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Latest / Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders

048: A World-Class Patient Experience

Chief Revolution Officer John DiJulius of the DiJulius Group interviews Dr. Vance Thompson, owner of Vance Thompson Vision, who have totally disrupted the LASIK and cataract surgery industry. They provide a world-class employee experience, patient experience, vendor experience, and community experience. Vance's genuine love for people and enriching their lives is contagious and inspiring. Vance is one of the most amazing human beings you will ever meet.

You will learn:

Why the medical industry is so far behind in delivering a world-class patient experience

How Vance Thompson Vision attracts…

The skinny

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