7:34agree.
- 7:34I
- 7:34don't
- 7:35agree
- 7:35that
- 7:35the
- 7:35premise
- 7:36of
- 7:36this
- 7:36move
- 7:36is
- 7:37long
- 7:37overdue.
- 7:37I
- 7:38don't
- 7:38agree
- 7:38with
- 7:38the
- 7:38premise
- 7:38that
- 7:39this
- 7:39move
- 7:39is
- 7:39long
- 7:39overdue
- 7:40either.
- 7:40Really?
- 7:41Okay,
- 7:42Yeah,
- 7:42I
- 7:42do,
- 7:42100%.
- 7:43I
- 7:43say
- 7:43that
- 7:43for
- 7:43a
- 7:43couple
- 7:43of
- 7:43reasons.
- 7:44So,
- 7:44one,
- 7:45this
- 7:45flies
- 7:45in
- 7:45the
- 7:46face
- 7:46of
- 7:46whatever
- 7:46you
- 7:46want
- 7:46to
- 7:47call
- 7:47it,
- 7:47good
- 7:47omnichannel,
- 7:48unified
- 7:48commerce,
- 7:49whatever
- 7:49the
- 7:49heck
- 7:49the
- 7:50buzzword
- 7:50is,
- 7:50harmonized
- 7:51retailing,
- 7:51shout
- 7:52out
- 7:52to
- 7:52Steve
- 7:52Dennis.
- 7:52It
- 7:53flies
- 7:53in
- 7:53the
- 7:53face
- 7:53of
- 7:53that.
- 7:54It
- 7:54just
- 7:54does,
- 7:55as
- 7:55you
- 7:55know.
- 7:56And
- 7:56this
- 7:56is
- 7:56coming
- 7:56from
- 7:56someone
- 7:57who
- 7:57piloted
- 7:58an
- 7:58omnichannel
- 7:59organization
- 7:59structure
- 8:00at
- 8:00Target
- 8:01to
- 8:01help
- 8:01them
- 8:01develop
- 8:01their
- 8:02omnichannel
- 8:02approach,
- 8:03an
- 8:03approach
- 8:03that
- 8:03others
- 8:04sense,
- 8:04like
- 8:05Walmart
- 8:05have
- 8:05adopted.
- 8:06So
- 8:07I
- 8:07can
- 8:07tell
- 8:07you
- 8:07firsthand,
- 8:08this
- 8:08is
- 8:08really
- 8:09the
- 8:09only
- 8:09way
- 8:09to
- 8:09go.
- 8:09Because
- 8:10doing
- 8:10it,
- 8:10doing
- 8:11it
- 8:11the
- 8:11opposite
- 8:11way
- 8:11with
- 8:12a
- 8:12standalone
- 8:12division
- 8:13creates
- 8:13all
- 8:13kinds
- 8:14of
- 8:14disjointed
- 8:15problems
- 8:15in
- 8:15the
- 8:15organization.
- 8:16So
- 8:17just.
- 8:17And
- 8:17priorities.
- 8:18Yeah,
- 8:18yes,
- 8:19Right,
- 8:20priorities.
- 8:20Everything
- 8:21like,
- 8:21yes,
- 8:22focus.
- 8:22You
- 8:22start
- 8:23getting
- 8:23turf
- 8:23battles,
- 8:24everything.
- 8:24So
- 8:24strategically,
- 8:26I
- 8:26just
- 8:26fundamentally
- 8:27disagree
- 8:27with
- 8:28the
- 8:28organizational
- 8:28approach.
- 8:29But
- 8:30second,
- 8:30I
- 8:30think
- 8:30there's
- 8:31another
- 8:31big
- 8:31issue
- 8:32here
- 8:32and
- 8:32that
- 8:33it's
- 8:33that
- 8:33I
- 8:33worry
- 8:34that
- 8:34Kroger
- 8:35is
- 8:36falling
- 8:36into
- 8:36what
- 8:36I
- 8:36call
- 8:37what
- 8:37what
- 8:37many
- 8:37would
- 8:38call
- 8:38the
- 8:38sunk
- 8:38cost
- 8:39trap.
- 8:40They
- 8:41made
- 8:41the
- 8:41big
- 8:41Ocado
- 8:42investment.
- 8:42They
- 8:43don't
- 8:43appear
- 8:43to
- 8:43have
- 8:43gotten
- 8:44the
- 8:44return
- 8:44that
- 8:44they
- 8:45wanted.
- 8:45So
- 8:45now
- 8:46they're
- 8:46throwing
- 8:46good
- 8:46money
- 8:47after
- 8:47bad
- 8:47and
- 8:48good
- 8:48people
- 8:49after
- 8:49bad.
- 8:49So
- 8:50it's
- 8:50a
- 8:50classic
- 8:50case
- 8:51from
- 8:51the
- 8:51first
- 8:52year
- 8:52of
- 8:52business
- 8:52school
- 8:52of
- 8:53what
- 8:53not
- 8:53to
- 8:53do
- 8:54because
- 8:54you're
- 8:55doubling
- 8:55down
- 8:55on
- 8:56trying
- 8:56to
- 8:56fix
- 8:56the
- 8:56mistakes
- 8:57of
- 8:57your
- 8:57past.
- 8:58Which
- 8:58also
- 8:58explains
- 8:59why
- 8:59they're
- 8:59putting
- 8:59someone
- 9:00that
- 9:00they
- 9:00trust
- 9:01with
- 9:01a
- 9:01good
- 9:01track
- 9:02record
- 9:02to
- 9:02try
- 9:02to
- 9:02fix
- 9:03it.
- 9:03But
- 9:03to
- 9:03A
- 9:03M's
- 9:04question,
- 9:05how
- 9:05much.
- 9:05How
- 9:06much
- 9:06can
- 9:06a
- 9:06digital
- 9:07guy
- 9:07fix
- 9:07what
- 9:08is
- 9:08essentially
- 9:08a
- 9:09piece,
- 9:09that
- 9:09being
- 9:09ocado,
- 9:10of
- 9:11a
- 9:11much
- 9:11larger
- 9:12puzzle
- 9:13for
- 9:13how
- 9:13Kroger
- 9:14gives
- 9:14its
- 9:14consumers
- 9:14what
- 9:15they
- 9:15want.
- 9:16So
- 9:16this
- 9:16move,
- 9:17you
- 9:17know,
- 9:17net.
- 9:17Net,
- 9:18particularly
- 9:18in
- 9:18the
- 9:18absence
- 9:19of
- 9:19a
- 9:19former
- 9:20CEO
- 9:21or
- 9:22the
- 9:22absence,
- 9:22there's,
- 9:23you
- 9:23know,
- 9:23they
- 9:23just
- 9:23had
- 9:23to
- 9:23get
- 9:23rid
- 9:24of
- 9:24their
- 9:24CEO
- 9:24so
- 9:24they
- 9:24have
- 9:25to
- 9:25see
- 9:25some
- 9:25guy
- 9:25in
- 9:25place.
- 9:26Right.
- 9:26It
- 9:26seems
- 9:27like.
- 9:27I
- 9:27mean,
- 9:27this
- 9:28seems
- 9:28like
- 9:28it
- 9:28could
- 9:28be
- 9:28the
- 9:28start
- 9:29of
- 9:29a
- 9:29dumpster
- 9:29fire,
- 9:30to
- 9:30be
- 9:30honest.
- 9:30I
- 9:31just
- 9:31don't
- 9:31get
- 9:32this
- 9:32at
- 9:32all.
- 9:32And.
- 9:33But
- 9:33I
- 9:33don't
- 9:33know.
- 9:34What
- 9:34do
- 9:34you
- 9:34think?
- 9:34Talk
- 9:34me
- 9:34off
- 9:34the
- 9:35leg?
- 9:35No,
- 9:35I
- 9:36think
- 9:36this
- 9:36is
- 9:36a
- 9:36really
- 9:36Dubious.
- 9:37I'm
- 9:37not
- 9:37going
- 9:37to
- 9:37talk
- 9:37you
- 9:38off
- 9:38the
- 9:38ledge
- 9:38today,
- 9:39Chris.
- 9:39No,
- 9:39because
- 9:39you're
- 9:40not
- 9:40going
- 9:40to
- 9:40be
- 9:40my
- 9:40balance.
- 9:41No,
- 9:42because
- 9:42this,
- 9:42to
- 9:43me,
- 9:43felt
- 9:43like
- 9:43a
- 9:43move
- 9:44that
- 9:44you
- 9:44would
- 9:44make
- 9:44in
- 9:441999.
- 9:45Like,
- 9:46the.
- 9:46The
- 9:47real
- 9:47problem
- 9:48for
- 9:49me
- 9:49in
- 9:49this,
- 9:49in
- 9:50this
- 9:50whole
- 9:50story
- 9:51is
- 9:52every
- 9:52aspect
- 9:53of
- 9:53the
- 9:53online
- 9:54customer
- 9:54experience.
- 9:55Like,
- 9:55yeah,
- 9:56that's
- 9:56the
- 9:56problem
- 9:57here.
- 9:57It
- 9:57should.
- 9:58I
- 9:58don't
- 9:58think
- 9:58we
- 9:58can
- 9:58think
- 9:59in
- 9:59channels
- 9:59like
- 10:00this
- 10:00anymore.
- 10:00I
- 10:00mean,
- 10:01that's
- 10:01the
- 10:01whole
- 10:01point
- 10:01of
- 10:02this
- 10:02move
- 10:02towards
- 10:03unified
- 10:03commerce.
- 10:03Like,
- 10:04people
- 10:04aren't
- 10:04just
- 10:05doing.
- 10:05No,
- 10:06no.
- 10:06Consumer
- 10:07of
- 10:07Kroger
- 10:07is
- 10:08just
- 10:08shopping
- 10:08online
- 10:08or
- 10:09just
- 10:09shopping
- 10:09in
- 10:10store.
- 10:10It's
- 10:10about
- 10:11the
- 10:11total
- 10:11experience.
- 10:12And
- 10:13the
- 10:13success
- 10:13of
- 10:14any
- 10:14of
- 10:14these
- 10:14grocery
- 10:15businesses
- 10:15depends
- 10:16on
- 10:16a
- 10:16strategy
- 10:17that's
- 10:17focused
- 10:17on,
- 10:18you
- 10:18know,
- 10:18meeting
- 10:19the
- 10:19customer
- 10:19at
- 10:19all
- 10:19these
- 10:20touch
- 10:20points.
- 10:20So
- 10:21I
- 10:21think
- 10:21it's.
- 10:22It
- 10:22just
- 10:22seems
- 10:23strange.
- 10:23The
- 10:23other
- 10:24thing
- 10:24that
- 10:25I
- 10:25would
- 10:25add
- 10:26is
- 10:26Yale
- 10:27has
- 10:27been
- 10:27in
- 10:28this
- 10:28role
- 10:28at
- 10:29Kroger.
- 10:29He's
- 10:29done
- 10:29a
- 10:29tremendous
- 10:30job,
- 10:30but
- 10:31look
- 10:31at
- 10:31all
- 10:31the
- 10:32stuff
- 10:32that
- 10:32he
- 10:32has
- 10:32underneath
- 10:33him,
- 10:33too.
- 10:34Oh,
- 10:35go
- 10:35ahead.
- 10:35No,
- 10:36no,
- 10:36you
- 10:36keep
- 10:36going.
- 10:36No,
- 10:37you
- 10:37got.
- 10:37No,
- 10:37I'm
- 10:37right
- 10:38with
- 10:38you.
- 10:38You
- 10:38keep
- 10:38going.
- 10:39Yeah.
- 10:39Like,
- 10:40he's
- 10:40in
- 10:40charge
- 10:41of
- 10:41Retail
- 10:42Media,
- 10:438451
- 10:44Insights
- 10:44and
- 10:44Content,
- 10:45Financial
- 10:46services,
- 10:46personal
- 10:47finance.
- 10:48Like,
- 10:48how
- 10:49I
- 10:49get
- 10:50that
- 10:50you
- 10:50have
- 10:50to
- 10:50ladder
- 10:51up
- 10:51and
- 10:51there's
- 10:51people
- 10:51that
- 10:51are
- 10:52underneath
- 10:52him.
- 10:52But
- 10:53again,
- 10:53this
- 10:53just
- 10:53seems
- 10:54like
- 10:54way
- 10:54too
- 10:54many
- 10:55competing
- 10:55priorities.
- 10:56And
- 10:56especially
- 10:57when
- 10:57you
- 10:57throw
- 10:57things
- 10:57like
- 10:57retail
- 10:58media
- 10:58and
- 10:59like,
- 10:59insights
- 10:59and
- 11:00content
- 11:00and
- 11:00financial
- 11:01services
- 11:01into
- 11:01the
- 11:01mix.
- 11:02Like,
- 11:02those
- 11:02are
- 11:02huge
- 11:03sources
- 11:03of
- 11:04revenue
- 11:04for
- 11:04Kroger
- 11:05and
- 11:05for
- 11:05any
- 11:06future
- 11:06that
- 11:06Kroger
- 11:07has.
- 11:07And
- 11:07so
- 11:08I
- 11:08feel
- 11:08like
- 11:08this
- 11:09is.
- 11:09This
- 11:09is
- 11:09just
- 11:09asking
- 11:10too
- 11:10much
- 11:11of
- 11:11one
- 11:11person.
- 11:12And
- 11:12in
- 11:12a
- 11:13way
- 11:13that
- 11:13just
- 11:13exactly
- 11:14like
- 11:14you
- 11:14said,
- 11:14Chris,
- 11:15like,
- 11:15there's
- 11:15too
- 11:15many
- 11:15competing
- 11:16interests,
- 11:17priorities.
- 11:18And
- 11:19I
- 11:19don't
- 11:20know
- 11:20how
- 11:20you
- 11:21set
- 11:21Yale
- 11:21up
- 11:22here
- 11:22for
- 11:22success,
- 11:23but
- 11:24it
- 11:24just.
- 11:24It
- 11:24seems
- 11:25like
- 11:25the.
- 11:25The
- 11:26totally
- 11:27wrong
- 11:27way
- 11:27to
- 11:28be
- 11:28thinking
- 11:28about
- 11:28it.
- 11:30And
- 11:30especially
- 11:30given,
- 11:31you
- 11:31know,
- 11:31coming
- 11:32out
- 11:32of
- 11:32all
- 11:32the
- 11:33news
- 11:33that's
- 11:33happened
- 11:34at
- 11:34KRoger
- 11:34with
- 11:34the
- 11:34CEO
- 11:35leaving,
- 11:35the
- 11:35failed
- 11:36merger
- 11:36with
- 11:36Albertsons,
- 11:37like,
- 11:37it
- 11:37just
- 11:37feels
- 11:38like
- 11:38a
- 11:39place
- 11:39where
- 11:39they're.
- 11:39They're
- 11:40just,
- 11:40like,
- 11:41putting
- 11:41all
- 11:41their
- 11:41faith
- 11:41in
- 11:42Yale
- 11:42and
- 11:42not
- 11:42setting
- 11:43them
- 11:43up
- 11:43for
- 11:43success.
- 11:44Yeah.
- 11:44And
- 11:45what
- 11:45I
- 11:45was
- 11:45going
- 11:45to
- 11:45say,
- 11:45what
- 11:46you
- 11:46got
- 11:46me
- 11:46thinking
- 11:46about,
- 11:46too,
- 11:47is
- 11:47like,
- 11:47I
- 11:47actually.
- 11:48There's
- 11:48a
- 11:48little
- 11:48bit
- 11:49from
- 11:49this
- 11:49story
- 11:49that
- 11:49actually
- 11:49makes
- 11:50me
- 11:50question
- 11:50how
- 11:50well
- 11:51Yale
- 11:51is
- 11:51actually
- 11:52done
- 11:52in
- 11:52his
- 11:52job,
- 11:52too.
- 11:53Because
- 11:53if
- 11:53you
- 11:53think
- 11:53about.
- 11:54If
- 11:54you
- 11:54think
- 11:54about
- 11:54meeting
- 11:55the
- 11:55needs
- 11:55of
- 11:55the
- 11:55omnichannel
- 11:56consumer.
- 11:56Right.
- 11:57There's
- 11:57the
- 11:57front
- 11:58end
- 11:58side
- 11:58of
- 11:58it
- 11:58and
- 11:59there's
- 11:59the
- 11:59back
- 11:59end
- 11:59side
- 11:59of
- 12:00it.
- 12:00The
- 12:00back
- 12:01inside
- 12:01of
- 12:01it
- 12:01clearly
- 12:01hasn't
- 12:02been
- 12:02working.
- 12:02But
- 12:02you're
- 12:02saddled
- 12:03with
- 12:03a
- 12:03big
- 12:03investment
- 12:04that
- 12:04you
- 12:04made
- 12:04where
- 12:04the
- 12:05infrastructure
- 12:05is
- 12:05the
- 12:06infrastructure.
- 12:06So
- 12:06there's
- 12:06only
- 12:07so
- 12:07much
- 12:07you
- 12:07can
- 12:07do
- 12:07about
- 12:08that.
- 12:08So
- 12:08then
- 12:08you
- 12:09get,
- 12:09then
- 12:09you
- 12:09start
- 12:09to
- 12:10say
- 12:10to
- 12:10yourself,
- 12:10okay,
- 12:11was
- 12:11it
- 12:11not
- 12:11working
- 12:11because
- 12:12they
- 12:12haven't
- 12:12marketed
- 12:12right
- 12:13or
- 12:13they
- 12:13don't
- 12:13have
- 12:13the
- 12:13experience
- 12:14right.
- 12:15To,
- 12:15to
- 12:16get
- 12:16the
- 12:16volume
- 12:16they
- 12:17need
- 12:17to
- 12:17make
- 12:17the
- 12:18investment
- 12:18pay
- 12:18off
- 12:19in
- 12:19the
- 12:19way
- 12:19that
- 12:19they
- 12:19want?
- 12:20So,
- 12:21so
- 12:21it's
- 12:21one
- 12:22of
- 12:22those,
- 12:22you
- 12:22know,
- 12:22it's
- 12:23one
- 12:23of
- 12:23those
- 12:23two
- 12:23things.
- 12:24And
- 12:24so
- 12:24like
- 12:24if
- 12:24it's
- 12:24the,
- 12:25if
- 12:25it's
- 12:25the
- 12:25latter,
- 12:25then
- 12:26you're
- 12:26like,
- 12:26well,
- 12:26wait
- 12:26a
- 12:27second,
- 12:27is
- 12:27this
- 12:27the
- 12:27guy,
- 12:27the
- 12:28right
- 12:28guy
- 12:28to
- 12:28run
- 12:28it?
- 12:28If
- 12:28they
- 12:28haven't
- 12:29been
- 12:29able
- 12:29to
- 12:29figure
- 12:29out
- 12:29the
- 12:29marketing
- 12:30and
- 12:30the
- 12:30front
- 12:30end
- 12:30experience
- 12:31of
- 12:31this,
- 12:32to
- 12:32make
- 12:32it
- 12:32work
- 12:32and
- 12:33to
- 12:33get
- 12:33it
- 12:33in
- 12:33the
- 12:33consumer,
- 12:34because
- 12:34they've
- 12:34tried
- 12:34these
- 12:34online
- 12:35only
- 12:35plays
- 12:36in
- 12:36markets
- 12:36and
- 12:36they've
- 12:37had
- 12:37to
- 12:37shut
- 12:37those
- 12:37down,
- 12:37they've
- 12:38had
- 12:38to
- 12:38close
- 12:38facilities.
- 12:39So
- 12:39for
- 12:39some
- 12:40reason
- 12:40they're
- 12:41not
- 12:41getting,
- 12:41even
- 12:42though
- 12:42they're
- 12:42talking
- 12:42about
- 12:42how
- 12:43much
- 12:43their
- 12:43digital
- 12:43volume
- 12:44is
- 12:44growing,
- 12:44it's
- 12:45not
- 12:45growing
- 12:45to
- 12:45the
- 12:46extent
- 12:46that
- 12:46they
- 12:46actually
- 12:47want
- 12:47to
- 12:48make
- 12:48this
- 12:48a
- 12:48cardo
- 12:49investment
- 12:49pay
- 12:49off
- 12:49in
- 12:49the
- 12:50way
- 12:50that
- 12:50they
- 12:50want
- 12:50in
- 12:51the
- 12:51right
- 12:51areas
- 12:51of
- 12:51the
- 12:51country.
- 12:52So,
- 12:52so
- 12:53there's
- 12:53just
- 12:54so
- 12:54much
- 12:54going
- 12:54on
- 12:54here,
- 12:55which
- 12:55makes
- 12:55this
- 12:55story
- 12:56so
- 12:56bizarre
- 12:57to
- 12:57me.
- 12:58Yeah,
- 12:58I
- 12:59totally
- 12:59agree.
- 12:59Yeah,
- 13:00I
- 13:00mean,
- 13:00oh,
- 13:01good
- 13:01luck
- 13:01to
- 13:01you,
- 13:02Kroger
- 13:02team.
- 13:02I
- 13:02don't
- 13:03know
- 13:03what
- 13:03else
- 13:03to
- 13:03say
- 13:03at
- 13:04this
- 13:04point.
- 13:05Yeah,
- 13:05it
- 13:05sounds
- 13:05like,
- 13:05I
- 13:05mean,
- 13:06God,
- 13:06they
- 13:06got
- 13:06to
- 13:06get
- 13:06somebody
- 13:06in
- 13:07there
- 13:07quick
- 13:07now
- 13:07because
- 13:08this
- 13:08could
- 13:08just
- 13:08blow
- 13:08up
- 13:09in
- 13:09their
- 13:09face
- 13:09here
- 13:09over
- 13:09time.
- 13:10All
- 13:10right,
- 13:10headline
- 13:11number
- 13:11two.
- 13:11Ulta
- 13:12Beauty
- 13:12is
- 13:12launching
- 13:13a
- 13:13third
- 13:13party
- 13:14marketplace.
- 13:15According
- 13:15to
- 13:15Chainstorage.
- 13:16On
- 13:16a
- 13:16dedicated
- 13:17page
- 13:17of
- 13:17its
- 13:17E
- 13:17commerce
- 13:18site,
- 13:18Ulta
- 13:19Beauty
- 13:19announced
- 13:19that
- 13:20Ulta
- 13:20Beauty
- 13:21Marketplace
- 13:21is
- 13:21scheduled
- 13:22to
- 13:22open
- 13:22in
- 13:22the
- 13:23fall
- 13:23of
- 13:232025.
- 13:24The
- 13:25retailer
- 13:25said
- 13:25that
- 13:25the
- 13:25marketplace
- 13:26will
- 13:26be
- 13:26a
- 13:26curated
- 13:27platform
- 13:27offering.
- 13:28Is
- 13:29any
- 13:29marketplace
- 13:29ever
- 13:29not
- 13:29curated,
- 13:30by
- 13:30the
- 13:30way?
- 13:30And
- 13:31a
- 13:31curated
- 13:31platform
- 13:32on.
- 13:32I
- 13:32think
- 13:32it's
- 13:32a
- 13:32dig
- 13:33towards
- 13:33Walmart.
- 13:34I
- 13:34think
- 13:34people
- 13:34just
- 13:35say
- 13:35curated
- 13:35platform.
- 13:35Walmart
- 13:36and
- 13:36Amaz
- 13:36because
- 13:37they're
- 13:37just
- 13:37like
- 13:37Walmart
- 13:37and
- 13:38Amazon
- 13:38will
- 13:38let
- 13:38anybody
- 13:39on
- 13:39the
- 13:39platform.
- 13:40So
- 13:41that's
- 13:41what
- 13:41I
- 13:41get.
- 13:41Take
- 13:42from
- 13:42that
- 13:42side.
- 13:43I
- 13:43think
- 13:43it's
- 13:43a
- 13:43merchant
- 13:43thing
- 13:44too.
- 13:44Honestly,
- 13:44too.
- 13:45I
- 13:45think
- 13:45it's
- 13:45both.
- 13:46And
- 13:46they
- 13:47kind
- 13:47of
- 13:47cut
- 13:47from
- 13:47the
- 13:47same
- 13:47cloth
- 13:48too.
- 13:48But
- 13:48the
- 13:49platform
- 13:49will
- 13:49offer
- 13:49a
- 13:50quote
- 13:50cutting.
- 13:51Will
- 13:51offer
- 13:51quote
- 13:51cutting
- 13:52Edge
- 13:52tools
- 13:53and
- 13:53powerful
- 13:54tech
- 13:54end
- 13:54quote.
- 13:55As
- 13:55well
- 13:55as
- 13:55dedicated
- 13:56support
- 13:56from
- 13:56a
- 13:56Marketplace
- 13:57team.
- 13:57Ulta
- 13:58is
- 13:58accepting
- 13:58applications
- 13:59via
- 13:59a
- 14:00digital
- 14:00form
- 14:00on
- 14:00its
- 14:01site
- 14:01and
- 14:01said
- 14:01more
- 14:01information
- 14:02is
- 14:02coming
- 14:03soon.
- 14:03Ulta
- 14:04Beauty
- 14:04Marketplace
- 14:04also
- 14:05runs
- 14:05on
- 14:05a
- 14:05platform
- 14:06from
- 14:06digital
- 14:06marketplace
- 14:07technology
- 14:07provider
- 14:08Miracle,
- 14:09a
- 14:09longtime
- 14:10sponsor
- 14:10of
- 14:10this
- 14:11podcast,
- 14:11I
- 14:11might
- 14:11add.
- 14:12And
- 14:13what
- 14:13do
- 14:13you
- 14:13think
- 14:14is
- 14:14propelling
- 14:14Ulta
- 14:15to
- 14:15jump
- 14:15on
- 14:16the
- 14:16Marketplace
- 14:16bandwagon?
- 14:17Like
- 14:17so
- 14:18many
- 14:18others,
- 14:19this
- 14:19is
- 14:19such
- 14:19a
- 14:20smart
- 14:20move
- 14:21because
- 14:22for
- 14:22the
- 14:22first
- 14:22time
- 14:22as
- 14:23an
- 14:23Ulta
- 14:23customer,
- 14:24it
- 14:24allows
- 14:25me
- 14:25to
- 14:25access
- 14:26all
- 14:26of
- 14:26the
- 14:27makeup
- 14:27and
- 14:28health
- 14:28and
- 14:28beauty
- 14:28and
- 14:29wellness
- 14:29products
- 14:29that
- 14:29I
- 14:30want
- 14:30in
- 14:30one
- 14:30spot.
- 14:31There's
- 14:32still,
- 14:32you
- 14:32know,
- 14:33it's,
- 14:33it's
- 14:33just
- 14:34like
- 14:34the
- 14:34grow.
- 14:34It's
- 14:35very
- 14:35analogous
- 14:36to
- 14:36grocery.
- 14:36Like,
- 14:37I
- 14:37can't
- 14:37get
- 14:38all
- 14:38my
- 14:38groceries
- 14:39at
- 14:39Kroger
- 14:40or
- 14:40at
- 14:41Walmart.
- 14:42I
- 14:42still
- 14:42make
- 14:42a
- 14:42stop
- 14:43at
- 14:43Trader
- 14:43Joe's
- 14:43or
- 14:43Sprouts
- 14:44or
- 14:44these
- 14:44other
- 14:44places.
- 14:45And
- 14:45that's
- 14:45still
- 14:45very
- 14:45much
- 14:46the
- 14:46case
- 14:46when
- 14:47it
- 14:47comes
- 14:47to
- 14:47beauty.
- 14:48And
- 14:48so
- 14:48what
- 14:48I
- 14:48love
- 14:49about
- 14:49this
- 14:49is
- 14:49that
- 14:49it
- 14:49allows
- 14:50me
- 14:50now
- 14:50to,
- 14:51you
- 14:51know,
- 14:51get
- 14:52the,
- 14:52the
- 14:53like
- 14:53luxury
- 14:54cosmetics
- 14:54brands
- 14:55that
- 14:55I
- 14:55shop
- 14:55at
- 14:55Ulta
- 14:56for,
- 14:56but
- 14:56then
- 14:57it
- 14:57also
- 14:57gives
- 14:57me
- 14:57access
- 14:58to
- 14:58all
- 14:58of
- 14:58these
- 14:58D2C
- 14:59brands.
- 15:00It
- 15:00also
- 15:00gives
- 15:00me
- 15:00access
- 15:01potentially
- 15:01to
- 15:02drug
- 15:02brand
- 15:02brands
- 15:03too.
- 15:03And
- 15:04I
- 15:04can
- 15:04use
- 15:05my
- 15:05Ulta
- 15:05loyalty
- 15:06points
- 15:06on
- 15:07this
- 15:07stuff,
- 15:07like
- 15:07it's
- 15:08taking
- 15:08and
- 15:08making
- 15:09the
- 15:09best
- 15:10possible
- 15:10shopping
- 15:11experience
- 15:11for
- 15:11me.
- 15:12Not
- 15:12to
- 15:12mention
- 15:13there's
- 15:13all
- 15:13the
- 15:13money
- 15:14they
- 15:14can
- 15:14make
- 15:14from
- 15:14retail
- 15:15media
- 15:15from
- 15:15all
- 15:15of
- 15:15these
- 15:16new
- 15:16brands
- 15:16that
- 15:16they're
- 15:16bringing
- 15:17on
- 15:17their
- 15:17platform.
- 15:18And
- 15:18finally,
- 15:19I
- 15:19think
- 15:19the
- 15:20beauty
- 15:20of
- 15:20this
- 15:21is
- 15:21that
- 15:21never
- 15:22before
- 15:23has
- 15:23a
- 15:23retailer
- 15:24in
- 15:24this
- 15:24category
- 15:25been
- 15:26able
- 15:26to
- 15:26see
- 15:26some
- 15:27of
- 15:27the
- 15:27adjacencies
- 15:28that
- 15:28are
- 15:28happening
- 15:29with
- 15:29their
- 15:30brand
- 15:30that
- 15:31with
- 15:31products
- 15:32that
- 15:32are
- 15:32outside
- 15:32their
- 15:32four
- 15:33walls.
- 15:33Like,
- 15:33Ulta
- 15:34knows
- 15:34that
- 15:34I
- 15:34buy
- 15:35this
- 15:35moisturizer
- 15:36and
- 15:36this
- 15:37foundation
- 15:37and
- 15:38this
- 15:38concealer.
- 15:39But
- 15:39they
- 15:39haven't
- 15:39been
- 15:39able
- 15:39to
- 15:40see,
- 15:40like,
- 15:40what
- 15:40products
- 15:40am
- 15:41I
- 15:41shopping
- 15:41for
- 15:41in
- 15:42drug.
- 15:42What
- 15:42products
- 15:43am
- 15:43I
- 15:43shopping
- 15:44for
- 15:44online
- 15:44with
- 15:45like
- 15:45a
- 15:45specialty
- 15:46retailer?
- 15:46And
- 15:46so
- 15:46I
- 15:46think
- 15:47this
- 15:47is
- 15:47just
- 15:48creating
- 15:48a
- 15:48flywheel
- 15:49for
- 15:49Ulta
- 15:49that
- 15:50will
- 15:50just
- 15:50propel
- 15:51them
- 15:51into
- 15:51the
- 15:52future.
- 15:52And
- 15:52I,
- 15:53I
- 15:53absolutely
- 15:54love
- 15:54it.
- 15:54But
- 15:55Chris,
- 15:55I'm
- 15:55not
- 15:56the
- 15:56merchant
- 15:56of
- 15:56the
- 15:56group.
- 15:57So
- 15:57tell
- 15:57me
- 15:57what
- 15:58your
- 15:58thoughts
- 15:58are.
- 15:58Like,
- 15:59what
- 15:59are
- 15:59there
- 16:00complexities
- 16:00to
- 16:00this
- 16:01that
- 16:01I'm
- 16:01not
- 16:01thinking
- 16:02about
- 16:02when
- 16:02it
- 16:02comes
- 16:03to
- 16:03like
- 16:03the
- 16:04curated
- 16:04marketplace?
- 16:06No,
- 16:06I
- 16:06think
- 16:06you
- 16:06nailed,
- 16:07I
- 16:07think,
- 16:07I
- 16:07mean,
- 16:07I
- 16:07thought
- 16:07you,
- 16:08I
- 16:08thought
- 16:08you
- 16:08nailed
- 16:08it.
- 16:08I
- 16:09think
- 16:09you
- 16:09know
- 16:09what
- 16:09you're
- 16:09essentially
- 16:10getting
- 16:10at.
- 16:10And
- 16:10I
- 16:11was
- 16:11going
- 16:11to
- 16:11bring
- 16:11this
- 16:11up
- 16:11later,
- 16:12but
- 16:12you
- 16:12actually
- 16:12made
- 16:12me
- 16:12think
- 16:12about
- 16:12it
- 16:13now.
- 16:13I
- 16:13was
- 16:13going
- 16:13to
- 16:13bring
- 16:13it
- 16:13up
- 16:13in
- 16:14the
- 16:14fifth
- 16:14headline,
- 16:14but,
- 16:15you
- 16:15know,
- 16:15I
- 16:15go
- 16:15back
- 16:15to
- 16:15the
- 16:15podcast
- 16:16we
- 16:16did
- 16:16with
- 16:16Claire
- 16:16Cherry
- 16:17on
- 16:17Investor
- 16:17perspectives
- 16:18in
- 16:18retail,
- 16:19and
- 16:19if
- 16:19you
- 16:19haven't
- 16:19listened
- 16:19to
- 16:19that,
- 16:20folks,
- 16:20it's
- 16:20a
- 16:20really
- 16:20great
- 16:20one.
- 16:21And
- 16:21she
- 16:21changed
- 16:22my
- 16:22thinking
- 16:22about
- 16:23many
- 16:23of
- 16:23the
- 16:23trends
- 16:23that
- 16:23are
- 16:24happening,
- 16:24or
- 16:24at
- 16:24least
- 16:24opened
- 16:25my
- 16:25eyes
- 16:25to
- 16:25them.
- 16:25And,
- 16:25you
- 16:26know,
- 16:26I
- 16:26think
- 16:26what
- 16:26you're
- 16:26getting
- 16:26at
- 16:26here
- 16:27is
- 16:27there's
- 16:28so
- 16:28much
- 16:28activity
- 16:29on
- 16:29social
- 16:29media,
- 16:29so
- 16:29many
- 16:30startup
- 16:30brands
- 16:30on
- 16:30kind
- 16:31of
- 16:31the
- 16:31hell,
- 16:32the
- 16:32kind
- 16:32of
- 16:32the
- 16:33food
- 16:33or
- 16:33beauty
- 16:33products
- 16:34as
- 16:34medicine
- 16:35kind
- 16:35of
- 16:35trend
- 16:35like
- 16:35to.
- 16:36For
- 16:36healthy,
- 16:37live,
- 16:37healthier
- 16:37living.
- 16:38Right?
- 16:38Yeah.
- 16:38So
- 16:39as
- 16:39a,
- 16:39as
- 16:39Ulta,
- 16:40there's
- 16:40no
- 16:40way
- 16:41that
- 16:41you
- 16:41can
- 16:41keep
- 16:41up
- 16:42on
- 16:42those.
- 16:42And
- 16:43there's
- 16:43no
- 16:43way
- 16:43also
- 16:44you
- 16:44don't
- 16:44want
- 16:44to
- 16:45invest
- 16:45in
- 16:45them
- 16:45on
- 16:45a
- 16:46national
- 16:46nationwide
- 16:47store
- 16:47rollout
- 16:47either.
- 16:48It's
- 16:48just
- 16:48silly.
- 16:48So
- 16:49you.
- 16:49But
- 16:49you
- 16:49want
- 16:49to
- 16:49give
- 16:49your
- 16:50customer
- 16:50access
- 16:50to
- 16:51those,
- 16:51and
- 16:51that's
- 16:51essentially
- 16:52what
- 16:52they're
- 16:52doing
- 16:52here.
- 16:53So
- 16:53I
- 16:53don't
- 16:53know.
- 16:54And
- 16:54I
- 16:54come
- 16:54back
- 16:54to
- 16:54it.
- 16:55So
- 16:55the
- 16:55other
- 16:55point
- 16:55that
- 16:55I
- 16:56make
- 16:56too,
- 16:56is
- 16:56we've
- 16:57talked
- 16:57about
- 16:57this
- 16:57being
- 16:57the
- 16:58year
- 16:58of
- 16:58the
- 16:58robot.
- 16:58My
- 16:59God,
- 16:59it's
- 16:59also
- 16:59the
- 16:59year
- 16:59of
- 17:00the
- 17:00marketplace.
- 17:00I
- 17:01mean,
- 17:01in
- 17:01the
- 17:01last
- 17:02three
- 17:02months,
- 17:02since
- 17:02the
- 17:03start
- 17:03of
- 17:032025,
- 17:03we've
- 17:04got
- 17:04best
- 17:04Buy,
- 17:04Janie
- 17:05and
- 17:05Jack,
- 17:05now
- 17:06Ulta.
- 17:06And
- 17:07for
- 17:07me,
- 17:07I
- 17:08mean,
- 17:08ultimately,
- 17:08to
- 17:08me,
- 17:09I
- 17:09think
- 17:09the
- 17:09rationale
- 17:10for
- 17:10a
- 17:10marketplace
- 17:11is
- 17:11so
- 17:11simple
- 17:11for
- 17:11the
- 17:12reason,
- 17:12and
- 17:12it
- 17:12goes
- 17:13to
- 17:13what
- 17:13you
- 17:13were
- 17:13just
- 17:13saying,
- 17:14but
- 17:14they're
- 17:14much
- 17:15easier
- 17:15to
- 17:15do
- 17:15than
- 17:15they
- 17:15ever
- 17:16were
- 17:16before,
- 17:16you
- 17:17know,
- 17:17and
- 17:17hence,
- 17:18because
- 17:18of
- 17:18companies
- 17:19like
- 17:19Miracle,
- 17:19they
- 17:20just
- 17:20make
- 17:20standing
- 17:20them
- 17:20up
- 17:21much,
- 17:21much
- 17:21easier.
- 17:21Right.
- 17:22Two,
- 17:23as
- 17:23a
- 17:23retailer,
- 17:24to
- 17:24your
- 17:24point,
- 17:24you
- 17:24don't
- 17:24own
- 17:24the
- 17:25inventory,
- 17:26so
- 17:26you
- 17:26can
- 17:26give
- 17:26your
- 17:26customers
- 17:27more
- 17:27options,
- 17:27which
- 17:28digital,
- 17:28as
- 17:29we've
- 17:29said
- 17:29a
- 17:29thousand
- 17:30times,
- 17:30and
- 17:30you
- 17:30hit
- 17:30on
- 17:30this
- 17:30too,
- 17:31is
- 17:31about
- 17:31personalization
- 17:32and
- 17:32options,
- 17:33and
- 17:33therefore
- 17:34you
- 17:34get
- 17:35high
- 17:35added
- 17:36margin
- 17:36from
- 17:36doing
- 17:37this.
- 17:37And
- 17:37then
- 17:38third,
- 17:38which
- 17:38is
- 17:38the
- 17:38point
- 17:38we
- 17:39haven't
- 17:39really
- 17:39talked
- 17:39about
- 17:39yet,
- 17:40third
- 17:40is
- 17:40retail
- 17:41media,
- 17:41like
- 17:42Ulta's,
- 17:42growth
- 17:43is
- 17:43slowing.
- 17:43So
- 17:44it
- 17:44wants
- 17:44sales
- 17:44and
- 17:45retail
- 17:45media
- 17:45to
- 17:46be
- 17:46the
- 17:46bump
- 17:46to
- 17:47help
- 17:47juice
- 17:47its
- 17:47performance,
- 17:48clear
- 17:48and
- 17:48simple.
- 17:49And
- 17:49I
- 17:49think
- 17:49every
- 17:50retailer
- 17:50is
- 17:50starting
- 17:50to
- 17:50see
- 17:51that.
- 17:51And
- 17:51that's
- 17:52why
- 17:52you're
- 17:52seeing
- 17:52this
- 17:52growth.
- 17:52And
- 17:53that's
- 17:53why,
- 17:53I
- 17:53mean,
- 17:53honestly,
- 17:542025,
- 17:55man,
- 17:55it's
- 17:55explosive
- 17:56on
- 17:56the
- 17:56marketplace
- 17:56front.
- 17:57Yeah,
- 17:57Yeah,
- 17:58I,
- 17:58I
- 17:58am
- 17:59very,
- 17:59very
- 18:00happy
- 18:00with
- 18:00this.
- 18:00And
- 18:01you're
- 18:01pumped
- 18:01about
- 18:01this?
- 18:02I
- 18:02am.
- 18:02Well,
- 18:02I
- 18:03just,
- 18:03I
- 18:03think
- 18:03that
- 18:03the
- 18:03loyalty
- 18:04angle
- 18:04is
- 18:05so
- 18:05smart,
- 18:05too.
- 18:06Like,
- 18:06I
- 18:06think
- 18:07this
- 18:07is
- 18:07the
- 18:07category
- 18:08where
- 18:08loyalty
- 18:09really,
- 18:09really
- 18:10matters.
- 18:11And
- 18:11the
- 18:12points
- 18:12that
- 18:12you
- 18:12get,
- 18:12like
- 18:13my,
- 18:13my
- 18:13purchasing
- 18:14decisions
- 18:14in
- 18:14the
- 18:15locations
- 18:15that
- 18:15I'm
- 18:15choosing
- 18:16to
- 18:16purchase
- 18:16from
- 18:17are
- 18:17driven
- 18:17by
- 18:18my
- 18:18loyalty
- 18:18points
- 18:19that
- 18:19are
- 18:19associated
- 18:20with,
- 18:20you
- 18:20know,
- 18:21with
- 18:21Ulta.
- 18:21So
- 18:22I'm
- 18:22making
- 18:23choices
- 18:23about
- 18:23that.
- 18:24And
- 18:24now
- 18:24that
- 18:24I
- 18:24have
- 18:24so
- 18:25much
- 18:25more
- 18:25to
- 18:25choose
- 18:26from
- 18:26from
- 18:27the
- 18:27online
- 18:27marketplace
- 18:28and
- 18:29being
- 18:29able
- 18:29to
- 18:29get
- 18:29all
- 18:29those
- 18:30brands
- 18:30in
- 18:30one
- 18:30spot,
- 18:30I
- 18:30think
- 18:31is,
- 18:31is
- 18:31another
- 18:32thing
- 18:32that
- 18:32you
- 18:32can't
- 18:32discount
- 18:33here
- 18:33with
- 18:33the,
- 18:33with
- 18:34the
- 18:34marketplace
- 18:34standing
- 18:35up.
- 18:35And
- 18:36to
- 18:36your
- 18:36point
- 18:36before
- 18:36too,
- 18:37like
- 18:37if
- 18:37I
- 18:37know
- 18:37that,
- 18:38if
- 18:38I
- 18:38know.
- 18:38And
- 18:38so
- 18:39like
- 18:39for
- 18:39example,
- 18:39if
- 18:39I
- 18:39know
- 18:39you're
- 18:40buying
- 18:40a
- 18:40beauty
- 18:40product,
- 18:41like
- 18:41I
- 18:41imagine
- 18:42there's
- 18:42some
- 18:42correlation
- 18:43there
- 18:43with
- 18:43what
- 18:43food
- 18:43you
- 18:44want
- 18:44to
- 18:44buy.
- 18:44So
- 18:44the
- 18:44CPGs
- 18:45are
- 18:45going
- 18:45to
- 18:45probably
- 18:46want
- 18:46to
- 18:46advertise
- 18:47on
- 18:47this
- 18:48platform
- 18:48from
- 18:49a
- 18:49retail
- 18:49media
- 18:49perspective.
- 18:50So,
- 18:50so
- 18:51I
- 18:51mean
- 18:51it
- 18:51just,
- 18:51it
- 18:52just
- 18:52gives
- 18:52so
- 18:52many
- 18:52angles
- 18:53to
- 18:53scale,
- 18:53you
- 18:53know,
- 18:53the
- 18:54retail
- 18:54media
- 18:54play
- 18:55as
- 18:55well.
- 18:55It's
- 18:55fascinating.
- 18:56Yeah,
- 18:56high
- 18:57frequency,
- 18:57it's
- 18:58like,
- 18:58it
- 18:58makes
- 18:58so
- 18:59much
- 18:59sense
- 18:59especially
- 19:00coming
- 19:00out
- 19:00of
- 19:01grocery,
- 19:01like
- 19:02this
- 19:02is
- 19:02the
- 19:02next
- 19:02high
- 19:03frequency
- 19:04place
- 19:04that
- 19:04you're
- 19:05purchasing
- 19:05over
- 19:06and
- 19:06over
- 19:06and
- 19:06over
- 19:06again.
- 19:06And
- 19:06so
- 19:07the
- 19:07data
- 19:07is,
- 19:07you
- 19:08know,
- 19:08almost
- 19:08as
- 19:09valuable
- 19:09now
- 19:10as
- 19:10grocery
- 19:11store
- 19:11data.
- 19:11It's
- 19:11like
- 19:12one
- 19:12of
- 19:12the
- 19:12second
- 19:13categories
- 19:13that
- 19:13people,
- 19:14after
- 19:14that,
- 19:15that
- 19:15people
- 19:15are
- 19:15shopping
- 19:16again
- 19:16and
- 19:16again
- 19:16and
- 19:16again.
- 19:17So.
- 19:18All
- 19:18right,
- 19:18well,
- 19:18let's
- 19:18move
- 19:19on
- 19:19to
- 19:19headline
- 19:19number
- 19:19three.
- 19:20Wayfair
- 19:21plans
- 19:21to
- 19:21open
- 19:21150,000
- 19:23square
- 19:23foot
- 19:23store
- 19:23in
- 19:23Atlanta
- 19:24in
- 19:242026
- 19:25according
- 19:26to
- 19:26chain
- 19:26Storage.
- 19:27Yet
- 19:27again,
- 19:28the
- 19:28online
- 19:28home
- 19:29furnishings
- 19:29giant
- 19:29will
- 19:30open
- 19:30its
- 19:30second
- 19:30large
- 19:31format
- 19:31store
- 19:31at
- 19:31the
- 19:32District
- 19:32at
- 19:32Howell
- 19:33Mill
- 19:33shopping
- 19:34center
- 19:34in
- 19:34Atlanta.
- 19:35Set
- 19:35to
- 19:35open
- 19:36in
- 19:362026,
- 19:37the
- 19:37150,000
- 19:38square
- 19:38foot
- 19:38space
- 19:38will
- 19:39offer
- 19:39an
- 19:39immersive
- 19:40one
- 19:40stop
- 19:40shopping
- 19:41destination
- 19:42for
- 19:42all
- 19:43things
- 19:43home.
- 19:44The
- 19:44Atlanta
- 19:44store
- 19:44will
- 19:45mark
- 19:45Wayfair's
- 19:45second
- 19:46large
- 19:46format
- 19:46location.
- 19:47The
- 19:47first
- 19:47one
- 19:48of
- 19:48course
- 19:48opening
- 19:49in
- 19:49May
- 19:49of
- 19:492024
- 19:50at
- 19:50Eden's
- 19:51Plaza
- 19:51in
- 19:51Wilmat,
- 19:52Illinois.
- 19:53And
- 19:53the
- 19:54Wilmette
- 19:54store
- 19:54has
- 19:54reportedly
- 19:55delivered
- 19:56outstanding
- 19:56results,
- 19:57contributing
- 19:57to
- 19:58sales
- 19:58from
- 19:58the
- 19:58state
- 19:58of
- 19:59Illinois
- 19:59growing
- 20:00more
- 20:00than
- 20:0015%
- 20:02faster
- 20:02than
- 20:03the
- 20:03US
- 20:04overall
- 20:04from
- 20:05the
- 20:05store
- 20:05launch
- 20:05through
- 20:06the
- 20:06end
- 20:06of
- 20:062024,
- 20:07Wayfair
- 20:08said.
- 20:09Chris,
- 20:09on
- 20:09a
- 20:09scale
- 20:10of
- 20:10one
- 20:10to
- 20:1010,
- 20:10how
- 20:11much
- 20:11do
- 20:11you
- 20:11like
- 20:11the
- 20:11idea
- 20:12of
- 20:12Wayfair
- 20:13expanding
- 20:14to
- 20:14yet
- 20:15another
- 20:15large
- 20:16format
- 20:16store
- 20:16for
- 20:17footprint?
- 20:18Oh,
- 20:18and
- 20:19I'm,
- 20:19can
- 20:20I
- 20:20say
- 20:2011?
- 20:20I
- 20:21think,
- 20:21I
- 20:21don't,
- 20:21I
- 20:21don't
- 20:21know
- 20:21if
- 20:21there's
- 20:22a
- 20:22number
- 20:22above
- 20:2211
- 20:23actually,
- 20:23you
- 20:23know,
- 20:23I
- 20:23don't
- 20:23know.
- 20:24Spinal
- 20:24Tap,
- 20:25I
- 20:25mean,
- 20:25tapped
- 20:25us
- 20:25out
- 20:25at
- 20:2611,
- 20:26but
- 20:26I
- 20:26think
- 20:26I
- 20:27would.
- 20:27Say
- 20:2711
- 20:27is
- 20:27appropriate.
- 20:28Sure,
- 20:28sure.
- 20:29But
- 20:29Tell
- 20:29us
- 20:30why.
- 20:31And
- 20:31you
- 20:31know,
- 20:32and
- 20:32you
- 20:32know,
- 20:32I
- 20:32mean,
- 20:33you
- 20:33know
- 20:33this
- 20:33better
- 20:33than
- 20:34anybody
- 20:34probably
- 20:35on
- 20:35a.
- 20:35On
- 20:35a
- 20:35degree
- 20:36that
- 20:36I
- 20:36probably
- 20:36won't
- 20:36even
- 20:36share
- 20:37on
- 20:37this
- 20:37podcast.
- 20:37But,
- 20:38you
- 20:38know,
- 20:38I've
- 20:39got
- 20:39a
- 20:39little.
- 20:39There's
- 20:39a
- 20:39little
- 20:39Walton
- 20:40Wayfair
- 20:40history
- 20:41going
- 20:41back
- 20:41here.
- 20:41So
- 20:41after
- 20:42we
- 20:42finished
- 20:42up
- 20:42our
- 20:42store,
- 20:43the
- 20:43future.
- 20:43Yeah,
- 20:44after
- 20:44we
- 20:44finished
- 20:44up
- 20:44our
- 20:44store,
- 20:45the
- 20:45future
- 20:45work.
- 20:45This
- 20:46is
- 20:46back
- 20:46in
- 20:462017,
- 20:47so
- 20:47eight
- 20:47years
- 20:47ago,
- 20:48I
- 20:49met
- 20:49with
- 20:49Wayfair
- 20:49CEO
- 20:50Nerd
- 20:50Shine
- 20:51and.
- 20:51And
- 20:51talked
- 20:52to
- 20:52him
- 20:52about
- 20:52heading
- 20:52up
- 20:52his
- 20:53physical
- 20:53store
- 20:53efforts.
- 20:53And
- 20:54at
- 20:54the
- 20:54time,
- 20:54I'll
- 20:54never
- 20:54forget
- 20:55it,
- 20:55I
- 20:55was
- 20:56very
- 20:56bullish
- 20:57on
- 20:57them
- 20:57going
- 20:57after
- 20:58Ikea
- 20:58directly
- 20:59with
- 20:59a
- 20:59larger
- 20:59format
- 21:00store
- 21:01because
- 21:01of
- 21:02their.
- 21:02Their
- 21:02distribution
- 21:03network
- 21:03and
- 21:03their
- 21:04expansive
- 21:05aesthetics
- 21:05that
- 21:05they
- 21:05could
- 21:06offer
- 21:06their
- 21:06consumer
- 21:06relative
- 21:07to
- 21:07Ikea.
- 21:08And
- 21:08he
- 21:09thought
- 21:09I.
- 21:09He
- 21:09thought
- 21:09I
- 21:10was
- 21:10nuts.
- 21:10Like,
- 21:10he
- 21:10thought
- 21:11I
- 21:11was
- 21:11crazy.
- 21:11He
- 21:12literally
- 21:12laughed
- 21:12when
- 21:13I
- 21:13told
- 21:13him.
- 21:13Was
- 21:13it
- 21:13from
- 21:14that
- 21:14idea
- 21:14or
- 21:15just
- 21:15you
- 21:15and
- 21:15your
- 21:16personality?
- 21:17No,
- 21:17I.
- 21:17It
- 21:17was
- 21:17that
- 21:18idea.
- 21:18It's
- 21:18like
- 21:18he
- 21:18was.
- 21:19He's
- 21:19basically
- 21:19like,
- 21:20no
- 21:20way.
- 21:20Well,
- 21:21now
- 21:21he's
- 21:21like,
- 21:21no,
- 21:21no,
- 21:22we're
- 21:22gonna
- 21:22go
- 21:22small.
- 21:23We're
- 21:23gonna
- 21:23go
- 21:23small
- 21:24and
- 21:24we're
- 21:24gonna
- 21:24experiment.
- 21:24I'm
- 21:25like,
- 21:25fine,
- 21:25you
- 21:25can
- 21:25do
- 21:25that,
- 21:26but
- 21:26it's
- 21:26not
- 21:26gonna
- 21:26work.
- 21:27And
- 21:27here
- 21:27we
- 21:27are
- 21:28eight
- 21:28years
- 21:28later,
- 21:29and
- 21:30the
- 21:30idea
- 21:30appears
- 21:31to
- 21:31be
- 21:31working.
- 21:31People
- 21:32are.
- 21:32Here's
- 21:33the
- 21:33other
- 21:33thing.
- 21:33I
- 21:33asked
- 21:34Placer
- 21:34AI
- 21:34to
- 21:34pull
- 21:35some
- 21:35data
- 21:35for
- 21:35me
- 21:35on
- 21:35this.
- 21:36People
- 21:36are
- 21:36lingering
- 21:36in
- 21:36this
- 21:37store
- 21:37longer.
- 21:37They're
- 21:37lingering
- 21:38in
- 21:38the
- 21:38store
- 21:38on
- 21:38average,
- 21:3950
- 21:39minutes
- 21:39compared
- 21:40to
- 21:40an
- 21:40average
- 21:40home
- 21:40furnishing
- 21:41experience
- 21:41of
- 21:4140
- 21:42minutes.
- 21:42And
- 21:43it
- 21:43appears
- 21:43to
- 21:43be
- 21:43driving
- 21:44sales
- 21:44in
- 21:44Illinois,
- 21:45as
- 21:45you
- 21:45mentioned.
- 21:45And
- 21:46so
- 21:46why.
- 21:47And
- 21:48why
- 21:48was
- 21:48this
- 21:48the
- 21:48right
- 21:49way
- 21:49to
- 21:49go?
- 21:49Because
- 21:50furniture
- 21:50shopping,
- 21:51I've
- 21:51said
- 21:51this
- 21:51a
- 21:52thousand
- 21:52times
- 21:52on
- 21:52the
- 21:52show,
- 21:53and
- 21:53I
- 21:53think
- 21:53you're
- 21:53finally
- 21:54coming
- 21:54around
- 21:54to
- 21:54it,
- 21:54because
- 21:55I
- 21:55know
- 21:55we've
- 21:55had
- 21:55some
- 21:55debate
- 21:56on
- 21:56this,
- 21:56but
- 21:57it's
- 21:57a
- 21:57big
- 21:58fricking
- 21:58chore
- 21:58that's
- 21:59built
- 21:59around
- 21:59the
- 21:59big
- 22:00moments
- 22:00in
- 22:00your
- 22:00life.
- 22:01And
- 22:01Wayfair
- 22:02has
- 22:02a
- 22:02ton
- 22:02of
- 22:02breadth
- 22:02and
- 22:03variety
- 22:03that
- 22:03it
- 22:04can
- 22:04offer
- 22:04to
- 22:05help
- 22:05people
- 22:05get
- 22:05this
- 22:06chore
- 22:06done.
- 22:07So
- 22:07keep
- 22:07in
- 22:08mind,
- 22:08here's
- 22:08the
- 22:08other
- 22:08point.
- 22:09Wayfair
- 22:09sales
- 22:10base.
- 22:10I
- 22:10hadn't
- 22:11thought
- 22:11about
- 22:11this
- 22:11in
- 22:11a
- 22:12while.
- 22:12Wayfair
- 22:12sales
- 22:13base
- 22:13is
- 22:13$12
- 22:14billion.
- 22:15A
- 22:1515%
- 22:16uplift
- 22:17from
- 22:17the
- 22:17right
- 22:18store
- 22:18concept
- 22:19on
- 22:19that
- 22:19base
- 22:20only
- 22:20adds
- 22:20to
- 22:21that.
- 22:21And
- 22:21so,
- 22:21quite
- 22:22honestly,
- 22:2215%
- 22:23feels
- 22:23low
- 22:23actually,
- 22:23too,
- 22:23when
- 22:24you
- 22:24think
- 22:24about
- 22:24physical
- 22:25versus
- 22:25digital
- 22:25commerce,
- 22:26you
- 22:26know,
- 22:26in
- 22:26the
- 22:27long
- 22:27run.
- 22:28So,
- 22:28net.
- 22:28Net,
- 22:29I
- 22:29love
- 22:29it.
- 22:30And
- 22:30I
- 22:30would
- 22:31say
- 22:31my
- 22:31one
- 22:32final
- 22:32closing
- 22:32thought,
- 22:32because
- 22:33I
- 22:33Got
- 22:33to
- 22:33get
- 22:33the
- 22:33dig
- 22:33into
- 22:33is
- 22:34I'd
- 22:34say
- 22:34to
- 22:34my
- 22:34buddy
- 22:34Nerd,
- 22:35why
- 22:36the
- 22:36heck
- 22:36did
- 22:36it
- 22:36take
- 22:36you
- 22:37so
- 22:37long?
- 22:37Like
- 22:37why.
- 22:38Why
- 22:38are
- 22:38we.
- 22:38Why
- 22:38are
- 22:38we
- 22:38see.
- 22:39Why
- 22:39are
- 22:39we
- 22:39waiting
- 22:39here
- 22:39eight
- 22:40years
- 22:40to
- 22:40see
- 22:40this
- 22:41when
- 22:41the
- 22:41idea
- 22:41was
- 22:42there
- 22:42beforehand?
- 22:43But
- 22:43anyway,
- 22:43maybe
- 22:44because
- 22:44they
- 22:44had
- 22:44it.
- 22:45They
- 22:45had
- 22:45the
- 22:45same
- 22:45curse
- 22:46that
- 22:46everybody
- 22:46has
- 22:47been
- 22:47in
- 22:47where
- 22:47they
- 22:47thought
- 22:47that
- 22:48their
- 22:48independent
- 22:48owned
- 22:49brands
- 22:49meant
- 22:49more
- 22:50to
- 22:50people
- 22:50than
- 22:50they
- 22:51really
- 22:51do
- 22:51too.
- 22:52I
- 22:52mean
- 22:52that
- 22:52was
- 22:52the
- 22:53thing
- 22:53you.
- 22:53They
- 22:53went
- 22:54into
- 22:54those
- 22:54all
- 22:54modern
- 22:55and
- 22:55like
- 22:55small
- 22:55format
- 22:56stores
- 22:56thinking
- 22:57that
- 22:57people
- 22:57would
- 22:57recognize
- 22:58those
- 22:58Wayfair
- 22:58brands
- 22:59but.
- 22:59Or
- 23:00not,
- 23:00I
- 23:00don't
- 23:00know.
- 23:00But
- 23:01I
- 23:01think
- 23:02it
- 23:02was
- 23:02more
- 23:02than
- 23:02that.
- 23:02I
- 23:02think
- 23:02it
- 23:02was
- 23:02more
- 23:03like
- 23:03they're
- 23:03very
- 23:03left
- 23:03brain
- 23:04organization,
- 23:04very
- 23:04E
- 23:04commerce
- 23:05centric.
- 23:05They
- 23:05just
- 23:05want
- 23:06to
- 23:06dip
- 23:06their
- 23:06toe
- 23:06and
- 23:07experiment
- 23:07in.
- 23:07Whereas
- 23:08at
- 23:08the
- 23:08end
- 23:08of
- 23:08the
- 23:08day
- 23:08to
- 23:09have
- 23:09a
- 23:09physical
- 23:09concept
- 23:10that
- 23:10works,
- 23:10you
- 23:10have
- 23:10to
- 23:11have
- 23:11a
- 23:11point
- 23:11of
- 23:11view.
- 23:12You
- 23:12have
- 23:12to
- 23:12have
- 23:12a
- 23:12reason
- 23:13why
- 23:13you
- 23:14can't
- 23:14just
- 23:14experiment
- 23:15piecemeal.
- 23:15You've
- 23:15got
- 23:15to
- 23:15come
- 23:16up
- 23:16with
- 23:16the
- 23:16whole
- 23:16concept.
- 23:17Sounds
- 23:18like
- 23:18they've
- 23:18done
- 23:18that,
- 23:18they're
- 23:19refining
- 23:19it.
- 23:20I
- 23:20can't
- 23:20wait
- 23:20to
- 23:20see
- 23:20it.
- 23:21You've
- 23:21seen
- 23:21it
- 23:21in
- 23:22Chicago.
- 23:22So
- 23:23I
- 23:23mean,
- 23:23what's
- 23:23your
- 23:23take
- 23:24here?
- 23:24I
- 23:24listen,
- 23:25I
- 23:25think
- 23:25that
- 23:26the
- 23:26most
- 23:26important
- 23:27thing
- 23:27here,
- 23:27which
- 23:28is
- 23:28kind
- 23:28of
- 23:28again
- 23:29like
- 23:29just
- 23:29a
- 23:30no
- 23:30duh
- 23:31analysis,
- 23:32is
- 23:32that
- 23:32this
- 23:32fills
- 23:33a
- 23:33very
- 23:33important
- 23:34white
- 23:34space
- 23:34in
- 23:35the
- 23:35furniture
- 23:35market
- 23:36where
- 23:36if
- 23:36you
- 23:37are
- 23:37a
- 23:37person
- 23:38shopping
- 23:38for
- 23:38well
- 23:39designed
- 23:39furniture
- 23:40right
- 23:40now,
- 23:41it's
- 23:41either
- 23:41Ikea,
- 23:42where
- 23:42you're
- 23:43getting
- 23:43cheap
- 23:43stuff
- 23:44that's
- 23:44not
- 23:44going
- 23:44to
- 23:44last
- 23:45a
- 23:45long
- 23:45time
- 23:45but
- 23:45looks
- 23:46good,
- 23:46or
- 23:47you're
- 23:47going
- 23:47in
- 23:47the
- 23:47opposite
- 23:48direction
- 23:48and
- 23:48you
- 23:48have,
- 23:49you
- 23:49know,
- 23:49West
- 23:50Elm
- 23:50Ashley
- 23:51Furniture
- 23:52Restoration
- 23:52Hardware
- 23:53or
- 23:54you
- 23:54have
- 23:54to
- 23:54go
- 23:54to
- 23:54Marketplace
- 23:55really
- 23:55right
- 23:55now
- 23:56like
- 23:56to
- 23:56get
- 23:57used
- 23:57versions
- 23:57of
- 23:58the
- 23:58high
- 23:58quality
- 23:59stuff.
- 24:00There's
- 24:00nowhere
- 24:00that
- 24:01you
- 24:01can
- 24:01go
- 24:01with
- 24:02confidence.
- 24:03Like
- 24:03there's
- 24:03still
- 24:03a
- 24:04lot
- 24:04of
- 24:04people
- 24:04who
- 24:04will
- 24:05not
- 24:05buy
- 24:05a
- 24:06couch
- 24:06on
- 24:07Wayfair.
- 24:07Like
- 24:07they
- 24:07just
- 24:08don't
- 24:08want
- 24:08it.
- 24:08They're
- 24:08not
- 24:08going
- 24:09to.
- 24:09It's
- 24:09still
- 24:09a
- 24:09price
- 24:09point
- 24:10that's
- 24:10high
- 24:10enough
- 24:11to
- 24:11not
- 24:11give
- 24:11them
- 24:12the
- 24:12confidence
- 24:13and
- 24:13the
- 24:13hassle
- 24:14really.
- 24:14Like
- 24:14the
- 24:14convenience
- 24:15is
- 24:15the
- 24:15second
- 24:15part.
- 24:15Like
- 24:16not
- 24:17only
- 24:17is
- 24:17this
- 24:17stuff
- 24:18like
- 24:18assembled
- 24:19in
- 24:20most
- 24:20cases
- 24:20like
- 24:21or.
- 24:21Or
- 24:21you
- 24:22just
- 24:22have
- 24:22to
- 24:22screw
- 24:22like
- 24:23legs
- 24:23on.
- 24:23If
- 24:23you're
- 24:24thinking
- 24:24about
- 24:24like
- 24:24a
- 24:24couch
- 24:25from
- 24:25Wayfair
- 24:26versus
- 24:27the
- 24:27IKEA
- 24:28alternative
- 24:29of
- 24:29spending
- 24:29the
- 24:29whole
- 24:29afternoon
- 24:30like
- 24:30no,
- 24:30no,
- 24:30no,
- 24:31no.
- 24:31This
- 24:31is
- 24:31serving
- 24:31a
- 24:32need
- 24:32for
- 24:32well
- 24:32designed
- 24:33furniture
- 24:33at
- 24:33a
- 24:34middle
- 24:34of
- 24:34the
- 24:34road
- 24:35price
- 24:35point.
- 24:35And
- 24:36it's
- 24:36more
- 24:36convenient.
- 24:37Like
- 24:37you
- 24:37can
- 24:37take
- 24:37some
- 24:38of
- 24:38this
- 24:38stuff
- 24:38home
- 24:38Same
- 24:39day.
- 24:39You
- 24:39also
- 24:39could
- 24:40return
- 24:40it
- 24:40to
- 24:41the
- 24:41store
- 24:41same
- 24:42day.
- 24:42Like,
- 24:42it's
- 24:43no
- 24:43wonder
- 24:43that
- 24:43they're
- 24:43able
- 24:44to
- 24:44do
- 24:45a
- 24:45good
- 24:45business
- 24:45that
- 24:46we're
- 24:46seeing
- 24:46a
- 24:4615
- 24:47increase
- 24:47in,
- 24:48in
- 24:48sales
- 24:48in
- 24:49Illinois
- 24:49alone.
- 24:50And
- 24:50then
- 24:51the
- 24:51last
- 24:51part,
- 24:51too,
- 24:52that
- 24:52I,
- 24:52I
- 24:53don't
- 24:53know
- 24:53for
- 24:53sure,
- 24:54but
- 24:54I'm
- 24:54curious.
- 24:54And
- 24:55we'll
- 24:55talk
- 24:56to
- 24:56Fiona
- 24:57Tan
- 24:57on
- 24:57my
- 24:57panel
- 24:58next
- 24:58week
- 24:58at
- 24:58Shop
- 24:58Talk.
- 24:59But
- 24:59I'm
- 24:59also
- 24:59wondering
- 25:00if
- 25:00they
- 25:01aren't
- 25:01able
- 25:01to
- 25:01now
- 25:02correlate
- 25:02data
- 25:03from
- 25:03in
- 25:03store,
- 25:04like
- 25:04somebody
- 25:04actually
- 25:05sitting
- 25:05on
- 25:05the
- 25:05couch
- 25:06with,
- 25:06like,
- 25:06the
- 25:06online
- 25:07reviews
- 25:07for
- 25:08something,
- 25:08like,
- 25:09why
- 25:09didn't
- 25:09somebody
- 25:10buy
- 25:10the
- 25:10couch
- 25:11in
- 25:11the
- 25:11store
- 25:12and
- 25:12why?
- 25:12Or
- 25:12like,
- 25:13you
- 25:13know,
- 25:13if
- 25:13the
- 25:13reviews
- 25:14were
- 25:14bad
- 25:14online,
- 25:15like,
- 25:15people
- 25:15won't
- 25:15buy
- 25:16that
- 25:16thing.
- 25:16How
- 25:17can
- 25:17they
- 25:17take
- 25:17the
- 25:17data
- 25:18from
- 25:18what
- 25:18people
- 25:18are
- 25:19experiencing
- 25:19and
- 25:19what
- 25:19their
- 25:20habits
- 25:20are,
- 25:20what
- 25:20they're
- 25:21buying
- 25:21or
- 25:21not
- 25:21buying
- 25:22in
- 25:22store,
- 25:22and
- 25:22correlate
- 25:23that
- 25:23with
- 25:23what
- 25:23people
- 25:24are
- 25:24doing
- 25:24or
- 25:25not
- 25:25doing
- 25:25on
- 25:25the
- 25:25website?
- 25:26That's
- 25:27something
- 25:27that
- 25:27I
- 25:27wonder,
- 25:28like,
- 25:28as
- 25:28AI
- 25:29comes
- 25:29into
- 25:30the
- 25:30fold
- 25:30and
- 25:30helps
- 25:30people,
- 25:31like,
- 25:31distill
- 25:32this
- 25:32information,
- 25:33like,
- 25:33will
- 25:33they
- 25:33be
- 25:34able
- 25:34to
- 25:34improve
- 25:34their
- 25:35omnichannel
- 25:35operation
- 25:36overall
- 25:36because
- 25:37they
- 25:37have
- 25:37both
- 25:38data
- 25:38sources
- 25:39to
- 25:39support,
- 25:39you
- 25:39know,
- 25:40the
- 25:40sales
- 25:41or,
- 25:41or
- 25:42lack
- 25:42thereof
- 25:43of
- 25:43their
- 25:43product?
- 25:44Yeah,
- 25:45and
- 25:45I
- 25:45can
- 25:45tell
- 25:45you
- 25:45don't
- 25:45even
- 25:46need
- 25:46AI
- 25:46for
- 25:46that.
- 25:46I
- 25:46mean,
- 25:46I
- 25:46was
- 25:47doing
- 25:47that
- 25:47back
- 25:47at
- 25:47Target
- 25:48with
- 25:48a
- 25:48project
- 25:48called
- 25:48Digital
- 25:49Denver
- 25:49where
- 25:49we
- 25:50just
- 25:50did
- 25:50showroom
- 25:50of
- 25:51lawn
- 25:51and
- 25:51patio
- 25:51furniture,
- 25:52and
- 25:52the
- 25:52items
- 25:53in
- 25:53the
- 25:53store
- 25:53immediately
- 25:54exploded
- 25:54online.
- 25:55So,
- 25:55yes,
- 25:56you
- 25:56should
- 25:56be
- 25:56able
- 25:56to
- 25:56correlate
- 25:57your
- 25:57data
- 25:57for
- 25:57what
- 25:57you're
- 25:58showing
- 25:58in
- 25:58store.
- 25:58And
- 25:58if
- 25:59it's
- 25:59not
- 25:59getting
- 25:59a
- 25:59bump
- 26:00online,
- 26:00get
- 26:00it
- 26:00the
- 26:01hell
- 26:01out
- 26:01of
- 26:01the
- 26:01store
- 26:01as
- 26:02quickly
- 26:02as
- 26:02possible
- 26:02and
- 26:02replace
- 26:03it
- 26:03with
- 26:03something
- 26:03else.
- 26:04So,
- 26:04yeah,
- 26:04there's
- 26:04just
- 26:05so
- 26:05many.
- 26:06There's
- 26:06so
- 26:06many
- 26:06smart
- 26:07ways
- 26:07that
- 26:08a
- 26:08store
- 26:08can
- 26:08amplify
- 26:09your
- 26:09experience.
- 26:10The
- 26:10one
- 26:10caveat
- 26:10I
- 26:11have
- 26:11about
- 26:11the
- 26:11story
- 26:11is
- 26:12the
- 26:1215
- 26:12sales
- 26:13lift
- 26:13on
- 26:13why
- 26:13the
- 26:14store
- 26:14is
- 26:14working.
- 26:14Seems
- 26:15a
- 26:15little
- 26:15bit
- 26:16thin
- 26:16to
- 26:16me
- 26:17because
- 26:18you
- 26:18want
- 26:18the
- 26:18store
- 26:18to
- 26:18work
- 26:19on
- 26:19its
- 26:19own,
- 26:19you
- 26:20know,
- 26:20as.
- 26:20As
- 26:20well
- 26:21as
- 26:21for
- 26:21it
- 26:21to
- 26:21work
- 26:22in
- 26:22the
- 26:22long
- 26:22term.
- 26:22So
- 26:22you've
- 26:23got
- 26:23to
- 26:23figure
- 26:23out
- 26:23how
- 26:23to
- 26:23make
- 26:23it
- 26:24a
- 26:24profitable
- 26:24venture
- 26:25in
- 26:25and
- 26:25of
- 26:25itself.
- 26:26Otherwise
- 26:26it'll
- 26:26be
- 26:26too
- 26:26expensive
- 26:27to
- 26:27operate.
- 26:27So
- 26:28that's
- 26:28the
- 26:28one
- 26:28part.
- 26:28But
- 26:29again,
- 26:29it's
- 26:29only.
- 26:29It's.
- 26:30I
- 26:30don't
- 26:30even
- 26:30think
- 26:30it's
- 26:31been
- 26:31open
- 26:31a
- 26:31year
- 26:31yet.
- 26:31So
- 26:32we'll
- 26:32see
- 26:32as
- 26:32they
- 26:32roll
- 26:33this
- 26:33out
- 26:33and
- 26:33refine
- 26:33the
- 26:34concept
- 26:34and
- 26:34get
- 26:34it.
- 26:35Get
- 26:35it
- 26:35understood
- 26:35more
- 26:36fully.
- 26:36All
- 26:36right.
- 26:37Headline
- 26:37number
- 26:37four,
- 26:38Klarna
- 26:38will
- 26:38be
- 26:39the
- 26:39exclusive
- 26:41provider
- 26:41of
- 26:41Buy
- 26:41now,
- 26:42pay
- 26:42later
- 26:42loans
- 26:43for
- 26:43Walmart,
- 26:43taking
- 26:44a
- 26:44coveted
- 26:44partnership
- 26:45away
- 26:45from
- 26:46its
- 26:46rival
- 26:46Affirm.
- 26:48According
- 26:48to
- 26:49cnbc,
- 26:49Klarna
- 26:50will
- 26:50provide
- 26:50loans
- 26:50to
- 26:51Walmart
- 26:51customers
- 26:51in
- 26:52stores
- 26:52and
- 26:52online
- 26:53through
- 26:53the
- 26:53retailer's
- 26:54majority
- 26:54owned
- 26:55fintech
- 26:55startup,
- 26:56OnePay.
- 26:57OnePay,
- 26:57which
- 26:58updated
- 26:58its
- 26:58brand
- 26:59name
- 26:59from
- 26:59One
- 27:00just
- 27:00this
- 27:00month,
- 27:01will
- 27:01handle
- 27:01the
- 27:02user
- 27:02experience
- 27:02via
- 27:03its
- 27:03app,
- 27:03while
- 27:03Klarna
- 27:04will
- 27:04make
- 27:04underwriting
- 27:05decisions
- 27:05for
- 27:05loans
- 27:06ranging
- 27:06from
- 27:06three
- 27:07months
- 27:07to,
- 27:07to
- 27:0736
- 27:08months
- 27:08in
- 27:08length
- 27:09and
- 27:09with
- 27:09annual
- 27:09interest
- 27:10rates
- 27:10from
- 27:1010%
- 27:11to
- 27:1136%.
- 27:12The
- 27:12new
- 27:12product
- 27:13will
- 27:13be
- 27:13launched
- 27:13in
- 27:13the
- 27:13coming
- 27:14weeks
- 27:14and
- 27:14will
- 27:14be
- 27:14scaled
- 27:15to
- 27:15all
- 27:15Walmart
- 27:16channels
- 27:17by
- 27:17the
- 27:17end
- 27:17of
- 27:17the
- 27:18holiday
- 27:18season
- 27:18or
- 27:19by
- 27:19the
- 27:19holiday
- 27:19season,
- 27:19not
- 27:20the
- 27:20end
- 27:20of,
- 27:20but
- 27:20by
- 27:20the
- 27:21holiday
- 27:21season
- 27:22likely
- 27:22leaving,
- 27:23leaving
- 27:23it
- 27:24the
- 27:24retailer's
- 27:25only
- 27:25buy
- 27:25now,
- 27:26pay
- 27:26later
- 27:27option
- 27:27by
- 27:27year
- 27:28end.
- 27:28And
- 27:29I'm
- 27:29curious,
- 27:29are
- 27:30you
- 27:30surprised
- 27:30at
- 27:30all
- 27:31with
- 27:31Walmart's
- 27:31decision
- 27:32to
- 27:32tie
- 27:32itself
- 27:33to
- 27:33one
- 27:33exclusive
- 27:34buy
- 27:34now,
- 27:34pay
- 27:35later
- 27:35provider
- 27:35like
- 27:35Klarna?
- 27:37You
- 27:38know,
- 27:38I
- 27:38was
- 27:39more
- 27:39surprised
- 27:39I
- 27:40guess
- 27:40that
- 27:40they
- 27:40made
- 27:41the
- 27:41move
- 27:42away
- 27:42from
- 27:42a
- 27:43buy
- 27:43now,
- 27:43pay
- 27:43later
- 27:44provider
- 27:44that
- 27:44they
- 27:45had
- 27:46a
- 27:46pretty
- 27:46established
- 27:47relationship
- 27:47with.
- 27:48Like,
- 27:48I
- 27:49can't
- 27:49imagine
- 27:49that
- 27:49that
- 27:50was
- 27:50a
- 27:50very
- 27:50easy
- 27:51move.
- 27:52So
- 27:52I
- 27:52think
- 27:52there
- 27:53must
- 27:53be
- 27:53some
- 27:54good
- 27:54things
- 27:54that
- 27:55Klarna
- 27:55is
- 27:55bringing
- 27:55to
- 27:56the
- 27:56table
- 27:56here
- 27:57that
- 27:57get,
- 27:58that
- 27:58have
- 27:58made
- 27:59Walmart
- 27:59who
- 27:59I
- 27:59think
- 28:00is
- 28:00a
- 28:00very
- 28:00smart
- 28:01retailer
- 28:02and
- 28:03is
- 28:03making
- 28:03some
- 28:03smart
- 28:04moves
- 28:04with
- 28:04this,
- 28:05their,
- 28:06their
- 28:06one
- 28:06arm
- 28:07of
- 28:07the
- 28:07business
- 28:08that
- 28:09we're
- 28:09maybe,
- 28:09and
- 28:09maybe
- 28:10we're
- 28:10not
- 28:10reading
- 28:10about
- 28:10all
- 28:11those
- 28:11in
- 28:11the
- 28:11article.
- 28:12I
- 28:12think
- 28:13it
- 28:13comes
- 28:14down
- 28:14to
- 28:14the
- 28:14best
- 28:15thing
- 28:15here
- 28:15for
- 28:15Walmart
- 28:16customers
- 28:16is
- 28:17that
- 28:17nothing
- 28:17changes
- 28:18for
- 28:18them
- 28:18like
- 28:19they
- 28:19are
- 28:19still,
- 28:20we
- 28:20can
- 28:20still
- 28:20use
- 28:21one
- 28:21without
- 28:22having
- 28:22to
- 28:22sign
- 28:23up
- 28:23for
- 28:23anything
- 28:23additional.
- 28:24Like
- 28:25I
- 28:25stay
- 28:25in
- 28:25the
- 28:25Walmart
- 28:26app
- 28:26and
- 28:26I
- 28:26have
- 28:27to
- 28:27imagine
- 28:27that
- 28:27that
- 28:27was
- 28:28part
- 28:28of
- 28:28the
- 28:28terms
- 28:29of
- 28:29this
- 28:29agreement
- 28:29where
- 28:30like,
- 28:30you
- 28:30know,
- 28:30Klarna
- 28:31is
- 28:31just
- 28:31doing
- 28:31the
- 28:32underwriting
- 28:32here.
- 28:33They're
- 28:33not
- 28:33changing.
- 28:33Like
- 28:34I
- 28:34don't
- 28:34have
- 28:34to
- 28:34sign
- 28:34up
- 28:34for
- 28:35a
- 28:35Klarna
- 28:35account
- 28:36and
- 28:36leave
- 28:36the
- 28:37Walmart
- 28:37app
- 28:37and
- 28:37like
- 28:38it's
- 28:38just,
- 28:38it's
- 28:39frictionless
- 28:40for
- 28:40the
- 28:40consumer.
- 28:41It's
- 28:41just
- 28:41taking
- 28:41away
- 28:42maybe
- 28:42something
- 28:42that
- 28:42Klarna
- 28:43is
- 28:43just
- 28:43better
- 28:43at
- 28:44than
- 28:44Walmart
- 28:45is.
- 28:46And
- 28:46I
- 28:46think
- 28:47the
- 28:47other
- 28:47thing
- 28:47here
- 28:48is
- 28:48that
- 28:48this
- 28:49is
- 28:49also
- 28:49a
- 28:49big
- 28:49deal
- 28:49for
- 28:50Klarna.
- 28:50Like
- 28:50they're
- 28:51a
- 28:51more
- 28:51global
- 28:52company
- 28:52but
- 28:53now
- 28:53signing
- 28:53on
- 28:53Walmart,
- 28:54now
- 28:54they
- 28:54have
- 28:55visibility
- 28:56into
- 28:56the
- 28:56large,
- 28:57you
- 28:57know,
- 28:57the
- 28:57largest
- 28:58US
- 28:58market
- 28:59with
- 28:59Walmart
- 29:00and
- 29:00now
- 29:00comprehensively,
- 29:01like
- 29:02they
- 29:02have
- 29:02that
- 29:02selling
- 29:03point
- 29:03for
- 29:03any
- 29:04other
- 29:04retailer
- 29:04that
- 29:04they
- 29:04go
- 29:05off
- 29:05of
- 29:05that
- 29:05they
- 29:05have
- 29:05the
- 29:05most
- 29:06global
- 29:06data
- 29:07which
- 29:07gives
- 29:07them,
- 29:08you
- 29:08know,
- 29:08much
- 29:08more
- 29:08opportunity.
- 29:10And
- 29:10I
- 29:10wonder
- 29:11if
- 29:11it
- 29:12doesn't
- 29:12help
- 29:13to
- 29:14make
- 29:14it
- 29:14more
- 29:14easier
- 29:15to
- 29:15spot
- 29:15bad
- 29:15actors
- 29:16too.
- 29:16So
- 29:17like,
- 29:17if
- 29:17I
- 29:17know,
- 29:18you
- 29:18know,
- 29:18somebody's
- 29:19using
- 29:19Klarna
- 29:20at
- 29:20a
- 29:20retailer,
- 29:21you
- 29:21know,
- 29:21in
- 29:22Europe
- 29:22and
- 29:22somebody's
- 29:22using
- 29:23Klarna
- 29:23in
- 29:24Walmart,
- 29:24like,
- 29:25will
- 29:25they
- 29:25have
- 29:25better
- 29:26visibility
- 29:26to
- 29:27that
- 29:27dashboard
- 29:27of,
- 29:27of,
- 29:28of
- 29:28maybe
- 29:29people
- 29:29that
- 29:29are
- 29:29not
- 29:30using
- 29:30this
- 29:30service
- 29:31effectively
- 29:32or
- 29:32who
- 29:32are
- 29:32not
- 29:32paying
- 29:33back
- 29:33their
- 29:33loans?
- 29:34Like,
- 29:34does
- 29:34that
- 29:34give
- 29:34them
- 29:35greater
- 29:35visibility
- 29:35too?
- 29:36I
- 29:36don't
- 29:36know
- 29:36that
- 29:36for
- 29:37sure,
- 29:37but
- 29:37it
- 29:37would
- 29:38be
- 29:38something
- 29:38that
- 29:39I'd
- 29:39be
- 29:39curious
- 29:39about.
- 29:40But
- 29:40were
- 29:40you
- 29:41surprised?
- 29:41Like,
- 29:41where,
- 29:42where
- 29:42do
- 29:42you
- 29:42think
- 29:42about
- 29:43this?
- 29:44Yeah,
- 29:44when
- 29:44I
- 29:44first
- 29:44read
- 29:44the
- 29:45headline,
- 29:45I
- 29:45actually
- 29:45was
- 29:45a
- 29:45little
- 29:46surprised
- 29:46because
- 29:46I
- 29:46do
- 29:47see
- 29:47a
- 29:47world,
- 29:47or
- 29:47at
- 29:48least
- 29:48I
- 29:48thought
- 29:48I
- 29:48saw
- 29:48a
- 29:49world
- 29:49where
- 29:50Klarna
- 29:50Affirm,
- 29:51Sezzle,
- 29:51Navy
- 29:52NPL
- 29:52provider
- 29:53are
- 29:53like
- 29:53Visa,
- 29:54MasterCard,
- 29:55Discover,
- 29:55American
- 29:56Express.
- 29:56They're
- 29:56just
- 29:56an
- 29:57option
- 29:57that
- 29:57you
- 29:57can
- 29:57use
- 29:58to
- 29:58pay
- 29:58wherever
- 29:58you
- 29:58want.
- 29:59And
- 29:59ultimately
- 29:59in
- 29:59the
- 30:00long
- 30:00run.
- 30:00But,
- 30:01but
- 30:01then
- 30:01I
- 30:01dug
- 30:01in
- 30:02and
- 30:02I
- 30:02think
- 30:02it's
- 30:02a
- 30:03really
- 30:03smart
- 30:04move
- 30:04from
- 30:04Walmart
- 30:05because
- 30:05it's
- 30:05basically,
- 30:05it's,
- 30:06it's
- 30:06a
- 30:06land
- 30:07grab,
- 30:07it's
- 30:07a,
- 30:07it's
- 30:08a
- 30:08positioning
- 30:08of,
- 30:08of
- 30:09one
- 30:09pay
- 30:09to
- 30:10be,
- 30:10you
- 30:10know,
- 30:11the
- 30:11thing
- 30:11that
- 30:11Walmart
- 30:12customers
- 30:12use,
- 30:14you
- 30:14know,
- 30:14and
- 30:14one
- 30:14pay
- 30:15for
- 30:15those
- 30:15unfamiliar,
- 30:16according
- 30:16to
- 30:16CNBC
- 30:17and
- 30:17the
- 30:17statistics
- 30:17they
- 30:17put
- 30:18in
- 30:18the
- 30:18article.
- 30:19You
- 30:19know,
- 30:19it's
- 30:20a
- 30:20standalone
- 30:20business
- 30:21venture
- 30:21of
- 30:21Walmart
- 30:22and
- 30:23it
- 30:23has
- 30:23a,
- 30:23currently
- 30:23has
- 30:23a
- 30:24valuation
- 30:24of
- 30:24over
- 30:25$2
- 30:25billion.
- 30:26And
- 30:26here's
- 30:26the
- 30:26other
- 30:26part
- 30:26I
- 30:26didn't
- 30:27know.
- 30:27And
- 30:27its
- 30:28revenue
- 30:28already
- 30:28is
- 30:29at
- 30:29$200
- 30:30million
- 30:31a
- 30:31year.
- 30:32That's
- 30:32nuts.
- 30:33So
- 30:33this
- 30:33deal
- 30:33to
- 30:34me
- 30:34is
- 30:34about
- 30:34powering
- 30:35one
- 30:35pay,
- 30:36as
- 30:37in
- 30:37one
- 30:37pay
- 30:37powered
- 30:38by
- 30:38Klarna
- 30:38like
- 30:38you
- 30:39said.
- 30:39So,
- 30:39and
- 30:39Walmart
- 30:40has
- 30:40millions
- 30:40of
- 30:40people
- 30:41going
- 30:41through
- 30:41its
- 30:41stores
- 30:42every
- 30:42day.
- 30:42If
- 30:42it
- 30:42can
- 30:43get
- 30:43people
- 30:44using
- 30:44its
- 30:44payment
- 30:45capabilities,
- 30:46not
- 30:46just
- 30:46in
- 30:46Walmart
- 30:47but
- 30:48also
- 30:48throughout
- 30:49the
- 30:49world,
- 30:50that
- 30:50means
- 30:51huge
- 30:51growth
- 30:51potential.
- 30:52This
- 30:52is
- 30:52a
- 30:52growth
- 30:52strategy,
- 30:53folks.
- 30:53This
- 30:53is
- 30:54what
- 30:54I
- 30:54talk
- 30:54about.
- 30:54This
- 30:54is
- 30:54what
- 30:55I
- 30:55hit
- 30:55Target
- 30:55over
- 30:55the
- 30:55head
- 30:55for
- 30:56all
- 30:56the
- 30:56time.
- 30:56This
- 30:57is
- 30:57a
- 30:57growth
- 30:57strategy.
- 30:58That's
- 30:58why
- 30:58Walmart
- 30:59is
- 30:59so
- 30:59impressive
- 31:00here.
- 31:00And
- 31:01the
- 31:01other
- 31:01part,
- 31:01and
- 31:02I
- 31:02don't
- 31:02know
- 31:02if
- 31:02you
- 31:02tried
- 31:02it,
- 31:02but
- 31:03I
- 31:03tried
- 31:03it
- 31:03yesterday.
- 31:04It
- 31:04is
- 31:05so
- 31:05easy
- 31:05to
- 31:05sign
- 31:06up.
- 31:06It
- 31:06took
- 31:06me
- 31:06less
- 31:07than
- 31:07three
- 31:07minutes
- 31:07to
- 31:08get
- 31:08signed
- 31:08up
- 31:08for
- 31:08it.
- 31:09I
- 31:09got
- 31:09a
- 31:0910
- 31:09credit
- 31:10immediately.
- 31:11I
- 31:11can
- 31:11get
- 31:11another
- 31:1150
- 31:12credit
- 31:12if
- 31:12I
- 31:13do
- 31:13some
- 31:13other
- 31:13things
- 31:13really
- 31:14quickly
- 31:14as
- 31:14well.
- 31:16So
- 31:16it's,
- 31:17you
- 31:17can
- 31:17see
- 31:17where
- 31:18this
- 31:18is
- 31:18going.
- 31:19You
- 31:19know,
- 31:19Walmart
- 31:20wants,
- 31:20I
- 31:20mean,
- 31:20it's
- 31:21Kind
- 31:21of
- 31:21a
- 31:21page
- 31:21out
- 31:21of,
- 31:21like,
- 31:22Elon
- 31:22Musk
- 31:23and
- 31:23his
- 31:23Tesla
- 31:24payment
- 31:24thing.
- 31:24Oh,
- 31:25boy.
- 31:25Walmart
- 31:25wants
- 31:25to
- 31:25be
- 31:25the
- 31:26payment
- 31:26conduit.
- 31:27Yes.
- 31:27You
- 31:27know,
- 31:27for
- 31:28America,
- 31:28essentially.
- 31:30And,
- 31:30and
- 31:30God,
- 31:31you
- 31:31can
- 31:31see
- 31:31how
- 31:31you
- 31:32can
- 31:32actually
- 31:32start
- 31:32to
- 31:33see
- 31:33how
- 31:33this
- 31:33could
- 31:34play
- 31:34out.
- 31:34And
- 31:34so
- 31:35for
- 31:35that
- 31:35reason,
- 31:35I
- 31:35think
- 31:35it's
- 31:35actually
- 31:36a
- 31:36really
- 31:36smart
- 31:36move
- 31:37that
- 31:37they're
- 31:37just
- 31:37tying
- 31:37themselves
- 31:38to
- 31:38one
- 31:38partner,
- 31:38because
- 31:38that,
- 31:39that's
- 31:40the
- 31:40goal
- 31:40here
- 31:40at
- 31:40the
- 31:41end
- 31:41of
- 31:41the
- 31:41day,
- 31:42is
- 31:42just
- 31:42giving
- 31:42your
- 31:42customers
- 31:43something
- 31:43they
- 31:43can
- 31:43rely
- 31:43on.
- 31:44You
- 31:44don't
- 31:44need
- 31:44to
- 31:44give
- 31:44them
- 31:44a
- 31:45lot
- 31:45of
- 31:45options
- 31:45at
- 31:45the
- 31:45end
- 31:45of
- 31:45the
- 31:46day
- 31:46either.
- 31:46So
- 31:46just
- 31:46give
- 31:46them
- 31:47something
- 31:47they
- 31:47can
- 31:47rely
- 31:47on
- 31:48so
- 31:48you
- 31:48can
- 31:48focus
- 31:48on
- 31:49building
- 31:49that
- 31:50out.
- 31:50Super,
- 31:51Super
- 31:52Smart
- 31:52by
- 31:53Walmart.
- 31:53I,
- 31:53I
- 31:53love
- 31:54this
- 31:54story.
- 31:54Yeah.
- 31:55And
- 31:55so
- 31:55easy.
- 31:56Like,
- 31:56it's
- 31:56so
- 31:57easy
- 31:57whether
- 31:57you're
- 31:58checking
- 31:58out
- 31:58at
- 31:58the
- 31:58store,
- 31:59like,
- 31:59you
- 31:59can
- 31:59tap
- 32:00one
- 32:00page,
- 32:00like
- 32:01on
- 32:01your
- 32:01phone,
- 32:01if
- 32:01you're
- 32:02using
- 32:03your
- 32:03wallet.
- 32:03Right.
- 32:04It's
- 32:04so,
- 32:05so
- 32:05simple
- 32:06to
- 32:06do.
- 32:06And
- 32:06that's
- 32:07what
- 32:07I
- 32:07love
- 32:07the
- 32:07most
- 32:07about
- 32:08this.
- 32:08Like,
- 32:08there's
- 32:09no
- 32:09messing
- 32:09around.
- 32:09It
- 32:10just
- 32:10kind
- 32:10of
- 32:10further
- 32:11establishes
- 32:11that
- 32:12relationship
- 32:12and
- 32:13that
- 32:13trust
- 32:13in
- 32:13Walmart
- 32:14as
- 32:14a
- 32:14retailer,
- 32:15too.
- 32:15So.
- 32:16All
- 32:17right,
- 32:17speaking
- 32:17of
- 32:18Walmart,
- 32:18let's
- 32:19talk
- 32:19about
- 32:19an
- 32:19ex
- 32:20Walmarter.
- 32:21Headline
- 32:21number
- 32:21five.
- 32:22Wonder.
- 32:23Marc
- 32:23Laurie's
- 32:24food
- 32:24delivery
- 32:24startup,
- 32:25Chris,
- 32:25once
- 32:25known
- 32:26for
- 32:26its
- 32:26fleet
- 32:26of
- 32:27kitchens
- 32:27on
- 32:27wheels,
- 32:28said
- 32:28it
- 32:28has
- 32:28acquired
- 32:29the
- 32:29media
- 32:30company
- 32:30tastemade.
- 32:31According
- 32:32to
- 32:32the
- 32:32Wall
- 32:32Street
- 32:32Journal,
- 32:33the
- 32:33purchase
- 32:33price
- 32:34was
- 32:34around
- 32:34$90
- 32:35million.
- 32:35Man,
- 32:36I
- 32:36want
- 32:36Mark
- 32:36Laurie
- 32:37money.
- 32:37How
- 32:37do
- 32:37I
- 32:38get
- 32:38Mark
- 32:38Laurie
- 32:38money?
- 32:38Chris,
- 32:39how
- 32:39do
- 32:39we
- 32:39do
- 32:39it?
- 32:40Because
- 32:41it
- 32:41sounds
- 32:42amazing.
- 32:43Timberwolves,
- 32:44you
- 32:44know,
- 32:45Tastemade
- 32:45gotta
- 32:46know
- 32:46how
- 32:46to
- 32:46sell
- 32:47treads.
- 32:49Buy
- 32:49whatever
- 32:49you
- 32:50want.
- 32:50Okay,
- 32:51well,
- 32:51according
- 32:51according
- 32:52to
- 32:52people
- 32:52familiar
- 32:53with
- 32:53the
- 32:53transaction
- 32:54here,
- 32:55the
- 32:55deal
- 32:55is
- 32:55also
- 32:56the
- 32:56latest
- 32:56step
- 32:57in
- 32:57Wonder's
- 32:57effort
- 32:58to
- 32:58create
- 32:58a
- 32:59meal
- 32:59time
- 33:00super
- 33:00app,
- 33:00encompassing
- 33:01elements
- 33:02such
- 33:02as
- 33:02takeout
- 33:02delivery,
- 33:03meal
- 33:04kits,
- 33:04and
- 33:04now
- 33:05an
- 33:05international
- 33:05production
- 33:06company,
- 33:07content
- 33:07studio
- 33:08and
- 33:08advertising
- 33:09business.
- 33:09Wonder
- 33:10in
- 33:102023
- 33:11put
- 33:11the
- 33:11kibosh
- 33:12on
- 33:12its
- 33:12plan
- 33:12to
- 33:12build
- 33:13a
- 33:13nationwide
- 33:14fleet
- 33:14of
- 33:14kitchens
- 33:15and
- 33:15vans
- 33:15that
- 33:16cooked
- 33:16hot
- 33:16curbside
- 33:17meals.
- 33:17Shifting
- 33:17to
- 33:18a
- 33:18less
- 33:18costly
- 33:19model,
- 33:19its
- 33:19flagship
- 33:20business
- 33:20now
- 33:20offers
- 33:21pickup
- 33:21delivery
- 33:22and
- 33:22dine
- 33:22in
- 33:23from
- 33:23multiple
- 33:23restaurant
- 33:24brands,
- 33:24prepping
- 33:25dishes
- 33:25in
- 33:25a
- 33:25large
- 33:25central
- 33:26kitchen
- 33:26and
- 33:26cooking
- 33:27them
- 33:27to
- 33:27order
- 33:27at
- 33:2738
- 33:28restaurant
- 33:29locations.
- 33:29It
- 33:30also
- 33:30acquired
- 33:30the
- 33:31meal
- 33:31kit
- 33:31brand
- 33:31Blue
- 33:32Apron
- 33:32in
- 33:322023
- 33:33and
- 33:33the
- 33:33food
- 33:34delivery
- 33:34startup
- 33:35Grubhub
- 33:35in
- 33:352024.
- 33:36The
- 33:37acquisition
- 33:37means
- 33:37viewers
- 33:38who
- 33:38want
- 33:38to
- 33:39watch
- 33:39a
- 33:39famous
- 33:40chef
- 33:40make
- 33:40her
- 33:41signature
- 33:41pasta
- 33:41on
- 33:42a
- 33:42tastemade
- 33:42streaming
- 33:43channel,
- 33:43for
- 33:43example,
- 33:44may
- 33:44soon
- 33:45be
- 33:45able
- 33:45to
- 33:45easily
- 33:46order
- 33:46the
- 33:46dish
- 33:46to
- 33:46their
- 33:47door
- 33:47through
- 33:47Wonder
- 33:48Grubhub
- 33:49or
- 33:49Blue
- 33:49Apron?
- 33:50Tastemade
- 33:51co
- 33:51founder
- 33:51and
- 33:51CEO
- 33:52Larry
- 33:52Fitzgibbon
- 33:53said.
- 33:54Chris,
- 33:55does
- 33:55Wonder's
- 33:56Taste
- 33:56made
- 33:56acquisition
- 33:57make
- 33:57you
- 33:57more
- 33:58or
- 33:58less
- 33:58inclined
- 33:59to
- 33:59buy
- 33:59into
- 34:00Wonder's
- 34:00super
- 34:00app
- 34:01for
- 34:01mealtime
- 34:02positioning?
- 34:03Oh,
- 34:04man,
- 34:04the
- 34:05super
- 34:05app
- 34:06positioning.
- 34:07No,
- 34:08but
- 34:08I
- 34:08want
- 34:09to
- 34:09explain
- 34:09that,
- 34:09Ann.
- 34:09And
- 34:09I'm
- 34:10dying
- 34:10too.
- 34:11But
- 34:11yeah,
- 34:11first
- 34:11of
- 34:12all,
- 34:12the
- 34:12valuation
- 34:13for
- 34:13Wonder
- 34:14is
- 34:14out
- 34:14of
- 34:14control.
- 34:14I
- 34:14mean,
- 34:15three
- 34:15and
- 34:15a
- 34:15half
- 34:15billion,
- 34:16I
- 34:16think
- 34:16they
- 34:16said
- 34:172022
- 34:17is
- 34:18the
- 34:18last
- 34:18valuation,
- 34:18if
- 34:18memory
- 34:19serves,
- 34:19and
- 34:19don't
- 34:19quote
- 34:20me
- 34:20on
- 34:20this,
- 34:20but
- 34:20I
- 34:20feel
- 34:20like
- 34:20Walmart
- 34:21acquired
- 34:21jet
- 34:22for
- 34:223.6
- 34:23billion.
- 34:23If
- 34:23I'm
- 34:23not
- 34:23mistaken,
- 34:24it
- 34:24was
- 34:24something
- 34:24like
- 34:24around
- 34:25that.
- 34:25So,
- 34:25like,
- 34:26so
- 34:26this
- 34:26is.
- 34:26This
- 34:27is
- 34:27like
- 34:27nuts.
- 34:27It's
- 34:27out
- 34:28of
- 34:28control.
- 34:28But
- 34:29I
- 34:29gotta
- 34:29tell
- 34:29you,
- 34:30Anne,
- 34:30like,
- 34:30I
- 34:31don't
- 34:31know,
- 34:31maybe
- 34:31I
- 34:31hit
- 34:31myself
- 34:32on
- 34:32the
- 34:32head
- 34:32last
- 34:32night
- 34:33as
- 34:33I
- 34:33was
- 34:33getting
- 34:33out
- 34:33of
- 34:33the
- 34:33shower
- 34:34or
- 34:34something,
- 34:34but
- 34:35I
- 34:35kind
- 34:36of
- 34:36more
- 34:36and
- 34:36more
- 34:37like
- 34:37what
- 34:37he's
- 34:37trying
- 34:37to
- 34:38do
- 34:38here.
- 34:38But
- 34:39instead
- 34:39of
- 34:39the
- 34:39super
- 34:40app
- 34:40for
- 34:40meal
- 34:40time,
- 34:41my
- 34:42handle
- 34:42would
- 34:42be
- 34:42like
- 34:42a
- 34:42personalized
- 34:43on
- 34:43demand
- 34:44chef
- 34:44for
- 34:45anyone
- 34:45that
- 34:45wants
- 34:45one.
- 34:46That's
- 34:46really,
- 34:46I
- 34:47think,
- 34:47what
- 34:47hooks
- 34:48me
- 34:48here.
- 34:48I
- 34:48love
- 34:48that.
- 34:50Meal
- 34:50time,
- 34:50I
- 34:50just
- 34:51don't
- 34:51get
- 34:51that.
- 34:51I'm
- 34:51like,
- 34:51what
- 34:51is
- 34:52that?
- 34:52But
- 34:52if
- 34:52you
- 34:53give
- 34:53me
- 34:53a
- 34:53personalized
- 34:54chef
- 34:54for
- 34:54everyone,
- 34:55if
- 34:55anyone
- 34:55in
- 34:55the
- 34:55world
- 34:56can
- 34:56have
- 34:56a
- 34:56personalized
- 34:56chef,
- 34:57that's
- 34:57cool.
- 34:59And,
- 34:59and
- 34:59Lori,
- 35:00like
- 35:00I
- 35:00mentioned
- 35:00earlier
- 35:00at
- 35:01the
- 35:01show,
- 35:01he's
- 35:01hitting
- 35:01on
- 35:02all
- 35:02the
- 35:02trends
- 35:02here.
- 35:02He's
- 35:03hitting
- 35:03on
- 35:03food
- 35:04is
- 35:04medicine,
- 35:05the
- 35:05inspirational
- 35:06social
- 35:06commerce
- 35:06and
- 35:07conversational
- 35:08commerce
- 35:08angles
- 35:09as
- 35:09well.
- 35:09So
- 35:10you
- 35:10know,
- 35:11how.
- 35:11But
- 35:12the.
- 35:12Mike,
- 35:12my
- 35:12one
- 35:12question
- 35:13with
- 35:13this
- 35:13though,
- 35:13is
- 35:14how,
- 35:14how
- 35:14in
- 35:15the
- 35:15world
- 35:15does
- 35:15anyone
- 35:15ever
- 35:16make
- 35:16money
- 35:16with
- 35:16that
- 35:17idea?
- 35:17Like,
- 35:17the
- 35:18logicians
- 35:18of
- 35:18it
- 35:18seem
- 35:19just
- 35:19impossible
- 35:19to
- 35:20line
- 35:20up
- 35:20all
- 35:20the
- 35:20ingredients
- 35:21to
- 35:22be
- 35:22everyone's
- 35:22chef
- 35:23on
- 35:23demand.
- 35:24But.
- 35:24But
- 35:25maybe
- 35:25there's
- 35:25like
- 35:25a
- 35:25middle
- 35:26ground
- 35:26here,
- 35:26an
- 35:26in
- 35:27between
- 35:27position
- 35:27that
- 35:27Wonder's
- 35:28trying
- 35:28to
- 35:28go
- 35:28for,
- 35:28that
- 35:29I
- 35:29just
- 35:29don't
- 35:29understand
- 35:30yet.
- 35:30And
- 35:30so,
- 35:30like,
- 35:31but
- 35:31just
- 35:31on
- 35:31the
- 35:31pure
- 35:32audacity
- 35:32side
- 35:33of
- 35:33venture
- 35:34capital,
- 35:34going
- 35:35after
- 35:35something
- 35:35big
- 35:36and
- 35:36bold
- 35:36for
- 35:36an
- 35:37idea
- 35:37that
- 35:38has
- 35:38a
- 35:38hook
- 35:38and
- 35:39could
- 35:39work.
- 35:40I
- 35:40think
- 35:41for
- 35:41that
- 35:41reason,
- 35:41I
- 35:41think
- 35:41it's
- 35:42a
- 35:42great
- 35:42idea
- 35:43and
- 35:43I
- 35:43actually
- 35:44like
- 35:44it.
- 35:44And
- 35:44I
- 35:44don't
- 35:44know
- 35:45what's
- 35:45wrong
- 35:45with
- 35:45me.
- 35:45I
- 35:45don't
- 35:46know
- 35:46if
- 35:46I
- 35:46have
- 35:46a
- 35:46fever.
- 35:47I'm
- 35:47having
- 35:47a
- 35:47fever
- 35:47dream.
- 35:48I
- 35:48don't
- 35:48know.
- 35:48But
- 35:49I
- 35:49actually
- 35:49like
- 35:50something
- 35:50that
- 35:50Mark
- 35:51Lorre's
- 35:51doing
- 35:52now.
- 35:52I
- 35:52think
- 35:53people
- 35:53need
- 35:53to
- 35:53be
- 35:54cognizant
- 35:54of
- 35:54just
- 35:55how
- 35:55big
- 35:55they
- 35:55need
- 35:55to
- 35:55get
- 35:55behind
- 35:56this
- 35:56idea.
- 35:56Which
- 35:57he's
- 35:57very
- 35:57good
- 35:57at
- 35:58doing.
- 35:58But
- 35:59fundamentally,
- 36:00as
- 36:00a
- 36:00concept,
- 36:01I,
- 36:01I,
- 36:01I
- 36:02like
- 36:02it
- 36:02in
- 36:02principle.
- 36:03Okay.
- 36:04But
- 36:04I,
- 36:04so
- 36:05I,
- 36:05one,
- 36:05I
- 36:05love
- 36:06your,
- 36:06your
- 36:06I,
- 36:07your
- 36:07concept
- 36:08of
- 36:08like
- 36:08democratizing
- 36:09personal
- 36:10chefs
- 36:10for
- 36:10all
- 36:10people.
- 36:11But
- 36:11Chris,
- 36:11like,
- 36:12if
- 36:12you
- 36:12had
- 36:12a
- 36:12personal
- 36:13chef,
- 36:13what
- 36:13is
- 36:14the
- 36:14beauty
- 36:14of
- 36:15having
- 36:15that
- 36:15personal
- 36:16chef?
- 36:17Like,
- 36:18the
- 36:18beauty
- 36:18of
- 36:18it
- 36:18is
- 36:19like
- 36:19all
- 36:19the
- 36:19ingredients
- 36:20that,
- 36:21and
- 36:21again,
- 36:21you're
- 36:21gonna,
- 36:21there's
- 36:22gonna
- 36:22be
- 36:22have
- 36:22to
- 36:22be
- 36:22a
- 36:22high
- 36:22willingness
- 36:23to
- 36:23pay
- 36:23for
- 36:23this
- 36:23too.
- 36:24But,
- 36:24but,
- 36:25but
- 36:25the
- 36:25beauty
- 36:26of
- 36:26it
- 36:26is
- 36:26that
- 36:27the
- 36:27beauty
- 36:28of
- 36:28it
- 36:28is
- 36:28like,
- 36:28you
- 36:28know,
- 36:28if
- 36:28you
- 36:29have
- 36:29dietary
- 36:29restrictions
- 36:30or
- 36:30whatever
- 36:30you're
- 36:30in
- 36:31the
- 36:31mood
- 36:31for,
- 36:31you
- 36:31can
- 36:31go
- 36:32on
- 36:32the
- 36:32app,
- 36:32you
- 36:32can
- 36:33get
- 36:33in,
- 36:33you
- 36:33can
- 36:33actually
- 36:34just
- 36:34look
- 36:34through
- 36:34your
- 36:34social
- 36:34media
- 36:35feed
- 36:35and
- 36:35you
- 36:36know,
- 36:36with
- 36:36AI
- 36:36it
- 36:37should
- 36:37over
- 36:37time
- 36:37be
- 36:37able
- 36:37to
- 36:38understand
- 36:38all
- 36:38those
- 36:38things.
- 36:39So
- 36:39it
- 36:39can
- 36:39serve
- 36:39me
- 36:39up
- 36:40like
- 36:4010
- 36:40things
- 36:40I
- 36:40find
- 36:40inspiring
- 36:41for
- 36:41dinner.
- 36:41Boom.
- 36:42Click
- 36:42it.
- 36:42I
- 36:43want
- 36:43it.
- 36:43Here
- 36:43it
- 36:43comes
- 36:43to
- 36:44my
- 36:44house.
- 36:44That's,
- 36:45that's
- 36:45kind
- 36:45of
- 36:45cool.
- 36:46Yeah.
- 36:46Well,
- 36:47what
- 36:47you're
- 36:47getting
- 36:48to,
- 36:48and
- 36:48the
- 36:48question
- 36:49that
- 36:49I
- 36:49was
- 36:49asking
- 36:50you
- 36:50is
- 36:50really,
- 36:50you
- 36:51have
- 36:51choice
- 36:51because
- 36:52right
- 36:52now
- 36:53when
- 36:53you
- 36:53get
- 36:53home
- 36:54and
- 36:54you
- 36:54want
- 36:55something
- 36:55to
- 36:55eat,
- 36:55you
- 36:56either
- 36:56have
- 36:56the
- 36:56option
- 36:57of
- 36:57making
- 36:58it,
- 36:58ordering
- 36:59all
- 36:59the
- 36:59ingredients,
- 37:00or
- 37:00going
- 37:00to
- 37:00the
- 37:00store
- 37:01to
- 37:01get
- 37:01all
- 37:01the
- 37:01ingredients,
- 37:02or
- 37:03doordashing
- 37:04something
- 37:04and
- 37:05you
- 37:05know,
- 37:05you're
- 37:05getting
- 37:05the
- 37:06best
- 37:06case
- 37:06scenario.
- 37:07And
- 37:07so
- 37:07what
- 37:07I
- 37:07actually
- 37:08really
- 37:08like
- 37:08about
- 37:09this
- 37:09is
- 37:09that
- 37:10when
- 37:10you
- 37:10look
- 37:10at
- 37:10all
- 37:10the
- 37:10pieces
- 37:11that
- 37:11Lori's
- 37:12bringing
- 37:12together
- 37:12here,
- 37:13he's
- 37:13bringing
- 37:14in
- 37:14the
- 37:14more
- 37:15opportunity
- 37:15and
- 37:16choice
- 37:16for
- 37:17the
- 37:17consumer.
- 37:17I
- 37:18think
- 37:18it
- 37:18still
- 37:18plays
- 37:19on
- 37:19Gen
- 37:19Z,
- 37:20especially
- 37:20their
- 37:21willingness
- 37:21to
- 37:21like
- 37:22door
- 37:22dash
- 37:23anything.
- 37:24They'll
- 37:24doordash
- 37:24food
- 37:25instead
- 37:25of
- 37:25making
- 37:25it.
- 37:25But
- 37:26instead
- 37:26of
- 37:26worrying
- 37:27of
- 37:27paying
- 37:27the
- 37:28fees
- 37:28to
- 37:28have
- 37:28that
- 37:29meal
- 37:29prepared,
- 37:30you
- 37:30could
- 37:30also
- 37:31potentially
- 37:31be
- 37:31like,
- 37:32you
- 37:32know
- 37:32what?
- 37:32I,
- 37:33I'm
- 37:33in
- 37:33the
- 37:33mood
- 37:33for
- 37:33tacos
- 37:34tonight.
- 37:35And
- 37:35you
- 37:35can
- 37:35do
- 37:36Blue
- 37:36Apron
- 37:36to
- 37:37your
- 37:37house
- 37:37in,
- 37:38you
- 37:38know,
- 37:38no
- 37:38time
- 37:39at
- 37:39all.
- 37:39You.
- 37:39And
- 37:40maybe
- 37:40that's
- 37:40a
- 37:40little
- 37:40bit
- 37:40less
- 37:41than
- 37:41ordering
- 37:42prepared
- 37:42tacos
- 37:43from
- 37:43your
- 37:43local
- 37:43taco
- 37:44restaurant.
- 37:44Like
- 37:45there,
- 37:45I
- 37:45think
- 37:45it's
- 37:45g
- 37:46giving
- 37:46people
- 37:47a
- 37:47little
- 37:47bit
- 37:47of
- 37:47an
- 37:48ability
- 37:48to
- 37:48lever
- 37:48up.
- 37:49So
- 37:49cook
- 37:49it,
- 37:49you're
- 37:50saying,
- 37:50if
- 37:50you
- 37:50want.
- 37:50Exactly,
- 37:51exactly.
- 37:52So
- 37:52I
- 37:52think
- 37:52that's
- 37:53the
- 37:53smart
- 37:53thing
- 37:53here.
- 37:54Or
- 37:54you
- 37:55know,
- 37:55you're
- 37:55getting
- 37:55inspired
- 37:56by,
- 37:56like
- 37:56you
- 37:56said,
- 37:57watching
- 37:57a
- 37:57cooking
- 37:57video
- 37:58and
- 37:58you
- 37:58want
- 37:58to
- 37:58do
- 37:58that
- 37:59thing.
- 37:59Do
- 37:59you
- 38:00want
- 38:00to
- 38:01make
- 38:01it
- 38:01yourself
- 38:01that
- 38:02night
- 38:02or
- 38:02do
- 38:02you
- 38:02want
- 38:02it
- 38:03to
- 38:03come
- 38:03prepared
- 38:04for
- 38:04you?
- 38:04Like,
- 38:04I
- 38:05think
- 38:05it's
- 38:05taking
- 38:05all
- 38:06of.
- 38:06Those
- 38:06trade
- 38:06offs,
- 38:07all
- 38:07that.
- 38:07Yeah,
- 38:07exactly.
- 38:08That
- 38:08you
- 38:09cannot
- 38:09do
- 38:09right
- 38:10now.
- 38:10And
- 38:10that's
- 38:11where
- 38:11it's
- 38:11like,
- 38:12if
- 38:12we're
- 38:12using
- 38:13the
- 38:13term
- 38:13super
- 38:13app,
- 38:14I
- 38:14think
- 38:14that's
- 38:14where
- 38:15the.
- 38:15The
- 38:15beauty
- 38:15of
- 38:16this
- 38:16is,
- 38:16not
- 38:16that
- 38:16it's
- 38:16going
- 38:17to
- 38:17be
- 38:17like
- 38:17solving
- 38:17all
- 38:18of
- 38:18your
- 38:18problems
- 38:18and
- 38:19you
- 38:19only
- 38:19have
- 38:19one
- 38:20app
- 38:20that
- 38:20you're
- 38:21like,
- 38:21it's
- 38:21not
- 38:21Alibaba
- 38:22or
- 38:22something
- 38:22in
- 38:23China.
- 38:23It's
- 38:23really
- 38:23just
- 38:24how
- 38:24do
- 38:24you
- 38:24figure
- 38:25out
- 38:25how
- 38:25to
- 38:25give
- 38:25people
- 38:26the
- 38:26most
- 38:26cost
- 38:27benefit
- 38:28and
- 38:28convenience
- 38:29benefit
- 38:29here
- 38:30to
- 38:30get
- 38:30what
- 38:30they
- 38:30want
- 38:31in
- 38:31a
- 38:31shorter
- 38:32amount
- 38:32of
- 38:32time
- 38:32that
- 38:32Blue
- 38:33Apron
- 38:33couldn't
- 38:33do
- 38:33on
- 38:34their
- 38:34own,
- 38:34GrubHub
- 38:34can't
- 38:35do
- 38:35on
- 38:35their
- 38:35own.
- 38:36And
- 38:36now,
- 38:37finally,
- 38:37you
- 38:38have
- 38:38an
- 38:39advertising
- 38:39platform
- 38:40where
- 38:41all
- 38:41of
- 38:41these
- 38:41brands
- 38:42now
- 38:42can
- 38:43potentially
- 38:44come
- 38:44in
- 38:44to
- 38:45help,
- 38:45maybe
- 38:45even
- 38:46subsidize
- 38:46some
- 38:46of
- 38:46those
- 38:47delivery
- 38:47fees
- 38:48like
- 38:48that.
- 38:48All
- 38:48of
- 38:49this
- 38:49money
- 38:49is
- 38:49being
- 38:50fueled
- 38:50into
- 38:51this
- 38:51organization
- 38:51to
- 38:52again,
- 38:52continue
- 38:53to
- 38:53provide
- 38:53maybe
- 38:54more
- 38:54opportunities
- 38:55now
- 38:55for
- 38:56consumers
- 38:56to
- 38:56get
- 38:57this
- 38:57at
- 38:57a
- 38:57lower
- 38:57price.
- 38:58Like
- 38:58you.
- 38:58You
- 38:58watch
- 38:59the
- 38:59full
- 38:59video
- 39:00or
- 39:00the
- 39:00full
- 39:00ad
- 39:00like
- 39:01we
- 39:01do
- 39:01on
- 39:01YouTube,
- 39:01and
- 39:01then
- 39:01you
- 39:02get
- 39:02$5
- 39:03off
- 39:03at
- 39:03the
- 39:03end
- 39:04your
- 39:04delivery
- 39:05or
- 39:05you
- 39:05get
- 39:05free
- 39:05delivery.
- 39:06Like,
- 39:06there's
- 39:06so
- 39:06many
- 39:07levers
- 39:07here
- 39:08that
- 39:08I
- 39:08think
- 39:08Mark
- 39:09Laurie
- 39:09is.
- 39:09Is
- 39:09very
- 39:10smartly
- 39:11positioning
- 39:11for
- 39:12the
- 39:12next
- 39:12generation
- 39:13of
- 39:13food
- 39:14consumption
- 39:14and
- 39:14ordering.
- 39:15So
- 39:15that's.
- 39:16That's
- 39:16where
- 39:16I
- 39:16think
- 39:17the
- 39:17magic
- 39:17really,
- 39:18really
- 39:18comes
- 39:18into
- 39:19play
- 39:19here.
- 39:19Yeah,
- 39:20yeah,
- 39:20right.
- 39:21Yeah.
- 39:21No,
- 39:21you
- 39:21bring
- 39:21up
- 39:21some
- 39:21good
- 39:21points.
- 39:22The
- 39:22devil's,
- 39:22of
- 39:22course,
- 39:22in
- 39:22the
- 39:22details
- 39:23of
- 39:23can
- 39:23you
- 39:23actually
- 39:23make
- 39:23this
- 39:24work
- 39:24at.
- 39:24Oh,
- 39:25God,
- 39:25like.
- 39:25Like
- 39:26assembling
- 39:26all
- 39:27those
- 39:27ingredients
- 39:27and
- 39:28getting
- 39:28them
- 39:28to
- 39:28be
- 39:28able
- 39:28to
- 39:29do
- 39:29this?
- 39:29It
- 39:29just
- 39:29seems,
- 39:30like,
- 39:30impossible
- 39:31to
- 39:31me
- 39:31without,
- 39:32you
- 39:32know,
- 39:32charging
- 39:33just
- 39:33a
- 39:33hell
- 39:33of
- 39:33a
- 39:33lot
- 39:33of
- 39:33money.
- 39:34But
- 39:34I
- 39:34don't
- 39:34know.
- 39:34Maybe.
- 39:35But
- 39:35I
- 39:35think
- 39:36the
- 39:36point
- 39:36you're
- 39:36bringing
- 39:36up,
- 39:36though,
- 39:36is
- 39:37really
- 39:37interesting.
- 39:37Is
- 39:37like,
- 39:38you
- 39:38know,
- 39:38the
- 39:38one.
- 39:38It
- 39:39is
- 39:39a
- 39:39universal
- 39:39point
- 39:40of
- 39:40friction.
- 39:40Food,
- 39:41you
- 39:41know,
- 39:41and
- 39:41what
- 39:41we
- 39:42eat
- 39:42is
- 39:43constrained
- 39:43by
- 39:43what
- 39:44we
- 39:44have
- 39:44available
- 39:44and
- 39:45what
- 39:45we
- 39:45know
- 39:45how
- 39:45to
- 39:45do.
- 39:46And
- 39:46so
- 39:46this
- 39:46is
- 39:47eliminating
- 39:47that
- 39:48point
- 39:48of
- 39:48friction
- 39:49in
- 39:49people's
- 39:49lives,
- 39:50potentially
- 39:50as
- 39:51a
- 39:51concept,
- 39:51because
- 39:51it
- 39:52gives
- 39:52you
- 39:52choice.
- 39:52And,
- 39:53you
- 39:53know,
- 39:53what
- 39:53does
- 39:53Bezos
- 39:54always
- 39:54say?
- 39:54Choice
- 39:54is
- 39:55one
- 39:55of
- 39:55the
- 39:55universal
- 39:55truths
- 39:56of
- 39:56the
- 39:57human
- 39:57psyche.
- 39:57And
- 39:58so
- 39:58I
- 39:58think
- 39:58you're
- 39:58hitting
- 39:58on
- 39:58it.
- 39:59And
- 39:59I
- 39:59think,
- 39:59yeah,
- 40:00so
- 40:00we
- 40:00both
- 40:00like
- 40:00this.
- 40:01I'm
- 40:01surprised.
- 40:01I
- 40:01was
- 40:01kind
- 40:02of
- 40:02surprised
- 40:02that
- 40:02you're
- 40:02kind
- 40:02of
- 40:03in
- 40:03on
- 40:03this,
- 40:03too.
- 40:03So
- 40:04that's
- 40:04fascinating.
- 40:05Well,
- 40:06at
- 40:06this
- 40:06point
- 40:06in
- 40:06time,
- 40:07like,
- 40:07if
- 40:07Mark
- 40:07Laurie
- 40:08is
- 40:08going
- 40:08to
- 40:08do
- 40:08it,
- 40:08I
- 40:08need
- 40:09to
- 40:09learn
- 40:09a
- 40:09thing
- 40:09or
- 40:10two.
- 40:10He
- 40:10needs
- 40:10to
- 40:10write
- 40:10a
- 40:11book
- 40:11so
- 40:11we
- 40:11can
- 40:11all
- 40:11learn
- 40:12how
- 40:12to.
- 40:12How
- 40:12to
- 40:12just
- 40:13like,
- 40:13open
- 40:13our
- 40:13mouths
- 40:14and
- 40:14no
- 40:14Words
- 40:15come
- 40:15out
- 40:15and
- 40:15people
- 40:15just
- 40:15start
- 40:16throwing
- 40:16money
- 40:16at
- 40:16us.
- 40:17This
- 40:17is.
- 40:17I,
- 40:17I
- 40:18need
- 40:18to
- 40:18figure
- 40:18out
- 40:18how
- 40:18to,
- 40:19how
- 40:19I
- 40:19can
- 40:19make
- 40:20a
- 40:20career
- 40:20out
- 40:20of
- 40:20that.
- 40:21So
- 40:21I'll
- 40:21follow.
- 40:21Interesting.
- 40:22Until
- 40:22this,
- 40:23yeah,
- 40:24until
- 40:24the,
- 40:24until,
- 40:25you
- 40:25know,
- 40:25until
- 40:25we
- 40:26find
- 40:26out
- 40:26what
- 40:26happens,
- 40:26you
- 40:26know,
- 40:26we'll
- 40:27probably
- 40:27follow
- 40:27him
- 40:27on
- 40:27the
- 40:27next
- 40:28one
- 40:28too.
- 40:28It's
- 40:28an
- 40:28interesting
- 40:29pivot
- 40:29though,
- 40:29too.
- 40:30Like,
- 40:30you
- 40:30know,
- 40:30they
- 40:30start
- 40:30out
- 40:30with
- 40:31the
- 40:31food
- 40:31trucks
- 40:31and
- 40:31we're
- 40:31always
- 40:32like,
- 40:32how's
- 40:32that
- 40:32going
- 40:32to
- 40:33scale?
- 40:33You
- 40:33can't
- 40:33scale
- 40:34that.
- 40:34You
- 40:34can't
- 40:34have
- 40:34food
- 40:34trucks
- 40:35everywhere.
- 40:35You
- 40:35know,
- 40:36that's
- 40:36just
- 40:36not
- 40:36economical
- 40:37because
- 40:37you
- 40:37need
- 40:37one
- 40:37everywhere
- 40:38you
- 40:38go.
- 40:38But,
- 40:38you
- 40:39know,
- 40:39if
- 40:39they
- 40:39can
- 40:39find
- 40:39a
- 40:40centralized
- 40:40kitchen,
- 40:40you
- 40:40know,
- 40:41and
- 40:41figure
- 40:41this
- 40:41out.
- 40:41I
- 40:41don't
- 40:42know.
- 40:42I,
- 40:42I.
- 40:43Greater
- 40:43men
- 40:43than
- 40:44you
- 40:44and
- 40:44greater
- 40:44men
- 40:45and
- 40:45women
- 40:45and
- 40:45everyone
- 40:46else
- 40:46than
- 40:46you
- 40:46and
- 40:46I
- 40:46have,
- 40:47have,
- 40:48have
- 40:48probably
- 40:48more
- 40:49experience
- 40:49on,
- 40:49on
- 40:49the,
- 40:50the
- 40:50cloud
- 40:50kitchen
- 40:51aspect
- 40:51of
- 40:51this
- 40:51and,
- 40:52But,
- 40:52God,
- 40:52I,
- 40:53it's
- 40:53audacious.
- 40:54Okay,
- 40:55well,
- 40:55we're
- 40:55going
- 40:55to
- 40:55move
- 40:55from
- 40:56cloud
- 40:56kitchens
- 40:57to
- 40:57Irish
- 40:57pubs,
- 40:58so
- 40:58let's
- 40:58go
- 40:59to
- 40:59the
- 40:59Lightning.
- 41:00Now
- 41:00we're
- 41:00talking
- 41:02question
- 41:02number
- 41:02one
- 41:03for
- 41:03you.
- 41:03Heineken
- 41:04is
- 41:04helping
- 41:04fourth
- 41:05generation
- 41:05Irish
- 41:06pub
- 41:06owner
- 41:06Joe
- 41:07Joseph
- 41:07Josie
- 41:08McLaughlin,
- 41:09who
- 41:09owns
- 41:09McLaughlin's
- 41:10Bar,
- 41:11to
- 41:11find
- 41:12his
- 41:12next
- 41:12successor.
- 41:13The
- 41:13only
- 41:14requirement
- 41:15that
- 41:15Josie
- 41:16has
- 41:16here
- 41:16is
- 41:16that
- 41:16you
- 41:17must
- 41:17have
- 41:17the
- 41:17last
- 41:18name
- 41:18McLaughlin.
- 41:19Chris,
- 41:19I'm
- 41:20wondering,
- 41:20would
- 41:21you
- 41:21consider
- 41:21changing
- 41:22your
- 41:22last
- 41:22name
- 41:22From
- 41:23Walton
- 41:23to
- 41:23McLaughlin
- 41:24to
- 41:24save
- 41:24this
- 41:24man's
- 41:25family
- 41:25bar
- 41:25and
- 41:26move
- 41:26to
- 41:26Western
- 41:27Ireland
- 41:27for
- 41:28a
- 41:28new
- 41:28career
- 41:29as
- 41:29a
- 41:29barkeep?
- 41:30Too
- 41:31right,
- 41:31I
- 41:31would
- 41:31add.
- 41:32Too
- 41:32right
- 41:32I
- 41:32would
- 41:32add.
- 41:33And
- 41:33as
- 41:33Irish
- 41:33would
- 41:33say,
- 41:34I
- 41:34might
- 41:34as
- 41:34well
- 41:34be
- 41:34hung
- 41:34for
- 41:35sheep
- 41:35as
- 41:35I
- 41:35am
- 41:35hung
- 41:35for
- 41:36a
- 41:36lamb.
- 41:36Because
- 41:37I
- 41:37mean,
- 41:37my
- 41:37question
- 41:38would
- 41:38be,
- 41:38how
- 41:38long,
- 41:39how
- 41:39long
- 41:39does,
- 41:40how
- 41:41long
- 41:41does
- 41:41it
- 41:41take
- 41:41to
- 41:42do
- 41:42the
- 41:42name
- 41:42change?
- 41:43I
- 41:43don't
- 41:43know
- 41:43if
- 41:43they'd
- 41:43want
- 41:43me
- 41:44running
- 41:44a
- 41:44bar.
- 41:44I
- 41:44don't
- 41:45know
- 41:45if
- 41:45I'd
- 41:45actually
- 41:45want
- 41:45to
- 41:46at
- 41:46the
- 41:46end
- 41:46of
- 41:46the
- 41:46day.
- 41:46But
- 41:46yeah,
- 41:47sign
- 41:47me
- 41:47up.
- 41:48Oh,
- 41:48my
- 41:48God,
- 41:50man.
- 41:51Yeah.
- 41:51Yeah.
- 41:51Why
- 41:51didn't
- 41:51you
- 41:52know?
- 41:52I
- 41:52don't
- 41:52get
- 41:52that,
- 41:52I
- 41:53don't
- 41:53get
- 41:53that
- 41:53expression.
- 41:54Yeah,
- 41:54it
- 41:54just
- 41:55means
- 41:55like
- 41:55that.
- 41:56I
- 41:56don't
- 41:56know,
- 41:56let's
- 41:56look
- 41:57it
- 41:57up
- 41:57later.
- 41:57I
- 41:57can't
- 41:57explain
- 41:58it
- 41:58either,
- 41:58but
- 41:59I,
- 41:59I
- 41:59know
- 42:00I
- 42:00become
- 42:00Seamus
- 42:01O'Walton
- 42:01for
- 42:01an
- 42:02Irish
- 42:02bar.
- 42:02Yes.
- 42:02100.
- 42:03All
- 42:03right.
- 42:04God.
- 42:04Next
- 42:04one.
- 42:05Unimpressed
- 42:05Mariah
- 42:06Carey
- 42:07went
- 42:07viral
- 42:07this
- 42:07week
- 42:08for
- 42:08her
- 42:08reaction
- 42:08to
- 42:09I
- 42:09heart
- 42:09music
- 42:10to
- 42:10iheartradio
- 42:11music
- 42:12awards
- 42:122025
- 42:13tribute.
- 42:14What
- 42:15is
- 42:15one
- 42:15time
- 42:15you
- 42:16remember
- 42:16not
- 42:16reacting
- 42:17to
- 42:17something
- 42:17the
- 42:17way
- 42:18those
- 42:18around
- 42:18you
- 42:19expected
- 42:19that
- 42:19you
- 42:20should?
- 42:21I'm
- 42:22Wondering
- 42:22if
- 42:23you
- 42:23had
- 42:23something
- 42:23in
- 42:24mind
- 42:24when
- 42:25you.
- 42:25Like,
- 42:25I
- 42:25didn't.
- 42:26If
- 42:26there's
- 42:26something.
- 42:27Okay.
- 42:27I
- 42:27was
- 42:27like,
- 42:27I'm
- 42:28trying
- 42:28to
- 42:28think
- 42:28if
- 42:29I've
- 42:29done
- 42:29that.
- 42:30Like,
- 42:30when
- 42:30we've
- 42:30been
- 42:30working
- 42:31together,
- 42:32the
- 42:32only
- 42:32thing
- 42:32I
- 42:32could
- 42:33think
- 42:33of
- 42:33was
- 42:33my
- 42:3330th
- 42:34birthday.
- 42:34But
- 42:34that
- 42:35is
- 42:35a
- 42:35long
- 42:36story.
- 42:36I
- 42:36had
- 42:36a.
- 42:37My
- 42:38husband
- 42:38at
- 42:38the
- 42:38time
- 42:38had
- 42:38a
- 42:39surprise
- 42:39birthday
- 42:39party
- 42:40for
- 42:40me,
- 42:41and
- 42:42it
- 42:43was
- 42:43like,
- 42:43there's
- 42:44a
- 42:44lot
- 42:44of
- 42:44things.
- 42:44He
- 42:45held
- 42:45it
- 42:45on
- 42:45my
- 42:46dad's
- 42:46birthday,
- 42:47which.
- 42:48And,
- 42:48yeah,
- 42:49I
- 42:49don't.
- 42:50We'll
- 42:50have
- 42:50a
- 42:50drink
- 42:50and
- 42:51talk
- 42:51about
- 42:51this
- 42:51for
- 42:52a
- 42:52much
- 42:52longer
- 42:53time,
- 42:53because
- 42:53there's
- 42:53a
- 42:54lot
- 42:54of
- 42:54things
- 42:54that.
- 42:56That
- 42:56did
- 42:57not
- 42:57go
- 42:57right
- 42:58at
- 42:58that
- 42:58party.
- 42:59We'll
- 42:59just
- 42:59say
- 42:59that
- 43:00you're
- 43:00not
- 43:00stoked
- 43:00by
- 43:00the
- 43:01attempt.
- 43:01Yeah,
- 43:02no,
- 43:02I
- 43:02was
- 43:02not
- 43:03surprised.
- 43:03I
- 43:04was
- 43:04concerned.
- 43:05We'll
- 43:05put
- 43:05it
- 43:05that
- 43:06way.
- 43:06So
- 43:06anyway,
- 43:07that
- 43:07was
- 43:08the
- 43:08first
- 43:08thing
- 43:08that
- 43:08came
- 43:09to
- 43:09mind.
- 43:09So
- 43:11I
- 43:12didn't
- 43:12have
- 43:12anything
- 43:12in
- 43:12my
- 43:12history
- 43:12about
- 43:13this.
- 43:13No,
- 43:13I.
- 43:14I
- 43:14honestly.
- 43:14I
- 43:14know.
- 43:15I
- 43:15can't
- 43:15even
- 43:15think
- 43:15of
- 43:15one
- 43:16now,
- 43:16so.
- 43:16Yeah.
- 43:17All
- 43:17right.
- 43:18All
- 43:18right,
- 43:19Chris.
- 43:19The
- 43:20Four
- 43:20Seasons
- 43:20resorts
- 43:21are
- 43:21offering
- 43:22a
- 43:2220.
- 43:22Or.
- 43:23Sorry,
- 43:23a
- 43:23$200,000
- 43:25excursion.
- 43:26Not
- 43:2620,000.
- 43:27No,
- 43:27no.
- 43:28That
- 43:28takes
- 43:28you
- 43:29via
- 43:29private
- 43:30jet
- 43:30to
- 43:30all
- 43:30three
- 43:31of
- 43:31their
- 43:31locations
- 43:32where
- 43:32White
- 43:32Lotus
- 43:33seasons
- 43:33one
- 43:34through
- 43:34three
- 43:34have
- 43:35been
- 43:35filmed.
- 43:36If
- 43:36you
- 43:36had
- 43:36$200,000
- 43:37to
- 43:37spend
- 43:38on
- 43:38a
- 43:38vacation,
- 43:38is
- 43:39this
- 43:39a
- 43:39trip
- 43:40that
- 43:40you
- 43:40would
- 43:40consider.
- 43:42My
- 43:42God,
- 43:43yes,
- 43:43100%.
- 43:44And,
- 43:44yeah,
- 43:45if
- 43:45I
- 43:45had
- 43:46$200,000
- 43:46to
- 43:47spend
- 43:47frivolously
- 43:48on
- 43:48stuff
- 43:48like
- 43:48this.
- 43:48Yes,
- 43:49100%.
- 43:49I
- 43:50mean,
- 43:50white
- 43:50Lotus
- 43:51is
- 43:51the
- 43:51best
- 43:52vacation
- 43:52porn
- 43:53that
- 43:53there
- 43:53is.
- 43:54My
- 43:54question
- 43:54is,
- 43:55where
- 43:55is
- 43:55season
- 43:55four
- 43:56and
- 43:56where
- 43:56do
- 43:56you
- 43:56think
- 43:56they
- 43:56go?
- 43:56I
- 43:57mean,
- 43:57I
- 43:57kind
- 43:57of
- 43:57want
- 43:57them
- 43:58to
- 43:58do,
- 43:58like,
- 43:58the
- 43:58mountain
- 43:59or
- 43:59skiing
- 43:59version,
- 43:59but
- 44:00I
- 44:00don't
- 44:00know
- 44:00if
- 44:00you
- 44:00can
- 44:00make
- 44:00that
- 44:01sexy
- 44:01enough.
- 44:01I
- 44:02don't
- 44:02know.
- 44:02You
- 44:02know?
- 44:03Like,
- 44:03I.
- 44:03I
- 44:03don't
- 44:03know,
- 44:04but
- 44:04I'm
- 44:04curious.
- 44:05We.
- 44:05You
- 44:05know,
- 44:05my
- 44:05wife
- 44:06and
- 44:06I
- 44:06debate
- 44:06that
- 44:06all
- 44:07the
- 44:07time.
- 44:07Like,
- 44:07where
- 44:07is
- 44:07the
- 44:08next
- 44:08one
- 44:08going
- 44:08to
- 44:09be?
- 44:09You
- 44:09know,
- 44:09we're
- 44:09like,
- 44:10yeah,
- 44:10the
- 44:10Maldives.
- 44:11Go
- 44:11to
- 44:11the
- 44:11Maldives.
- 44:12Like,
- 44:12what
- 44:12do
- 44:12you
- 44:12do?
- 44:13You
- 44:13know?
- 44:13Or.
- 44:13Or
- 44:14South
- 44:15America,
- 44:16probably.
- 44:17Yeah.
- 44:17Where's
- 44:17it
- 44:17going
- 44:18next?
- 44:18You
- 44:18know,
- 44:18But.
- 44:19But,
- 44:19yeah,
- 44:19that.
- 44:20So,
- 44:20yes,
- 44:20100%.
- 44:21Yeah,
- 44:22I'm
- 44:22all
- 44:22about
- 44:22it.
- 44:23All
- 44:23right,
- 44:23last
- 44:24one.
- 44:24The
- 44:25Happy
- 44:25Gilmore
- 44:262
- 44:26trailer
- 44:27is
- 44:27out.
- 44:27And
- 44:29your
- 44:29three
- 44:30favorite
- 44:30Adam
- 44:31Sandler
- 44:31movies,
- 44:33Billy
- 44:34Madison.
- 44:35That's
- 44:35where
- 44:35I
- 44:35remember.
- 44:36When
- 44:36you
- 44:36were
- 44:36seeing
- 44:37Carl,
- 44:37do
- 44:37you
- 44:37remember
- 44:37that
- 44:38reference
- 44:38where
- 44:39he's
- 44:39like,
- 44:39carl?
- 44:40Yeah.
- 44:41Carl's
- 44:41trying
- 44:42to
- 44:42tell
- 44:42him
- 44:42he
- 44:42can't
- 44:42spend
- 44:42his
- 44:43money.
- 44:44Billy
- 44:44Madison.
- 44:45Happy
- 44:45Gilmore
- 44:46and
- 44:46then
- 44:46Uncut
- 44:47Gems.
- 44:47I
- 44:48loved
- 44:48that
- 44:48movie.
- 44:49I
- 44:49love
- 44:49Uncut
- 44:49Gems.
- 44:49That
- 44:49was
- 44:50in
- 44:50my.
- 44:50My
- 44:50three,
- 44:50too.
- 44:51Yeah.
- 44:51What
- 44:51are
- 44:51yours?
- 44:52Yeah,
- 44:53mine
- 44:53are
- 44:55Happy
- 44:55Gilmore,
- 44:56probably
- 44:56Happy
- 44:57Gilmore
- 44:57number
- 44:57one,
- 44:58Uncut
- 44:58Gems
- 44:58number
- 44:59two,
- 44:59and
- 45:00then
- 45:00Big
- 45:00Daddy
- 45:01number
- 45:01three,
- 45:01I
- 45:01like.
- 45:02Oh,
- 45:02that
- 45:03was
- 45:03cute,
- 45:03too.
- 45:04I
- 45:04forgot
- 45:04about
- 45:04that
- 45:04one.
- 45:05But
- 45:05no,
- 45:06Billy
- 45:06Master
- 45:07all
- 45:07the
- 45:07Way,
- 45:07too.
- 45:07I
- 45:08don't
- 45:08remember
- 45:08what
- 45:08that's
- 45:08called,
- 45:08but
- 45:09he
- 45:09did
- 45:09that
- 45:09basketball
- 45:10movie,
- 45:10too,
- 45:10which
- 45:11I
- 45:11can't
- 45:11for
- 45:12the
- 45:12life
- 45:12of
- 45:12me
- 45:12remember
- 45:12the
- 45:12name
- 45:13of
- 45:13it,
- 45:13but.
- 45:13Yeah,
- 45:13no,
- 45:13he's
- 45:14got
- 45:14a.
- 45:14He's
- 45:14got
- 45:14a.
- 45:15Quite
- 45:15the
- 45:15encyclopedia
- 45:16of
- 45:16good
- 45:17films.
- 45:18And
- 45:18you're.
- 45:19You're
- 45:19not
- 45:19coming
- 45:19to
- 45:20my
- 45:20bar
- 45:20mitzvah
- 45:21was
- 45:21actually
- 45:21very
- 45:21good,
- 45:22too.
- 45:22You're.
- 45:22You're
- 45:23absolutely
- 45:23not
- 45:23invited
- 45:24to
- 45:24my
- 45:24bar
- 45:24mitzvah.
- 45:25It's
- 45:25like
- 45:25his
- 45:25whole
- 45:25family's
- 45:26in
- 45:26that
- 45:26movie.
- 45:26It
- 45:26was
- 45:27very,
- 45:27very
- 45:27well
- 45:27done.
- 45:28Yeah,
- 45:28I
- 45:28thought
- 45:28it
- 45:28was
- 45:29Wedding
- 45:30Singer's
- 45:30good,
- 45:30too.
- 45:30And
- 45:31that's
- 45:31another
- 45:31good
- 45:31one.
- 45:32You
- 45:32know,
- 45:32Remember
- 45:32the
- 45:32Wedding
- 45:33Singer?
- 45:33That
- 45:33almost.
- 45:34Or
- 45:34what
- 45:34was
- 45:34the
- 45:34Bobby
- 45:35Boucher
- 45:35one,
- 45:36too?
- 45:37The
- 45:38Water
- 45:38Boy.
- 45:39The
- 45:39Water
- 45:39Boy.
- 45:40Yeah,
- 45:40that
- 45:40one
- 45:40was
- 45:40funny.
- 45:41That
- 45:41was
- 45:41a
- 45:41good
- 45:41one,
- 45:41too.
- 45:42I've
- 45:42never
- 45:42seen.
- 45:42They're
- 45:42all.
- 45:43The
- 45:43Water
- 45:43Boy.
- 45:43They're
- 45:44all
- 45:44good.
- 45:44Yeah,
- 45:45he's.
- 45:45He's
- 45:45a
- 45:45unique
- 45:46talent.
- 45:46They're,
- 45:46they're.
- 45:47They're
- 45:47all.
- 45:47They're
- 45:48all
- 45:48marginally
- 45:48good.
- 45:48Some
- 45:48are
- 45:49marginally
- 45:49better
- 45:49than
- 45:49others.
- 45:50All
- 45:50right,
- 45:50happy
- 45:50birthday
- 45:51today
- 45:51to
- 45:52Bruce
- 45:52Willis,
- 45:53Theo
- 45:53Vaughn.
- 45:54Shout
- 45:54out
- 45:55to
- 45:55him
- 45:55for
- 45:55making
- 45:55the
- 45:55podcast.
- 45:56And
- 45:56to
- 45:56the
- 45:57woman
- 45:57who
- 45:57made
- 45:57Shower
- 45:58Crying
- 45:58an
- 45:58art
- 45:59form
- 45:59in
- 45:59the
- 45:59Big
- 45:59Chill,
- 46:00the
- 46:00great
- 46:00Glenn
- 46:01Close.
- 46:01And
- 46:01remember,
- 46:02if
- 46:02you
- 46:02can
- 46:02only
- 46:02read
- 46:02or
- 46:03listen
- 46:03to
- 46:03one
- 46:03retail
- 46:03blog
- 46:04in
- 46:04the
- 46:04business,
- 46:04make
- 46:04it
- 46:05Omnitok,
- 46:05the
- 46:05only
- 46:05retail
- 46:06media
- 46:06outlet
- 46:06run
- 46:07by
- 46:07two
- 46:07former
- 46:07executives
- 46:08from
- 46:08a
- 46:08current
- 46:08top
- 46:0810
- 46:09US
- 46:09retailer.
- 46:10Our
- 46:10Fast
- 46:10Five
- 46:10podcast
- 46:11is
- 46:11the
- 46:11quickest,
- 46:12fastest
- 46:12rundown
- 46:12of
- 46:12all
- 46:13the
- 46:13week's
- 46:13top
- 46:13news.
- 46:14Our
- 46:14daily
- 46:14newsletter,
- 46:15the
- 46:15Retail
- 46:15Daily
- 46:15Minute,
- 46:16tells
- 46:16you
- 46:16all
- 46:16you
- 46:16need
- 46:16to
- 46:16know
- 46:17each
- 46:17day.
- 46:17Stay
- 46:18on
- 46:18top
- 46:18of
- 46:18your
- 46:18game
- 46:18as
- 46:19a
- 46:19retail
- 46:19executive
- 46:19and
- 46:19also
- 46:20regularly
- 46:20feature
- 46:21special
- 46:21content
- 46:22that
- 46:22is
- 46:22exclusive
- 46:22to
- 46:23us
- 46:23and
- 46:23that
- 46:23Ann
- 46:24and
- 46:24I
- 46:24take
- 46:24a
- 46:24lot
- 46:24of
- 46:25pride
- 46:25in
- 46:25doing
- 46:25just
- 46:26for
- 46:26you.
- 46:26Thanks
- 46:26as
- 46:27always
- 46:27for
- 46:27listening
- 46:27in.
- 46:27Please
- 46:28remember
- 46:28to
- 46:28like
- 46:28and
- 46:28leave
- 46:29us
- 46:29a
- 46:29review
- 46:29wherever
- 46:29you
- 46:30happen
- 46:30to
- 46:30listen
- 46:30to
- 46:30your
- 46:31podcast
- 46:31or
- 46:31on
- 46:31YouTube
- 46:32can
- 46:32follow
- 46:32us
- 46:33today
- 46:33by
- 46:33simply
- 46:33going
- 46:33to
- 46:34YouTube.com
- 46:35omnitalkretail
- 46:37so
- 46:38until
- 46:38next
- 46:38week,
- 46:38we'll
- 46:38be
- 46:39out
- 46:39at
- 46:39Shop
- 46:39Talk,
- 46:40broadcasting
- 46:40from
- 46:41the
- 46:41Expo
- 46:42hall
- 46:42floor.
- 46:43Until
- 46:43then,
- 46:43on
- 46:44behalf
- 46:44of
- 46:44all
- 46:44of
- 46:44us
- 46:44at
- 46:45omnitalk,
- 46:45as
- 46:46always,
- 46:46be
- 46:46careful
- 46:47out
- 46:47there.