Latest / WTAW - Infomaniacs / The Infomaniacs: July 16, 2026 (7:00am)

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The Infomaniacs: July 16, 2026 (7:00am) · WTAW - Infomaniacs

• 0:01
  Speaker 1: The news is presented by Gilmour Electric Express, voted best
• 0:05
  Speaker 1: electrician of the Brasses Valley for home electrical service. Don't
• 0:09
  Speaker 1: settle for less, called Gilmore Electric Express at nine seven
• 0:13
  Speaker 1: nine seven seven light. Good morning from the WTAW newsroom.
• 0:17
  Speaker 1: I'm will welch. Two people are dead after shootings yesterday
• 0:21
  Speaker 1: in Caldwell. The Burlison County Sheriff's Office announced they received
• 0:25
  Speaker 1: a call around noon on Wednesday reporting a woman had
• 0:28
  Speaker 1: been shot in the cad Lake subdivision. Family members say
• 0:31
  Speaker 1: the shooter fled and a black Lincoln Navigator. While en
• 0:35
  Speaker 1: route to the scene, deputies spotted a vehicle matching that description.
• 0:39
  Speaker 1: Officers gave the driver verbal commands, but there was no response.
• 0:42
  Speaker 1: When they approached the navigator, they found the driver with
• 0:45
  Speaker 1: a self inflicted gunshot to the head. The subject was
• 0:48
  Speaker 1: transported to the hospital and pronounced dead. The victim was
• 0:51
  Speaker 1: shot twice and died at the hospital. Texas Governor Greg
• 0:55
  Speaker 1: Abbott's approval is needed for the Grimes County TERRAFAM project
• 0:59
  Speaker 1: to proceed. Yesterday came and went with no announcement from
• 1:02
  Speaker 1: Governor Abbot or Elon Musk. That does not necessarily mean
• 1:06
  Speaker 1: the deal is dead. Governor Abbot has seven days to
• 1:09
  Speaker 1: notify all parties of his decision, So now we wait
• 1:12
  Speaker 1: for up to a week to see if the project proceeds.
• 1:16
  Speaker 1: Brian police are warning of an increase in Facebook marketplace scams.
• 1:20
  Speaker 1: These scams involve both buyers and sellers. To protect yourself,
• 1:24
  Speaker 1: BPD recommends that you never send money before meeting in person.
• 1:28
  Speaker 1: You always meet in a busy public place with security cameras,
• 1:32
  Speaker 1: and you utilize the Brian Police Department Safe Exchange Zone. Remember,
• 1:37
  Speaker 1: if something doesn't feel right, walk away. When most people
• 1:41
  Speaker 1: think of spending a million dollars on a car, they
• 1:43
  Speaker 1: don't usually think of a Chevy Tahoe. The Texas Department
• 1:47
  Speaker 1: of Public Safety does. Here's Tristan Ryan's.
• 1:50
  Speaker 2: It look like any other police Chevy Tahoe rolling down
• 1:52
  Speaker 2: Texas highways, But what's inside is what makes all the difference.
• 1:55
  Speaker 2: Of the Texas Department of Public Safety, according to procurement
• 1:58
  Speaker 2: documents reported by the DPS, spent nearly four and a
• 2:01
  Speaker 2: half million dollars across four vans equipped with three point
• 2:05
  Speaker 2: nine million dollars of Israeli made surveillance tech. The systems
• 2:08
  Speaker 2: can intercept cell tower connections to gather information from mobile
• 2:11
  Speaker 2: phones while targets have no idea.
• 2:13
  Speaker 3: They've even been scanned.
• 2:15
  Speaker 2: These units slott into Texas tps's growing surveillance toolkit under
• 2:18
  Speaker 2: Operation lone Star that already includes Clearview AI facial recognition,
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  Speaker 2: Pentlink's tangles for communication analysis, statewide license plate readers, and more.
• 2:26
  Speaker 2: I'm tristin Ryan's TSN News.
• 2:29
  Speaker 1: Two teenagers have been arrested after trying to steal Lego
• 2:32
  Speaker 1: sets and bean bags. CSPD was called to the Walmart
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  Speaker 1: on Brothers Boulevard just after ten o'clock Tuesday night. According
• 2:40
  Speaker 1: to Arrast records, eighteen year old Justin Henderson Junior and
• 2:44
  Speaker 1: nineteen year old William Feldhons were captured on videos scanning
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  Speaker 1: a bottle of soda, but instead placing pricey Lego sets
• 2:51
  Speaker 1: in the bagging area. They made it to the second
• 2:54
  Speaker 1: set of doors before the loss prevention team escorted them
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  Speaker 1: back into the store. The teens attempting to steal two
• 3:01
  Speaker 1: Big Joe beanbags valued at forty five dollars each and
• 3:05
  Speaker 1: two Lego sets valued at over three hundred dollars. While
• 3:08
  Speaker 1: being arrested, both teams were found to have Vight pens
• 3:11
  Speaker 1: in their pocket. So in addition to theft or property
• 3:14
  Speaker 1: greater than one hundred but less than seven hundred and
• 3:16
  Speaker 1: fifty dollars, they were also booked on possession of tobacco
• 3:20
  Speaker 1: products by someone under the age of twenty one. Both
• 3:23
  Speaker 1: remain in custody atthy Brass County Jail in lieu of
• 3:26
  Speaker 1: forty three hundred dollars bond. Each news is presented by
• 3:30
  Speaker 1: Gilmour Electric Express. More news at seven thirty or any
• 3:34
  Speaker 1: time at WTAW dot com. I'm will welch sixteen twenty
• 3:39
  Speaker 1: ninety four five WTAW.
• 3:41
  Speaker 3: Sixteen twenty ninety four to five WTAWS take a look
• 3:45
  Speaker 3: at the weather. Forty percent chance of showers, which probably
• 3:48
  Speaker 3: sounds a little bit more than it actually is. We'll
• 3:51
  Speaker 3: find out later this afternoon. Mostly cloudy, high of eighty nine,
• 3:55
  Speaker 3: down to thirty percent chance tonight, maybe one of those
• 3:58
  Speaker 3: sticking around. If I'm guessing what we looking something popping
• 4:00
  Speaker 3: up in the afternoon being our best chance low seventy five,
• 4:03
  Speaker 3: and then by tomorrow pretty much getting back into the
• 4:06
  Speaker 3: hot and dry thing, which is not a bad thing
• 4:08
  Speaker 3: after this week. Frankly, Weather's brought to you by Malick
• 4:11
  Speaker 3: Service Company and the Texas Heat your air conditioner works overtime,
• 4:14
  Speaker 3: but a well tuned AC will save you money and
• 4:16
  Speaker 3: keep you comfortable. Turn to the experts at Malick and
• 4:19
  Speaker 3: Carrier to keep your AC running properly. Malick feel the difference.
• 4:23
  Speaker 4: Over the weekend, the MLB draft happened in eight aggies
• 4:27
  Speaker 4: were picked up along the way. Today we'll up two
• 4:30
  Speaker 4: more of the aggies that were selected. Talked about one
• 4:32
  Speaker 4: of all details coming up.
• 4:33
  Speaker 3: I'll ask us some shout outs to some of the
• 4:35
  Speaker 3: people who are listening. Hey, we're playing who's listening. It's
• 4:38
  Speaker 3: the easiest way we have to give away stuff on
• 4:41
  Speaker 3: the radio, And today we're giving away tickets to six
• 4:43
  Speaker 3: Flags over Texas to someone who just text us how
• 4:46
  Speaker 3: old they are in their name, and then what they're
• 4:48
  Speaker 3: doing when they are while they're listening to the show.
• 4:51
  Speaker 3: Todd being very honest today driving to work, trying to
• 4:54
  Speaker 3: finish this text, stoplights.
• 4:56
  Speaker 1: You're having a good call. Good call.
• 4:59
  Speaker 3: Love it.
• 5:00
  Speaker 1: Mike seventy three walking the Golden Retriever Gracie.
• 5:04
  Speaker 3: Okay, oh yeah, I love that.
• 5:06
  Speaker 1: I like that.
• 5:07
  Speaker 3: Matt is parking his car. Bill this morning, is working,
• 5:12
  Speaker 3: Mike driving to work. Ernest, what is what? Ernest doing
• 5:16
  Speaker 3: Ernest doesn't get no. See, we got to get more creative.
• 5:18
  Speaker 3: Where do you work? Where do y'all work? What are
• 5:20
  Speaker 3: you doing?
• 5:20
  Speaker 1: Sure, Ernest just gave us his name. We appreciate you, Ernest,
• 5:23
  Speaker 1: but we want to know more about you. It's get
• 5:25
  Speaker 1: to know your customer.
• 5:26
  Speaker 2: Okay.
• 5:27
  Speaker 3: Denise is hanging out at a red light on her
• 5:31
  Speaker 3: way to work, so just kind of, you know, waiting
• 5:33
  Speaker 3: for traffic to result.
• 5:34
  Speaker 1: It's of early risers heading to work, getting on it early.
• 5:37
  Speaker 3: Oh look at this, Cynthia is sixty one sitting at
• 5:40
  Speaker 3: her desk, working and listening to y'all. This was since
• 5:43
  Speaker 3: like pre seven am.
• 5:44
  Speaker 1: Yeah.
• 5:46
  Speaker 3: I always I always take for Grammas like, oh, we're
• 5:47
  Speaker 3: going to be super early, go to work. There are
• 5:49
  Speaker 3: a lot of people. It's start in the office at
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  Speaker 3: six am.
• 5:53
  Speaker 1: Even when I was working like traditional jobs. I prefer
• 5:56
  Speaker 1: to get to work early and get ahead of the game.
• 5:59
  Speaker 3: Did you okay, so you were you a person like
• 6:02
  Speaker 3: six or eight before while the office is dead.
• 6:04
  Speaker 1: Yeah, I would get in there. You know, seven between
• 6:07
  Speaker 1: seven and seven thirty would be optimal. Okay?
• 6:10
  Speaker 3: Okay, do I have to dial nine on this?
• 6:12
  Speaker 1: I don't remember. Every time I try to dial one
• 6:15
  Speaker 1: of those. I think you do.
• 6:16
  Speaker 3: Let's try it, just for it, just for fun.
• 6:18
  Speaker 1: Yeah, turned that down, so I'll talk over it so
• 6:20
  Speaker 1: nobody can hear what the actual number is.
• 6:22
  Speaker 3: Is anyone actually capable?
• 6:24
  Speaker 1: Nobody's capable of that. But it's just something silly that follow.
• 6:27
  Speaker 3: Us, Thurtius? Why not?
• 6:29
  Speaker 1: Why not?
• 6:30
  Speaker 3: All right, it's our winner for today. We pick randomly,
• 6:32
  Speaker 3: by the way, in case you wanted to.
• 6:33
  Speaker 1: Know, see if we can get an answer here.
• 6:37
  Speaker 3: Chris, Yeah, what's up, man? It's Freedo, Will and Riley.
• 6:41
  Speaker 3: How you doing?
• 6:41
  Speaker 1: My man?
• 6:42
  Speaker 5: Doing pretty good?
• 6:43
  Speaker 2: Man?
• 6:44
  Speaker 3: Are you texting us that you were listening to the show?
• 6:46
  Speaker 3: What are you? What are you doing currently? What do you?
• 6:49
  Speaker 3: What are you? What do you got on your morning?
• 6:51
  Speaker 6: Oh?
• 6:51
  Speaker 3: I'm passing gas man delivering propane.
• 6:54
  Speaker 1: You are a he delivers propane and propane accessory.
• 7:00
  Speaker 4: My goodness, I pull a hose all day.
• 7:02
  Speaker 1: For a living, pulls a host of passing gas. We're
• 7:05
  Speaker 1: picking up what you're putting down.
• 7:07
  Speaker 3: I like, I like it. I like all the propane
• 7:09
  Speaker 3: guys always do have a good Yeah.
• 7:10
  Speaker 1: The propane guys, those those are the classes.
• 7:13
  Speaker 3: As someone who does a career that is uh the
• 7:16
  Speaker 3: same career as one of Texas most beloved all time
• 7:21
  Speaker 3: television characters. Do people share with the the impression Will
• 7:25
  Speaker 3: just did often when you I'm.
• 7:26
  Speaker 1: Sure they.
• 7:28
  Speaker 5: Everywhere I go.
• 7:29
  Speaker 3: Yeah, all the time.
• 7:30
  Speaker 1: Just remember to taste the meat and not the heat.
• 7:33
  Speaker 5: That is shockingly good.
• 7:35
  Speaker 1: Thank you.
• 7:36
  Speaker 5: That is really good, Chris.
• 7:40
  Speaker 3: We appreciate you man. We're going to give you four
• 7:42
  Speaker 3: tickets to six Flags over texts up in DFW. Do
• 7:46
  Speaker 3: you know where were located.
• 7:47
  Speaker 1: I'll text you all the details Chris on where we
• 7:49
  Speaker 1: are in one hours. But thank you for delivering propane.
• 7:51
  Speaker 1: I love my propane delivery people. I don't know if
• 7:53
  Speaker 1: Chris is one of my guys, but my guys are great.
• 7:56
  Speaker 3: Love to see it. Chris. It was tough on the
• 7:58
  Speaker 3: other day with all the rain.
• 8:00
  Speaker 1: I bet it was, dude.
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  Speaker 5: He didn't even stop for the rain.
• 8:02
  Speaker 1: No, they're better post office.
• 8:06
  Speaker 3: Or he tell emergency barbecues propaying guys.
• 8:09
  Speaker 1: That I mean like before the cold snap, the last
• 8:12
  Speaker 1: cold snap we had, they came out and top they
• 8:14
  Speaker 1: were topping people off. They were making sure everybody was
• 8:17
  Speaker 1: going to have enough to get through any kind of
• 8:19
  Speaker 1: cold snap. So salute you guys. We love the work
• 8:22
  Speaker 1: you do, brother.
• 8:23
  Speaker 3: All right, dude, we'll catch up with you later. All right,
• 8:25
  Speaker 3: thank you, all right, back after this seven seventeen on
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  Speaker 3: the Info Maniacs on News Talk, sixteen twenty WTAWR. Phone
• 8:32
  Speaker 3: number is nine seven nine sixty nine five, sixteen twenty.
• 8:36
  Speaker 3: Mandy works in the education space.
• 8:39
  Speaker 1: She does. Yeah, okay, all right, So teacher, yes, second
• 8:42
  Speaker 1: grade teacher with bid.
• 8:44
  Speaker 3: I'm glad. I'm glad because I'm assuming you'll be able
• 8:48
  Speaker 3: to somewhat give us her perspective on this. It's only
• 8:52
  Speaker 3: a matter of time till it finally happened, guys, And
• 8:55
  Speaker 3: I know it is probably not the best time to
• 8:58
  Speaker 3: ask for teachers to cause I'm asking you guys who
• 9:00
  Speaker 3: are kind of all over their road.
• 9:02
  Speaker 1: Well, right now, teachers are in there. Oh my gosh,
• 9:05
  Speaker 1: we've got a couple of weeks before we have to
• 9:07
  Speaker 1: go back to work. We have to cram everything in yeah,
• 9:10
  Speaker 1: and stay up all night. That's currently what my teacher.
• 9:13
  Speaker 3: So that's what's happening. But if you happen to be
• 9:14
  Speaker 3: an educator and you want to weigh in on this,
• 9:17
  Speaker 3: you can call us your Texas nine seven nine sixty
• 9:19
  Speaker 3: nine five sixteen twenty New York is going to roll
• 9:23
  Speaker 3: out the first robot teacher.
• 9:26
  Speaker 1: This thing is creepy.
• 9:27
  Speaker 3: It is a humanoid robot teacher, which there's a lot
• 9:33
  Speaker 3: to there's a lot to break down about this because
• 9:36
  Speaker 3: the idea is that they're going to use it to
• 9:39
  Speaker 3: greet students and and kind of supp quote unquote support teachers.
• 9:43
  Speaker 3: It's like, think of a robot, so it won't be
• 9:45
  Speaker 3: so much a robo teacher. It would be like a
• 9:48
  Speaker 3: roboteacher's aid.
• 9:50
  Speaker 1: They say, they say.
• 9:51
  Speaker 3: They say, and it's going to have a lifelike appearance.
• 9:55
  Speaker 3: They are actually going to make it look human. It's
• 9:58
  Speaker 3: not going to be one of those.
• 9:59
  Speaker 1: But that's the even creepier.
• 10:00
  Speaker 5: See that's so much worse.
• 10:02
  Speaker 1: And it's it doesn't move. I assume it has a
• 10:05
  Speaker 1: lower body, but this thing just sits in its chair,
• 10:10
  Speaker 1: silicone skin, long browned hair. It's bound to look horribly creepy.
• 10:16
  Speaker 3: It's yeah. I mean, since it's just a torso at
• 10:19
  Speaker 3: this point, I mean, you could even hook it up
• 10:20
  Speaker 3: to one of those robodog bodies if you wanted to
• 10:22
  Speaker 3: move and make it even more of an iman, maybe
• 10:24
  Speaker 3: a spider robot. I think kids would respond better to
• 10:29
  Speaker 3: a cute little.
• 10:30
  Speaker 1: I think so too. Kids, I think are the only
• 10:32
  Speaker 1: thing that actually responded positively to that. I'm going to
• 10:35
  Speaker 1: slap an iPad on a on a scooter.
• 10:37
  Speaker 3: They did like that.
• 10:38
  Speaker 1: I guess I didn't. I thought it was silly. Well,
• 10:41
  Speaker 1: people for a while were I can't remember what they
• 10:45
  Speaker 1: were calling it, but essentially they were they were not present.
• 10:49
  Speaker 3: They had a you're in a pandemic where we needed
• 10:52
  Speaker 3: I saw them before that. Actually, yeah, all right, all right.
• 10:54
  Speaker 1: So essentially it's an iPad on a segue sort of
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  Speaker 1: thing that the person on the other end of it
• 11:01
  Speaker 1: controls where it goes and so forth, and it's a
• 11:04
  Speaker 1: virtual presence. That's what they called it.
• 11:07
  Speaker 3: Now here's the other wrinkle. They've even thought about the
• 11:09
  Speaker 3: fact that you probably don't want to be giving your
• 11:11
  Speaker 3: kids name to this thing for data privacy, so won't
• 11:13
  Speaker 3: respond to a name. It will respond to the kid's
• 11:16
  Speaker 3: unique student number, kind of like a prisoner. I miss Sally,
• 11:20
  Speaker 3: I'm student number one, two, three four, and then Sally's like, hey,
• 11:25
  Speaker 3: uh a two four, six oh nine.
• 11:28
  Speaker 2: Uh.
• 11:29
  Speaker 3: Now we're going to talk about what we talked about yesterday. Conversation.
• 11:33
  Speaker 1: How personal?
• 11:34
  Speaker 5: How much does it cost? Will how much.
• 11:37
  Speaker 1: Is fifty seven thousand.
• 11:39
  Speaker 5: Dollars fifty seven thousand, they're.
• 11:41
  Speaker 1: Getting a deal. The normal price is ninety five thousand,
• 11:44
  Speaker 1: and I guess they got it off the home shopping club.
• 11:47
  Speaker 1: They waited to the right time, when it got to
• 11:49
  Speaker 1: the lowest front.
• 11:49
  Speaker 3: You know, you know what they had to do. I'm
• 11:50
  Speaker 3: gonna guess the average salary is somewhere around fifty seven thousand,
• 11:53
  Speaker 3: because if a teacher found out you're paying ninety eight
• 11:55
  Speaker 3: thousand with the robot, even if it's one time only expended,
• 11:58
  Speaker 3: trying to be happy about that.
• 11:59
  Speaker 1: There's a teacher that's going to be happy about this,
• 12:01
  Speaker 1: except for maybe a science and technology This is.
• 12:04
  Speaker 3: This, honestly, like without I could make we could make
• 12:07
  Speaker 3: jokes all day. Teachers need more help they do right.
• 12:11
  Speaker 1: This is not the answer.
• 12:12
  Speaker 3: Robo teachers are not going to be something teachers would like.
• 12:16
  Speaker 1: No, you have to have you have to have real
• 12:20
  Speaker 1: interaction in order, especially in the early grades, in order
• 12:24
  Speaker 1: to to you know, get these kids to love school
• 12:27
  Speaker 1: and love learning. Interaction with a human with a human,
• 12:30
  Speaker 1: not inaction.
• 12:31
  Speaker 3: What if it was like a Teddy ruckspin where it
• 12:34
  Speaker 3: was a lovable mascot's robot. Right, yeah, exactly.
• 12:39
  Speaker 1: I think that's more of a distraction. Look, I'm old
• 12:42
  Speaker 1: school man. Take us back to the days that my
• 12:45
  Speaker 1: great aunt Stell taught in the two room schoolhouse in
• 12:49
  Speaker 1: yokom Texas, all grades. Every single one of those kids
• 12:54
  Speaker 1: came out, you know, with an education. No, it's and
• 12:57
  Speaker 1: they taught reading, writing, rhythmetic, very simple, very very simple way.
• 13:03
  Speaker 5: Right.
• 13:03
  Speaker 4: My senior year of high school, we got metal detectors.
• 13:06
  Speaker 4: So I hope he didn't try to go through a
• 13:08
  Speaker 4: metal detector.
• 13:09
  Speaker 3: No, I didn't even think about that. That's really going
• 13:11
  Speaker 3: to be a problem. It's got to stay in the well.
• 13:14
  Speaker 1: It doesn't move, it doesn't have let it ain't got legs.
• 13:16
  Speaker 3: Lieutenant Dan Ed says, my grandma taught elementary school for
• 13:20
  Speaker 3: twenty seven years back in the day. She would roll
• 13:23
  Speaker 3: over in her grave if she found out about the robot.
• 13:27
  Speaker 3: Teacher check this out. Here's another feature that it has,
• 13:31
  Speaker 3: because again the idea here is teacher support. So they
• 13:34
  Speaker 3: say it will hang out in your class and it
• 13:39
  Speaker 3: will interject if the teacher forgets where they are in
• 13:44
  Speaker 3: the lesson plan or accidentally skips out.
• 13:46
  Speaker 1: Oh so it's going to correct the teacher.
• 13:48
  Speaker 5: Will will correct.
• 13:50
  Speaker 1: Them and let's fake it.
• 13:51
  Speaker 5: Sure they stay on topic.
• 13:53
  Speaker 1: This thing is bound to have some sort of ability
• 13:55
  Speaker 1: to transmit back to say administration.
• 13:59
  Speaker 5: You know, that's exactly what it does.
• 14:01
  Speaker 3: Yes, you're gonna, I don't do they have if they
• 14:04
  Speaker 3: have the equivalent of air checking for teachers.
• 14:07
  Speaker 1: They do that is observation. But they will actually, you know,
• 14:10
  Speaker 1: administrators will go into the classroom and observe and score teachers.
• 14:16
  Speaker 1: But I don't you know, this is a passive surveillance device.
• 14:20
  Speaker 3: This is a surveillance that's say seventy sixty thousand dollars
• 14:24
  Speaker 3: surveillance device.
• 14:26
  Speaker 1: Yeah, don't want to know. My wife would not know.
• 14:28
  Speaker 3: Again, I know this is not probably it's probably light
• 14:31
  Speaker 3: odds from teacher.
• 14:33
  Speaker 1: So many bigger issues to solve, the taxes when it
• 14:37
  Speaker 1: comes to education.
• 14:40
  Speaker 3: N seven died six sixteen.
• 14:42
  Speaker 1: To the people in this article are asking too as
• 14:44
  Speaker 1: to whether or not in my wife's school or first
• 14:47
  Speaker 1: school she taught at, they called it choir practice. We're
• 14:50
  Speaker 1: gonna have choir practice after school, and that's when all
• 14:53
  Speaker 1: the teachers would go out for Margarita's. So I'm wondering
• 14:55
  Speaker 1: if I'm wondering if Sally the robot is going to
• 14:58
  Speaker 1: be joining the teachers after Unia.
• 15:00
  Speaker 3: Absolutely, I say, hey, I'm just Tally's just one of
• 15:03
  Speaker 3: the girls.
• 15:04
  Speaker 5: Take Sally along. Don't worry Sally.
• 15:06
  Speaker 3: You'll keep everything you said completely conversations.
• 15:10
  Speaker 1: Is Sally gonna have at the bar? That's where a
• 15:12
  Speaker 1: couple of margaritas.
• 15:12
  Speaker 3: Sally is not your friend, guys, Sally is not That
• 15:15
  Speaker 3: is a foe. If you make it, you should make
• 15:18
  Speaker 3: it look like the T eight hundred. If you really
• 15:20
  Speaker 3: want to show what that Hey, some of these schools,
• 15:22
  Speaker 3: you might need a more imposing.
• 15:24
  Speaker 1: And you couldn't have this in a in a higher
• 15:27
  Speaker 1: grade because some smart kid will figure out how to reprogram.
• 15:31
  Speaker 3: Someone's gonna be in the back with a screwdriver, you know,
• 15:34
  Speaker 3: an MP three players soldering iron. You ain't gonna take
• 15:37
  Speaker 3: long sixteen twenty ninety four to five W T A W.
• 15:40
  Speaker 3: Good morning everyone. Maybe we're at the point where we're
• 15:44
  Speaker 3: gonna be drying out. We're gonna find out about a
• 15:46
  Speaker 3: forty percent chance of rain this afternoon. They're gonna keep
• 15:49
  Speaker 3: a thirty percent chance in the early evening. We'll see
• 15:51
  Speaker 3: if anything pops up up to the high eighties down
• 15:55
  Speaker 3: to the seventies tonight and then for the weekend sunny
• 15:58
  Speaker 3: at hots but no more rain to really speak of
• 16:00
  Speaker 3: after today. Is what it looks like whether it's brought
• 16:02
  Speaker 3: to you by Unit Roofing and sheet Metal, home of
• 16:04
  Speaker 3: the dural aass Root System World's Best roof Give McCall
• 16:07
  Speaker 3: two six a roof or go to United Roofingpros.
• 16:10
  Speaker 1: Dot Com News is presented by American Momentum Bank Building
• 16:17
  Speaker 1: Financial Success one client at a time, Equal Housing Lender
• 16:20
  Speaker 1: Member FDIC From the WTAW Newsroom, Good morning, I'm will welch.
• 16:26
  Speaker 1: Two people are dead after shootings yesterday in Caldwell. The
• 16:30
  Speaker 1: Burlison County Sheriff's Office announced they received a call around
• 16:33
  Speaker 1: noon on Wednesday reporting a woman had been shot in
• 16:36
  Speaker 1: the cad Lake subdivision. Family members say the shooter fled
• 16:40
  Speaker 1: and a black Lincoln Navigator. While en route to the scene,
• 16:43
  Speaker 1: deputies spotted a vehicle matching that description. Officers gave the
• 16:47
  Speaker 1: driver verbal commands, but there was no response. When they
• 16:50
  Speaker 1: approached the navigator, they found the driver with a self
• 16:53
  Speaker 1: inflicted gunshot to the head. The subject was transported to
• 16:56
  Speaker 1: the hospital and pronounced dead. The victim was shot twice
• 17:00
  Speaker 1: and died at the hospital. Texas Governor Greg Abbott's approval
• 17:03
  Speaker 1: is needed for the Grimes County terrifab project to proceed.
• 17:07
  Speaker 1: Yesterday came and went with no announcement from Governor Abbott
• 17:11
  Speaker 1: or Elon Musk. That does not necessarily mean the deal
• 17:14
  Speaker 1: is dead. Governor Abbott has seven days to notify all
• 17:17
  Speaker 1: parties of his decision, so now we wait for up
• 17:20
  Speaker 1: to a week to see if the project proceeds. Governor
• 17:23
  Speaker 1: Abbott says the Texas Rangers will be looking into last
• 17:26
  Speaker 1: week's fatal shooting of a Houston man by Immigrations and
• 17:30
  Speaker 1: Customs enforcement officers.
• 17:32
  Speaker 6: The Texas Rangers are now going to be involved in
• 17:36
  Speaker 6: an investigation of this matter, working alongside federal officials to
• 17:41
  Speaker 6: get to the bottom of exactly what happened.
• 17:43
  Speaker 1: Lorenzo Salcado Arahu was shot by ICE agents on July seventh,
• 17:48
  Speaker 1: after they say he was using his vehicle as a weapon.
• 17:52
  Speaker 1: Brian police are warning of an increase in Facebook marketplace scams.
• 17:56
  Speaker 1: These scams involved both buyers and sellers to text yourself.
• 18:00
  Speaker 1: BPD recommends that you never send money before meeting in person.
• 18:04
  Speaker 1: You always meet in a busy public place with security
• 18:08
  Speaker 1: cameras and you utilize the Brian Police Department safe exchange zone. Remember,
• 18:13
  Speaker 1: if something doesn't feel right, walk away. When most people
• 18:17
  Speaker 1: think of spending a million dollars on a car, they
• 18:19
  Speaker 1: don't usually think of a Chevy Tahoe. The Texas Department
• 18:23
  Speaker 1: of Public Safety does. Here's Tristan Ryan's.
• 18:26
  Speaker 2: They look like any other police Chevy Tahoe rolling down
• 18:28
  Speaker 2: Texas highways, but what's inside is what makes all the difference.
• 18:32
  Speaker 2: Of the Texas Department of Public Safety. According to procurement
• 18:34
  Speaker 2: documents reported by the Drive, DPS spent nearly four and
• 18:37
  Speaker 2: a half million dollars across four vans equipped with three
• 18:41
  Speaker 2: point nine million dollars of Israeli made surveillance tech. The
• 18:44
  Speaker 2: systems can intercept cell tower connections to gather information from
• 18:47
  Speaker 2: mobile phones while targets have no idea they've even been scammed.
• 18:51
  Speaker 2: These units slott into Texas TPS is growing surveillance toolkit
• 18:54
  Speaker 2: under Operation Loan Star that already includes clearview AI facial recognition,
• 18:58
  Speaker 2: PenLink's tangles, heir communication j analysis, statewide license plate readers,
• 19:02
  Speaker 2: and more. I'm tristin Ryan's TSN news.
• 19:05
  Speaker 1: Two teenagers have been arrested after trying to steal Lego
• 19:08
  Speaker 1: sets and bean bags. CSPD was called to the Walmart
• 19:12
  Speaker 1: on Brothers Boulevard just after ten o'clock Tuesday night. According
• 19:16
  Speaker 1: to arrest records, eighteen year old Justin Henderson Junior and
• 19:20
  Speaker 1: nineteen year old William Feldhonz were captured on videos scanning
• 19:23
  Speaker 1: a bottle of soda but instead placing pricey Lego sets
• 19:27
  Speaker 1: in the bagging area. They made it to the second
• 19:30
  Speaker 1: set of tours before the loss prevention team escorted them
• 19:33
  Speaker 1: back into the store. The teens were attempting to steal
• 19:37
  Speaker 1: two Big Joe bean bags valued at forty five dollars
• 19:40
  Speaker 1: each and two Lego sets valued at over three hundred dollars.
• 19:44
  Speaker 1: While being arrested, both teens were found to have Vight
• 19:47
  Speaker 1: pens in their pocket, so in addition to theft of
• 19:50
  Speaker 1: property greater than one hundred but less than seven hundred
• 19:52
  Speaker 1: and fifty dollars, they were also booked on possession of
• 19:55
  Speaker 1: tobacco products by someone under the age of twenty one.
• 19:59
  Speaker 1: Both remaining co us today Anthony Bress County Jail in
• 20:02
  Speaker 1: lieu of forty three hundred dollars bond. Each News is
• 20:05
  Speaker 1: presented by American Momentum Bank. More news at eight o'clock
• 20:09
  Speaker 1: er anytime at WTAW dot com. I'm will Welch sixteen
• 20:14
  Speaker 1: twenty ninety four to five WTA.
• 20:16
  Speaker 3: W sixteen twenty ninety four five WTAW the Info Maniacs.
• 20:20
  Speaker 3: Good morning weather. Forty percent chance of a pop up
• 20:24
  Speaker 3: shower thunderstorm in the afternoon today mostly Claudie on here
• 20:27
  Speaker 3: eighty nine, and then a slightly less chance tonight as
• 20:31
  Speaker 3: things start to dry out, down to the lowest seventy five,
• 20:35
  Speaker 3: and then sunny for the weekend. Weather is brought to
• 20:37
  Speaker 3: you by Malick Service Company and the Texas Heat. Your
• 20:39
  Speaker 3: air conditioner works overtime, but well tuned AC, we'll save
• 20:43
  Speaker 3: you money and keep you comfortable. Turn to the experts
• 20:45
  Speaker 3: at Malick and Carry to keep your AC running properly.
• 20:48
  Speaker 3: Mallick feel the difference.
• 20:52
  Speaker 5: Oh hey, guys, sorry, by.
• 20:55
  Speaker 3: All, turn to me.
• 20:56
  Speaker 4: I'm like, wait, why are you looking at me?
• 20:57
  Speaker 5: Sorry?
• 20:58
  Speaker 4: Over the weekend? Oh no, that one, yes, yesterday. The
• 21:02
  Speaker 4: FC's twenty twenty six Awards show took place in Former
• 21:04
  Speaker 4: Aggie defenseman Miles Garrett took home two trophies. We'll have
• 21:07
  Speaker 4: all the details coming up.
• 21:09
  Speaker 3: Sally Text and I'm taking offense to Sally the robot
• 21:12
  Speaker 3: not being a good friend based on the names.
• 21:15
  Speaker 1: Based on the much more reliable Sally. I don't think
• 21:18
  Speaker 1: you're going to join the ranks of Karen's everywhere who
• 21:21
  Speaker 1: can't can't abide by what happened to their name?
• 21:24
  Speaker 3: Why didn't they name the robot Careen?
• 21:26
  Speaker 1: They should have named it the.
• 21:28
  Speaker 3: Care nine sixteen twenties. Our phone umber always love hearing
• 21:32
  Speaker 3: from me, We always love. I love celebrating the little wins.
• 21:35
  Speaker 1: I just I really do.
• 21:37
  Speaker 3: It's something I really enjoy, especially when they come in
• 21:40
  Speaker 3: the customer service area. Oh glorious, because you know, let's
• 21:44
  Speaker 3: be real, this is not a knock on people that
• 21:48
  Speaker 3: that that do that job and do it very very well.
• 21:51
  Speaker 3: But I find that you're few and far between normally.
• 21:55
  Speaker 3: If I if something goes wrong, I almost dread it
• 21:59
  Speaker 3: more than some thing went wrong, because I'm going to
• 22:01
  Speaker 3: have to interact with whatever the system is to try
• 22:06
  Speaker 3: to get assistance. It's just miserable.
• 22:09
  Speaker 1: It's horrible. My step mother yesterday was telling me a
• 22:14
  Speaker 1: story that has happened to her within the past week.
• 22:17
  Speaker 1: She was apparently having trouble with AT and T and
• 22:21
  Speaker 1: she's to qualify this. My stepmother's ninety three. So she
• 22:26
  Speaker 1: called the number. She got passed from one person to
• 22:30
  Speaker 1: the next, to the next. She hit the phone tree,
• 22:33
  Speaker 1: having to repeat the same issue yep, the description of
• 22:36
  Speaker 1: the issue YEP, five times and the fifth Wow, the
• 22:40
  Speaker 1: fifth one hung up on her.
• 22:41
  Speaker 3: Wow. She's ninety three, ninety three and she's going through
• 22:44
  Speaker 3: five different conversations with five different people, five different humans.
• 22:48
  Speaker 1: Yeah, and gets no resolution because she gets hung out.
• 22:51
  Speaker 3: How long did it take her to get through that
• 22:53
  Speaker 3: entire stay?
• 22:54
  Speaker 1: Over an hour? Over an hour? So she decided to
• 22:59
  Speaker 1: send an email. She went and looked and found somehow
• 23:03
  Speaker 1: the CEO's email for AT and T. All right, she
• 23:08
  Speaker 1: does not mess around. She has no patience for anything
• 23:13
  Speaker 1: like that.
• 23:13
  Speaker 5: She found the CEOs How did she find the CEO?
• 23:17
  Speaker 1: I don't know email, I'm not certain, but shepsed. She
• 23:21
  Speaker 1: emailed him. Okay, she emailed him and told him of
• 23:25
  Speaker 1: the issue. Told him that she said, first of all,
• 23:31
  Speaker 1: I'm a I'm a longtime shareholder. Uh, and you can
• 23:34
  Speaker 1: streamline your operations and make my shares more valuable by
• 23:38
  Speaker 1: firing about thirty percent of your staff because none of
• 23:40
  Speaker 1: them were helpful.
• 23:41
  Speaker 3: Oh wow, Okay, so she got it, she got it
• 23:44
  Speaker 3: all out.
• 23:45
  Speaker 1: Yeah, all that she had done a customer since AT
• 23:48
  Speaker 1: and T was invented or whatever else.
• 23:50
  Speaker 3: Yea, all the relevant information felt a little bit better.
• 23:54
  Speaker 1: She received a response from the CEO that okay and wow,
• 24:00
  Speaker 1: and the situation was taken care of. What did the
• 24:04
  Speaker 1: response say, I'm not I don't have all she told
• 24:07
  Speaker 1: me was he replied, he was very nice. My situation
• 24:11
  Speaker 1: is CEO of AT and T apparently.
• 24:14
  Speaker 5: So yeah, and the problem was solved.
• 24:18
  Speaker 1: That's I found with a lot of those. I had
• 24:20
  Speaker 1: an issue at AT and T at one point in
• 24:22
  Speaker 1: time with a phone that wasn't I received a phone,
• 24:25
  Speaker 1: a work phone, and I could not get it logged
• 24:27
  Speaker 1: onto the network. And I happened to be in a
• 24:30
  Speaker 1: local beverage and food establishment having lunch, and I was
• 24:34
  Speaker 1: talking to the bartender about it. The guy next to
• 24:37
  Speaker 1: me happened to be like a regional VP for AT
• 24:41
  Speaker 1: and T, and he said, let me see your phone,
• 24:44
  Speaker 1: and he made a call. He popped the back off
• 24:46
  Speaker 1: the phone and he called somebody, and within ten minutes
• 24:50
  Speaker 1: my phone was working.
• 24:51
  Speaker 3: That's incredible.
• 24:52
  Speaker 1: So it's just about finding the right people.
• 24:53
  Speaker 3: If you want to share some of your street again.
• 24:56
  Speaker 3: I know, I know it goes wrong percent, it does,
• 25:00
  Speaker 3: but if you want to tell us a story about
• 25:02
  Speaker 3: when it went right nine seven six, sixteen twenty.
• 25:06
  Speaker 1: The customer service experience is a beautiful thing. I had
• 25:10
  Speaker 1: the opportunity some years ago to go to Disney that
• 25:13
  Speaker 1: to the customer service level institute that they have there.
• 25:17
  Speaker 1: They have course institute, they have they have, they have
• 25:19
  Speaker 1: the Disney Institute. I took the customer service course the
• 25:23
  Speaker 1: oh and I actually I can't stand Disney, but this
• 25:28
  Speaker 1: was a very positive experience.
• 25:30
  Speaker 3: I love I love me some Disney.
• 25:32
  Speaker 1: So they say, of course you are you going to
• 25:35
  Speaker 1: sing nothing? Okay, good customer service. I'm singing. So what
• 25:40
  Speaker 1: they were, what they taught me was this, you don't
• 25:43
  Speaker 1: you want to avoid the negative customer service experience, but
• 25:46
  Speaker 1: the customer service recovery can go further with a customer
• 25:51
  Speaker 1: than a good customer service experience. Now you had a
• 25:54
  Speaker 1: turn them and if you had a bad situation and
• 25:58
  Speaker 1: you brought it to me as the customer service representative,
• 26:01
  Speaker 1: and I fixed it in a way that not just
• 26:04
  Speaker 1: satisfied you, but blew you out of the water. You
• 26:07
  Speaker 1: were gonna tell. Out of ten people, you will. You
• 26:11
  Speaker 1: are bound to tell eight or nine of them about
• 26:13
  Speaker 1: your negative customer service experience. You will tell all ten
• 26:16
  Speaker 1: of them about your customer service recovery.
• 26:19
  Speaker 3: That's true. If you get it right, you can get
• 26:21
  Speaker 3: it right.
• 26:22
  Speaker 1: Yeah, big balance, just because.
• 26:24
  Speaker 5: Okay.
• 26:25
  Speaker 4: So I went to Florida for secs and outdoor, probably
• 26:28
  Speaker 4: about almost three years ago now, and I had my
• 26:32
  Speaker 4: phone plugged in. I was on the hotel Wi Fi,
• 26:34
  Speaker 4: we had it for free, and my phone randomly decided
• 26:37
  Speaker 4: to update on its own. I did not tell it
• 26:39
  Speaker 4: to did I have it to where I forced I
• 26:42
  Speaker 4: picked to do it?
• 26:43
  Speaker 3: Well, it did it anyway.
• 26:45
  Speaker 4: It shut my phone number off. It disconnected my phone
• 26:48
  Speaker 4: number from my phone. I could not receive phone calls,
• 26:51
  Speaker 4: could not do anything. I'd have to call my parents
• 26:53
  Speaker 4: on Snapchat. My dad had to get snapped. My dad
• 26:55
  Speaker 4: got Snapchat so it could contact me. It took two
• 26:59
  Speaker 4: weeks to get my phone number back from AT.
• 27:01
  Speaker 3: And T, YT and T. Just do you need a
• 27:03
  Speaker 3: little bit of a break? Riley?
• 27:04
  Speaker 4: Well, when I called AT and T on my friend's
• 27:06
  Speaker 4: phone and told them what happened, they were like, oh, well,
• 27:09
  Speaker 4: that's not normal.
• 27:10
  Speaker 3: We've never heard of this.
• 27:11
  Speaker 5: I'm like, neither of. I must be making it up, Riley,
• 27:15
  Speaker 5: you must be making it up. It was a whole thing.
• 27:17
  Speaker 4: I have never been more irritated in my life.
• 27:20
  Speaker 3: Well again, I hate dogging on bad customer service, although
• 27:23
  Speaker 3: I will, but if you've got some good ones you
• 27:26
  Speaker 3: want to share, please hit us ode.
• 27:27
  Speaker 1: We have a couple already.
• 27:28
  Speaker 3: Oh, we'll take the we'll take a break. We'll get
• 27:30
  Speaker 3: some of those in anything you got coming up next?
• 27:37
  Speaker 4: Good morning, I'm Riley Blirt you your morning sports update
• 27:40
  Speaker 4: on sixteen, twenty ninety four or five wta W. This
• 27:44
  Speaker 4: update is brought to you by air Serve of Aggiland.
• 27:47
  Speaker 4: Visit air Serve dot com for their discounted summer tune
• 27:50
  Speaker 4: up offer. Air Serve of aggi Land helping you and
• 27:53
  Speaker 4: your electrichils breathe easy. Last weekend's twenty twenty six MLB
• 27:57
  Speaker 4: drafts saw eight Aggie players here there no games called.
• 28:01
  Speaker 5: Throughout the week, we will be.
• 28:02
  Speaker 4: Highlighting each of the players selected and where they'll be
• 28:05
  Speaker 4: starting their professional careers at A and M. Catcher Bear
• 28:08
  Speaker 4: Harrison was selected in the fifth round by the New
• 28:11
  Speaker 4: York Yankees with the one hundred and sixtieth pitch. Harrison
• 28:14
  Speaker 4: started fifty two games behind the dish during the twenty
• 28:17
  Speaker 4: twenty sixth season with fifteen doubles, twelve home runs, and
• 28:22
  Speaker 4: thirty five RBI. The junior also scored fifty runs, smacked
• 28:27
  Speaker 4: forty six hits, and stole three bases.
• 28:30
  Speaker 3: In SEC play, Harrison hit.
• 28:32
  Speaker 4: Point three one nine with nine doubles and seven homers.
• 28:36
  Speaker 4: He was hit by a pitch twenty three times on
• 28:38
  Speaker 4: the year, which dance as the A and M single
• 28:41
  Speaker 4: season record. Behind the dish, Harrison recorded eight hundred and
• 28:45
  Speaker 4: fifteen putouts and now fourteen would be base steals. The
• 28:49
  Speaker 4: next athlete we will be highlighting is right handed pitcher
• 28:53
  Speaker 4: Weston Moss, who was selected by the Washington Nationals in
• 28:56
  Speaker 4: the eleventh round. Moss compiled a five point four six
• 29:00
  Speaker 4: er and fourteen starts during his junior campaign for the Aggies.
• 29:05
  Speaker 4: The right hander struck out sixty nine batters in sixty
• 29:08
  Speaker 4: four innings of work. In his final start of the
• 29:11
  Speaker 4: season against Texas State in the College Station Regional, Moss
• 29:14
  Speaker 4: punched out a personal best ten batters across a career
• 29:17
  Speaker 4: long seven innings. Throughout his three year career in Aguie
• 29:21
  Speaker 4: land Moss made fifty seven appearances with eighteen starts, registered
• 29:25
  Speaker 4: a four point five er, and punched out one hundred
• 29:28
  Speaker 4: and forty five batters in one hundred and thirty six
• 29:31
  Speaker 4: innings of work in his collegiate career. Yesterday, the EPC's
• 29:35
  Speaker 4: twenty twenty six Awards Show took place in former Aggie
• 29:38
  Speaker 4: defensive end of Miles Garrett took home two trophies from
• 29:41
  Speaker 4: the event. Garrett won Best Record Breaking Performance and Best
• 29:45
  Speaker 4: NFL Player. The Best Record Breaking Performance award recognized his
• 29:49
  Speaker 4: twenty three sacks single season NFL record set during the
• 29:53
  Speaker 4: twenty twenty five season with the Cleveland Browns. Garrett was
• 29:57
  Speaker 4: also an anonymous selection for the ap NFA FELL Defensive
• 30:00
  Speaker 4: Player of the Year and award, he has won twice
• 30:03
  Speaker 4: in his career. He is the first Aggie to win
• 30:06
  Speaker 4: an individual e FCS since Johnny Manzel in twenty thirteen.
• 30:10
  Speaker 4: Garrett spent all nine of his NFL seasons with the
• 30:13
  Speaker 4: Cleveland Browns after being selected with the first overall pick
• 30:17
  Speaker 4: in the twenty seventeen NFL Draft. Over his one hundred
• 30:20
  Speaker 4: and thirty four career games, he recorded a one hundred
• 30:23
  Speaker 4: and twenty five point five sacks, four hundred and twelve
• 30:27
  Speaker 4: total tackles, twenty three forced fumbles, and six fumble recoveries.
• 30:31
  Speaker 4: His record breaking twenty twenty five campaign, in which he
• 30:35
  Speaker 4: surpassed the previous single season sack record with twenty three,
• 30:38
  Speaker 4: came in his final season in Cleveland. The Browns traded
• 30:42
  Speaker 4: Garrett to the Los Angeles Rams in exchange for two
• 30:45
  Speaker 4: time Pro Bowl edge rusher Jared Verse, a twenty twenty
• 30:48
  Speaker 4: seven first round pick, a twenty twenty eight second round pick,
• 30:52
  Speaker 4: and a twenty twenty nine third round pick. In the
• 30:55
  Speaker 4: FIFA World Cup yesterday, defending champion Argentina rally to beat
• 30:59
  Speaker 4: England two to one and reach the World Cup Final.
• 31:03
  Speaker 4: Up next, Spain and Argentina will go head to head
• 31:05
  Speaker 4: in the twenty twenty six feet A World Cup Final
• 31:08
  Speaker 4: on July nineteenth at two o'clock. That's your morning sports update,
• 31:12
  Speaker 4: brought to you by Air Serve of Aguiland on sixteen
• 31:15
  Speaker 4: twenty ninety four five WTAW.
• 31:17
  Speaker 3: I'm riley Flurkey, sixteen twenty ninety four to five WTAW.
• 31:21
  Speaker 3: About a forty percent chance of rain for us this afternoon,
• 31:25
  Speaker 3: and then about a thirty percent chance tonight. Getting back
• 31:28
  Speaker 3: up close to ninety degrees today for a high in
• 31:32
  Speaker 3: the down to the seventies tonight and the sun and
• 31:34
  Speaker 3: the heat return for the weekend. Weather's brought to you
• 31:37
  Speaker 3: by United Roofing and sheet Metal, home of the dural
• 31:39
  Speaker 3: Last roof system. World's best roof given. Call to six
• 31:42
  Speaker 3: eight roof or go to Unite roofingpros dot com. We're
• 31:44
  Speaker 3: talking about good customer service, customer service stories and if
• 31:48
  Speaker 3: you have one, you can share it with Nights of
• 31:50
  Speaker 3: ninety six, ninety five, sixteen twenty. We were doing this
• 31:54
  Speaker 3: because Will Will somehows relative who got through the eighties.
• 31:58
  Speaker 1: My stepmother, Yeah, stepmother got the Ada d CEO.
• 32:01
  Speaker 3: Absolutely insane and text and my mother worked her way
• 32:05
  Speaker 3: up to Bill gates desk. Say it again, my mother
• 32:09
  Speaker 3: worked her way up to Bill Gates' desk by saying
• 32:12
  Speaker 3: she was Tom Gunter's mother in law. Yeah, she was
• 32:15
  Speaker 3: having a lot of trouble with Microsoft word and Tom
• 32:19
  Speaker 3: was a Motorolla high roller and big time ride. Yeah
• 32:22
  Speaker 3: he was Bill Gates. He had beat Gates out of
• 32:26
  Speaker 3: the Apple contract at the time. Gates was nice and
• 32:30
  Speaker 3: said missus boyk and I sincerely apologize and we will
• 32:34
  Speaker 3: find someone to help you. She was put in touch
• 32:37
  Speaker 3: with the very nice tech We saw the inscument of
• 32:38
  Speaker 3: getting that call.
• 32:39
  Speaker 1: That would be great.
• 32:40
  Speaker 3: Oh my goodness.
• 32:41
  Speaker 1: Well, Sam was in SeaWorld San Antonio over the weekend
• 32:44
  Speaker 1: three day part pass apparently Friday, Saturday Sunday down pour
• 32:49
  Speaker 1: of rain. Of course, was everything got canceled. He said,
• 32:52
  Speaker 1: I cannot I cannot be more gracious to the customer
• 32:55
  Speaker 1: service at SeaWorld after they how they treated him after
• 32:59
  Speaker 1: a full day of rain on Saturday. They rescheduled the
• 33:02
  Speaker 1: cabana we had at the water park and rescheduled all
• 33:05
  Speaker 1: the animal encounters they've been over backwards to ensure that
• 33:07
  Speaker 1: I was able to enjoy the rest of my time.
• 33:10
  Speaker 3: I will tell you that is incredible. I'll tell you this.
• 33:12
  Speaker 3: I can also testify that the team at sea World
• 33:16
  Speaker 3: has gotten pretty dang good over the years.
• 33:19
  Speaker 1: The customers.
• 33:20
  Speaker 3: There's really really excellent stuff. We were talking to that
• 33:23
  Speaker 3: you had some stuff over there about the places of
• 33:25
  Speaker 3: cities were you're most likely.
• 33:27
  Speaker 1: Yeah. So there's been a new study out analyzed a
• 33:31
  Speaker 1: bunch of online reviews to find out what cities had
• 33:33
  Speaker 1: the best customer service. So I'll run down the list,
• 33:37
  Speaker 1: and there's a few from Texas on here in number ten, Boston,
• 33:40
  Speaker 1: number nine, Austin, number eight, Houston, number seven, Philadelphia, dot false,
• 33:47
  Speaker 1: number six, Washington, d C double false, number five, Atlanta, Okay,
• 33:52
  Speaker 1: I'll give you that number four New York City.
• 33:57
  Speaker 3: Have you ever? I mean, I don't spend a ton
• 33:59
  Speaker 3: of time in New York. I don't remember customer service.
• 34:01
  Speaker 1: Bee, he's not high on the list.
• 34:03
  Speaker 3: I mean, no soup for you.
• 34:04
  Speaker 1: Come on. Also on the list Dallas at three, Phoenix
• 34:09
  Speaker 1: in two, San Diago at number one.
• 34:12
  Speaker 5: Dallas.
• 34:14
  Speaker 1: Yeah, I could see the Texas city's being on the list.
• 34:16
  Speaker 3: I would have put us. I would put uston Bove
• 34:19
  Speaker 3: above possibly.
• 34:20
  Speaker 1: I can tell you that the town, the community that
• 34:23
  Speaker 1: I've experienced the best customer service is not on this list,
• 34:27
  Speaker 1: and that's Nashville, Tennessee. Oh amazing point yeah, I mean
• 34:31
  Speaker 1: amazing at Nashville, so much so that I really noticed it,
• 34:34
  Speaker 1: and not just in one place.
• 34:35
  Speaker 3: Seriously, that's if you've not been to Nashville in a while.
• 34:38
  Speaker 3: A lot of great visits. Cannot recommend it highly enough.
• 34:41
  Speaker 3: It is Thursday, and it is time for our weekly tradition.
• 34:47
  Speaker 3: It's jokes with Will.
• 34:50
  Speaker 1: I was raising a study that say cows give more
• 34:53
  Speaker 1: milk when you talk to them. Apparently it goes in
• 34:56
  Speaker 1: one ear and out the other.
• 34:58
  Speaker 3: Oh my goodness.
• 35:00
  Speaker 1: If a bee bothers me outside, I just stare at
• 35:02
  Speaker 1: it and it flies away. Seeing is be leaving?
• 35:09
  Speaker 5: Right?
• 35:10
  Speaker 1: I gotta, I gotta some submissions by Curtis.
• 35:13
  Speaker 5: Oh, we're gonna go with Are we gonna go with
• 35:14
  Speaker 5: listener jokes?
• 35:15
  Speaker 1: We're gonna go with some listener jokes? Hit me. I
• 35:17
  Speaker 1: saw two horses fighting over a bail. Must have been
• 35:20
  Speaker 1: the last straw.
• 35:23
  Speaker 5: I like that one.
• 35:24
  Speaker 3: Well done, sir.
• 35:25
  Speaker 1: If you try to race a barber, you will lose.
• 35:28
  Speaker 1: They know all the shortcuts and last from Curtis, here,
• 35:34
  Speaker 1: the best way to make a band stand is to
• 35:37
  Speaker 1: take away the chairs.
• 35:39
  Speaker 3: Curtiss, Yes, riding the segment and we love.
• 35:45
  Speaker 1: There we go. That's beautiful things right now and again.
• 35:48
  Speaker 3: You are always well send them in to send in
• 35:51
  Speaker 3: your material. We work smarter, not harder on the show.
• 35:55
  Speaker 3: All while Will does have quite the repertoire man, he
• 35:59
  Speaker 3: is not a It's not above taking a week.
• 36:02
  Speaker 1: Hey, I went back and looked through all because I
• 36:04
  Speaker 1: keep a file of all the jokes. It's endless. Well
• 36:09
  Speaker 1: so it's an email currently where I keep that file right,
• 36:12
  Speaker 1: I have an email folder for it because I typically
• 36:15
  Speaker 1: will curate them throughout the week and send them to
• 36:18
  Speaker 1: my my work email. I have weekly submissions of generally
• 36:26
  Speaker 1: you know, five six jokes a week that I've sent
• 36:28
  Speaker 1: in since January.
• 36:30
  Speaker 3: When when do we get the will Welch info Maniac
• 36:34
  Speaker 3: stand up special? Like we could just book we could
• 36:37
  Speaker 3: brother tap last night, we can book a night.
• 36:39
  Speaker 1: I'll go, I'll go. I've been I've been working up
• 36:41
  Speaker 1: some material.
• 36:42
  Speaker 3: You got a good I feel like you have a
• 36:43
  Speaker 3: pretty good ty five at this point.
• 36:44
  Speaker 1: Maybe not all of it is safer work.
• 36:49
  Speaker 3: That's why we do it in a bar sixteen twenty
• 36:51
  Speaker 3: ww